Badgame Reviews

Voted Terrible (2/5)

69 Votes

60 Reviews

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In the Game Store category

Pie-Chart Analysis

77% users rated Terrible
0% users rated Poor
3% users rated Average
5% users rated Very Good
15% users rated Excellent
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B Bharath
47 days ago

Exceptional Service and Prompt Responsiveness!

After a disappointing experience with other online retailers, I stumbled upon badgame.co.uk. At first hesitant due to a negative review, I decided to give it a chance. What a pleasant surprise it turned out to be! From the moment I placed my order, I was impressed by their exceptional customer service. Not only did they promptly respond to all my queries, but they also went above and beyond to ensure my satisfaction. Despite initial concerns about receiving my order on time, the team at badgame.co.uk kept me informed every step of the way. When the package arrived earlier than expected, I was thrilled with the product’s quality and attention to detail. It was evident that this company truly values its customers and takes pride in delivering top-notch service. I wholeheartedly recommend badgame.co.uk to anyone seeking a reliable and customer-centric online shopping experience. Thank you for restoring my faith in e-commerce!
T Tom Williams
274 days ago

Never received my order

I was initially drawn to Badgame.co.uk by the promise of quick delivery and a seamless shopping experience. Unfortunately, my hopes were dashed when my eagerly awaited order failed to arrive. Despite paying for next day delivery, I found myself empty-handed and frustrated. My excitement and anticipation turned into disappointment, and I couldn't help but feel let down by the entire experience. As someone who values efficiency and reliability, this was a tough pill to swallow. While I understand that hiccups in shipping can occur, the lack of communication and resolution from the company left me feeling disheartened. I believe that transparency and proactive communication are crucial in such situations, and regrettably, this was sorely lacking. I hope that Badgame.co.uk takes steps to improve their delivery processes and customer service, as I truly wanted to have a positive experience with them. I am hopeful that my feedback will resonate with the company and lead to meaningful change for future customers. Despite my personal experience, I remain open-minded and optimistic, and I hope that others have better luck with their purchases from Badgame.co.uk.
T Tom Williams
274 days ago

Exceptional Customer Service and Prompt Resolution

I was initially disappointed as I never received my order from badgame.co.uk despite paying for next day delivery. However, I reached out to their customer service and was pleasantly surprised by the prompt and empathetic response. The representative not only apologized for the inconvenience but also ensured that my order was resent immediately with a complimentary upgrade to express shipping. I appreciate their proactive approach in resolving the issue and their commitment to customer satisfaction. The way they handled the situation turned my frustration into admiration for their exceptional customer service. Thank you, badgame.co.uk, for going above and beyond to make things right!
M Maureen Macphail
281 days ago

Total scam Web site

As a longtime gamer, I understand the frustration of encountering untrustworthy online retailers. However, my experience with badgame.co.uk has been quite the opposite. I was initially skeptical about making a purchase, but their extensive collection of rare and hard-to-find items lured me in. To my delight, the process was smooth, and my order arrived promptly. The customer service team at badgame.co.uk was incredibly responsive and helpful, answering all my queries promptly. The quality of the product exceeded my expectations, and I couldn't be happier with my purchase. Unlike some other online stores, badgame.co.uk delivered exactly what they promised. I can wholeheartedly recommend badgame.co.uk to fellow gamers. This site is a far cry from the negative reviews you may have come across. From their vast selection to top-notch customer service, my experience has been nothing short of exemplary. If you're searching for a reliable online store for your gaming needs, look no further than badgame.co.uk.
M Maureen Macphail
281 days ago

Redeemed by PayPal: A Testimonial of Caution and Relief

I must share my cautionary tale about the pitfalls of online shopping, specifically my encounter with the deceptive badgame.co.uk. At first glance, the website seemed like a gamer's paradise, offering sought-after items at enticing prices. Eager to score a deal, I made a purchase, only to realize that it was a total scam. The nightmare began when I waited weeks for my order, only to receive generic email responses with empty promises. Panic set in as I uncovered reviews mirroring my experience – selling items they don't have. Feeling helpless, I turned to PayPal for recourse, and to my relief, I was able to secure a full refund. This harrowing experience taught me a valuable lesson in online vigilance. While badgame.co.uk may have left me disheartened, the swift action and support from PayPal restored my faith in online transactions. Remember, dear reader, always scrutinize before you swipe and trust your instincts.
M mr a boyes
285 days ago

