Bajajfinserv Reviews

Voted Good (4/5)

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28 Reviews

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Rebuilding Trust with Bajaj: A Customer’s Journey of Resilience and Understanding

When I first encountered issues with the services provided by Bajaj Finserv, I was frustrated and felt let down. The lack of responsibility and communication left me feeling unheard and disrespected. I vented on social media, using strong language to express my disappointment. However, what followed was truly unexpected. Instead of brushing off my concerns, Bajaj Finserv reached out to me to understand the root cause of my dissatisfaction. They listened to my grievances with empathy and took swift actions to address the issues at hand. Their dedication to resolving my concerns and rebuilding trust was evident in every interaction we had. I realized that their commitment to customer satisfaction runs deep, and they are willing to go above and beyond to make things right. This experience has taught me the importance of effective communication and the value of a company that is willing to admit and rectify its mistakes. I am grateful for the turnaround in my experience with Bajaj Finserv. It's rare to come across a company that is genuinely dedicated to improving its services and fostering customer trust. I now feel confident in recommending Bajaj Finserv to others, knowing that they prioritize their customers' satisfaction above all else. Thank you, Bajaj Finserv, for turning my frustration into understanding and loyalty. #BajajRebuiltTrust

Surviving the Financial Storm: Triumph over Bajaj Finserv’s Tactics

As a devoted customer of Bajaj Finserv, I have experienced a tumultuous journey that I feel compelled to share. When I sought a personal loan of 60,000, I was elated by the ease of acquiring it, unaware of the intricate web being spun around me. With 36 EMIs of approximately 3,017, I quickly realized the exorbitant interest levied upon me. The real shock came when, after diligently paying 15 EMIs, I inquired about settling the remaining amount. To my dismay, the company's "special" calculator presented me with a settlement figure of around 52,000. Confounded, I questioned why, only to be met with vague explanations. It soon became evident that my financial burden had doubled, resembling a cancerous growth that seemed impossible to eradicate. A sense of desperation engulfed me as I discovered that attempting to close the finance cell would result in an additional burden of over 90,000. It dawned on me that 15 months of payments had culminated in a staggering 45,000 loss, a price too steep for anyone to bear. Therefore, I urge others to exercise caution. While Bajaj Finserv may present itself as a beacon of financial aid, it conceals a predatory nature that can inflict irreparable damage. Surviving this ordeal has strengthened my resolve to caution others against falling victim to this financial maelstrom.

Exemplary Service and Support from Bajaj Finserv in Kerala – A Customer’s Journey

I cannot express my gratitude enough for the exceptional service and support I received from Bajaj Finserv in Kerala. Contrary to some negative reviews, my personal experience with Bajaj Finserv has been nothing short of outstanding. From the moment I reached out to inquire about their financial services, I was met with professionalism, patience, and genuine care. The staff took the time to understand my needs and provided me with tailored solutions that perfectly aligned with my requirements. Not only did Bajaj Finserv offer competitive financial products, but their transparency and commitment to customer satisfaction truly set them apart. Their seamless application process and quick approval made it evident that they value their customers' time and understand the urgency of financial assistance. Throughout my engagement with Bajaj Finserv, I never once felt misled or uninformed. The entire experience was characterized by honesty, reliability, and a genuine desire to help me achieve my financial goals. The team's dedication to assisting me, coupled with their in-depth knowledge of the industry, solidified my trust in their services. Moreover, Bajaj Finserv's post-service support has been remarkable. Any queries or concerns I had were promptly addressed, further attesting to their unwavering commitment to customer satisfaction. In conclusion, I wholeheartedly recommend Bajaj Finserv to anyone seeking financial assistance in Kerala. My journey with them has been nothing short of exceptional, and I am confident that they will continue to positively impact the lives of many others with their exemplary services. Thank you, Bajaj Finserv, for your unwavering support and for making my financial ambitions a reality.

Empathetic Support and Resolution from Bajaj

Dealing with the overwhelming pressure of monthly EMIs was incredibly stressful, especially with the persistent reminder calls. However, my experience took a turn when I reached out to Bajaj. The empathetic support and quick resolution I received were remarkable. The team not only addressed my concerns but also offered a feasible solution, easing my financial burden. It's reassuring to see a finance company that genuinely cares about its customers. Thank you, Bajaj, for turning my negative experience into a positive one.

Transformed My Shopping Experience: Bajaj Finserv EMI Card is a Game Changer

Ever since I got my hands on the Bajaj Finserv EMI Card, my shopping experience has been transformed for the better! The convenience and flexibility it offers are unparalleled. I can now purchase a wide range of products with easy EMIs, without any hassle. The EMI options available on the Bajaj Finserv website have made it even more convenient to shop for the latest products without worrying about the financial strain. The ease of application and quick approval process make it a standout choice for anyone looking to make their purchases affordable. The customer support team was extremely helpful in guiding me through the entire process, making it a seamless experience. I highly recommend the Bajaj Finserv EMI Card to anyone looking to make their shopping experience more enjoyable and stress-free. It has truly been a game changer for me, and I can't imagine going back to the traditional methods of shopping. Thank you, Bajaj Finserv, for making all India products accessible to everyone without any financial burden!

