Badbrownie Reviews

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59 Reviews

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In the Bakery category

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0% users rated Poor
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0% users rated Very Good
85% users rated Excellent
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A Alyson Fender
53 days ago

Unscrupulous & Missing in buyer care

My evaluate for badbrownie.co.uk Appalling behaviour by this firm. They enabled ( inspired & marketed) folks to purchase Brownie vouchers as Christmas presents (& are nonetheless permitting folks to take action on their web site) after which announce they're taking ‘somewhat break’. No additional data aside from an assertion that they are going to be again?? however now 6 weeks after Christmas we do not know if they're ever coming again. No choice for refund? I'm within the embarrassing place of getting purchased a voucher for a buddy who retains reminding me that she will be able to’t redeem it. I discover this completely unacceptable enterprise behaviour & I might by no means buy from them once more.
H Hotbox Photo
166 days ago

Portion size is a joke

After stumbling upon badbrownie.co.uk, I was eager to indulge in a tray of their renowned brownies. However, upon receiving my order, I couldn't help but feel disappointed. The £17 tray seemed promising, but the portion sizes left much to be desired. I anticipated normal-sized brownies, but what I found were tiny pieces that failed to live up to my expectations. The box, albeit attractive on the outside, housed a disheartening sight - mostly empty space with a cardboard frame. I couldn't shake the feeling of being shortchanged and wondered how such minuscule, average brownie portions could warrant such a price tag. The whole experience left me feeling somewhat cheated and dissatisfied. I expected an indulgent treat, but what I received felt more like a letdown. I sincerely hope that changes are made to ensure that future customers can enjoy the true value of what they're purchasing.
H Hotbox Photo
166 days ago

Undeniable Quality, Minuscule Portions

My honest take on badbrownie.co.uk I have to admit, the brownies from badbrownie.co.uk are undeniably delicious. The rich, decadent flavors are out of this world. However, the portion sizes are a major letdown. Despite the hefty price tag, the brownies are disappointingly tiny. When the delivery arrived, I eagerly opened the box, only to be greeted by what seemed like a deceptive illusion—plenty of empty space and a cardboard frame. It truly felt like a scam. I understand the value of quality over quantity, but these minuscule portions left me feeling dissatisfied and questioning the steep price. If only they could match the generous taste with equally generous portions, they would truly have a winning product.
J jenny Luong
196 days ago

Awful experience overall

I am delighted to share my exceptional experience with Bad Brownie. From the moment I placed my order to the first bite of their delectable brownies, every detail surpassed my expectations. The customer service team at Bad Brownie went above and beyond to ensure that my order was perfect. When a minor issue arose, they swiftly resolved it with a level of care and understanding that is rarely seen nowadays. I was truly impressed by their dedication to customer satisfaction. When the much-anticipated delivery arrived, the presentation was impeccable. Not only did the brownies look amazing, but they also tasted absolutely divine. The generous portions were the perfect size and made for a delightful treat, leaving me and my loved ones in awe of their rich and indulgent flavors. Bad Brownie has undoubtedly set the bar high for exceptional treats and outstanding service. I would wholeheartedly recommend them to anyone looking for a memorable and delightful experience. I am already looking forward to my next order and cannot wait to indulge in their irresistible creations once again. Thank you, Bad Brownie, for making my day truly special.
J jenny Luong
196 days ago

