Users Voice for Babyshop

30% users rated Terrible
1% users rated Poor
2% users rated Average
2% users rated Very Good
65% users rated Excellent
Pie Chart Review Representation for Babyshop
Babyshop Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 27 Oct 2019

Last updated by on 06 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Oct 2022 3.8 2.8 4.3 5 4.2 4
Nov 2022 5 2 2.4 1 3.9 4.2
Dec 2022 5 5 5 5 5 5
Jan 2023 2.5 5 1.7 4.9 3.1 4.1
Mar 2023 2.6 1.8 5 3 5 5
Line Chart for Rating of peer stores

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Detailed Babyshop Review by

Introduction:

Babyshop.com is an online retailer that focuses on providing a wide range of products for babies and kids. The website has an impressive selection of baby gears, toys, clothes, and accessories. With over 50 years of experience, Babyshop.com is a trusted brand in the industry. The retailer ships internationally and offers free shipping for orders over $63.

Pros and Cons:

Pros:
  • Wide range of quality products for babies and kids.
  • Free shipping for orders over $63.
  • Reasonable pricing with regular promotions and discounts.
  • Loyalty programs and regular incentives for repeat customers.
  • Hassle-free returns and exchanges.
Cons:
  • Limited selection of products for older kids (above 8 years).
  • Slow customer service response times.
  • Limited payment options.

User Experience:

Navigating on the Babyshop.com website is easy and user-friendly. The website has an aesthetically pleasing design and is organized in a way that makes it simple for customers to find what they are looking for. The website is also responsive, which means that it is optimized for viewing on different devices such as phones, tablets, and computers.

Pricing and Value for Money:

The pricing on Babyshop.com is reasonable and competitive. The retailer regularly runs promotions and discounts, which makes it possible for customers to get quality products at a fraction of their original prices. The loyalty programs and regular incentives for repeat customers make Babyshop.com an affordable and value for money option for many parents.

Alternatives:

Some of the popular competitors of Babyshop.com include Amazon, Target, and Buy Buy Baby. These retailers offer a similar selection of products and pricing, but Babyshop.com stands out because of its focus on quality and international shipping.

Customer Service:

The customer service on Babyshop.com is average. Customers sometimes report slow response times to emails and chat inquiries. However, the retailer has a clear and detailed return policy that allows for easy returns and exchanges.

Product Quality and Selection:

The product quality on Babyshop.com is impressive. The retailer only stocks quality and trusted brands, which ensures that customers get value for their money. The selection of products for babies is extensive and includes everything from strollers and car seats to toys and clothes. However, the selection of products for older kids is limited.

Website Usability:

The website usability on Babyshop.com is impressive. The website is easy to navigate, and the search function allows customers to find products quickly. The website is mobile-friendly, which means that customers can order their products on the go.

Returns and Exchanges:

The return and exchange process on Babyshop.com is straightforward. The retailer has a detailed return policy that outlines the conditions for returns and exchanges. Customers can return products within 14 days of purchase as long as they are in their original packaging and condition.

Promotions and Discounts:

Babyshop.com regularly runs promotions and discounts throughout the year. Customers can get discounts of up to 50% off on selected products. The loyal customers are also rewarded with loyalty programs and regular incentives.

Reputation:

Babyshop.com has a positive reputation in the industry. The retailer has been in operation for over 50 years and has become a trusted and reputable brand in the baby and kids industry. The retailer is also a member of the Baby Retailers Association, which is a prestigious organization in the industry.

Payment Options:

The payment options on Babyshop.com are limited. Currently, the retailer only accepts payments through credit and debit cards. The limited payment options may be a disadvantage for some customers who prefer other payment methods such as PayPal or Apple Pay.

Loyalty Programs:

Babyshop.com has a loyalty program that rewards repeat customers. The program allows customers to earn points for every purchase they make on the website. The points can be exchanged for rewards, such as free shipping and discounts on future purchases.

Customer Reviews:

The customer reviews for Babyshop.com are generally positive. Customers seem to appreciate the quality of the products, the competitive pricing, and the ease of returns and exchanges. However, some customers have reported slow customer service response times.

Community Involvement:

Babyshop.com is committed to giving back to the community. The retailer supports various charities and social causes through donations and fundraising campaigns.

Shipping and Costs:

Babyshop.com ships internationally and offers free shipping for orders over $63. The retailer has a clear and detailed shipping policy that outlines the expected delivery times and costs. The shipping costs are reasonable and are calculated based on the weight and size of the products. In conclusion, Babyshop.com is a trusted and reputable online retailer that provides a wide range of quality products for babies and kids. The website is easy to navigate, and the pricing is reasonable. The retailer offers free shipping for orders over $63 and regularly runs promotions and discounts. While there are some limitations, such as limited payment options and slow customer service response times, overall, Babyshop.com offers excellent value for money and is a great option for parents looking to buy quality products for their kids.

Babyshop Recent User Reviews

User Rating

5 stars

43

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Reviewer Name: Anonymous

Review Submission Date: 2022-05-21

Review Title: I love this website.
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Review Description: The high quality clothing and shoes. Never had issues with website or delivery . High recommend this website

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Reviewer Name: Pubudu Abeysinghe

Review Submission Date: 2023-01-11

Review Title: This is the worst possible online orde
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Review Description: This is the worst possible online order shop in UAE. They never ever deliver on the date mentioned at the time of placement of the order. That date mentioned only to take the order. Customer service not giving any solutions. My order no :9409668275

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Reviewer Name: Morgan

Review Submission Date: 2023-01-06

Review Title: This shop seems like a scam
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Review Description: This shop seems like a scam. They have taken my money and become suddenly unreachable. I have attempted to contact this shop numerous times about my order, however it continues to be ignored. I would like my money back if you can not provide the item.

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Reviewer Name: Kristine

Review Submission Date: 2022-12-30

Review Title: The best baby webstore with great…
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Review Description: The best baby webstore with great quality and discounts! We love baby winter products because there you can find great brands with great quality for cold weather. Thank you BabyShop! We are trustful to you more than 4 years!

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Reviewer Name: Kerttu Kaschan

Review Submission Date: 2022-12-05

Review Title: Amazing!
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Review Description: Always such good service, fast delivery. They offer wide range of products and really nice sale offers + cupongs ? Love it!

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Reviewer Name: Robins jose

Review Submission Date: 2022-12-05

Review Title: The worst customer service in the world
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Review Description: The worst customer service in the worldMany online products are damagedUseless customer care executive'sI never recommended anyone to buy from baby shop online I ordered a product and was damaged. During refund process they reduced 27AED for refund policy.

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Reviewer Name: Sehar Jahanzaib

Review Submission Date: 2022-11-22

Review Title: Refund policy
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Review Description: I did the shopping for my newborn from baby shop I am always going there today I went for exchange two peice set because the trouser is big for my baby and coat is perfect so it's like useless but I don't have a bill they try with shukran but it was not working also... They waste my 45aed. I am also working in retail I know there is ways to do all but very disappointed from the service

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Reviewer Name: Iatan Monica

Review Submission Date: 2022-11-03

Review Title: quality products,not so quality system
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Review Description: Babyshop has some of the best products for kids out there. Some expei,for sure, but the quality was always good.The not so good part is their IT system. They really need to improve how they manage their orders and payments,they are clearly wait behind other sites

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Reviewer Name: Maruska Cardinali

Review Submission Date: 2022-09-19

Review Title: Good
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Review Description: Good thank’s

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Reviewer Name: ????????? ??????????

Review Submission Date: 2022-08-14

Review Title: Great service
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Review Description: Great service, fast delivery and very good support team??

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