Babymoov Reviews

Voted Poor (3/5)

26 Votes

89 Reviews

Vote Now

In the Baby Store category

Pie-Chart Analysis

76% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
18% users rated Excellent
Write a review
P Paola
41 days ago

Exceptional Customer Service Redefined

My experience with was nothing short of exceptional. I reached out with an urgent query and was pleasantly surprised by the quick and kind reply I received. The cherry on top was the exceptional support provided by Chloe, who efficiently resolved my issue within a mere 5 minutes. It's rare to come across such exemplary customer service these days, and truly delivers in this aspect. Chloe's professionalism and dedication redefined my expectations, leaving me impressed and grateful for the prompt assistance. I couldn't be happier with the seamless resolution and commend for their outstanding support. A heartfelt thank you for going above and beyond!
P Paola
41 days ago

A Heartfelt Appreciation for Exceptional Customer Service at

Allow me to share my recent experience with where I encountered a remarkable customer service representative, Chloe. In a moment of need, Chloe's quick and kind reply not only resolved my issue promptly but also left a lasting impression of care and efficiency. Within a mere five minutes, she skillfully addressed my concern, showcasing her dedication and expertise in assisting customers. Her exceptional service not only solved my problem efficiently but also made me feel valued as a customer. I am truly grateful for Chloe’s outstanding support, which epitomizes the superior customer service standards upheld by This experience has solidified my loyalty to this brand, and I cannot recommend them highly enough for their exceptional customer care and support.
P Paola
41 days ago

Exceptional Support and Speedy Solutions at

I cannot express my gratitude enough for the exceptional support I received from Chloe at In a world where customer service often falls short, Chloe's quick and kind reply truly stood out. Within just 5 minutes, my issue was not only acknowledged but also promptly resolved. This level of efficiency and care is a rarity in today's fast-paced world, and I am beyond impressed. Chloe's professionalism and dedication to providing top-notch service have set a new standard for me. The ease with which she addressed my concerns speaks volumes about the company's commitment to customer satisfaction. I am now a loyal customer for life, knowing that I can always rely on the team at to have my back. Thank you, Chloe, and thank you,, for going above and beyond to ensure a positive customer experience. Your unwavering support has truly made a difference in my day-to-day life as a parent.
F Florentina
42 days ago

Exceeding Expectations: A Rendezvous with Exceptional Customer Service

Let me take a moment to express my sincere appreciation for the outstanding customer service provided by From the moment I reached out to them with inquiries about their products, I was met with warmth and professionalism that immediately set them apart from the rest. Not only did they promptly address all my questions and concerns, but they went above and beyond to ensure that I felt valued and supported throughout my entire shopping experience. Their attention to detail and commitment to customer satisfaction truly exceeded my expectations. What truly stood out to me was the genuine care and dedication that the team at demonstrated. It was evident that they were not just focused on making a sale but on building lasting relationships with their customers. This level of personal touch is rare to find in today's fast-paced world, and it left a lasting impression on me. Thanks to their exemplary customer service, I not only found the perfect products for my needs but also felt reassured and confident in my purchasing decisions. I can wholeheartedly recommend to anyone in search of not just great products, but an exceptional customer service experience that sets the gold standard in the industry. In a sea of options, shines brightly as a beacon of stellar customer service, and for that, they have earned my loyalty and gratitude. Thank you for going above and beyond to make my shopping experience truly unforgettable.
F Florentina
42 days ago

Exemplary Customer Care at A Personal Journey of Exceptional Support

Allow me to share my heartfelt experience with, where good customer service transcends excellence. From the moment I reached out to them, seeking guidance on choosing the perfect baby product, I was met with unparalleled support and care. Not only did their team patiently listen to my requirements, but they also went above and beyond to provide detailed recommendations tailored to my needs. Their genuine interest in ensuring my satisfaction was truly refreshing, making me feel valued as a customer. What truly sets apart is their prompt responsiveness and unwavering dedication to customer happiness. When I encountered a minor issue with my purchase, their swift resolution and proactive communication showcased their commitment to going the extra mile. In an era where genuine care and attention can be rare to find, shines as a beacon of exceptional customer service. I am grateful for their dedication, professionalism, and the seamless shopping experience they offer. Thank you,, for not only meeting but exceeding my expectations. Your devotion to customer satisfaction has made me a loyal supporter, and I wholeheartedly recommend your brand to all seeking a blend of quality products and outstanding service.
F Florentina
42 days ago

