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Review article published on: 23 Jun 2019

Last updated by on 10 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Mar 2022 5 3.6 4.6 4.3 1.3 4.6
Apr 2022 5 5 5 3.8 1.5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 3.6 4.2 5 1.7 5
Mar 2023 2 3.2 4.4 4.4 2.7 3.9
Line Chart for Rating of peer stores

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Detailed Babyjogger Review by

Introduction

Babyjogger.com is a heaven for parents who are always on the go. The website provides a wide range of strollers, travel systems, and accessories that cater to different lifestyles and preferences. Established in 1984, Baby Jogger believes in innovation, quality, and safety. The company has won several awards and has earned the trust of millions of parents worldwide.

Pros and Cons

Pros:
  • Baby Jogger offers a variety of strollers that cater to different needs and budgets.
  • The website provides detailed product descriptions, manuals, and videos that guide customers in making informed purchases.
  • Baby Jogger strollers are durable, easy to maneuver, and come with features that ensure the comfort and safety of babies and toddlers.
  • The company offers a one-year warranty on all its strollers and accessories.
  • Free shipping is offered on orders over $50
Cons:
  • The prices of some strollers and accessories may be higher than those of competitors.
  • The website may lack customer reviews of some products, making it difficult for customers to make informed decisions.

User Experience

The website is easy to navigate, and the layout is simple and intuitive. Products are categorized, making it easy for customers to find what they need. The website also provides detailed product descriptions, manuals, and videos that guide customers in making informed purchases. Users can create an account, track orders, and save items for future purchases. The checkout process is straightforward, and customers can choose from various payment options.

Pricing and Value for Money

The prices of Baby Jogger strollers and accessories may be higher than those of competitors. However, customers can expect quality and durability from their purchases. Additionally, the website offers free shipping on orders over $50.

Alternatives

Some alternative websites that sell strollers and accessories include Graco, Britax, Uppababy, and Bugaboo.

Customer Service

Baby Jogger provides excellent customer service, and customers can contact the company through phone, email or live chat. The website also has a FAQ section that provides answers to frequently asked questions.

Product Quality and Selection

Baby Jogger strollers are of high quality, easy to maneuver, and come with features that ensure the comfort and safety of babies and toddlers. The selection of strollers and accessories cater to different lifestyles and preferences.

Website Usability

The website is easy to navigate, and the layout is simple and intuitive. Products are categorized, making it easy for customers to find what they need. The website also provides detailed product descriptions, manuals, and videos that guide customers in making informed purchases.

Returns and Exchanges

Baby Jogger offers a one-year warranty on all its strollers and accessories. Customers can return items within 30 days of purchase, provided they are in their original condition and have not been used.

Promotions and Discounts

The website offers promotions and discounts on certain products, and customers can sign up for the newsletter to receive updates on new products and offers.

Reputation

Baby Jogger has earned the trust of millions of parents worldwide and has won several awards for innovation, quality, and safety.

Payment Options

The website accepts various payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Baby Jogger does not have a loyalty program at the moment.

Customer Reviews

The website has some customer reviews of products, but it may lack reviews of some items, making it difficult for customers to make informed decisions.

Community Involvement

Baby Jogger is committed to giving back to the community through partnerships with organizations that support families and children.

Shipping and Costs

The website offers free shipping on orders over $50. Orders are usually processed within 1-3 business days, and shipping times vary depending on the location. Shipping fees may apply for international orders.

Babyjogger Recent User Reviews

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Reviewer Name: Caroline Cunnison

Review Submission Date: 2022-04-09

Review Title: I purchased a baby jogger city select…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I purchased a baby jogger city select lux double pram around 1 year ago, today my brake broke and its now unusable and unsafe. I've googled the phone number to call them and it's a United States phone number and the pram is coming up discontinued, after spending all that money almost £800 on a pram I can no longer use I'm completely stuck with two little kids and no pram. Well done baby jogger what a shambles of a company!

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