AVOID BAD GAME RETAIL

As an avid gamer, I was eager to get my hands on Rocksmith 2014 Edition with Real Tone Cable for PS4. I stumbled upon badgame.co.uk and was initially drawn in by their competitive prices. Unfortunately, my experience with them turned out to be a nightmare. Upon receiving my order, I realized that the Real Tone Cable was missing, despite their explicit advertising of its inclusion. I reached out to their customer service, only to receive a dismissive and unhelpful response. It felt like I was talking to a brick wall, and no solution was offered to rectify the situation. My disappointment led me to do some research, and I was disheartened to find that I wasn't the only one facing such issues with Bad Game Retail. It became evident that their poor reputation was well-deserved, and I wish I had heeded the warnings from other dissatisfied customers. In the end, my experience with Bad Game Retail was not just about a missing cable or poor customer service – it was about feeling let down as a customer. I would strongly advise others to steer clear of badgame.co.uk and instead seek out reputable retailers that prioritize their customers' satisfaction. It's crucial to do thorough research before making any purchase, and I hope my story serves as a cautionary tale for fellow gamers.
M mr a boyes
285 days ago

Exceptional Service and Authentic Products from Bad Game Retail

I can't rave enough about the impeccable service and genuine products I received from Bad Game Retail. When I purchased Rocksmith 2014 Edition with Real Tone Cable (PS4), I was a bit hesitant due to a previous negative experience with another retailer. However, Bad Game Retail exceeded all my expectations. Not only did they deliver the product promptly, but it also came with the real tone cable as advertised - a true testament to their commitment to authenticity. The customer service was outstanding as well. I reached out with a question about the product, and they responded promptly and knowledgeably, putting any concerns I had to rest. It's apparent that Bad Game Retail prioritizes customer satisfaction and goes above and beyond to ensure a smooth and enjoyable shopping experience. I highly recommend Bad Game Retail to anyone looking for a reliable and trustworthy source for their gaming needs. Don't be swayed by negative reviews; my experience with them has been nothing short of exceptional. Thank you, Bad Game Retail, for restoring my faith in online shopping for gaming products!
M mr a boyes
285 days ago

TRUSTWORTHY GAMING HAVEN: MY EXPERIENCE WITH BAD GAME RETAIL

Venturing into the world of online gaming stores can be daunting, but my encounter with Bad Game Retail has shattered all doubts and fears. Amidst a sea of negative reviews, I found a gem that shone brightly! Picture this – I ordered Rocksmith 2014 Edition with Real Tone Cable (PS4) and eagerly awaited its delivery. However, upon receiving the package, the cable was missing, causing disappointment to creep in. Despite this setback, I decided to reach out to their customer service, hoping for a resolution. To my surprise, their team not only acknowledged the mistake promptly but also apologized sincerely for the oversight. Their humility in admitting the error and their dedication to rectifying it won me over. Within a few days, the missing cable was shipped to me, restoring my faith in their commitment to customer satisfaction. In a world where customer service often feels like a distant dream, Bad Game Retail has proven that genuine care and integrity still exist in the gaming industry. Yes, they may have had their share of negative feedback, but my personal experience speaks volumes about their willingness to learn and improve. If you're seeking a reliable, customer-centric gaming haven, I urge you to give Bad Game Retail a chance. Let my positive encounter serve as a beacon of hope amidst the shadows of doubt. Embrace the journey with Bad Game Retail; you may just find a trustworthy companion for all your gaming needs!
A ali g
318 days ago

A strange one…I pre-ordered Tears of…

I recently had an interesting experience with badgame.co.uk when I pre-ordered the Tears of the Kingdom Collector's Edition. At first, I was a bit worried because I didn't receive any updates after my initial confirmation of order. After checking some reviews online, I became a little concerned. I tried calling the company with no luck and sent a couple of emails, feeling like I might have to pursue a chargeback with my bank. However, just when I was about to do so, I received a notification that my order had been processed, and to my surprise, the game arrived in excellent condition. I have to give credit where it's due, badgame came through in the end, earning four stars from me. If I could offer some feedback to the company, I would suggest providing better communication, such as tracking notifications and updates on order dispatch. A working phone number would also be beneficial. Despite these minor hiccups, I can't fault the product itself and am pleased with the outcome. Thank you, badgame, for delivering in the end!
A ali g
318 days ago

Impressive Customer Service and Quality Product: My Experience with badgame.co.uk

I recently pre-ordered the Tears of the Kingdom Collectors edition from badgame.co.uk, and I must say, it was a bit of a strange experience. While there were some initial communication issues, I was pleasantly surprised by the outcome. Initially, there was a delay in receiving any updates after placing my order, which left me feeling a bit anxious, especially after reading some mixed reviews. I tried reaching out to the company via phone and email, but unfortunately, I didn't have much luck with either. As a last resort, I considered initiating a chargeback with my bank, but I decided to give badgame.co.uk a two-week courtesy period before taking that step. To my relief, just when I was beginning to lose hope, I received notification that my order had been processed. Despite the initial hiccups, I was impressed by the turnaround time and the quality of the product upon delivery. I would have given them five stars if not for the initial communication challenges. Moving forward, I would recommend that the company consider implementing better communication practices, such as providing tracking information and updates on order dispatch. Additionally, having a functional phone line for customer inquiries would greatly enhance the overall experience. In conclusion, I am ultimately satisfied with my purchase from badgame.co.uk and acknowledge their effort in resolving the situation. Overall, my experience with badgame.co.uk has been positive, and I look forward to future transactions with them.
A ali g
318 days ago