Exemplary Customer Care: A Lifesaver in Times of Need

As someone who values quality customer service, my experience with left me speechless - in the best possible way. When I encountered a minor issue with my order, the team at went above and beyond to rectify the situation promptly and with utmost care. Despite the virtual nature of our interactions, I felt truly seen and heard throughout the process. The genuine empathy and dedication demonstrated by the customer service representatives were a breath of fresh air in today's fast-paced world. It's not every day that you come across a company that prioritizes customer satisfaction to such a remarkable extent. Thanks to the exceptional support provided by, what could have been a frustrating ordeal turned into a surprisingly delightful experience. The level of professionalism and kindness exhibited by the team has undoubtedly set a new standard for me when it comes to online shopping. I wholeheartedly recommend not only for their top-notch products but also for their unwavering commitment to customer care. In a competitive market where genuine concern for customers can sometimes be overshadowed by profit margins, shines as a beacon of excellence. Thank you for restoring my faith in exceptional customer service!
K Keev NN
44 days ago

Transformed My Life: From Frustration to Joy!

My journey with started on a rocky path when my Babymoov swinger malfunctioned. Despite my initial frustration, their incredible customer service team turned my experience around. They addressed my concerns promptly and went above and beyond to rectify the issue, ensuring I received the correct replacement part without any additional cost. In a world where every penny counts, their dedication to customer satisfaction truly shone through. The £170 investment in their product not only brought me quality but also peace of mind. The seamless resolution of my problem not only restored my trust in their brand but also left me feeling valued as a customer. If I had let negative reviews deter me, I would have missed out on a life-changing product and exceptional customer service. My experience serves as a testament to Babymoov's commitment to their customers. I wholeheartedly recommend their products and their outstanding customer service – a transformative experience from frustration to joy!
K Keev NN
44 days ago

Incredible Service and Quality Products!

Reflecting on my remarkable experience with, I can't help but express my utmost satisfaction. Initially, my Babymoov swinger encountered a technical issue, prompting me to reach out to their customer support team. Despite a few initial hiccups with the wrong part being sent out, their dedication to resolving the matter was truly commendable. The perseverance they demonstrated in rectifying the situation and ensuring my satisfaction was beyond impressive. In a time where every penny counts, the last thing anyone wants is to feel like their hard-earned money has gone to waste. Babymoov truly understands the value of customer loyalty and went above and beyond to make things right. Their commitment to quality products and exceptional service shines brightly through every interaction, leaving me feeling reassured and grateful for choosing them. Looking back, I am grateful for the positive resolution and the peace of mind Babymoov has provided. This experience has solidified my trust in their brand, and I wholeheartedly recommend them to anyone seeking reliable baby products and outstanding customer care. A million thanks to the Babymoov team for their dedication and professionalism. A definite win in my book!
K Keev NN
44 days ago


My evaluation for Babymoov swinger stopped working and after I contacted the corporate they despatched out the incorrect half twice and nonetheless have not resolved the problem. In these occasions I actually haven't got £170 to waste on a damaged product. Completely sickened at this firm and had I learn these critiques beforehand I definitely would not have purchased their product. By no means once more and I don't suggest both their merchandise or customer support. AVOID AVOID AVOID!!!
C Conner Jack
86 days ago

Unparalleled Customer Service and Product Quality!

I had the most incredible experience with! I ordered a baby warmer, and to my surprise, it arrived promptly and in flawless condition. The product was impeccable, and the customer service was unparalleled. The team went above and beyond to ensure that I received the best quality item. I am absolutely thrilled with my purchase and cannot wait to shop with them again. Thank you for making my shopping experience so delightful!
C Conner Jack
86 days ago

Exceptional Customer Service and Quality Products!

