Baggit Reviews

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44 Reviews

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34% users rated Terrible
30% users rated Poor
7% users rated Average
14% users rated Very Good
16% users rated Excellent
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Introduction

Baggit.com is a popular online store that specializes in high-quality bags, accessories, and wallets made from vegan materials. The company was founded in 1990 by Nina Lekhi and has since become a prominent brand in the fashion industry. With a commitment to sustainability, Baggit.com offers a range of chic and trendy products that are perfect for fashion-conscious individuals.

Pros

Baggit.com offers a variety of products at reasonable prices. Their range of bags, accessories, and wallets is of high-quality and made from vegan materials, making them an ideal choice for eco-conscious customers. The website is user-friendly and easy to navigate, with a wide selection of products to choose from. There are also regular promotions and discounts available for customers.

Cons

Although Baggit.com offers a wide range of products, their selection is limited compared to other online stores. Additionally, their loyalty program and customer service could be improved. Shipping costs are also relatively high, which may discourage some customers from purchasing from the website.

User Experience

Baggit.com provides a seamless user experience for their customers. The website is user-friendly and easy to navigate, with a stylish design. Browsing through the products is easy, and customers can sort through the collection using various criteria such as price or style. The checkout process is also straightforward, with clear information about payment and shipping details.

Pricing and Value for Money

Baggit.com offers products at reasonable prices, considering the high-quality and eco-friendly materials used. The range of prices is relatively broad, with options available for various budgets. Customers also have the option to enjoy discounts and promotions, making products even more affordable.

Alternatives

There are several alternatives to Baggit.com, including other online stores that specialize in bags and accessories. Some popular options include Zara, H&M, and Forever 21, although these brands may not focus on eco-friendly materials.

Customer Service

Baggit.com?s customer service could be improved. While there is a customer service number and email available, there is no live chat option. Additionally, the loyalty program could be more robust and offer more significant benefits to frequent customers.

Product Quality and Selection

Baggit.com offers a wide variety of high-quality bags, accessories, and wallets made from vegan materials. There are options for different styles and occasions, ranging from casual to formal. Some products may be limited in selection, but the website often updates the collection with new items.

Website Usability

Baggit.com is a well-designed, user-friendly website that is easy to navigate. The site's aesthetic is modern and chic, reflecting the brand's commitment to fashion and sustainability. The search and filter options make it easy for customers to find what they're looking for, and the buying process is straightforward.

Returns and Exchanges

Customers can return or exchange products purchased from Baggit.com within ten days of delivery. The item must be in its original condition and packaging, with all tags attached. The return shipping costs must be paid by the customer, but if the item is defective or damaged, Baggit.com will cover the return shipping fee.

Promotions and Discounts

Baggit.com regularly offers promotions and discounts to its customers. Some deals include a percentage off their purchase or free shipping on orders above a certain threshold. Customers can also sign up for the newsletter to get updates on the latest promotions and deals.

Reputation

Baggit.com has a good reputation among its customers. The brand is well-known for its commitment to sustainability and quality products, making it a popular choice for eco-conscious consumers. There are also positive reviews on various platforms such as Trustpilot and Google Reviews.

Payment Options

Baggit.com accepts various payment options, including debit and credit cards, net banking, and cash on delivery for select cities.

Loyalty Programs

Baggit.com offers a loyalty program called the "Baggit Rewards Program." Members earn points for every purchase, which can be redeemed for discounts on future purchases. However, the benefits of the program are small compared to other loyalty programs offered by other brands.

Customer Reviews

Customers have generally positive reviews about Baggit.com, with particular appreciation for the brand's focus on vegan and eco-friendly materials. However, some negative reviews cited issues with shipping and customer service.

Community Involvement

Baggit.com actively participates in social and environmental causes, such as supporting animal welfare organizations and reducing waste in production.

Shipping and Costs

Baggit.com ships across India and international locations. However, shipping costs may vary, and international shipments may be subject to additional taxes and duties. Domestic shipments may take around seven days to arrive.