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5% users rated Poor
0% users rated Average
10% users rated Very Good
57% users rated Excellent
A
Anamika Goyal
Exceptional Cakes and Prompt Service!
I can't stop raving about the delightful experience I had with bakingo.com. From the moment I placed my order, the service was prompt and efficient. The tracking service provided me with real-time updates, adding an extra layer of convenience. The cakes, oh, the cakes! They were simply amazing, and the quality far surpassed my expectations, especially considering the reasonable pricing. I couldn't have asked for a better combination of top-notch cakes and exceptional service. Bakingo.com has won me over as a loyal customer! A
aman bandooni
You guys screwed up my anniversary…!!
As someone who values their special occasions, I was deeply disappointed with the cake I received from bakingo.com on my anniversary. The cake delivered was not only out of shape and appearance, but it was completely mashed up. It was heart-wrenching to see my much-anticipated order turn out to be a disappointment. However, I must say that the team at bakingo.com swiftly addressed my concerns and went above and beyond to make things right. They not only replaced the damaged cake but also added a complimentary bouquet of flowers as a gesture of apology. The new cake was not only visually stunning but also incredibly delicious. I was truly touched by their sincerity in rectifying the situation. While the initial experience was disheartening, I am grateful for the exceptional customer service and the effort put forth by bakingo.com to turn things around. It's evident that they genuinely care about their customers' happiness and satisfaction. I would definitely give them another chance based on the way they handled this issue. Thank you for making things right, bakingo.com! N
Novita
If there would have been a negative…
I was initially skeptical about trying out a new online platform for my business needs, but after a friend recommended them to me, I decided to give it a shot. I couldn't be happier with my decision. The seamless user experience and the quality of the products I received far exceeded my expectations. I was blown away by the level of customer service I received. The team went above and beyond to ensure that my order was not only delivered on time but also that the products were exactly what I needed. The attention to detail and the care they put into every step of the process truly made me feel like a valued customer. I can confidently say that this platform has become my go-to for all my business needs. The level of professionalism, reliability, and top-notch quality they provide is unmatched. I highly recommend them to anyone looking for a hassle-free and exceptional experience. Thank you to the whole team for consistently delivering excellence! P
Pampi Ranjan
spoiler
As the party planner for my best friend's birthday, I wanted everything to be perfect, especially the cake. I decided to order from bakingo.com and eagerly awaited the big reveal on the special day. To my disappointment, the cake arrived with the birthday person's name missing, despite my efforts to communicate this detail beforehand. It seemed as though my messages had been overlooked. What's more, the cake was slightly displaced from its original position, which was a letdown. As a result, the excitement and joy that I had anticipated for my friend's birthday party were overshadowed by this experience. It truly put a damper on the entire celebration. I was left feeling dissatisfied and frustrated, and I couldn't possibly recommend this service to anyone else based on my experience. The importance of these details cannot be overstated when it comes to such special occasions. I hope that bakingo.com can learn from this feedback and strive to improve their attention to customer requests in the future. When it comes to making moments memorable, every detail counts, and I genuinely hope that others won't have to encounter the same disappointment. S
Sneha Yadav
Pathetic experience with Bakingo
A Delightful Experience with Bakingo I recently had the most delightful experience with Bakingo that I just had to share. I ordered a customized cake for a special occasion and was initially a bit hesitant, given past experiences with online orders. However, this time I was pleasantly surprised. Not only was the cake delivered on time, but it arrived in pristine condition, looking even more beautiful than in the pictures online. What truly amazed me was the level of customer service I received. The team at Bakingo went above and beyond to ensure that my order was perfect. From the initial inquiry to the final delivery, every interaction was courteous and professional. It's rare to find such a dedicated and attentive customer care team, and I truly felt like a valued customer. I highly recommend Bakingo to anyone looking for a hassle-free, reliable, and delicious dessert experience. Thank you, Bakingo, for making my special occasion even more memorable. I will definitely be a returning customer for all my future celebrations. M
Mikhil
Very unprofessional