A Heartfelt Journey with Bad Brownie: Overcoming Challenges and Finding Joy

Entering the realm of online confectionery, I found myself at badbrownie.co.uk, eager to surprise my husband with a sweet delight on his special day. The journey began with anticipation as I ordered a box of brownies on a Friday, dreaming of the joy it would bring on his birthday that Monday, the 25th of September. However, as fate would have it, my experience took a turn. The eagerly awaited delivery arrived fashionably late, on the Tuesday following, leaving my husband without his birthday treat on the intended day. Disappointment crept in, fueled further by the perceived disconnect between the promised delivery time and the actual one. The treasured moment seemed lost in the abyss of unmet expectations. Yet, amidst the chaos, a glimmer of hope emerged. The delicate brownies, though bite-sized, carried with them a certain charm and decadence. Despite their size, they packed a punch of rich flavor and indulgence, offering a moment of respite in the midst of chaos. The journey took an unexpected twist as I gazed upon the "Happy Birthday" message, not on a fancy card but a simple printout. While unconventional, this gesture brought a smile to my face, a reminder that joy can be found in the simplest of gestures. Reflecting on the challenges faced, I couldn't help but appreciate the lessons learned. The road may have been rocky, marred by late deliveries and miscommunication, but within those moments, there lay an opportunity for growth and understanding. As I bid adieu to my first encounter with Bad Brownie, I choose to embrace the journey in its entirety. Through challenges and triumphs, disappointments and joys, this experience has left an indelible mark, reminding me that even in the face of adversity, there is always room for sweetness and light. To Bad Brownie, thank you for the lessons learned, the moments shared, and the joy discovered. A journey filled with twists and turns, challenges and triumphs, but above all, a journey that left a lasting imprint on my heart.
R richard ingram
222 days ago

Remarkable Improvement and Outstanding Customer Support

I recently had an experience with badbrownie.co.uk that left me disappointed with their customer service. My order arrived late, and to my dismay, the seal on the box was open. I contacted their customer service, hoping for a solution to this problem, but I was only offered a refund for the delivery. It left me feeling as though they didn't understand the severity of the situation – I mean, who would trust consuming something that's not properly sealed, right? However, I'm thrilled to share that my recent experience with badbrownie.co.uk has taken a complete U-turn. After expressing my concerns, their team went above and beyond to make things right. They not only issued a full refund but also provided me with a discount on my next purchase as a gesture of goodwill. This level of attentiveness and dedication to customer satisfaction truly turned the situation around for me. Moreover, their proactive approach in addressing my concerns showcases a remarkable improvement in their customer support. I can confidently say that they have indeed won me back as a customer. I'm genuinely impressed by their commitment to rectifying issues and ensuring that their customers are truly satisfied. It's evident that badbrownie.co.uk has made significant strides in valuing their customers and their feedback. This newfound dedication to excellence has not only restored my faith in their brand but has also left me eager to continue supporting them. If you're seeking a brand that genuinely cares about its customers, I highly recommend giving badbrownie.co.uk another chance. They've undoubtedly earned mine.
R richard ingram
222 days ago

Turning Frustration into Satisfaction: A Must-Read Review for BadBrownie.co.uk

Upon encountering a hiccup with my recent order from BadBrownie.co.uk, I found myself disheartened by the late delivery and open box seal. Disappointed but hopeful for a resolution, I reached out to their customer service team. While initially offered only a refund for the delivery, which did not quite address my concerns, I couldn't help but feel a disconnect in their understanding of the situation. It's akin to purchasing perishables with a broken seal – you simply can't overlook it. The lack of a comprehensive response to negative feedback or reviews further underscored a level of disregard that left me feeling unappreciated as a customer. In a time where excellent service and genuine care for patrons can truly set a brand apart, this experience fell short of expectations. As a consumer who values transparency, prompt resolutions, and above all, a company that takes responsibility for its missteps, I can't help but express my disappointment with the service provided by BadBrownie.co.uk. It is my sincere hope that they take this feedback constructively to enhance their customer experience and regain the trust of their clientele. Every interaction, especially those in the realm of customer service, presents an opportunity to transform frustration into satisfaction, and I genuinely wish for BadBrownie.co.uk to seize this opportunity to elevate their brand and leave a positive impact on their customers.
R richard ingram
222 days ago

