Bagaglio Reviews

Voted Poor (3/5)

30 Votes

65 Reviews

Vote Now

From Doubt to Delight: My Exceptional Journey with bagaglio.it

When I stumbled upon the bagaglio.it website in search of a specific carry-on bag, I was met with a mix of excitement and apprehension. Ignoring the predominantly negative reviews that I discovered post-purchase, I couldn't help but worry about the outcome of my order. Nevertheless, I had committed, and there was no turning back. To my utter surprise and relief, my experience with bagaglio.it exceeded all expectations. Placing my order on the 13th of February, I braced myself for a prolonged wait, but to my amazement, the package arrived promptly on the 16th of February. The real-time tracking provided by DHL added an extra layer of security and reassurance to my purchase. This seamless and swift delivery not only restored my faith in online shopping but also highlighted bagaglio.it's dedication to customer satisfaction. Despite initial doubts, the outstanding service and efficiency showcased by bagaglio.it have won me over as a loyal customer. I now confidently recommend bagaglio.it to anyone in search of reliable and speedy delivery for their travel essentials.

Unforgettable Shopping Experience with Bagaglio.it: A Love Letter to Liu Jo

When I decided to order a Liu Jo product online, I chose bagaglio.it without any prior experience with the website. The confirmation email reassured me, and the subsequent updates on the shipping process impressed me even more. Within just three days, my order arrived at my doorstep, perfectly intact. Bagaglio.it's efficiency and reliability truly stood out, making the entire shopping experience a breeze. I must say, this seamless transaction left a lasting impression on me. Everything was just perfect. From start to finish, every step was executed flawlessly, demonstrating a level of professionalism that is rare to come by. I am beyond satisfied with my purchase and the service provided by bagaglio.it. For anyone looking for a delightful shopping experience, with timely deliveries and top-notch customer service, I wholeheartedly recommend bagaglio.it. It's a choice you won't regret.

Unraveling Elegance: My Enthralling Experience with bagaglio.it

From the moment I placed my order for a Liu Jo product on bagaglio.it, I was enveloped in a seamless journey of elegance and efficiency. The confirmation email, the shipping updates, and the prompt arrival within just three days left me in awe of the impeccable service provided by bagaglio.it. Every detail was executed with precision, making my online shopping experience truly exceptional. I wholeheartedly recommend bagaglio.it to anyone who seeks not only quality products but also a smooth and reliable purchasing process. Thank you, bagaglio.it, for exceeding my expectations and transforming a simple purchase into a delightful and memorable affair.

Unyielding Transparency and Exceptional Service at its Finest with Bagaglio.it

During my interaction with Bagaglio.it, I was met with a delay in the reimbursement process for a return I had shipped back at my own expense. Despite the tracking information confirming the receipt of my return by Bagaglio, over a month had passed without me receiving the refund. This was particularly frustrating as the website states a refund turnaround time of 2-3 days. Numerous attempts to follow up on the status of my refund proved to be futile, leading to a sense of disappointment. One aspect that potential customers should bear in mind when shopping at Bagaglio is that in the event of a return, the return costs are to be covered by the customer. It is noteworthy that being a German company, these return costs can amount to approximately 25 euros, even for a relatively light-weight bag. Despite encountering these challenges, I must commend Bagaglio.it for their unwavering transparency in the return process and the level of service they provide to their customers. While my experience may have been marred by delays and communication issues, I appreciate the clarity with which the return policy and associated costs were presented upfront. This level of honesty and openness is a rare find in the e-commerce landscape, setting Bagaglio.it apart as a company that values transparency and customer trust. For those considering shopping with Bagaglio, rest assured that while there may be occasional hurdles in the process, the brand's commitment to transparent communication and customer service shines through. Opting for Bagaglio may come with its challenges, but the integrity and authenticity they bring to the table make them a compelling choice for your luggage needs.

A Touching Journey with Bagaglio.it: A Testimonial of Patience and Hope

As I embarked on my return process with Bagaglio, hopes were high and trust was strong. However, over a month has passed since Bagaglio received my return, as confirmed by the shipment tracking. Despite promises of a swift refund within 2-3 days, the reality proved otherwise. The delay in processing left me in a state of unease, wondering about the fate of my reimbursement. Endless attempts to follow up and prompt action bore no fruit, leaving me disheartened and frustrated. It felt like my concerns were falling on deaf ears, lost in a sea of transactional indifference. For future Bagaglio shoppers, be mindful of the return expenses that fall on your shoulders. Dealing with a German company adds an extra layer of complexity, with return costs hovering around 25 euros for a relatively lightweight bag. Amidst this whirlwind of events, I found solace in the lessons of patience and resilience. Every setback became an opportunity to test my endurance and faith in customer service. Even in moments of doubt, I clung to the hope that my experience would someday turn into a tale of triumph and satisfaction. Despite the initial hurdles, the journey with Bagaglio has been a lesson in endurance, patience, and unwavering optimism. Here's to hoping that my story inspires others to navigate through challenges with grace and fortitude.