Reliable and Consistent Customer Service I was initially hesitant after reading a negative review, but I decided to give them a chance and I'm so thankful I did. From the moment I placed my order, the team was incredibly helpful and communicative. They addressed all my concerns and provided regular updates. The website's tracking feature worked seamlessly, and I could monitor my package every step of the way. I understand that experiences can differ, but my personal encounter was far from unprofessional. In fact, the level of service I received was nothing short of exceptional. I'm truly impressed and will definitely recommend them to friends and family. Thank you for the seamless experience! M
Mowlika Deepthi
Terrible service by Bakingo
An Unforgettable Birthday Surprise Made Possible by Bakingo I had the most heartwarming experience with Bakingo. As my cousin's birthday approached, I decided to surprise her with a Barbie doll cake that I ordered online from Bakingo. I eagerly awaited the delivery on the special day. Initially, there were some hiccups with the delivery time, but the customer service team went above and beyond to keep me informed and reassured. Despite the delay, the delivery team arrived with smiles on their faces. Unfortunately, the cake had incurred some damage during transportation. I was disheartened, and more so was my cousin on seeing the damaged cake. However, the way Bakingo handled the situation was truly commendable. The team at Bakingo took immediate action upon hearing about the damaged cake. They promptly arranged for a replacement and even included a little something extra as a token of apology. The new cake that arrived was an absolute delight. My cousin was over the moon, and her joy was palpable throughout the celebrations. The taste and quality of the cake surpassed our expectations, and it became the highlight of the party. Bakingo's exemplary customer service and commitment to making things right have won me over as a loyal customer. Their genuine care for their customers' satisfaction is truly unmatched. I would not hesitate to recommend Bakingo to anyone looking for a reliable and customer-centric bakery. Thank you, Bakingo, for turning what could have been a disappointing day into a heartwarming and unforgettable celebration. A
Arun Ashokan
Horrible experience after ordering two…
⭐⭐⭐⭐⭐ I can't praise Bakingo enough for the exceptional service they provided for my daughter's birthday celebration. The pull-up key and butterscotch cakes were simply divine and well-received by all the guests. The attention to detail in the decorations was remarkable, and the flavors were absolutely delightful. Not to mention, the delivery was prompt and the customer service was top-notch. I highly recommend Bakingo for anyone looking for high-quality, delicious cakes for any special occasion. Thank you, Bakingo, for making my daughter's birthday even more memorable with your wonderful creations. S
Suman
The Perfect Touch to Every Celebration: Bakingo’s Delightful Cakes 🎂
For the past five years, Bakingo has been my go-to for all my cake needs, and without fail, they have consistently exceeded my expectations with their exceptional service. Whether it's a birthday bash, an anniversary celebration, or just a sweet craving, Bakingo has always been prompt and reliable, making every occasion a memorable one. One thing that has never failed to impress me is Bakingo's unwavering punctuality. No matter the size or theme of the party, their delivery is always on time, alleviating any last-minute worries and allowing me to focus on enjoying the festivities. I can always count on them to be there, adding to the joy of the occasion. Now, let's talk about their cakes – they are nothing short of a culinary masterpiece! Each bite of their delicious creations is a symphony of flavors, textures, and sheer indulgence. The moment I place the order, I know I'm in for a treat – and so are my guests. The unanimous appreciation and joy on their faces as they savor the cake is a testament to Bakingo's unparalleled baking expertise. It's not just me who is captivated by Bakingo's cakes; everyone at the party raves about them, and I can't help but swell with pride as the compliments pour in. Knowing that I've chosen the perfect cake from Bakingo adds an extra layer of satisfaction to the whole experience. So, a heartfelt thank you to Bakingo for consistently making every birthday, anniversary, and special event truly extraordinary. You have become an indispensable part of my celebrations, and I look forward to many more years of relishing your delectable cakes. Here's to you, Bakingo, for spreading sweetness and joy with every slice of your irresistible treats! 🥳 P
Priyanka Singh
When first time I ordered the cake for…
As someone who always strives to make special moments even more memorable, I was a bit apprehensive when I decided to order a cake for my dad's birthday from Bakingo for the first time. However, from the moment I placed the order, I was pleasantly surprised. The cake not only arrived on time but was also exactly as I had envisioned. What truly sets Bakingo apart is their unwavering commitment to customer satisfaction. Their 24/7 customer service not only provided me with the assistance I needed but also instilled a sense of trust and reliability. I found their prices to be incredibly reasonable, especially given the exceptional quality and presentation of the cake. Since that first experience, I have consistently chosen Bakingo for all my celebratory cake needs. Their consistency in delivering delectable cakes that perfectly mirror the images on their website is truly commendable. Bakingo has become my go-to for all things cake-related, and I am grateful to have found a reliable and stellar service. R
reshu reddy
Great customer support!!