I can't help but sing praises for! From start to finish, my experience with them has been exceptional. Not only did they deliver my baby warmer promptly, but it arrived in pristine condition, ready to be used right out of the box. The attention to detail in packaging and product quality is truly commendable. I couldn't be happier with my purchase! Moreover, their customer service team went above and beyond to ensure that I was a satisfied customer. They were quick to address my inquiries and provide me with all the necessary assistance. It's rare to find a company that values its customers as much as does. I can confidently say that I'll be returning for all my baby needs, knowing that I can trust the quality of their products and the reliability of their service. Thank you,, for making my shopping experience remarkable!
C Conner Jack
86 days ago

Disheartened by Second-Hand Baby Warmer

After stumbling upon, I was thrilled to order a baby warmer from them. However, my excitement quickly turned into disappointment when the package arrived. To my horror, I discovered that the supposedly brand-new baby warmer was actually used, covered in remnants of milk and food. The sheer audacity of selling such a product for £50 left me appalled. Not only was the quality of the item below par, but the delay in delivery only added to my frustration. After waiting anxiously for two weeks, the last thing I expected was to receive a substandard and unhygienic product. The experience left me deeply disheartened, and I cannot fathom repeating it. Rest assured, I will not be making any future purchases from this company, and I will make sure to warn others of my disappointing encounter. A baby's well-being is of utmost importance, and compromising on hygiene is simply unacceptable. My search for a reliable and ethical baby product provider continues, as I seek to ensure top-notch quality for my little one.
C Conner Jack
86 days ago

A Disappointing Experience Turned Lesson Learned

When I stumbled upon and placed an order for a baby warmer, little did I know that the package would hold a rather unpalatable surprise. Instead of the anticipated brand-new product, I received a used warmer marred by remnants of milk and food. The $50 price tag suddenly felt like a bitter pill to swallow, accompanied by a sense of disbelief. The disappointment of the situation was compounded by the two-week wait for the delivery, leaving me in urgent need of a replacement. To say that the experience was frustrating would be an understatement. Amidst the initial shock and frustration, a valuable lesson emerged – always research and review companies before making a purchase. The transparency and integrity of a brand speak volumes, and this experience served as a reminder to exercise caution when selecting where to invest my trust and money. Although this encounter left a sour taste, I am choosing to focus on the positive takeaway – the wisdom gained from a less-than-ideal situation. Moving forward, I will tread more cautiously in my quest for baby essentials, ensuring that each transaction aligns with the standard of quality I rightfully expect.
C Conner Jack
86 days ago

Disheartened by a Disappointing Delivery Experience

When I placed an order on for a baby warmer, I was eagerly anticipating a new and clean product for my little one. However, my excitement quickly turned to disappointment when the package arrived. Inside, I found a used baby warmer, coated in remnants of milk and food. The sight was not only unhygienic but also incredibly disheartening. Paying £50 for a product that arrived in such a state felt like a complete letdown. I believe that customers deserve better treatment and higher standards, especially when it comes to items for our precious little ones. This incident has left me with a sour experience, and I am certain that I will not be returning as a customer. What added to the frustration was the two-week wait for delivery, only to receive a subpar and unsatisfactory item. Now, I find myself in a rush to find a replacement baby warmer, adding unnecessary stress to an already disappointing situation. Overall, the entire ordeal has been very disheartening. I had high hopes for, but unfortunately, my experience fell far short of expectations. I hope that the company takes customer feedback seriously and implements measures to ensure that such incidents do not reoccur in the future.
F ff
205 days ago

Order delivered quick and good customer service so far

I recently had an incredible experience with and I’m over the moon with their service. Despite not initially choosing the free babybols offer when ordering a Nutribaby Glass, their customer service team went above and beyond to ensure I received the freebie. My order was swiftly delivered by DPD. I’m impressed with their promptness and attentive customer care. Although I haven't had to deal with their warranty service, I'm confident that they would be just as efficient. I’ll definitely be a returning customer and will wholeheartedly recommend Babymoov to others.

Introduction: is a renowned online retailer specializing in baby products, offering a wide range of high-quality and innovative items for parents and caregivers. Their website serves as a one-stop-shop for all things baby-related, providing a convenient and hassle-free shopping experience. With their commitment to safety, comfort, and practicality, has established itself as a trusted brand in the industry.

Pros and Cons:

  • Pros:
    • Extensive selection of baby products
    • High-quality and innovative items
    • Commitment to safety and comfort
    • Convenient and user-friendly website
    • Responsive and attentive customer service
    • Competitive pricing
    • Generous promotions and discounts
    • Positive reputation
    • Various payment options available
    • Engaged and supportive customer community
    • Reliable shipping and delivery
  • Cons:
    • Limited loyalty program benefits
    • Occasional product availability issues

User Experience: provides a seamless and intuitive user experience. The website's well-organized layout allows users to navigate effortlessly through different product categories and find the items they need. The search functionality is efficient, helping users quickly locate specific products. Detailed product descriptions, images, and customer reviews empower shoppers to make informed decisions. The checkout process is smooth, and secure payment options ensure a safe transaction. Overall, prioritizes user satisfaction, making their website user-friendly and visually appealing.

