Bakemeawish User Reviews

Introduction

Bakemeawish.com is a prominent online bakery that specializes in delivering delicious birthday cakes, cupcakes, cheesecakes, cookies, pies, and other desserts nationwide. The company was founded in 2005 with the mission to make people's special occasions more memorable with high-quality baked goods that are handcrafted with the finest ingredients and shipped fresh to the recipient's door. Bakemeawish.com prides itself on providing impeccable customer service and a hassle-free online shopping experience that is customizable to the customer's preferences and budget.

Pros and Cons

Pros: - Wide variety of baked goods available for all occasions - Fresh, delicious, and high-quality ingredients - Customizable options such as personalized messages and edible images - Nationwide delivery with same-day and next-day options - Satisfaction guarantee and excellent customer service Cons: - Higher prices compared to other online bakeries - Limited vegan and gluten-free options - Small selection of savory goods

User Experience

Bakemeawish.com has a clean and modern website that is easy to navigate and user-friendly. The homepage showcases the different product categories and current promotions. Customers can customize their orders by selecting the cake size, flavor, frosting, and personalized message. They can also upload a photo or logo to be printed on the cake or choose from the pre-designed options. The checkout process is straightforward and secure, with various payment options available.

Pricing and Value for Money

Bakemeawish.com is not the cheapest source of online desserts, with cakes starting at $34.99 and up. However, the prices are reasonable considering the quality of the ingredients and the convenience of the delivery service. Customers can also save money by using promo codes, signing up for the loyalty program, or taking advantage of the discounts on bulk orders.

Alternatives

Some notable alternatives to Bakemeawish.com include: - Goldbelly: a marketplace for regional food gifts and gourmet food from around the country. - Harry & David: a gourmet gift basket company that specializes in fruits, nuts, and chocolates. - Milk Bar: a bakery that offers creative and unique desserts like cake truffles, crack pies, and compost cookies. - Cheryl's: a bakery that features cookies, brownies, cakes, and gift baskets. - Insomnia Cookies: a late-night delivery bakery that serves warm cookies, ice cream, and milk.

Customer Service

Bakemeawish.com has a dedicated customer service team that is available via phone, email, or live chat to answer any questions or concerns. They also offer a satisfaction guarantee and will replace or refund any defective or incorrect items. Customers can also track their orders and receive email notifications for delivery updates.

Product Quality and Selection

Bakemeawish.com offers a wide range of baked goods that are made from scratch and baked to order. The ingredients are high-quality, and they use no preservatives, artificial flavors, or colors. The cakes are moist, fluffy, and flavorful, with various sizes, flavors, and frostings to choose from. The cheesecakes are creamy and tangy, while the pies are flaky and sweet. The cookies are soft and chewy, and the cupcakes are moist and decadent. The selection is not only limited to sweet treats, as they also offer savory options such as quiches, meat pies, and croissants.

Website Usability

The website is appropriately designed, with contrasting colors and fonts that make it easy to read and navigate. The menu is well-organized, with drop-down options for each category. The product pages are informative, with high-resolution images and detailed descriptions of the ingredients, allergens, and nutritional facts. Customers can also filter their searches by dietary restrictions, occasion, and price range.

Returns and Exchanges

Bakemeawish.com offers a satisfaction guarantee and will take back any products that are damaged, incorrect, or defective. Customers must contact the customer service within 24 hours of delivery to initiate the return or exchange process. The company reserves the right to request photo evidence of the problem and may replace, refund, or issue store credits depending on the situation.

Promotions and Discounts

Bakemeawish.com offers various promotions and discounts throughout the year, such as holiday specials, seasonal flavors, and clearance sales. Customers can sign up for the newsletter or follow them on social media to receive exclusive deals and updates. The site also offers discounts for bulk orders, corporate gifts, and military discounts.

Reputation

Bakemeawish.com has a positive reputation among its customers and third-party review sites, with an average rating of 4.5 stars out of 5. Many customers praise the quality and taste of the products, the fast and efficient delivery, and the excellent customer service. Some negative reviews mention issues with the pricing, the limited vegan and gluten-free options, and the occasional delivery delay or damaged product.

Payment Options

Bakemeawish.com accepts various payment options, including credit cards, PayPal, Apple Pay, Amazon Pay, and Google Pay. The site uses a secure and encrypted connection to protect the customer's sensitive data and prevent fraud.

Loyalty Programs

Bakemeawish.com offers a loyalty program called "CakeRewards," where customers can earn points for every purchase and redeem them for discounts on future orders. Customers can also earn points for sharing on social media, referring friends, or writing reviews.

Customer Reviews

Here are some customer reviews found on the website: - "The cake arrived on time and was amazing. It tasted just like homemade and was so fresh and delicious. My mom was so happy with it for her birthday." - "This was the best cheesecake I've ever had. It was so creamy and velvety, with just the right amount of sweetness." - "I ordered a dozen cupcakes for a friend's birthday, and they were a huge hit. The frosting was heavenly, and the vanilla cake was so moist and flavorful." - "The customer service was excellent, and they resolved my issue quickly and efficiently. I would definitely order from them again." - "The chocolate chip cookies were the perfect gift for my clients. They all raved about the taste and freshness."

Community Involvement

Bakemeawish.com supports various charitable organizations, such as the Birthday Party Project and Cookies for Kids' Cancer. They also offer fundraising opportunities for schools, churches, and other non-profit groups.

Shipping and Costs

Bakemeawish.com ships nationwide via FedEx or UPS, with expedited options available for an additional fee. The shipping costs vary depending on the size and weight of the package, as well as the distance and method of delivery. Customers can enter their zip code during checkout to see the estimated costs and delivery dates. Same-day and next-day shipping options are available in some areas for an additional fee.