Users Voice for Bajaao

38% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
58% users rated Excellent
Pie Chart Review Representation for Bajaao
Bajaao Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 Apr 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 4.4 3.8 4.5 5
Oct 2022 5 4.7 4.4 4.2 3.6 5
Nov 2022 2.7 4.5 2.7 2.8 4.4 5
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.1 4.6 3.4 4.1 5
Line Chart for Rating of peer stores

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Detailed Bajaao Review by

Introduction

Bajaao.com is an online music store that offers a wide range of musical instruments, equipment, and accessories. Founded in 2005, the website has come a long way in establishing itself as a trusted source for music lovers in India. It aims to provide its customers with a hassle-free shopping experience by offering competitive pricing, extensive product selection, and reliable customer support.

Pros and Cons

Pros:
  • Extensive selection of products
  • Competitive pricing
  • Loyalty program for returning customers
  • Easy returns and exchanges
  • Reliable customer support
Cons:
  • Some products are available only on pre-order basis
  • Shipping may take longer for remote locations

User Experience

Bajaao.com offers a user-friendly interface with easy navigation and search options that help customers find what they are looking for in no time. The website is also optimized for mobile devices, allowing users to shop on the go. The checkout process is simple and secure, ensuring a seamless experience for customers.

Pricing and Value for Money

Bajaao.com provides competitive pricing for its products, making it accessible to customers on a tight budget. Its loyalty program rewards customers with points that can be used as cash discounts on future purchases. In addition, it offers seasonal promotions and discounts to ensure that customers get the best value for their money.

Alternatives

While Bajaao.com stands out with its vast selection of products, other online music stores such as Furtados, Musicians Mall, and Raj Musicals offer similar products with varying degrees of pricing and availability.

Customer Service

Bajaao.com offers reliable customer support through phone, email, and live chat channels, ensuring that customers have their queries resolved in a timely and efficient manner. Its 15-day return and exchange policy also ensures customer satisfaction.

Product Quality and Selection

Bajaao.com offers a wide range of quality products from well-known brands such as Fender, Gibson, Yamaha, and Roland. Its selection includes guitars, drums, keyboards, DJ equipment, and more, catering to the needs of both beginners and professionals.

Website Usability

Bajaao.com has a user-friendly website that allows customers to browse through its extensive catalog of products easily. The website is optimized for speed, ensuring a seamless shopping experience.

Returns and Exchanges

Bajaao.com offers a 15-day return and exchange policy for its products, provided they are returned in their original condition with all accessories and packaging. The website also provides a hassle-free process for returns and exchanges, ensuring customer satisfaction.

Promotions and Discounts

Bajaao.com offers seasonal promotions and discounts on its products, ensuring that customers get the best value for their money. Its loyalty program also rewards returning customers with points that can be used as cash discounts on future purchases.

Reputation

Bajaao.com has established itself as a reputable online music store in India, with a large customer base and a loyal following. Its positive reviews and ratings attest to its reliability and quality service.

Payment Options

Bajaao.com offers multiple payment options, including credit/debit cards, net banking, UPI, and cash on delivery, providing customers with convenience and flexibility when it comes to payment.

Loyalty Programs

Bajaao.com offers a loyalty program for returning customers, where they earn points on their purchases that can be used as cash discounts on future orders. This program ensures customer retention and incentivizes customers to return for more purchases.

Customer Reviews

Bajaao.com's customer reviews are overwhelmingly positive, highlighting the website's reliability, selection, and quality service. Its reviews and ratings on Google, Facebook, and other platforms attest to its trustworthy reputation.

Community Involvement

Bajaao.com is involved in the music community and hosts various events and workshops to promote music education and awareness. It also has a robust social media presence, allowing customers to engage with the brand and stay up-to-date on its latest offerings.

