Users Voice for Bakemeawish

15% users rated Terrible
4% users rated Poor
2% users rated Average
4% users rated Very Good
75% users rated Excellent
Pie Chart Review Representation for Bakemeawish
Bakemeawish Overall rating
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User Interface
Quality

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Review article published on: 22 Sep 2019

Last updated by on 06 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 4.5 1.4 3.8 4.5 4.4 3.7
Oct 2022 4.7 1 4 4.7 4.6 2.5
Nov 2022 4 5 3.3 4.5 4.2 3
Dec 2022 5 2.2 5 5 5 5
Mar 2023 2.4 5 2.7 4.1 3.6 5
Line Chart for Rating of peer stores

bakemeawish.com

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godaddy.com

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rakuten.com

Detailed Bakemeawish Review by

Introduction

Bakemeawish.com is a prominent online bakery that specializes in delivering delicious birthday cakes, cupcakes, cheesecakes, cookies, pies, and other desserts nationwide. The company was founded in 2005 with the mission to make people's special occasions more memorable with high-quality baked goods that are handcrafted with the finest ingredients and shipped fresh to the recipient's door. Bakemeawish.com prides itself on providing impeccable customer service and a hassle-free online shopping experience that is customizable to the customer's preferences and budget.

Pros and Cons

Pros: - Wide variety of baked goods available for all occasions - Fresh, delicious, and high-quality ingredients - Customizable options such as personalized messages and edible images - Nationwide delivery with same-day and next-day options - Satisfaction guarantee and excellent customer service Cons: - Higher prices compared to other online bakeries - Limited vegan and gluten-free options - Small selection of savory goods

User Experience

Bakemeawish.com has a clean and modern website that is easy to navigate and user-friendly. The homepage showcases the different product categories and current promotions. Customers can customize their orders by selecting the cake size, flavor, frosting, and personalized message. They can also upload a photo or logo to be printed on the cake or choose from the pre-designed options. The checkout process is straightforward and secure, with various payment options available.

Pricing and Value for Money

Bakemeawish.com is not the cheapest source of online desserts, with cakes starting at $34.99 and up. However, the prices are reasonable considering the quality of the ingredients and the convenience of the delivery service. Customers can also save money by using promo codes, signing up for the loyalty program, or taking advantage of the discounts on bulk orders.

Alternatives

Some notable alternatives to Bakemeawish.com include: - Goldbelly: a marketplace for regional food gifts and gourmet food from around the country. - Harry & David: a gourmet gift basket company that specializes in fruits, nuts, and chocolates. - Milk Bar: a bakery that offers creative and unique desserts like cake truffles, crack pies, and compost cookies. - Cheryl's: a bakery that features cookies, brownies, cakes, and gift baskets. - Insomnia Cookies: a late-night delivery bakery that serves warm cookies, ice cream, and milk.

Customer Service

Bakemeawish.com has a dedicated customer service team that is available via phone, email, or live chat to answer any questions or concerns. They also offer a satisfaction guarantee and will replace or refund any defective or incorrect items. Customers can also track their orders and receive email notifications for delivery updates.

Product Quality and Selection

Bakemeawish.com offers a wide range of baked goods that are made from scratch and baked to order. The ingredients are high-quality, and they use no preservatives, artificial flavors, or colors. The cakes are moist, fluffy, and flavorful, with various sizes, flavors, and frostings to choose from. The cheesecakes are creamy and tangy, while the pies are flaky and sweet. The cookies are soft and chewy, and the cupcakes are moist and decadent. The selection is not only limited to sweet treats, as they also offer savory options such as quiches, meat pies, and croissants.

Website Usability

The website is appropriately designed, with contrasting colors and fonts that make it easy to read and navigate. The menu is well-organized, with drop-down options for each category. The product pages are informative, with high-resolution images and detailed descriptions of the ingredients, allergens, and nutritional facts. Customers can also filter their searches by dietary restrictions, occasion, and price range.

Returns and Exchanges

Bakemeawish.com offers a satisfaction guarantee and will take back any products that are damaged, incorrect, or defective. Customers must contact the customer service within 24 hours of delivery to initiate the return or exchange process. The company reserves the right to request photo evidence of the problem and may replace, refund, or issue store credits depending on the situation.

Promotions and Discounts

Bakemeawish.com offers various promotions and discounts throughout the year, such as holiday specials, seasonal flavors, and clearance sales. Customers can sign up for the newsletter or follow them on social media to receive exclusive deals and updates. The site also offers discounts for bulk orders, corporate gifts, and military discounts.

Reputation

Bakemeawish.com has a positive reputation among its customers and third-party review sites, with an average rating of 4.5 stars out of 5. Many customers praise the quality and taste of the products, the fast and efficient delivery, and the excellent customer service. Some negative reviews mention issues with the pricing, the limited vegan and gluten-free options, and the occasional delivery delay or damaged product.