An Unforgettable Experience with Bad Brownie

Emotions ran high when my eagerly awaited package from badbrownie.co.uk arrived. The excitement quickly turned to disappointment as I noticed the box's seal was broken. Panic set in, and I immediately reached out to their customer service team. Sadly, all they could offer was a mere refund of the delivery fee. It left me puzzled – who would consume something from a package with a broken seal? The lack of care and attention to detail was disheartening, especially when they seemed indifferent to negative feedback. As a customer, feeling valued and heard is crucial, and it was disheartening to not have my concerns addressed adequately. Bad Brownie's reputation for incredible treats was overshadowed by the unsatisfactory experience I encountered.
S Sophie Reed
280 days ago

Fast delivery

⭐⭐⭐⭐⭐ I can't help but share my incredible experience with Bad Brownie. Winning a giveaway from badbrownie.co.uk was already an exciting surprise, but what truly amazed me was the exceptional service I received. The delivery was unbelievably fast, with my package arriving at my doorstep the very next day. The attention to detail in the packaging was evident, and it only added to the anticipation of tasting the brownies. Each bite was a symphony of flavors, and it was clear that every ingredient was carefully chosen to create a truly indulgent treat. Thank you, Bad Brownie, for not only exceeding my expectations but also for creating a moment of pure delight with your delectable brownies. I can't wait to savor them again and share this delightful experience with everyone I know. If you're looking for a heavenly indulgence, I wholeheartedly recommend Bad Brownie. Their commitment to quality and customer satisfaction is truly commendable.
S Sophie Reed
280 days ago

Unparalleled Speed and Satisfaction: A Testimonial for Bad Brownie

I am thrilled to share my incredible experience with Bad Brownie. Winning a giveaway from badbrownie.co.uk was a delightful surprise, but what truly impressed me was the lightning-fast delivery service. My order not only arrived promptly the next day but was also exquisitely packaged, adding an extra touch of elegance to the already mouth-watering treats inside. The attention to detail and quality showcased in every aspect of my order truly reflected the dedication and care put into their products. From the moment I received the beautifully wrapped package to the first decadent bite of their delicious brownies, I was thoroughly impressed. Thank you, Bad Brownie, for not only fulfilling my sweet cravings but for exceeding my expectations with your exceptional service and delectable treats. Your commitment to excellence has undoubtedly won me over as a loyal customer.
G gill
422 days ago

Indulgent keto treat

⭐️⭐️⭐️⭐️⭐️ I recently tried the keto brownies from badbrownie.co.uk and I am blown away! The delivery was lightning-fast, arriving the very next day. When I opened the package, I was impressed by the beautiful packaging and the irresistible look of the brownies. And the taste? Oh my, it was beyond amazing! As someone who follows a restricted diet, finding indulgent treats can be a challenge. But these keto brownies ticked all the boxes. The fact that they use xylitol and erythritol as sweeteners instead of cheaper alternatives was a huge plus for me. Not only did they meet my dietary requirements, but they surpassed my expectations in terms of flavor and texture. I shared these delectable brownies at a birthday gathering, and to my surprise, even the non-keto dieters couldn't get enough of them! The variety of flavors offered in the pack was a delightful surprise, and each one was a delicious indulgence. I have to say, they are better than any keto brownies I've attempted to make myself. These brownies are well worth the investment, especially for those of us with dietary restrictions. I can confidently say that they would make a fantastic gift for anyone, regardless of their diet. Thank you, badbrownie.co.uk, for creating such an exceptional treat. I'm already looking forward to my next order!
G gill
422 days ago

Deliciously Decadent Keto Brownies: A Sweet Escape

From the moment I stumbled upon badbrownie.co.uk, my keto journey took a tasty turn. The lightning-fast delivery, arriving at my doorstep the very next day, set the stage for what was to come. As I unwrapped the beautifully packaged treats, I couldn't help but admire the aesthetic appeal of the brownies, perfectly reflecting their exceptional taste. Indulging in all four versions of their keto brownies felt like a guilt-free escape from my usual diet routine. The rich flavors and perfect texture surpassed any homemade attempts, making each bite a true delight. What set these brownies apart for me were the carefully chosen ingredients, like xylitol and erythritol, ensuring a sweet experience without compromising on quality. Sharing these delectable treats at a birthday celebration proved to be a hit, even amongst non-keto enthusiasts. The unanimous love for these brownies reinforced their universal appeal and served as a testament to their irresistible flavor. For individuals like me navigating a restricted diet, these brownies are not just a purchase; they are a worthwhile investment in joy and satisfaction. Need a thoughtful gift for a loved one? Look no further. These keto brownies from Bad Brownie are a surefire way to brighten someone's day with a touch of sweetness and decadence. Trust me; they are worth every penny.
G gill
422 days ago