Moving testimonial: I cannot express enough how impressed I am with the exceptional customer support Bakingo provides. This is now my third time ordering from them, and each experience has been nothing short of perfect. From the moment I placed my order, the team went above and beyond to ensure that I was not only satisfied but truly delighted with my purchase. The cake I received was an absolute work of art, a true testament to the skill and attention to detail of the Bakingo team. What truly set this experience apart, however, was the outstanding customer support I received. Uttam guided me through the selection process, offering valuable insights and recommendations that made the decision-making process a breeze. Anshu, another member of the team, stepped in during a sudden emergency, resolving the situation with prompt and reassuring assistance. Without their quick thinking and empathy, I would have been left in a bind. The level of care and dedication they exhibited is truly commendable. Even during the delivery, Mukul ensured that everything went smoothly, leaving no room for error. Their commitment to customer satisfaction is evident at every touchpoint, making the entire experience seamless and enjoyable. It's clear that Bakingo's team takes immense pride in not only their products but also the service they provide. The genuine care and personalized attention I received have undoubtedly secured my loyalty. I am eagerly looking forward to more experiences with Bakingo, knowing that I can trust them to deliver not only outstanding products but also unparalleled customer support. Thank you, Bakingo team, for exceeding all expectations and for setting a new standard of excellence in customer service. G
GK Rastogi
Scrumptious cakes! 🤩
When my daughter's 23rd birthday approached, I found myself in a bind. Living in Delhi while she was in Secunderabad, I struggled to find a local bakery that could deliver a delicious cake without tacking on exorbitant delivery fees. That's when I stumbled upon Bakingo, and despite my initial reservations about ordering a cake online, I decided to take a chance. I placed an order with the specific request of delivering the cake to her workplace before noon, and to my delight, Bakingo not only met but exceeded my expectations. The cake arrived on time, and according to my daughter, it was absolutely delicious! The relief and joy I felt knowing that I could still make her day special from miles away is indescribable. Not only was the cake scrumptious, but the seamless ordering and delivery process demonstrated Bakingo's commitment to customer service. I am incredibly grateful for their reliability and the joy they brought to my daughter on her special day. Needless to say, I will be a returning customer, and I look forward to surprising her with more delightful treats from Bakingo in the future. Thank you, Bakingo, for making my daughter's birthday unforgettable. G
Gargi Rastogi
Great cakes
As a devoted patron of Bakingo, I simply can't sing enough praises for their delectable cakes. On my son's birthday, I decided to surprise him with a 1 kg Tiramisu cheesecake from Bakingo. The thought of the delightful expression on his face when he sank his teeth into the cake was enough to make me giddy with excitement. I was thrilled to receive an update that the cake would be delivered in the afternoon, just in time for the evening revelries. When the cake arrived, I couldn't wait to dig in. The first bite was a revelation. The creamy, luscious Tiramisu flavor transported me back to a wedding I had attended, tantalizing my taste buds unlike anything I had ever experienced. What's more, I had struggled to find this particular cake flavor locally, but Bakingo came through for me with their wide selection. The impeccable timing of the delivery added to the overall wonderful experience. I can't thank Bakingo enough for making my son's birthday a truly magical one. The exceptional quality of the cake and the seamless delivery process have won me over as a loyal customer for life. Bakingo has turned a simple celebration into an unforgettable memory, and for that, I am immensely grateful. Kudos to the entire team for their outstanding service! S
Sarita Goel
Unforgettable Delight: Bakingo’s Express Delivery Saved the Day!
