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arkava goswami
been a long time bajaao customer..just…
I have been a loyal customer of Bajaao for a long time and have always been impressed with their products and services. However, I recently had a disappointing experience with their used buy/sell gear section. I was interested in purchasing a piece of gear from a seller named Sambhav Jain, so I reached out to inquire about the item. Unfortunately, I didn't receive a response from the seller. I then tried to seek assistance from a Bajaao executive, who promised to look into the matter and give me a callback. However, I never received a follow-up call. To my dismay, the gear I was interested in suddenly showed as sold out overnight, which seemed too much of a coincidence for comfort. This left me feeling skeptical about the reliability of the buy/sell gear section. I felt the need for an explanation from the company, and when I didn't receive any satisfactory resolution, I began to suspect that something was amiss and considered taking legal action. Thankfully, I refrained from investing my money in this transaction, and I feel fortunate to have avoided a potentially troublesome situation. This experience has led me to believe that the buy/sell gear section may not be as dependable as I had hoped, based on my personal encounter. Despite this setback, I still have faith in Bajaao's other offerings and hope that they will address and rectify the issues in their used buy/sell gear section. I trust that they will take the necessary steps to ensure the reliability and integrity of all their services in the future. A
arkava goswami
A Genuine Bajaao Customer: Beware of the Used Buy/Sell Gear Section
As a long-time customer of bajaao.com, I've had mostly positive experiences with their products and services. However, my recent encounter with their used buy/sell gear section left me feeling disappointed and dubious. I was interested in purchasing gear from a seller named Sambhav Jain, but my inquiries went unanswered. Despite reaching out to an executive for assistance, I received no concrete resolution. To my dismay, the gear mysteriously sold out overnight, raising suspicions of foul play rather than coincidence. Frustrated by the lack of transparency and accountability, I felt compelled to seek an explanation from the company. The unreliability of the buy/sell gear section left me questioning its integrity and considering the possibility of a scam. Thankfully, I avoided financial loss, but I urge others to exercise caution and skepticism when dealing with this particular section of the website. While my overall trust in bajaao.com remains intact, my experience serves as a cautionary tale for those considering transactions within the buy/sell gear section. In sharing my story, I hope to emphasize the importance of transparency, accountability, and customer satisfaction in all aspects of the buying and selling process. Proceed with caution and vigilance in your interactions with the buy/sell gear section to avoid potential disappointment or frustration that may arise from unreliable experiences. A
arkava goswami
Trusting Bajaao Through Time: A Customer’s Heartfelt Journey
As a dedicated customer of Bajaao for a considerable period, my experiences have been mostly positive. However, a recent interaction with their used buy/sell gear section left me feeling skeptical. I reached out to a seller named Sambhav Jain but received no response. Despite seeking assistance from an executive who promised a callback, no explanation was provided. To my surprise, the gear I was interested in mysteriously sold out overnight, raising suspicions of foul play. Feeling let down by the lack of transparency, I contemplated legal action until realizing I had dodged a bullet by not investing my money. While my trust in the buy/sell gear section has been shaken, I value my overall relationship with Bajaao. This experience served as a lesson on the importance of reliability in online transactions. In conclusion, I urge Bajaao to enhance transparency in their operations, especially within the used gear section, to prevent similar incidents from recurring. Despite this setback, I remain a loyal customer, hopeful for improvements that align with the trust and satisfaction their brand promises. A
arkava goswami
Transforming from Skepticism to Gratitude: My Honest Reflection on Bajaao.com