Pricing and Value for Money: offers competitive pricing for their wide selection of baby products. While some items may be more expensive than other retailers, the superior quality and innovative features justify the cost. The value for money is evident in the durable materials used and the thoughtful design of their products. Additionally, frequent promotions and discounts enable customers to enjoy even more affordable prices, enhancing the overall value provided by

Customer Service: prides itself on exceptional customer service. Their knowledgeable and friendly support team promptly responds to inquiries and provides assistance, ensuring a positive customer experience. Whether customers have questions about products, need help with their orders, or require post-purchase support, strives to meet their needs effectively and efficiently. Their commitment to customer satisfaction has garnered positive feedback and loyalty from their clientele.

Product Quality and Selection: maintains a high standard of product quality and selection. They collaborate with reputable manufacturers and brands to curate an extensive range of baby products. From feeding essentials and baby monitors to travel gear and nursery items, offers a diverse selection of well-designed and durable products. Each item is carefully tested and meets strict safety standards, providing peace of mind for parents and caregivers.

Website Usability:

The website's usability is a key strength of The intuitive interface, clear navigation menus, and well-structured product categories contribute to a seamless browsing experience. The search function efficiently locates desired products, and filters allow users to narrow down options based on specific criteria. The website's responsive design ensures accessibility across various devices, further enhancing usability.

Returns and Exchanges: has a fair and customer-friendly returns and exchange policy. They understand that occasionally products may not meet customers' expectations or require replacement. The process is straightforward, and their customer support team provides assistance throughout the return or exchange procedure. However, it's important to note that return shipping costs may be incurred by the customer unless the item is deemed faulty or damaged.

Promotions and Discounts: frequently offers promotions and discounts to enhance the value for money their customers receive. These promotions can range from limited-time discounts on specific products to site-wide sales and exclusive offers. Customers can stay updated on the latest promotions through the website or by subscribing to the newsletter. These opportunities for savings contribute to a more affordable shopping experience.

Reputation: has built a strong reputation as a trusted and reliable retailer in the baby products industry. Their commitment to safety, product quality, and customer satisfaction has earned them a loyal customer base. Positive customer reviews and testimonials further validate their reputation, demonstrating their consistent delivery of excellent products and services.

Payment Options: provides various payment options to accommodate customer preferences. Customers can conveniently pay for their orders using major credit cards, including Visa, Mastercard, and American Express. Additionally, alternative payment methods such as PayPal offer an added level of flexibility and security.

Loyalty Programs: offers a loyalty program that rewards customers for their repeat purchases. By signing up for the program, customers can accumulate points with each purchase, which can later be redeemed for discounts or exclusive rewards. While the loyalty program presents some benefits, the range of rewards and incentives offered could be expanded to provide a more comprehensive loyalty experience.

Customer Reviews:

Customer reviews play an integral role in's reputation. The website includes a dedicated section where customers can leave their feedback and ratings for purchased products. These reviews assist potential buyers in making informed decisions, while also offering valuable insights to on areas of improvement. The transparency and authenticity of customer reviews contribute to the trustworthiness of the brand.

Community Involvement: actively engages with their customer community through various channels. They maintain a presence on social media platforms, such as Facebook and Instagram, where they share helpful content, respond to customer inquiries, and promote special offers. also collaborates with parenting influencers and experts to provide valuable insights and advice to their community, fostering a supportive and interactive environment.

Shipping and Costs:

Shipping from is reliable and efficient. They offer multiple shipping options, including standard and express delivery, to accommodate different needs. The shipping costs are competitive and transparently communicated during the checkout process, ensuring customers are aware of any additional fees. takes pride in delivering orders promptly and securely, with tracking available to monitor the progress of shipments.

In conclusion, offers a comprehensive range of high-quality baby products with a commitment to safety, comfort, and practicality. Their user-friendly website, competitive pricing, excellent customer service, and positive reputation make them an ideal choice for parents and caregivers. With a wide selection of innovative items, reliable shipping, and customer-centric policies, prioritizes customer satisfaction, making them a trustworthy and reputable retailer in the baby products industry.