Bakerross Reviews

Voted Good (5/5)

45672 Votes

308 Reviews

Vote Now

In the Art Supply Store category

Pie-Chart Analysis

6% users rated Terrible
3% users rated Poor
9% users rated Average
8% users rated Very Good
74% users rated Excellent
Write a review
M Mark Layton-Smith
38 days ago

Exceptional Products Tarnished by Delayed Delivery: A Disappointing Experience

My recent experience with bakerross.co.uk left me with mixed feelings. The products I ordered were of top-notch quality and came at a reasonable price, which initially had me thrilled. However, the delivery service, handled by Evri (Hermes), turned my excitement into frustration. Despite the excellent products, the delivery took an unexpectedly long two weeks to arrive at my doorstep. The delay was not only inconvenient but also tarnished my overall shopping experience. Such a delay in delivery service is unacceptable and reflected poorly on an otherwise reputable company like Baker Ross. While I appreciated the products, the subpar delivery service left a lasting negative impression. Sadly, this experience has made me hesitant to place future orders with them. I hope Baker Ross takes steps to address their delivery services to ensure that all customers receive their orders promptly and efficiently.
C Carolyn
38 days ago

A Treasure Chest of Creativity with a Dash of Challenge – A Honest Review

Embarking on a creative journey with the wooden treasure chest kits from bakerross.co.uk was an adventure filled with ups and downs. As we prepared for our Pirate Beaver Sleepover with children aged 5.9 to 8.0 years, the promise of a completed chest that looked divine lured us in. Upon opening the kits, our excitement dimmed slightly as one set had a broken piece, rendering it impossible to assemble the chest. Despite this setback, the children dove into painting and decorating the parts they could. However, the real challenge arose during the construction phase. The intricate 'slot' intersections proved to be quite the brain-teaser, requiring a level of force that even the adults found daunting. The tiny holes for the cords added to the complexity, making threading a frustrating task for all involved. While the Beavers enjoyed unleashing their artistic flair on the chests, the construction process left them feeling more exasperated than thrilled. The balance between creativity and complexity seemed slightly skewed, leading to quicker frustrations than anticipated. In hindsight, opting for pre-made chests might have been a smoother choice for our group. The self-construct design, though promising in creativity, posed more challenges than expected for our young participants. Nevertheless, the experience was a lesson in perseverance and problem-solving for all of us. The completed chests, though hard-won, stood as a testament to our determination and teamwork. If you're ready for a mix of creativity and challenge, these kits might just be the perfect fit for you.
N Nicky Boggis
38 days ago

Exceptional Quality Wrapped in Care: My Experience with bakerross.co.uk

Let me start by saying that the products from bakerross.co.uk are truly exceptional in terms of quality and creativity. I have been a loyal customer for quite some time now, and I must say, the range of products they offer is impressive and always manages to spark my creativity. However, there is one aspect that I feel needs attention. While the products themselves are top-notch, I have noticed that sometimes the packaging leaves something to be desired. It seems that the items are packed with haste, causing the outer boxes to sometimes arrive in less than perfect condition. Despite this minor flaw, I have always been impressed by how promptly my orders are delivered. The customer service team has been incredibly helpful whenever I've had any concerns, and they have never failed to address any issues I've encountered. In conclusion, bakerross.co.uk is a fantastic platform for all your crafting needs. With a wide selection of high-quality products and excellent customer service, I highly recommend them to anyone looking to unleash their creativity.
K Kate Underhill
38 days ago

Transforming Creativity: A Lifeline for Care Home Crafting

Embarking on a mission to kindle joy through art, I stumbled upon Baker Ross, and oh, what a find it was! The expeditious delivery of my order was a delightful surprise, as time was of the essence for my arts and crafts club at the care home. The basket weaving kits, oh, those kits – they were nothing short of a stroke of genius! Witnessing the residents effortlessly engage with the kits was heartwarming. Their eyes lit up with each weave, each creation weaving a tapestry of happiness and fulfillment. Baker Ross, you have truly been a beacon of light, making creativity accessible and bringing smiles to the faces that need it most. Thank you for being a partner in spreading joy and igniting the spark of imagination.
K kate40
38 days ago

