Introduction

BackJoy is a leading brand in the field of orthopedic furniture, offering an extensive range of products designed to improve posture and alleviate back pain. The company's products are aimed at people of all ages and professions, helping them to maintain a healthy and active lifestyle. Whether you need a cushion, a seat, a backpack, or a sleep surface, BackJoy has something to offer.

Pros and Cons

Pros:
  • Wide range of products for every need
  • Effective in relieving pain and promoting good posture
  • High-quality products that are durable and long-lasting
  • Reasonable pricing, with frequent promotions and discounts available
Cons:
  • The products may not be suitable for people with severe and chronic back problems
  • Some users may find the products to be too firm or too uncomfortable

User Experience

BackJoy offers a user-friendly website with clear and detailed product descriptions, reviews, and videos. The site is easy to navigate, and the buying process is simple and hassle-free. Customers can choose from a variety of payment options, including credit/debit cards, PayPal, and Amazon Pay. Shipping is prompt and reliable, and returns and exchanges are accepted within 30 days of purchase.

Pricing and Value for Money

BackJoy products are priced reasonably and offer excellent value for money. Products are typically priced in the range of $20-$100, with frequent promotions and discounts available. The company also offers a loyalty program that allows customers to earn points for every purchase and redeem them for future discounts.

Alternatives

While BackJoy is a market leader, there are other options available for people looking for orthopedic furniture. Some of the alternatives include:
  • The Original McKenzie Lumbar Roll
  • The Gaiam Balance Ball Chair
  • The Aylio Coccyx Orthopedic Comfort Foam Seat Cushion
  • The Fellowes Professional Series Back Support

Customer Service

BackJoy offers excellent customer service, with a helpful and knowledgeable support team available to assist customers with any questions or issues. Customers can contact support via email or phone, and the company also offers a live chat feature on its website. In addition, BackJoy has an extensive FAQ section on its website, which addresses common questions and concerns.

Product Quality and Selection

BackJoy products are of high quality, with a focus on durability and effectiveness. The company offers a wide selection of products, including seat cushions, backpacks, footrests, and sleep surfaces. All products are designed to promote good posture and reduce back pain.

Website Usability

BackJoy's website is user-friendly and easy to navigate. The site features clear and detailed product descriptions, reviews, and videos, as well as a helpful FAQ section. The buying process is simple and streamlined, and customers can choose from a variety of payment options.

Returns and Exchanges

BackJoy accepts returns and exchanges within 30 days of purchase, as long as the product is in its original condition and packaging. Customers are responsible for the cost of return shipping, unless the product is defective or damaged.

Promotions and Discounts

BackJoy offers frequent promotions and discounts, including seasonal sales, bundle deals, and loyalty program rewards. Customers can sign up for the company's email newsletter to stay up-to-date on the latest promotions and discounts.

Reputation

BackJoy has a strong reputation in the industry, with a history of producing high-quality orthopedic products that effectively alleviate back pain and promote good posture. The company has received positive reviews from customers and experts alike, and its products are recommended by healthcare professionals.

Payment Options

BackJoy accepts a variety of payment options, including credit/debit cards, PayPal, and Amazon Pay. Payment information is processed securely, and customer data is protected using industry-standard encryption methods.

Loyalty Programs

BackJoy offers a loyalty program that allows customers to earn points for every purchase and redeem them for future discounts. The program is free to join, and customers can earn points by making purchases, referring friends, and sharing products on social media.

Customer Reviews

BackJoy products have received positive reviews from customers, with many reporting effective relief from back pain and improved posture. Customers praise the company's quality products, reasonable pricing, and excellent customer service.

Community Involvement

BackJoy is committed to supporting the community, with a focus on promoting health and wellness. The company partners with various organizations to conduct research and develop products that address specific health issues, such as pregnancy-related back pain.

Shipping and Costs

BackJoy offers reliable and prompt shipping within the United States and internationally. Shipping costs vary based on the size and weight of the product and the shipping location. The company provides shipping estimates at checkout and offers free shipping on orders over a certain amount.

Vrushali Rakhunde Senior Content Editor

Hello, I am Vrushali Rakhunde, a news editor and reporter at Askemoffers. With a passion for creating compelling content, I have gained extensive experience in various writing roles. I worked as a Copywriter...

Backjoy Recent User Reviews

User Rating

5 stars

13

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Reviewer Name: Karen Ann

Review Submission Date: 27-03-2019

Review Title: How this gadget is aiding me in improving my posture
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Review Description: Due to my poor posture, I constantly suffer from back problems. However, this device has been assisting me in learning to sit up straight and alleviate my agony. Thankfully, it seems to be working well so far.

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Reviewer Name: Harriet H Sweeney

Review Submission Date: 27-03-2019

Review Title: It’s amazing!
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Review Description: The product is truly remarkable! I have purchased four of them so that I can conveniently leave one in each of my favorite chairs.

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Reviewer Name: Joan Boysen

Review Submission Date: 27-03-2019

Review Title: My back was killing me from sitting in…
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Review Description: My back was killing me from sitting in a horrible chair and bought the sit smart and lower back support that attaches to chair- amazing difference. Love the products.

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Reviewer Name: Inge

Review Submission Date: 27-03-2019

Review Title: Just what I needed for a sagging…
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Review Description: Just what I needed for a sagging driver’s seat in my car!

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Reviewer Name: Sunshine Beeson

Review Submission Date: 27-03-2019

Review Title: I have lower back issues and my…
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Review Description: I have lower back issues and my chiropractor recommended this product. I see no improvement in fact my back is worse. How do I get a refund?

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Reviewer Name: Susan Connor

Review Submission Date: 27-03-2019

Review Title: Product was late arriving
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Review Description: Product was late arriving

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Reviewer Name: Emily

Review Submission Date: 27-03-2019

Review Title: It works
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Review Description: It works. The new padded one is more comfortable than the he original one that I’ve been using for a decade.

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Reviewer Name: Jeff

Review Submission Date: 27-03-2019

Review Title: Customer service and communication was…
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Review Description: Customer service and communication was poor. Took weeks to get our order and that was only after complaining. Otherwise the product was great and works great. Would order again, hopefully service will be better.

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Reviewer Name: Ross Albu

Review Submission Date: 27-03-2019

Review Title: Thank you
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Review Description: I have had my backjoy for 5 years. I love it. A friend was complaining about pains. I listened and advised to get back joy. After awhile I just bought her one and had it delivered. She loves it. Can't understand why Doctors don't recommend this. You guys gave me a great quality if life back. It took a few months with stretching but I'm healthy again.

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Reviewer Name: Robin Rustin

Review Submission Date: 27-03-2019

Review Title: BackJoy has not provided needed relief
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Review Description: I'm afraid the BackJoy has not provided any relief from my particular lower back and hip issues. Perhaps I purchased the wrong size? I don't know how much of a difference that would make. I am disappointed, of course. I have several relatives who use the product with great success, which is why I tried it. The service has been very good and delivery was prompt.