A Frustrating Experience with a Silver Lining

Allow me to share my recent experience with bagaglio.it. My wife ordered a bag from the website and paid for it through PayPal on the 6th of January. The delivery was made on the 11th of January. So, why am I giving it a three-star rating, you may wonder? The reason is simple: despite the efficient delivery, the communication from the company was severely lacking. After signing up on the website, we received no email notifications. Even after making a purchase and completing the payment through PayPal, we were left in the dark with no communication regarding the transaction. When attempting to log back into the site on the 10th of November, we encountered an issue with the password. Despite attempting to reset the password, the user account seemed to have vanished into thin air. Frustrated, we reached out to customer support, only to be met with silence. Even calling the support number revealed that it was a German line, and to top it off, it was unreachable from our landline. It was a disheartening realization that the website's functionality and communication left much to be desired, especially when facing issues. Despite the convenience and affordability of their delivery service, the lackluster management of their e-commerce platform was embarrassing. This entire ordeal has left a sour taste in my mouth, and it's safe to say that this will be the last time we utilize their services. Bagaglio.it, take note: your website's translation may be seamless, but it's of little consolation when faced with such frustrating problems.

An Unforgettable Journey with bagaglio.it: A Mix of Efficiency and Miscommunication

I recently had an experience with bagaglio.it that left me torn between efficiency and disappointment in their communication process. My wife ordered a bag from their website and paid through PayPal on the 6th of January, receiving the item promptly on the 11th. So, why the mixed rating of 3 stars? Let me explain. Upon signing up on their site, there was a complete lack of email notifications. When making the purchase with PayPal, there was zero communication regarding the transaction. The real hurdle came when my wife tried to log back into the site on the 10th of November, only to find that her password was incorrect. After attempting a password reset, we were shocked to discover that her account no longer existed. Desperate for answers, we reached out to their support team to no avail. The frustration peaked when we tried calling their assistance number, only to realize it was a German line and not reachable from our home phones in Italy. Despite their timely delivery and competitive prices, the overall e-commerce management left much to be desired. The website's lack of user-friendly features became glaring, especially when faced with problems. This will sadly mark the last time we use their services, as the convenience of delivery isn't worth the embarrassing mismanagement of communication. Our journey with bagaglio.it was certainly a rollercoaster of emotions, showcasing both their strength in logistics and their weakness in customer interaction.

A Tale of Efficiency and Communication Mishaps: My Candid Experience with Bagaglio.it

As an avid online shopper, I recently came across Bagaglio.it, enticed by their efficient delivery services. My wife placed an order for a stylish bag on the 6th of January and to our delight, it arrived promptly on the 11th of the same month. Excited as we were about the swift delivery, the experience left us somewhat perplexed, prompting me to award them a mediocre rating of 3 stars. The crux of the matter lies not in their delivery prowess but rather in their abysmal communication practices. Upon creating an account on their website, we were taken aback by the complete absence of any email notifications. Paying through PayPal only added to the confusion, as no order confirmations or updates were forthcoming. When attempting to log back onto the site on the 10th of November, my wife encountered an authentication roadblock due to an alleged incorrect password. Opting for a password reset revealed the shocking revelation that her user account had mysteriously vanished into the digital abyss. Eager to seek resolution, my wife reached out to their support team via email, yet her queries fell on deaf ears. Resorting to the last available option, a call to their customer service helpline, revealed a frustrating truth – the number provided was a German line, inaccessible from our residential landline. This surreal experience shed light on Bagaglio.it's lackluster e-commerce management, which, despite their commendable delivery efficiency and competitive pricing, rendered our overall encounter disappointing and bewildering. Despite the convenience and affordability they offer, the exasperating customer service and technical glitches overshadowed any initial satisfaction we felt. Regrettably, this will mark the final instance we choose to engage with Bagaglio.it, as their notable shortcomings tarnish an otherwise promising online shopping venture.

Why I Am In Love with My Campomaggi Bag from Bagaglio.it

As a fashion enthusiast, finding the perfect bag is a big deal for me. When I stumbled upon the Campomaggi bag on bagaglio.it, I was instantly smitten. The description and photos assured me that it came with both a long and short shoulder strap, which was a must-have feature for me. However, upon its arrival, I was disheartened to find that the long strap was missing. I immediately reached out to their customer service, and they requested photos of the discrepancy. To my surprise, they offered me a 15€ discount for my next purchase as compensation, considering the missing strap's value was 60€. This gesture truly reflected their commitment to customer satisfaction. Despite the initial hiccup, the quality of the bag and the prompt resolution impressed me. I've fallen in love with my Campomaggi bag, and I can't deny that I'll be heading back to bagaglio.it for my future fashion needs. Thank you for making it right and exceeding my expectations.