Exquisite Delight Delivered: A Perfectly Pristine Package

My experience with bakerross.co.uk was truly exceptional. The arrival of my order was a seamless and timely process, with the package arriving exactly when anticipated. Upon opening it, I was thrilled to find each item in perfect condition, without a single crack or breakage in sight. The attention to detail and care taken in packaging these items was truly commendable. This level of quality and dedication to customer satisfaction has truly won me over. I am beyond pleased with my experience and will certainly be returning for more.
J Joel Carle
38 days ago

Unrivaled Service and Quality – A Joyful Experience with Baker Ross!

My experience with bakerross.co.uk was nothing short of exceptional. The delivery speed was truly brilliant, exceeding all expectations. Every item we ordered arrived in pristine condition, showcasing the company's commitment to quality. During our half term, we delved into the products and were delighted by the assortment and creativity they brought to our activities. Baker Ross not only delivered on their promise but exceeded it, making our experience with them truly joyful and memorable!
M Mrs Cathrin Jones
39 days ago

Incredible Website Layout for Seamless Shopping Experience

From the moment I landed on Baker Ross' website, I was impressed by how well it was organized. Navigating through their products felt like a breeze, making it effortless to find exactly what I needed. The layout is so intuitive that I never had to spend extra time searching. Plus, the speedy delivery of my order was the cherry on top of an already fantastic shopping experience. Thank you, Baker Ross, for setting the bar high with your exceptional service and user-friendly platform!
M MRS CLARE LOCK
39 days ago

Fluttering Joy: A Grandparent’s Delightful Experience with Baker Ross

From the moment I stumbled upon bakerross.co.uk, I knew I had found a hidden gem. My initial interaction with the website was seamless - the ordering process was a breeze, and before I knew it, my package had arrived promptly at my doorstep. As I sat down with my granddaughter to embark on our crafting adventure, I could feel the anticipation and excitement bubbling between us. The project we had chosen, those adorable pompom cats, was not just a mere activity; it was a precious memory in the making. Watching my granddaughter dive into the crafting supplies with unbridled enthusiasm was a sight to behold. Her eyes sparkled with joy as she meticulously created each pompom cat, pouring her heart and soul into every detail. The end result? Pure magic. The finished pompom cats were nothing short of adorable, and the pride shining in my granddaughter's eyes was truly priceless. Seeing her delight and sense of accomplishment made my heart swell with happiness. Baker Ross not only provided us with a fun crafting project but also created a bonding experience that will be cherished for years to come. The quality of the materials, the ease of the process, and the joy it brought to my granddaughter's face - everything was beyond my expectations. Thank you, Baker Ross, for facilitating such a beautiful moment between me and my granddaughter. You have won us over with your impeccable service and delightful products. We'll definitely be back for more crafting adventures in the future!
M MRS Sharon Moulds
39 days ago

From Waiting to Wow: A Customer’s Journey with Baker Ross

In the whirlwind of online shopping, Baker Ross stood out like a beacon of reliability and efficiency. I couldn't believe it when my order arrived in just two days! The seamless process had me informed every step of the way, easing any worries I may have had. Thank you, Baker Ross, for turning a mundane purchase into a delightful experience!
L Leonard Mead
41 days ago

Enthralling Product and Expedited Service: A Testament to Excellence

Unveiling my heartfelt admiration for Baker Ross, I remain awe-inspired by the riveting Noah's Ark scene and stickers I procured. As an esteemed patron dedicated to fostering creativity at Creative Church, the exceptional quality and intrinsic value of this purchase far exceeded my expectations. Witnessing the sheer delight on the faces of 3 and 4-year-olds as they embark on an engaging and educational journey through this captivating activity reinforces the sheer brilliance of Baker Ross. Beyond the product itself, the prompt delivery service showcased by Baker Ross deserves resounding applause. In a world inundated with delays and discrepancies, the seamless and expedited service rendered by this esteemed company is a beacon of reliability and customer-centric ethos. By ensuring that the tools for inspiration reach me in a timely manner, Baker Ross has not only won my loyalty but also my unwavering trust. In conclusion, my experience with Baker Ross transcends the realm of mere transactions; it embodies a harmonious blend of premium quality, promptness, and customer satisfaction. To all seeking a seamless and fulfilling procurement journey, look no further than Baker Ross – where excellence is not just a promise but a way of life.
C customer
41 days ago