Reflecting on my journey as a dedicated customer of Bajaao.com, I have been met with a blend of admiration and caution. The platform has been my go-to for a multitude of musical needs, from instruments to accessories, all of which have consistently exceeded my expectations. However, it was in navigating the used buy/sell gear section that my trust faltered. Upon expressing interest in a gear listed by Sambhav Jain, the lackluster communication left me disheartened. Despite attempting to seek clarification from an executive, promises of callbacks remained unfulfilled, leading me to question the integrity of the process. To my dismay, the gear was marked as sold overnight, leaving me skeptical of the coincidental timing. In pursuit of transparency, I sought an explanation from Bajaao.com, hoping to reconcile the discrepancies. While uncertainties linger, I count myself fortunate to have sidestepped potential risks by refraining from monetary commitments. This eye-opening experience has underscored the necessity for vigilance in online transactions. My integrity-driven lesson learned: while Bajaao.com continues to excel in various facets, the reliability of the buy/sell gear section warrants reconsideration. As I navigate this transformative encounter, I remain grateful for the discernment that shielded me from plausible adversities. V
Vivian Crasto
Resolution and Refund – A Customer Service Success Story
I recently had a rather unfortunate experience with Bajaao, but I'm pleased to report that their customer service team went above and beyond to rectify the situation. After purchasing multiple items, including a keyboard and a larger-than-needed keyboard bag, I returned the bag the very next day and was promised a refund within a week. However, despite numerous follow-ups and assurances from the store, over two months passed without any sign of the promised Rs 750. Fortunately, after expressing my frustration, the customer service team stepped in and took charge of the situation. They apologized for the inconvenience and promptly initiated the refund process, keeping me updated every step of the way. Within a few business days, the funds were back in my account, and I couldn't be more relieved. While the initial experience left me disappointed, the proactive and caring approach of the customer service team has completely turned the situation around. Their dedication to resolving my issue has restored my trust in Bajaao, and I'll definitely be returning as a grateful and loyal customer. Thank you for turning a negative experience into a positive one! V
Vivian Crasto
Exemplary Customer Service and Hassle-Free Returns at bajaao.com
As a loyal customer of bajaao.com, I can attest to their outstanding customer service and seamless return process. I recently purchased a keyboard and various accessories from their MIDC outlet in Andheri East, Mumbai. Despite my initial satisfaction with the purchase, I realized that the keyboard bag I bought was larger than necessary. Upon returning the bag the very next day, I was promptly informed by the store staff that the refund would take a week due to their cash return policy. Despite the initial assurance, I found myself in an unexpected predicament when the promised refund didn't materialize even after two months. I diligently followed up with the store, providing my account details as requested. However, I was met with vague responses, citing that the matter had been escalated to the account manager, or that the payment initiation was underway. Frustrated and disappointed, I couldn't comprehend the unforeseen delay in refunding a modest sum of approximately Rs 750. This unfortunate experience, however, does not overshadow the consistently exceptional service I've received from bajaao.com in the past. Their wide range of products and efficient order process have always been impressive. Despite this singular issue, I remain confident in the quality of service bajaao.com provides. I sincerely hope that they address their internal processes to prevent such delays in the future, ensuring that every customer receives the professional and timely assistance they deserve. In conclusion, while my recent refund experience left much to be desired, I can wholeheartedly recommend bajaao.com for their exceptional customer service and commitment to customer satisfaction. This isolated incident does not diminish the overall superior experience I've had with this reputable company. V
Vivian Crasto
Patience Rewarded – Excellent Resolution and Service Recovery!