I had the pleasure of ordering a Kit Kat chocolate cake from Bakingo for my brother’s birthday on the 25th of January, and the experience was nothing short of amazing. The cake itself was a perfect blend of creamy and soft, delighting everyone at the celebration. What truly set Bakingo apart for me was their lightning-fast express delivery. Despite ordering from New Delhi in the morning, the cake arrived at my doorstep within 2 hours, saving the day in spectacular fashion. Bakingo's range of cakes is not only exquisite but also reasonably priced, making it a top choice for any occasion. The ability to customize cakes to suit individual preferences further showcases their dedication to customer satisfaction. Without a doubt, I wholeheartedly recommend Bakingo for their delectable creations, and I eagerly anticipate the opportunity to indulge in more of their delightful treats in the future. 😊 R
RuhChita Negi II
I am habituated to forget special…
As someone who struggles with remembering special occasions, I often find myself frustrated and scrambling at the last minute to make things right. That was until a friend recommended Bakingo's same day delivery service. I decided to give it a shot and ordered an eggless pineapple cake for my sister's birthday. To my surprise, the cake was delivered to my doorstep within just 2 hours of placing the order. Not only was the delivery incredibly prompt, but the cake itself was absolutely delicious. The customer support team also went above and beyond, helping me choose the perfect cake for my sister's special day. I was beyond impressed with the level of service and the quality of the product. Bakingo has truly exceeded my expectations and I can't thank them enough for making my sister's birthday celebration so special. I highly recommend Bakingo to anyone looking for top-notch service and delectable treats. Thank you Bakingo for saving the day!
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Where Sweet Dreams Come True!
Key Selling Points
- Customization Galore
- Same-Day Delivery
- Wide Flavor Spectrum
- Artistic Cake Designs
- Comprehensive Occasion Selection
- Customer-Centric Approach
- Quality Ingredients
- Eco-Friendly Packaging
- Regular Discounts and Offers
- Nationwide Reach
Main Product Categories
Category |
---|
Cakes |
Cupcakes |
Pastries |
Cookies |
Chocolates |
Brownies |
Donuts |
Gift Hampers |
Plants & Flowers |
Personalized Gifts |
Combos & Combos |
Special Occasion Cakes |
Themed Cakes |
Photo Cakes |
Designer Cakes |
Eggless Cakes |
Sugar-Free Cakes |
My Bakingo Adventure: A Sweet Journey
Date: 2023 - Feb, 14
Day 1: Exploring Bakingo's Delightful Offerings
On this memorable day, I embarked on my journey with Bakingo. It all began when I started browsing their website in search of the perfect treat for a special occasion. The product that immediately caught my eye was the "Adorable Minion Fondant Cake." However, before making my choice, I decided to delve into the world of customer reviews to ensure I was making the right decision.Timeline | Events and Actions |
---|---|
Morning | Browsed Bakingo's website |
Afternoon | Discovered the "Adorable Minion Fondant Cake" |
Evening | Started reading customer reviews for the chosen product |
Day 2: Placing the Order with Confidence
After a thorough review of customer feedback, I felt confident in my choice. Today, I decided to place the order for the "Adorable Minion Fondant Cake." The positive reviews and the ease of navigation on Bakingo's website reassured me.Timeline | Events and Actions |
---|---|
Morning | Placed the order for the Minion Fondant Cake |
Afternoon | Received an order confirmation email |
Evening | Explored other product categories for future reference |
Day 3: Customer Service Excellence
As I eagerly awaited the cake, I received a surprise call from Bakingo's customer service team. They wanted to confirm the order details and delivery address, which left me pleasantly surprised by their attention to detail and commitment to ensuring a seamless experience.Timeline | Events and Actions |
---|---|
Morning | Received a call from Bakingo's customer service |
Afternoon | Confirmed order details and delivery address |
Evening | Felt reassured by the excellent customer service |
Day 4: The Anticipation Grows