Unmatched Convenience and Delightful Surprises at Baker Ross

My experience with bakerross.co.uk was nothing short of exceptional. Navigating their online website was a breeze, making my shopping experience a delightful one. Not only did my order arrive swiftly, but it also surpassed my expectations in terms of quality and value. The party supplies I purchased for my children's event were a hit! The kids had a blast, thanks to the fantastic products from Baker Ross. I couldn't be happier with the outcome of the party, all thanks to the amazing supplies I got from them. I am already planning my next order with Baker Ross for upcoming activities for my children. Their products are not only worth it but also bring immense joy and creativity to the little ones. Baker Ross has definitely won me over as a loyal customer, and I highly recommend their services to anyone looking for top-notch party supplies and crafts.
S Sparky666
41 days ago

Turning Simple Orders into Seamless Experiences

I recently placed a straightforward order on bakerross.co.uk, and I must say, the entire process was incredibly smooth from start to finish. Navigating through the website, adding items to my cart, and proceeding to checkout were all hassle-free. The real test came during the delivery phase. While I encountered a minor hiccup with the chosen delivery company, Evri, which was unfortunately beyond my control, I was pleasantly surprised to find my items arrived promptly and in pristine condition. Each item was neatly packaged, undamaged, and exactly as I had anticipated. It's comforting to know that even the simplest of orders are handled with such care and precision by Baker Ross. Blooming with satisfaction from this experience, I look forward to placing more orders with them in the future.
R Rachel Hollowell
42 days ago

Unforgettable Princess-Themed Tea Party Crafting Extravaganza!

Embarking on the journey of creating a magical princess-themed tea party was made effortlessly delightful thanks to the artisanal treasures from bakerross.co.uk! Their crafting activities brought a touch of elegance and whimsy to every aspect of our event. The ceramics, carefully packaged, arrived unscathed, ensuring the quality surpassed our expectations. Prompt delivery showcased their commitment to customer satisfaction, hitting the mark right on time! Not only were the products top-notch, but they also offered fantastic value for the investment, truly making every penny count. Our princess-themed tea party will forever be etched in our memories, all thanks to the impeccable resources and service provided by Baker Ross.
M MRS DIANE GILES
42 days ago

Unforgettable Moments with Baker Ross: A Heartfelt Journey

Stepping into the world of Baker Ross has been nothing short of a delightful adventure. From the moment I navigated through their easy-to-use website, I knew I was in for something special. The seamless ordering process and timely delivery only added to my satisfaction. As my children unwrapped the activities I had purchased, their eyes sparkled with joy. While they have only scratched the surface of the fun projects, I can already see the promise of endless entertainment during the upcoming Easter holiday. The quality of the items is top-notch, ensuring that each creation will be a cherished keepsake for years to come. I find myself eagerly awaiting my next purchase from Baker Ross, knowing that more memorable moments are just a click away. My journey with Baker Ross has just begun, and I cannot wait to see where it takes us next. Thank you for creating such magical experiences for my family.
E emma
43 days ago

A Mix of Joy and Disappointment: Honest Review of Baker Ross

As a loyal customer of bakerross.co.uk, I must commend the exceptional quality of most items in my recent order. The stickers were vibrant, the cards were perfect for crafting, and the overall crafting materials were top-notch. However, my experience with the 'tap tap' game was a letdown. Nearly 50% of the plastic shapes had holes too small for the pins, rendering them unusable. Despite trying with all my might, the pins simply wouldn't go through. This was disappointing, considering the high standards I've come to expect from Baker Ross. Nonetheless, I appreciate the swift service and the outstanding quality of the other products. Baker Ross has consistently delivered top-notch supplies for my crafting projects, and for that, I am grateful. Thank you for the excellent service, despite the minor hiccup.