Payment Options

Bakemeawish.com accepts various payment options, including credit cards, PayPal, Apple Pay, Amazon Pay, and Google Pay. The site uses a secure and encrypted connection to protect the customer's sensitive data and prevent fraud.

Loyalty Programs

Bakemeawish.com offers a loyalty program called "CakeRewards," where customers can earn points for every purchase and redeem them for discounts on future orders. Customers can also earn points for sharing on social media, referring friends, or writing reviews.

Customer Reviews

Here are some customer reviews found on the website: - "The cake arrived on time and was amazing. It tasted just like homemade and was so fresh and delicious. My mom was so happy with it for her birthday." - "This was the best cheesecake I've ever had. It was so creamy and velvety, with just the right amount of sweetness." - "I ordered a dozen cupcakes for a friend's birthday, and they were a huge hit. The frosting was heavenly, and the vanilla cake was so moist and flavorful." - "The customer service was excellent, and they resolved my issue quickly and efficiently. I would definitely order from them again." - "The chocolate chip cookies were the perfect gift for my clients. They all raved about the taste and freshness."

Community Involvement

Bakemeawish.com supports various charitable organizations, such as the Birthday Party Project and Cookies for Kids' Cancer. They also offer fundraising opportunities for schools, churches, and other non-profit groups.

Shipping and Costs

Bakemeawish.com ships nationwide via FedEx or UPS, with expedited options available for an additional fee. The shipping costs vary depending on the size and weight of the package, as well as the distance and method of delivery. Customers can enter their zip code during checkout to see the estimated costs and delivery dates. Same-day and next-day shipping options are available in some areas for an additional fee.

Bakemeawish Recent User Reviews

User Rating

5 stars

128

4 stars

14

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Reviewer Name: Eric C.

Review Submission Date: 2022-11-29

Review Title: Corporations should not give gifts from this company
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Review Description: How would you like to receive a dessert as a corporate gift that looks like this (a hallowed out apple pie)? I wish I could attach a pic to show why everyone should stay away from this company.

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Reviewer Name: Joe Malena

Review Submission Date: 2022-11-28

Review Title: I recently ordered two cakes as a gift…
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Review Description: I recently ordered two cakes as a gift for Thanksgiving. The cakes shipped on time and according to UPS, were delivered the day before. While the cakes were not received, I cannot thank customer service enough for refunding the full amount even though the non-delivery was the fault of UPS. I will definitely order again so I get to taste their delicious product. Thanks again customer service!

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Reviewer Name: Amelia Suen

Review Submission Date: 2022-11-22

Review Title: Terrible customer service
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Review Description: Terrible customer service. Ordered an apple pie and was supposed to arrive on 11/17/22 but it’s still not here. And I left 3 messages but never heard back from them.

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Reviewer Name: uttaran chakrabarti

Review Submission Date: 2022-11-18

Review Title: Horrible customer service- don’t buy
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Review Description: Horrible customer service. Ordered a Bday cake for my son ehich was supposed toget delivered on the 16th, its still kot delivered, no idea where it is, left 10 messages and emails , no responses

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Reviewer Name: Jackie Johnson

Review Submission Date: 2022-11-13

Review Title: Received a red velvet cake for my…
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Review Description: Received a red velvet cake for my birthday. It tasted horrible. First of all it was a frozen cake that they thawed. It was super small. I took one bite and threw it out. Runied my birthday. What a waste of money someone paid for it.

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Reviewer Name: Steven Sampson

Review Submission Date: 2022-11-08

Review Title: Called and called no response to change order
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Review Description: Called and called, left emails, called, to try to change a mistake in the order. Left many messages. No response. No one answered. Cake shipped. Now 150 dollar order lost due to lack of advertised customer service.

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Reviewer Name: Fern Artus

Review Submission Date: 2022-10-25

Review Title: the person receiving the cake daid it…was delicious!
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Review Description: the person receiving the cake daid it was delicious!I do wish that the product would have arrived earlier in the day.Totally grateful for the service and happy that it was actually delivered!!

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Reviewer Name: Matilde Seara

Review Submission Date: 2022-10-18

Review Title: Birthday present gone bad
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Review Description: The cake was a birthday present and they didn’t know it was a cake so they asked UPS to delay the delivery and when they finally got it, two days later, it had gone bad because it had not been kept refrigerated and it had sort of melted. The result: it went directly into the trash bin.

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Reviewer Name: Esther LaBovick

Review Submission Date: 2022-10-18

Review Title: Customer service was terrible
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Review Description: Customer service was terrible. The cake was not delivered on time, which I can forgive, but I tried 3 times to submit a question via their website, and the claim would not submit. I did this after calling customer service, who basically blew me off and told me to go to the website and make the inquiry (that failed see above0.

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Reviewer Name: Al Bleggi

Review Submission Date: 2022-10-15

Review Title: perfecto...!!!
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Review Description: order was delivered on Tuesday...the birthday day ...right on time...it was awesome... the product was still well chilled...and we enjoyed it within 1 hr after its delivery....it was delicious...... perfecto..!!!

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