Decadent Keto Delights: A Gift Worth Sharing

As a fervent keto enthusiast, stumbling upon badbrownie.co.uk was a godsend. The swift delivery had me unpacking a parcel of pure delight the very next day. Each keto brownie was a sight to behold, meticulously crafted and exuding a heavenly aroma that tantalized my senses. And the taste? Oh, it was beyond divine – surpassing any homemade creation I had dared to venture upon. The selection of four keto brownie variations left me spoiled for choice, each one a harmonious blend of indulgence and health-conscious ingredients. The use of xylitol and erythritol as sweeteners spoke volumes about the brand's commitment to quality over cheap alternatives, reassuring me of my dietary choices. Intending to share these decadent treats at a birthday gathering, I was taken aback by the unanimous adoration they received – even from non-keto dieters. The brownies proved to be a crowd-pleaser, transcending dietary boundaries with their irresistible flavor profile. For those like me, navigating the realm of restricted diets, these keto brownies are an investment well worth making. Not only do they cater to our dietary needs, but they also elevate our snacking experience to a whole new level of indulgence. Trust me when I say, they are definitely worth every penny. In conclusion, these keto brownies from badbrownie.co.uk don't just make a great snack – they make a fantastic gift. So, if you're looking to spread joy and sweetness in a deliciously mindful manner, look no further. Gift yourself or a loved one the pleasure of these decadent creations, and prepare to be swept off your feet by their unparalleled charm.
S Sean Wright
448 days ago

Excellent customer service

When it comes to treating my loved ones on special occasions, I always strive to find something unique and delightful. So, when my niece's birthday was approaching, I decided to surprise her with a box of delectable goodies from badbrownie.co.uk. Needless to say, the best sellers box was an instant hit with her. During the ordering process, I encountered a slight hiccup with a promotional code. However, my experience took a turn for the better when I reached out to their customer service team. Their level of courtesy and responsiveness in swiftly resolving my issue truly stood out. It's not often that you come across such exceptional customer service, and it made all the difference. What's more, not only was my order processed with impressive speed, but it also arrived early the next morning, just in time for the birthday celebrations. The efficiency and care taken in ensuring a memorable experience did not go unnoticed. Thanks to the seamless and delightful experience, I won't hesitate to return to badbrownie.co.uk for future gifting needs. The combination of outstanding products and top-notch customer service has made me a loyal customer. If you're looking for a company that goes above and beyond to bring joy to both you and your loved ones, look no further. Bad Brownie has truly won me over.
S Sean Wright
448 days ago

Bad Brownie’s Exceptional Service Made My Niece’s Birthday Extra Special

I recently ordered a best sellers box from badbrownie.co.uk for my niece's birthday, and it was a hit! However, during the ordering process, I encountered an issue with a promotional code. Fortunately, the customer service team went above and beyond to assist me. Their responsiveness and courtesy in resolving the issue were truly exceptional. Not only was my problem resolved promptly, but my order also arrived earlier than expected, just in time for the celebration. My niece loved the brownies, and I couldn't be happier with the overall experience. I'm genuinely impressed by Bad Brownie's commitment to customer satisfaction, and I will definitely be returning for future orders. Thank you for making my niece's birthday extra special!

Introduction

BadBrownie.co.uk is an online gourmet dessert shop that specializes in delivering delectable and unique brownies across the United Kingdom. With a creative twist on traditional brownies, Bad Brownie offers a wide range of flavors and combinations to satisfy every sweet tooth. Their website showcases a visually appealing collection of artisan brownies that are handmade using high-quality ingredients.