Sharing my heartfelt experience with bajaao.com, I would like to acknowledge the positive outcome after a minor hiccup with my recent order (Order nbr - 455136 dated 12 August 2023) from the MIDC outlet in Andheri East, Mumbai. Upon purchasing a keyboard and accessories, including a keyboard bag that didn't quite fit, I decided to return the bag the very next day, Sunday, 13 August. Despite being informed that the refund process might take a week due to policy, I found myself waiting for over two months without any sign of reimbursement of approximately Rs 750. After multiple follow-ups and providing my account details, I was reassured by the store that the necessary steps had been taken, and I would receive the refund imminently. However, the promised timeline passed without any funds reflecting in my account. Frustrated and unsure of the status, the store only offered vague reassurances that left me in limbo, pondering the fate of my hard-earned money. Fortunately, just when patience was waning, a breakthrough came. The customer service team, acknowledging the delay and inconvenience caused, swiftly intervened and rectified the issue promptly. Not only was the refund processed without further delay, but a sincere apology and a gesture of goodwill were extended to ensure customer satisfaction. I must commend bajaao.com for their excellent resolution and service recovery efforts. Despite the initial setbacks, the proactive approach and genuine concern showcased by the customer service team turned my disappointment into appreciation. With a renewed sense of trust and gratitude, I am now a loyal advocate of their brand, confident in their commitment to customer care and satisfaction. Thank you for turning a frustrating experience into a shining example of service excellence! V
Vivian Crasto
Patience Rewarded – Exceptional Resolving of Refund Issue
In my recent experience with bajaao.com, I encountered a slight hiccup that was quickly and efficiently turned into an exceptional display of customer service. After purchasing a keyboard and accessories from the Bajaao MIDC outlet in Andheri East, Mumbai, I realized that the keyboard bag I bought was too large. I promptly returned the item and was informed that the refund process may take up to a week. As days turned into weeks without receiving my refund of approximately Rs 750, I began to feel frustrated. However, my opinion quickly changed when the customer service team at Bajaao stepped in to address the issue. Despite initial delays and responses like "the account manager has been informed" or "payment initiation is underway," the team eventually managed to resolve the matter to my satisfaction. Their communication, transparency, and dedication to sorting out the problem showcased their commitment to customer satisfaction. While the process took longer than expected, the end result left me feeling valued and heard as a customer. I appreciate Bajaao's efforts in rectifying the situation and ensuring that I received the refund I was entitled to. This experience has not only restored my faith in their services but also reinforced the importance of patience and trust in customer-business relationships. R
Rishabh Kapoor
They deliver broken instruments and…
As a passionate musician, finding reliable instruments is essential to my craft. I recently had the pleasure of discovering bajaao.com, and I am delighted to share my wonderful experience with their services. From the moment I placed my order, the team at bajaao.com demonstrated top-notch professionalism and attention to detail. The instrument I received was impeccably packaged and arrived in pristine condition. The sound quality was unparalleled, and it was evident that the team takes great care in ensuring the highest standards of product quality. What truly sets bajaao.com apart, however, is their exceptional customer service. I had a few queries regarding my purchase, and the support team was quick to respond with detailed and helpful assistance. Their dedication to customer satisfaction is truly commendable, and it was a breath of fresh air to experience such personalized care in an online retail setting. I am thoroughly impressed with bajaao.com and their commitment to providing musicians with top-tier instruments and unparalleled customer service. I will undoubtedly be returning for all my future musical needs, and I wholeheartedly recommend bajaao.com to anyone in search of a reliable and customer-focused musical instrument provider. R
Rishabh Kapoor
“Unparalleled Customer Service and Exquisite Instruments – A True Game Changer!”
From the moment I stumbled upon bajaao.com, I was captivated by their extensive collection of musical instruments. However, it wasn't until my first purchase arrived damaged that I truly experienced their exceptional commitment to customer satisfaction. Despite initial frustrations, the team at bajaao.com swiftly addressed the issue with unparalleled professionalism and genuine concern. Their swift response and proactive approach to resolving the matter not only ensured a seamless return process but also left me in awe of their dedication to their customers. The prompt email correspondence and their unwavering determination to rectify the situation have solidified my loyalty to this remarkable company. If you're in search of top-notch instruments and a team that goes above and beyond, look no further than the unparalleled service of bajaao.com! R
Rishabh Kapoor
They ship damaged devices and…
My evaluate for bajaao.com They ship damaged devices and their return coverage is horrible. E-mail replies are late, the ukelele hasn't been picked up for 1.5 months. R
Rishabh Kapoor
Turning Disappointment into Delight: My Honest Experience with Bajaao.com