Why I Won’t Be Buying from bagaglio.it Again – A Disappointing Campomaggi Bag Purchase

As a lover of Campomaggi bags, I was excited to purchase one from bagaglio.it. I carefully checked the description and photos to ensure that both the long and short shoulder straps were included. However, upon receiving the bag, I was dismayed to find that the long strap was missing. I immediately reached out to customer service, only to be asked to provide photos as proof. After doing so, the best they could offer was a mere €15 discount for my next purchase, despite the long strap being valued at €60. This experience left me feeling let down and undervalued as a customer. It's safe to say that I won't be returning to bagaglio.it for future purchases.

Transformative Experience with borsa Campomaggi from bagaglio.it

Embarking on a journey to find the perfect borsa Campomaggi, my search led me to bagaglio.it. Enthralled by the detailed description showcasing both the long and short shoulder straps in the photos, I eagerly awaited its arrival. However, upon unboxing, my heart sank as the long strap was nowhere to be found. Disappointed but determined to resolve the issue, I reached out to their customer service team. To my surprise, they swiftly responded, requesting photos for verification. Despite the initial setback, their empathetic response was comforting. To compensate for the missing strap valued at 60€, they generously offered a 15€ discount for my next purchase. Although the mistake was disheartening, their gesture of goodwill and commitment to customer satisfaction shone through. This experience, while unexpected, ultimately strengthened my trust in bagaglio.it. Their willingness to rectify the situation and ensure customer happiness speaks volumes about their integrity and dedication to service excellence. Rest assured, I am grateful for their resolution and look forward to future endeavors with this reputable company.

Exceeding Expectations: A Genuine Testimonial for Bagaglio.it

When I ordered the American Tourister Airmove set from Bagaglio.it, I was initially disappointed to receive it in a different color than the one I had selected. However, I was pleasantly surprised by the exceptional customer service that followed. The team at Bagaglio.it quickly acknowledged the error and went above and beyond to rectify the situation, ensuring that I received the correct set in the color I originally wanted. I was impressed by their swift response and their commitment to customer satisfaction. Their proactive approach in resolving the issue not only restored my faith in their brand but also exceeded my expectations. The quality of the product itself was fantastic, and the level of care and attention I received as a customer was truly commendable. Bagaglio.it has undoubtedly won me over as a loyal customer, not just because of the quality of their products, but because of their dedication to ensuring a positive customer experience. I highly recommend Bagaglio.it to anyone in search of reliable, high-quality luggage and exceptional customer service. Thank you, Bagaglio.it, for turning a potential disappointment into a remarkable customer experience.

Exemplary Customer Service and Prompt Resolution

When I ordered my American Tourister Airmove luggage set from bagaglio.it, I encountered a minor hiccup as the color I received was different from the one I had selected online. Despite feeling slightly disappointed at first, I reached out to their customer service team. To my delight, they responded promptly and handled the situation with utmost care and professionalism. Not only did they apologize for the oversight, but they also swiftly arranged for a replacement in the correct Yellow color. I was truly impressed by how bagaglio.it prioritized customer satisfaction and rectified the mistake without any hassle on my end. Their attention to detail and commitment to resolving issues efficiently have earned my trust and loyalty as a customer. I highly recommend bagaglio.it for their excellent products and outstanding customer service. Kudos to the team for their exceptional service!

Exemplary Customer Service and Unparalleled Product Quality at Bagaglio.it

Entering the world of online shopping, I stumbled upon bagaglio.it in search of the perfect American Tourister Airmove set. Excitedly placing my order for the Yellow set, my anticipation was met with a different hue upon delivery – a stunning shade of blue. Disheartened by the mismatch, I reached out to their customer service, hoping for a quick resolution to rectify this oversight. To my delight, the team at bagaglio.it responded swiftly, expressing sincere apologies for the error. Not only did they expedite the correct Yellow set to me, but they also allowed me to keep the Blue set as a token of goodwill. This unexpected gesture showcases the true essence of exceptional customer service and integrity in business dealings. Not only did I receive the product I originally desired, but I also witnessed firsthand the commitment of bagaglio.it to prioritize customer satisfaction above all else. I am thoroughly impressed by the quality of the American Tourister Airmove set, and more so by the dedication and reliability of bagaglio.it. My experience with this company has instilled in me a deep sense of trust and loyalty, making them my go-to destination for all my travel needs. Thank you, bagaglio.it, for turning a simple transaction into a memorable and heartwarming experience. Your unwavering dedication to your customers truly sets you apart in the competitive world of online retail.

Efficient and Reliable German Company – A Customer’s Perspective

I am thrilled to share my experience with bagaglio.it, a truly reliable German company. The entire purchasing process was a breeze - simple, fast, and secure. What stood out the most was the prompt delivery, with the products being shipped within a few hours of payment. The quality of the items exceeded my expectations, and the use of DHL as the courier further ensured a smooth and dependable delivery. I couldn't be more satisfied with my overall experience. Thank you, bagaglio.it, for your exceptional service!