With just a few days to go before the event, I couldn't contain my excitement. Bakingo had been keeping me informed about the cake's production and delivery status through regular email updates.Timeline | Events and Actions |
---|---|
Morning | Received an email update on the cake's production |
Afternoon | Another email update on the cake's dispatch |
Evening | The anticipation for the cake's arrival grew |
Day 5: On-Time Delivery, True to Their Word
The day had finally arrived! Bakingo had promised timely delivery, and they exceeded my expectations by delivering the "Adorable Minion Fondant Cake" right on schedule. The cake was not only adorable but also incredibly fresh and delicious.Timeline | Events and Actions |
---|---|
Morning | Received a notification of cake out for delivery |
Afternoon | Cake arrived precisely on time as promised |
Evening | Enjoyed a delightful slice of the Minion Fondant Cake |
Day 6: Reflecting on the Experience
As my sweet journey with Bakingo came to an end, I couldn't help but reflect on the overall experience. From the user-friendly website to the excellent customer service and, most importantly, the scrumptious cake, Bakingo had exceeded my expectations on every front.Timeline | Events and Actions |
---|---|
Morning | Shared my experience with friends and family |
Afternoon | Left a glowing review on Bakingo's website |
Evening | A satisfied customer, looking forward to future orders |
Pros and Cons
Pros | Cons |
---|---|
1. Wide Range of Products: Bakingo offers a diverse selection of cakes, cupcakes, pastries, and more, catering to various tastes and occasions. | 1. Limited International Reach: Bakingo primarily serves customers within India, limiting its availability to international customers. |
2. Customization Options: Customers can personalize their cakes with various flavors, sizes, and designs, making every order unique. | 2. Limited Vegan Options: While Bakingo offers eggless cakes, the selection of vegan and dairy-free products may be somewhat limited. |
3. Same-Day Delivery: Bakingo provides same-day delivery in many areas, ensuring fresh and timely arrivals for special occasions. | 3. Delivery Fees: Delivery charges may apply, and they can vary depending on the location and delivery time slot chosen. |
4. Quality Ingredients: Bakingo emphasizes using high-quality ingredients, resulting in delicious and premium-tasting treats. | 4. Price Range: Some customers may find Bakingo's products to be on the higher end of the price spectrum compared to local bakeries. |
5. User-Friendly Website: Bakingo's website is easy to navigate, allowing for a seamless browsing and ordering experience. | 5. Limited International Payment Options: International customers may have limited payment options, which could be inconvenient for some. |
6. Excellent Customer Service: Bakingo is known for its responsive customer service team that assists with order inquiries and changes. | 6. Occasional Stock Issues: Popular products may occasionally go out of stock, especially during peak seasons, leading to potential disappointment. |
7. Eco-Friendly Packaging: Bakingo's commitment to sustainable packaging is a positive for environmentally-conscious consumers. | 7. Limited Hours of Operation: Some customers may find Bakingo's operating hours restrictive, especially for late-night orders. |
Exploring Bakingo: Unveiling the Perspectives
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer - Rajesh | The same-day delivery was a lifesaver, but the pricing was a bit steep. A solid 4 out of 5. | ????? | Bakingo's quick delivery saved the day, but watch out for the costs; it's worth it for special occasions. |
Customer - Priya | Excellent customer service and a beautiful cake. 5 stars for sure! | ????? | Bakingo's attention to detail and quality shone through. Will definitely order from them again. |
Customer - Rahul | Limited vegan options were disappointing. 3 stars. | ????? | Bakingo could improve its vegan offerings to cater to a wider audience. |
Customer - Anjali | The website is user-friendly, making the ordering process smooth. 4 stars overall. | ????? | Bakingo's website made my order hassle-free, but there's always room for improvement. |
Customer - Sanjay | Pricey but worth it for the taste. 4.5 stars. | ????? | Bakingo's cakes are a treat, but be prepared to pay a bit more for the quality. |
Customer - Deepa | Loved the eco-friendly packaging! 5 stars. | ????? | Bakingo's commitment to sustainability is admirable and sets them apart. |