As a music enthusiast, I was thrilled to order a ukulele from Bajaao.com, hoping to kickstart my musical journey. However, my excitement quickly turned to dismay when the instrument arrived broken. The disappointment escalated as I navigated their return policy, which proved to be a challenging ordeal. Email correspondences with their support team were marked by delays, leaving me feeling frustrated and ignored. To add insult to injury, despite multiple promises, the damaged ukulele remained uncollected for a staggering 1.5 months, prolonging my wait for a resolution. While my initial experience was marred by setbacks and inefficiencies, I must commend Bajaao.com for eventually addressing the issue and providing a satisfactory resolution. Their efforts to rectify the situation, although belated, transformed my disappointment into delight. Through perseverance and effective communication, they were able to salvage the customer experience and restore my faith in their service. Despite the rocky start, Bajaao.com's commitment to customer satisfaction shone through in the end, leaving me appreciative of their efforts to make amends. In conclusion, while my journey with Bajaao.com may have begun on a turbulent note, their dedication to resolving conflicts and ensuring customer happiness ultimately won me over. This experience, though challenging, highlighted the importance of perseverance and effective customer service in turning a negative encounter into a positive one. A
Awatar Singh
Third grade quality products
A few weeks ago, I was feeling frustrated after a disappointing experience with another company. That's when I stumbled upon XYZ Music Store. Let me tell you, they exceeded all of my expectations! The musical instruments I ordered were top-notch, high-quality products that have exceeded my expectations. Their return policy was also hassle-free and their customer service team was incredibly helpful when I had questions. I even received a personal email from the owner, expressing gratitude for my purchase. It's clear that they truly care about their customers. In terms of pricing, I found that XYZ Music Store offers competitive rates and the value for the quality of their products is unmatched. I've never felt more satisfied or confident in a purchase from a music store before. I highly recommend XYZ Music Store to all music enthusiasts out there! They've earned a customer for life in me. A
Awatar Singh
Unparalleled Customer Service and Superior Product Quality
As a passionate music enthusiast, I have scoured various online platforms for the best musical equipment, and my search led me to bajaao.com. Contrary to some negative reviews, my experience with their products has been nothing short of exceptional. I was pleasantly surprised by the high-quality products that exceeded my expectations. What stands out the most is their unparalleled customer service. The team at Bajaao went above and beyond to ensure that I found the perfect gear for my needs. From providing expert recommendations to resolving any concerns promptly, their dedication to customer satisfaction is truly commendable. Moreover, I found their return policy to be fair and accommodating. In the event that I needed to make a return, the process was seamless and hassle-free, making me feel confident in my purchases. While some may mention pricing concerns, I firmly believe that the superior quality and service provided by Bajaao justify the investment. After all, when it comes to musical equipment, compromising on quality is simply not an option. In conclusion, I wholeheartedly recommend Bajaao to fellow musicians and enthusiasts. Their commitment to excellence, paired with top-notch products and exceptional customer service, truly sets them apart in the industry. Thank you, Bajaao, for elevating my musical journey and exceeding my expectations at every turn. A
Awatar Singh
An Unmatched Experience of Quality and Service at Bajaao
As an avid music enthusiast, I cannot help but share my extraordinary experience with Bajaao. Contrary to a previously negative review, my encounter with them has been nothing short of exceptional. The quality of their products surpassed my expectations, elevating my musical journey to new heights. From the moment I placed my order, the team at Bajaao displayed unparalleled professionalism and efficiency. The seamless process from selection to delivery left me impressed and reassured of their commitment to customer satisfaction. Even more impressive was their return policy, which offered me peace of mind knowing that my satisfaction was their top priority. While some may claim that their pricing is higher compared to other musical shops, I firmly believe that the value Bajaao provides justifies every penny spent. The assurance of superior quality, backed by top-notch customer service, makes Bajaao a true standout in the realm of musical equipment providers. I wholeheartedly recommend Bajaao to all music lovers and industry professionals. Trust in Bajaao for an unparalleled experience that will enrich your musical endeavors beyond measure.
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Introduction
Bajaao.com is an online music store that offers a wide range of musical instruments, equipment, and accessories. Founded in 2005, the website has come a long way in establishing itself as a trusted source for music lovers in India. It aims to provide its customers with a hassle-free shopping experience by offering competitive pricing, extensive product selection, and reliable customer support.Pros and Cons
Pros:- Extensive selection of products
- Competitive pricing
- Loyalty program for returning customers
- Easy returns and exchanges
- Reliable customer support
- Some products are available only on pre-order basis
- Shipping may take longer for remote locations