Introduction

Baker Ross is a UK-based arts and crafts supplier that has been in business for over 45 years. Their website, bakerross.co.uk, offers an extensive range of products for all your crafting needs, from basic supplies like paper and glue to more specialized items like beads and embroidery kits. In this editorial review, we'll take a closer look at the pros and cons of shopping at Baker Ross, the user experience, pricing and value for money, alternatives to Baker Ross, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Wide range of products on offer, from basic craft supplies to more specialized items
  • Frequent deals and promotions, including regular sales and discounts
  • Site is easy to navigate and use, with helpful search and filtering options
  • Reasonable shipping rates, with free shipping on orders over ?30
Cons:
  • Some customers have reported issues with product quality and/or shipping times
  • Customer service can be slow to respond to queries or issues
  • Website can suffer from occasional glitches or slow loading times

User Experience

Overall, the user experience on bakerross.co.uk is quite positive. The site is easy to navigate, with clear categories and filtering options that make it simple to find what you're looking for. Searching for specific products is also straightforward, and the site offers helpful suggestions and related products to help you find what you need. The checkout process is also relatively quick and painless, with clear instructions and options for payment and shipping.

Pricing and Value for Money

Baker Ross offers competitive pricing on most of their products, and they frequently run sales and discounts that can make their products even more affordable. Additionally, they offer free shipping on orders over ?30, which can help save you even more money. Generally speaking, customers report that they feel they get good value for their money when shopping at Baker Ross.

Alternatives

If you're looking for alternatives to Baker Ross, there are several other arts and crafts suppliers to consider. Popular options include Hobbycraft, The Works, and Amazon, among others. Each of these retailers offers its own unique selection of products and prices, so it's worth exploring each one to see which best meets your needs.

Customer Service

While some customers have reported issues with slow response times, overall Baker Ross's customer service is regarded as helpful and responsive. They offer a range of contact options, including email, phone, and live chat, and they generally aim to respond to customer inquiries within 24 hours.

Product Quality and Selection

Baker Ross offers a wide selection of craft supplies, ranging from basic items like paper and glue to more specialized products like beading kits and model-making supplies. Overall product quality is generally regarded as good, although some customers have reported issues with faulty or damaged items upon delivery.

Website Usability

Baker Ross's website is generally easy to use, with clear categories and filtering options that make it simple to find what you're looking for. However, some users have reported occasional glitches or slow loading times, particularly during peak shopping periods.

Returns and Exchanges

Baker Ross offers a straightforward returns and exchange policy, with customers able to return items for a full refund or exchange within 28 days of purchase. However, customers are responsible for the cost of return shipping unless the item is faulty.

Promotions and Discounts

Baker Ross runs frequent promotions and discounts, including regular sales and deals on specific product categories or brands. They also offer a loyalty program, which rewards customers with points for each purchase that can be redeemed for discounts on future orders.

Reputation

Overall, Baker Ross has a positive reputation as an arts and crafts supplier, with many customers citing their wide selection of products and frequent deals as key reasons why they continue to shop with them.

Payment Options

Baker Ross accepts a range of payment options, including major credit and debit cards, PayPal, and Klarna payment plans.

Loyalty Programs

Baker Ross offers a loyalty program called "Baker Bonus", which rewards customers with points for each purchase that can be redeemed for discounts on future orders.

Customer Reviews

Customer reviews of Baker Ross are generally positive, with many customers citing their wide range of products and frequent deals as key reasons why they continue to shop with them. However, some customers have reported issues with product quality and/or shipping times.

Community Involvement

Baker Ross supports a range of charities and causes, including Children in Need and the National Autistic Society. They also offer a range of craft activities and resources for schools and other community organizations.

Shipping and Costs

Baker Ross offers reasonable shipping rates, with free shipping on orders over ?30. However, some customers have reported issues with shipping times, particularly during peak shopping periods.