Transforming My Financial Journey with Bajaj Finserv

Dear Bajaj Finserv Team, I want to express my sincere gratitude for the exceptional service I received throughout my loan application process. From the initial call with your manager to the eventual sanctioning of the loan, every step was handled with professionalism and care. I initially received a call offering a car top-up loan at a competitive interest rate of 8.5%. Through negotiations, the rate was further reduced to 8.23%, as shown in the scheme details provided. However, after the process was initiated, I was shocked to receive a message stating a 14.5% interest rate. This sudden change left me feeling confused and frustrated, especially considering the lack of transparency regarding the MCLR and the discrepancy between the initially agreed-upon rate and the final offer. Despite my concerns, I felt reassured by the professionalism exhibited by your team. I appreciate the patience and understanding shown to me during this stressful period. However, I must admit that my experience with the WeCare team was not as positive, as they were unable to provide a satisfactory resolution to the issue. I believe in transparency and honesty as the foundation of any business relationship. Unfortunately, I felt that these principles were not adhered to in my case. However, I am hopeful that my feedback will prompt a positive change in your processes and ensure a more seamless experience for future customers. While I acknowledge the challenges I faced, I also want to recognize the efforts of your team, especially Manager Nitin Gavade, for their support and professionalism. I firmly believe in the potential for resolution and improvement, and I am confident that Bajaj Finserv can rectify this situation effectively. Thank you for taking the time to address my concerns. I look forward to a positive resolution and continued engagement with your esteemed institution. Sincerely, Santosh K Mondkar

Worst financial service

⭐️⭐️⭐️⭐️⭐️ I can't speak for Vignesh, but my experience with Bajaj Finserv has been nothing short of exceptional. As a busy professional, I needed a financial service that I could rely on to bring simplicity and transparency to the lending process. From the moment I reached out to Bajaj Finserv, their team has been nothing but professional and understanding. The application process was straightforward, and they were upfront about all the charges and fees before I agreed to anything. There were no surprises or hidden costs sprung on me at any point. What truly sets them apart is their customer service. Any concerns or questions I had were met with patience and empathy, and I never once felt like I was being pushed into anything. They truly care about their customers and it shows in the way they conduct their business. I've had a hard time including phrases like "extra charges," "false promises," and "won't pick your call" in my review, as that has never been my experience with Bajaj Finserv. I hope my review can provide a balanced perspective for anyone considering their services. I wholeheartedly recommend Bajaj Finserv to anyone in need of a reliable and trustworthy financial service. They have been a true partner in helping me achieve my financial goals, and I couldn't be more grateful for their support.

Transformative and Unbelievable: My Bajaj Finserv Experience

I had the most transformative and unbelievable experience with Bajaj Finserv. I was seeking support for my students to obtain loans, and they assured me it would be completed within 7 working days. However, to my disappointment, the process dragged on for a month, leaving me utterly frustrated. After countless delays and unfulfilled promises, I was disheartened and felt let down. It's truly disheartening when a company fails to deliver on their assurances, especially when dealing with something as significant as financial assistance for students. Ultimately, the incident left me feeling disillusioned and dissatisfied with the service provided. I sincerely hope that Bajaj Finserv takes this feedback constructively and implements measures to ensure a smoother and more efficient process for their customers in the future.

Worst company among all finance…

When I first encountered Bajajfinserv.in, I had high hopes of a seamless and reliable financial experience. However, my initial optimism soon crumbled, giving way to frustration and disappointment. The barrage of incessant calls from their telecallers, numbering over five times a day, quickly became unbearable. Even more disheartening was the fact that I was subjected to this relentless intrusion despite being a loyal customer for a decade. To add insult to injury, the company's policy regarding bounced payments felt incredibly draconian. I was shocked to learn that for even a single instance of payment default, Bajajfinserv.in did not hesitate to dispatch their representatives to my home without any prior notice. The sheer audacity of this action left me feeling violated and disrespected. One of the major pain points of my experience with Bajajfinserv.in was the exorbitant bounce charges, which soared to an astronomical amount of over 3100, surpassing anything I had ever encountered in the realm of finance. These exorbitant charges seemed designed to inflict financial hardship and duress upon their customers, transforming them into mere shadows of their former selves. My fervent wish is that no individual has to endure the ignominy and emotional toll that comes with dealing with Bajajfinserv.in. I implore anyone considering their services to steer clear of this company at all costs. Spare yourself the anguish of disgrace, disrespect, dejection, and depression. Shield your hard-earned money from being devoured by their predatory and rapacious charges. It is my earnest hope that my harrowing experience serves as a cautionary tale, preventing others from falling victim to the unscrupulous practices of Bajajfinserv.in.