Pros and Cons

  • Pros:
  • Wide selection of flavors and unique combinations
  • Handmade with premium ingredients
  • Visually appealing website
  • Multiple payment options
  • Positive customer reviews
  • Fast and reliable shipping services
  • Cons:
  • Pricing may be higher compared to regular brownies
  • Limited customization options
  • Not suitable for individuals with specific dietary restrictions

User Experience

BadBrownie.co.uk offers a seamless user experience with its user-friendly interface and easy navigation. The website is well-organized, allowing customers to quickly browse through various brownie flavors and categories. The product pages provide detailed descriptions and mouth-watering images to entice customers. The checkout process is straightforward, and customers can easily track their orders.

Pricing and Value for Money

The pricing for Bad Brownie's gourmet brownies may be slightly higher compared to regular brownies. However, the intricate flavors and unique combinations justify the cost. Customers can choose from various box sizes, ensuring they get the right amount for their budget. Considering the exceptional product quality, the value for money is commendable.

Customer Service

Bad Brownie prides itself on its excellent customer service. Their responsive and friendly customer support team promptly assists with any queries or concerns via phone, email, or live chat. They strive to ensure customer satisfaction and go the extra mile to resolve any issues promptly.

Product Quality and Selection

Bad Brownie offers exquisite brownies that are handcrafted using premium ingredients. The attention to detail in their flavors and textures sets them apart. With options ranging from classic flavors to more adventurous combinations, customers can find something to suit their taste preferences. The quality and freshness of these brownies make them a delightful treat for any occasion.

Website Usability

The BadBrownie.co.uk website is designed with simplicity and elegance in mind. Its intuitive interface allows customers to find their desired products effortlessly. The search and filtering features make it convenient to navigate through the extensive range of flavors. The website is also optimized for different devices, ensuring a seamless browsing experience.

Returns and Exchanges

Bad Brownie has a fair returns and exchanges policy for cases where customers receive damaged or incorrect items. They offer a hassle-free process to resolve any issues and ensure customer satisfaction. To request a return or exchange, customers can contact the customer support team within a specified timeframe.

Promotions and Discounts

Bad Brownie occasionally offers promotions and discounts on their products, especially during festive seasons or special occasions. Customers can stay informed about these offers by subscribing to their newsletter or following their social media channels. These discounts provide an opportunity to enjoy their premium brownies at a more affordable price.

Reputation

With a strong reputation for its delectable brownies, Bad Brownie has garnered positive reviews from customers across the UK. Their commitment to quality, unique flavors, and prompt delivery has earned them a loyal customer base. The brand's presence in various food festivals and events further strengthens their reputation as a premium dessert provider.

Payment Options

Bad Brownie offers convenient and secure payment options. Customers can choose to pay for their orders using major credit cards, debit cards, or PayPal. This flexibility ensures that customers can easily complete their transactions without any hassle.

Loyalty Programs

Currently, Bad Brownie does not have a specific loyalty program in place. However, their prompt delivery, exceptional product quality, and customer service often lead to repeat purchases and customer loyalty.

Customer Reviews

Customers consistently rave about Bad Brownie's gourmet brownies. They praise the diverse flavors, indulgent taste, and the overall experience of receiving their orders. The positive reviews highlight the exceptional product quality and craftsmanship offered by Bad Brownie.

Community Involvement

Bad Brownie actively participates in local food events, festivals, and collaborations with other food businesses. This involvement in the food community showcases their dedication to creating a positive impact and supporting fellow local vendors. Customers appreciate their community engagement and view it as an added value to their brand.

Shipping and Costs

Bad Brownie offers fast and reliable shipping across the United Kingdom. They take great care in packaging the brownies to ensure they arrive in perfect condition. The shipping costs vary depending on the delivery location and the size of the order. However, the reasonable shipping fees are worth it for the exceptional product quality and reliable service provided.