Shipping and Costs

Bajaao.com offers free shipping on orders above Rs. 499 and charges a nominal fee for orders below that amount. Shipping may take longer for remote locations, but the website provides accurate shipping estimates during the checkout process, ensuring that customers know when to expect their orders. In conclusion, Bajaao.com is a reputable online music store in India that provides quality products at competitive prices, backed up by reliable customer support and hassle-free returns and exchanges. Its extensive selection of products, loyalty program, and positive customer reviews make it a go-to destination for music lovers in India.

Bajaao Recent User Reviews

User Rating

5 stars

32

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Reviewer Name: Jagir Mehta

Review Submission Date: 2022-10-05

Review Title: Pathetic support in name of customer…
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Review Description: Pathetic support in name of customer service. BT speaker stopped working during warranty. It took 4 months for Bajaao but couldn't even repair it though i insisted for replacement. Finally asked for refund which took another month. Discouraging thing is they never answer!!

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Reviewer Name: NAVEEN KUMAR

Review Submission Date: 2022-01-10

Review Title: Extremely unprofessional company
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Review Description: Extremely unprofessional company. Customer service team speaks very nicely but operationally are either poorly managed or intentionally fraudulent. My order 375044 should be a case history of consumer trauma. Stay away and so not do any business with bajaao.com

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Reviewer Name: NAVEEN KUMAR

Review Submission Date: 2022-01-10

Review Title: Extremely unprofessional company
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Review Description: Extremely unprofessional company. Customer service team speaks very nicely but operationally are either poorly managed or intentionally fraudulent. My order 375044 should be a case history of consumer trauma. Stay away and so not do any business with bajaao.com

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Reviewer Name: anuraj .c.j

Review Submission Date: 2021-12-27

Review Title: My order number is 374784 you have not…
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Review Description: My order number is 374784 you have not delivered the product Roxtone RPAN300 1 x 6.3mm Stereo Plug to 2 x 6.3mm Stereo Jack Connector but you liars and thieves says that you have full filled the order. Scammers when will you improve.

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Reviewer Name: anuraj .c.j

Review Submission Date: 2021-12-27

Review Title: My order number is 374784 you have not…
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Review Description: My order number is 374784 you have not delivered the product Roxtone RPAN300 1 x 6.3mm Stereo Plug to 2 x 6.3mm Stereo Jack Connector but you liars and thieves says that you have full filled the order. Scammers when will you improve.

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Reviewer Name: Vikas

Review Submission Date: 2021-12-17

Review Title: Bajaao is a Fraud Company and these…
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Review Description: Bajaao is a Fraud Company and these guys are just Scamsters, Customer service is a JOKE to them. My money is stuck with them - ORDER 371170

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Reviewer Name: Vikas

Review Submission Date: 2021-12-17

Review Title: Bajaao is a Fraud Company and these…
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Review Description: Bajaao is a Fraud Company and these guys are just Scamsters, Customer service is a JOKE to them. My money is stuck with them - ORDER 371170

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Reviewer Name: Ghewar Chand

Review Submission Date: 2021-08-21

Review Title: A unprofessional way of Doing business
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Review Description: A unprofessional way of Doing business, not shipped in week, website still saying shipping same day, Horrible experience.

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Reviewer Name: Ghewar Chand

Review Submission Date: 2021-08-21

Review Title: A unprofessional way of Doing business
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Review Description: A unprofessional way of Doing business, not shipped in week, website still saying shipping same day, Horrible experience.

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Reviewer Name: Aakash Saini

Review Submission Date: 2021-05-31

Review Title: First time I bought vs 2nd time I'm buying.
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Review Description: First time I boughtFocusrite Scarlett from bajaaoand the purchasing experience was very good.BUT 2nd time I'm buying rode nt1 kit, I've paid 25th of may but today is the 31st of May and this time I don't even get a confirmation email.My money is at risk, pls help BAJAAO.I have talked to 3 customer cares-Dadhich, Vaibhav and Pranav, everyone giving me dates but not solving the problem.today on 14062021problem solved,money refunded,thanks bajaao