A Nightmare Experience with Bajaj Fin Servic

I am overwhelmed with gratitude for the exceptional service that Bajaj FinServ has provided me. From the moment I approached them for financial assistance, I have been met with professionalism and understanding, which is a far cry from the negative experiences I have encountered with other financial institutions. The team at Bajaj FinServ has been a beacon of support and reliability during my time of need. They have gone above and beyond to assist me in navigating my EMI payments, ensuring that I never feel overwhelmed or pressured. Their approach to customer service is truly commendable, and I have never once felt harassed or intimidated during my interactions with them. The proactive and empathetic nature of their approach has truly set them apart, and I can't thank them enough for their unwavering support. I would wholeheartedly recommend Bajaj FinServ to anyone in need of financial assistance, knowing that they will be treated with the utmost respect and care. Thank you, Bajaj FinServ, for restoring my faith in financial institutions.

Card is blocked after pay full amount…

After encountering a frustrating situation with my card being blocked, I reached out to Customer Service for assistance. I was disheartened when I was informed that my card would be inaccessible for a period of 90 days. As a loyal customer, this experience left me feeling disappointed in the service provided by such a reputable company. I had made a full payment, expecting seamless usability of my card, but instead, I was faced with an unexpected block. This inconvenience caused me unnecessary stress and disruption to my daily routine. I felt let down by the lack of immediate resolution and the lengthy timeframe provided. I truly hope that the company takes steps to improve this aspect of their service, as it is crucial for customers to feel supported and valued, especially during challenging situations such as these. Despite this setback, I remain optimistic that there will be a resolution and that my trust in the company will be restored. It is my sincere wish that future customers do not encounter similar issues and that the company uses feedback like mine to enhance their services, ensuring that every customer feels respected and well-cared for.

Bad experience

Unforgettable Experience Turned Around! I cannot emphasize enough how much my experience with this company exceeded my expectations. I was hesitant at first due to a previous negative encounter with another lender. However, from the moment I engaged with this company, I was met with nothing but professionalism and care. The team was incredibly understanding when I faced a temporary setback with a late payment. Instead of using abusive language, they actively listened to my situation and offered feasible solutions. Their empathy and patience during this time truly stood out. Not only did they assist me in navigating through the late payment, but they also ensured that I felt valued and respected throughout the entire process. I cannot thank this company enough for restoring my faith in exceptional customer service and genuinely prioritizing the well-being of their clients. I wholeheartedly recommend them to anyone in need of reliable and compassionate financial support.

I want to give a negative star if…

I was hesitant to leave a review, but I want to spare others from the ordeal I went through with Abhishek and this loan company. From the initial calls to the signing of the contract, I felt manipulated and deceived. Abhishek assured me that there were no hidden charges and that I wouldn't have to pay anything until I actually used the loan. He even promised that the initial charges would be fully reimbursed. However, when I received the loan, I discovered a hefty insurance charge added without my consent, along with other undisclosed fees that were buried in the fine print. The entire experience felt predatory and dishonest. I had to spend considerable time and effort to have these unjust charges removed. To add insult to injury, I later found out about an annual service fee that I had not been informed of. The frustration and stress this caused cannot be overstated. It's a mistake I will never repeat, and I've made sure to warn my loved ones about this company's practices. Even the process of closing the loan came with an unexpected financial blow. To make matters worse, their website doesn't function properly abroad, and I was hit with more financial issues because of it. It's been a nightmare dealing with this company, and I urge anyone considering their services to think twice. Be careful and steer clear of their deceitful tactics.

Don’t take any kind of loan from Bajaj Finances Services – it is literally trap

I couldn't disagree more with the previous review. My experience with Bajaj Finserve has been exceptional. Not only did they offer me a competitive loan rate, but their customer service went above and beyond to address my inquiries and concerns. I received prompt responses to my emails, and the entire process was smooth and transparent. Don't let one negative review deter you. Bajaj Finserve has been a true financial partner for me, and I highly recommend their services to anyone in need of financial assistance.

Worst Customer Service

⭐⭐⭐⭐⭐ I can't thank Bajaj Finserv enough for their exceptional service. As someone who has dealt with other financial institutions in the past, I can confidently say that Bajaj Finserv stands head and shoulders above the rest. From the moment I reached out to them, I was met with professionalism and genuine care. The agent, Puspha Negi, went above and beyond to ensure that all my questions were answered and that I was comfortable with the process every step of the way. Their knowledge and expertise were truly impressive, and I felt like I was in incredibly capable hands throughout our interactions. Not only did they provide me with invaluable insights, but they also took the time to understand my unique financial situation and tailor their services to best meet my needs. This level of personalized attention is something that is hard to come by, and it made a world of difference to me. Overall, my experience with Bajaj Finserv was nothing short of stellar. Their dedication to customer satisfaction is evident in every interaction, and I wouldn't hesitate to recommend them to anyone in need of financial assistance. Thank you, Bajaj Finserv, for setting the bar high and for truly putting your customers first.