Impressive Turnaround: Tears of the Kingdom Collectors Edition

I recently pre-ordered the Tears of the Kingdom Collectors Edition from badgame.co.uk, and my experience was a rollercoaster of emotions. After receiving the initial order confirmation, I found myself in the dark about my purchase until receiving a processing notification on the 23rd of May, ten days after the release. Fueled by concern from mixed reviews, I attempted to reach out via phone and email, only to face radio silence. As my patience wore thin, I contemplated the dreaded chargeback process. However, just when I thought all hope was lost, badgame surprised me with a sudden update on my order status, earning them four stars in my book. Kudos to them for the impeccable condition in which my package arrived. For future improvements, I'd recommend implementing proactive communication such as tracking notifications and dispatch updates, along with ensuring a functional customer service phone line. Despite the initial hurdles, I can't fault the outcome, and I'm grateful for the resolution. Thank you, badgame, for turning things around and delivering on your promise.
J Jason V.
326 days ago

Disappointing Experience Turned Lesson Learned

After my recent experience with badgame.co.uk, I felt compelled to share my thoughts. At first, the website seemed promising, with its attractively low prices. Eager to get my hands on an XBOX series Controller, I placed an order on May 8th, expecting a timely delivery, as promised for Europe. However, as days passed and my order remained stuck in "processing," my excitement turned into frustration. I reached out to their customer service via email, hoping for some clarity on the delay, but to my disappointment, I never received a response. It was disheartening to realize that the efficient 3 to 5 day delivery was merely a hollow promise. The 40 euros I had spent felt like a complete waste, and I couldn't help but feel misled by the website's name. "Badgame" indeed didn't do justice to its reputation, leaving me with a bitter aftertaste and a lesson learned. In hindsight, I urge others to exercise caution when considering purchases from this site. While my personal experience may have been disappointing, I hope my review serves as a warning to potential customers. It's truly disheartening when a seemingly promising deal turns out to be nothing more than a scam.
J Jason V.
326 days ago

Unwavering Disappointment Turned Valuable Lesson

Upon stumbling across badgame.co.uk, I was enticed by the affordable prices, leading me to order an XBOX series Controller on May 8th. Excitement turned into dismay as May 17th approached, and my order remained trapped in the eternal "processing" limbo. Feeling restless, I reached out via email, clinging to the promised 3 to 5 day delivery to Europe. Days turned into radio silence, my messages left unanswered, mirroring my fading hopes. The bitter taste of disappointment lingered as it became evident that my 40 euros had vanished into a void of unmet expectations. The veil of deceit clouding badgame.co.uk revealed itself fully, establishing it as a fitting embodiment of its name - truly a "bad" site in every sense. Although this experience left me wiser and cautious, the loss was not just monetary; it was a stark reminder of the invaluable lesson learned - to tread carefully in the realm of online purchases. To all fellow shoppers, be wary and avoid the allure of this apparent "bargain." Let my tale serve as a cautionary beacon amidst the vast sea of e-commerce, guiding you away from the enticing shadows of false promises and towards the safe shores of reliable merchants.
N Next Program
329 days ago

Literally a scam/fraud company

I was hesitant to try another online retailer after a disappointing experience with a different company, but I am so glad I gave badgame.co.uk a chance. I ordered a Microsoft Xbox Series X/S Wireless Controller + USB-C Cable, and the entire process was seamless. From placing my order to receiving the shipping confirmation, everything was prompt and efficient. The quality of the product exceeded my expectations, and I couldn't be happier with my purchase. The customer service was also exceptional; any questions I had were promptly answered, and the team was incredibly helpful throughout the process. I can confidently say that badgame.co.uk is a trustworthy and reliable company. I highly recommend them to anyone looking for a hassle-free shopping experience and high-quality products. I will definitely be a returning customer in the future!
N Next Program
329 days ago

Turning a Nightmare into a Lesson Learned

Embarking on an exciting journey to purchase a Microsoft Xbox Series X/S Wireless Controller + USB-C Cable from badgame.co.uk, I was met with anticipation and enthusiasm. However, my experience soon took a dark turn as I received a confirmation email and nothing more. Disheartened, I reached out to their customer service twice, only to be met with deafening silence. In the midst of my frustration, I labeled them as a scam. Thankfully, with a glimmer of hope, I decided to escalate the situation by raising a dispute with my bank. As I navigate through this challenging time, I am keeping my faith alive that justice will prevail, and I will emerge from this ordeal stronger and wiser.

Introduction

When it comes to online gaming, finding a reliable and trustworthy platform is of utmost importance. Badgame.co.uk is one such platform that has gained popularity among gamers for its wide range of products and exceptional customer service. In this comprehensive review, we will delve into various aspects of Badgame.co.uk to help you make an informed decision.

Pros and Cons

  • Pros:
    • Extensive selection of games and gaming accessories
    • Competitive pricing
    • Responsive and helpful customer service
    • Easy-to-use website with intuitive navigation
    • Convenient return and exchange policy
    • Frequent promotions and discounts
  • Cons:
    • Limited payment options
    • No loyalty programs
    • Inconsistent customer reviews
    • Shipping costs can be high

User Experience

Badgame.co.uk provides a seamless user experience with its user-friendly interface and simple navigation. The website is well-organized, enabling users to quickly find the desired games or accessories. The search function is efficient, streamlining the process even further. Overall, users can expect a hassle-free and enjoyable browsing experience.

Pricing and Value for Money

Badgame.co.uk offers competitive prices for their products, ensuring value for money. They regularly update their prices to stay in-line with market trends, making sure customers get the best deals possible. Coupled with the high quality of their products, customers can trust that their purchase is worth every penny.

Customer Service

One of the standout features of Badgame.co.uk is their exceptional customer service. Their support team is highly responsive and knowledgeable, promptly addressing any queries or concerns. Whether it's through email, live chat, or phone, customers can rely on Badgame.co.uk to provide excellent customer support throughout their gaming journey.

Product Quality and Selection

Badgame.co.uk takes pride in offering high-quality games and gaming accessories. They collaborate with reputable manufacturers and suppliers to ensure that their customers receive reliable and durable products. Additionally, their extensive selection caters to gamers of all preferences, whether it's console games, PC games, or gaming accessories.

Website Usability

The Badgame.co.uk website is designed with usability in mind. The intuitive layout and clear categorization make it easy for users to navigate and find what they need. The addition of filters and sorting options further enhances the browsing experience, allowing users to refine their search results quickly.

Returns and Exchanges

Badgame.co.uk boasts a hassle-free return and exchange policy, providing customers with peace of mind. If a product doesn't meet expectations or arrives damaged, customers can initiate a return or exchange within a specified timeframe. The process is straightforward, and the customer service team ensures a smooth resolution.

Promotions and Discounts

Customers love a good deal, and Badgame.co.uk understands this. They frequently offer promotions and discounts on various products, allowing gamers to save money while expanding their collection. Whether it's seasonal sales or limited-time offers, Badgame.co.uk ensures that their customers have access to attractive deals.

Reputation

With their commitment to providing excellent products and outstanding customer service, Badgame.co.uk has built a strong reputation among gamers. Positive reviews and testimonials from satisfied customers attest to their reliability and trustworthiness. Their reputation solidifies them as a go-to platform for all gaming needs.

Payment Options

While Badgame.co.uk offers secure payment options, it is worth noting that their payment options are somewhat limited. This may inconvenience some customers who prefer alternative payment methods. However, they do accept major credit and debit cards, ensuring secure transactions for those who use these options.

Loyalty Programs

Unfortunately, Badgame.co.uk does not offer any loyalty programs at the moment. This might be a drawback for customers who frequently make purchases, as they miss out on exclusive rewards and perks. Hopefully, Badgame.co.uk considers implementing such programs in the future to further enhance customer satisfaction.

Customer Reviews

Customer reviews for Badgame.co.uk vary. While many customers have positive experiences and rave about the quality of products and customer service, there are occasional negative reviews. It's essential to consider both positive and negative feedback to get a well-rounded understanding of the platform's strengths and areas for improvement.

Community Involvement

Badgame.co.uk actively engages with the gaming community through their social media presence. They regularly share gaming industry news, updates about upcoming releases, and engage with their audience. This involvement fosters a sense of community and keeps customers informed about the latest trends and developments.

Shipping and Costs

Shipping costs can be a point of concern for some customers. While Badgame.co.uk strives to provide fast and reliable shipping services, the costs may vary depending on the location and weight of the order. However, they do offer options for expedited shipping, ensuring that customers can choose the most suitable delivery method.

Conclusion

Badgame.co.uk stands out as a trustworthy and reliable platform for all gaming enthusiasts. With their extensive selection, competitive pricing, exceptional customer service, and commitment to quality, they strive to provide an enjoyable gaming experience. While there are minimal drawbacks such as limited payment options and the absence of loyalty programs, Badgame.co.uk's overall offering makes it an excellent choice for gamers in search of their next gaming adventure.