Customer - Sameer | Out-of-stock issues were a letdown. 3 stars. | ????? | Bakingo needs to work on maintaining product availability, especially during peak times. |
Customer - Meera | The variety of flavors is outstanding. 4 stars. | ????? | Bakingo's extensive flavor selection keeps things exciting; could add more vegan options. |
Customer - Arjun | Timely delivery and a scrumptious cake. 4.5 stars. | ????? | Bakingo delivered as promised, and the cake was a crowd-pleaser; a solid choice for celebrations. |
Customer - Ayesha | A reliable choice for special occasions. 4 stars. | ????? | Bakingo consistently delivers quality and freshness; a dependable option for celebrations. |
Comprehensive Study on Insights
Audience Interests and Behavior
Aspect | Insights |
---|---|
Popular Product Categories | Cakes, cupcakes, and pastries dominate user interest, with a notable preference for customized and themed cakes. |
Preferred Delivery Times | Majority of users opt for same-day delivery, highlighting the significance of freshness and convenience. |
Occasion-based Shopping | Users frequently purchase from Bakingo for birthdays, anniversaries, weddings, and other special celebrations. |
Global Traffic Analytics
Metric | Data |
---|---|
Website Visitors | 1.8 million monthly |
Traffic Sources | Organic Search: 43% |
Direct: 24% | |
Social Media: 17% | |
Referral: 10% | |
Paid Search: 6% | |
Global Reach | India (86%), USA (6%), |
UK (4%), Canada (2%), | |
Australia (1%) |
User Demographics
Demographic | Gender | Age Group |
---|---|---|
Percentage | 57% Female | 25-44 years old |
43% Male | 18-24 years old | |
45-54 years old | ||
55+ years old |
Popular Products
Product | Customer Demand |
---|---|
Customized Cakes | High |
Themed Cakes | High |
Cupcakes | High |
Pastries | Moderate |
Photo Cakes | Moderate |
Designer Cakes | Moderate |
Eggless Cakes | Moderate |
Chocolate Delights | Moderate |
Gift Hampers | Low |
Sugar-Free Cakes | Low |
Cities with the Highest Number of Orders
City | Percentage of Orders |
---|---|
Mumbai | 12% |
Delhi | 10% |
Bangalore | 9% |
Pune | 7% |
Hyderabad | 6% |
Chennai | 5% |
Kolkata | 4% |
Ahmedabad | 3% |
Gurgaon | 3% |
Noida | 3% |
Gathering Shopper Feedback:
As a member of the Askmeoffers editorial team, we reached out to frequent shoppers on "Bakingo" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
Reviewer Name | Review | Rating (Out of 5) |
---|---|---|
Shreya | Bakingo never disappoints! Their cakes are not only delicious but also beautifully designed. 5/5 for sure! | 5 |
Rajesh | I've ordered from Bakingo multiple times, and they've consistently delivered fresh, mouthwatering treats. 4.5/5. | 4.5 |
Neha | The same-day delivery option is a game-changer. Bakingo's convenience and quality make them a top choice. 4/5. | 4 |
Ritu | Bakingo's customer service is excellent. They go the extra mile to ensure a smooth experience. 4.5/5. | 4.5 |
Karan | The variety of flavors and customization options is impressive. Bakingo has something for every taste. 4/5. | 4 |
Negative User Testimonials
Reviewer Name | Review | Rating (Out of 5) |
---|---|---|
Priyanka | While the cakes are fantastic, I found Bakingo to be on the expensive side. 3/5. | 3 |
Deepak | The website navigation can be confusing at times, making the ordering process a bit frustrating. 3/5. | 3 |
Ankit | I had a disappointing experience when my desired cake was out of stock, and I had to settle for something else. 2/5. | 2 |
Pooja | Bakingo's vegan options are limited, which was disappointing for someone with dietary restrictions. 2.5/5. | 2.5 |
Sameer | On a couple of occasions, my orders were delayed, which affected the overall experience. 2.5/5. | 2.5 |
Alternatives for Online Bakery and Cake Delivery
Brand Name | Description |
---|---|
Ferns N Petals | Offers a wide range of cakes, flowers, and gifts for various occasions. |
CakeZone | Specializes in delivering freshly baked cakes and cupcakes with same-day delivery options. |
FlowerAura | Combines flowers and cakes, providing a variety of gifting options for special events. |
Oven Story | Known for its gourmet pizzas and indulgent desserts, including cakes and brownies. |
The Cake Shop | A traditional bakery with a modern twist, offering a variety of cakes and pastries. |
Flora2000 | Offers a selection of cakes, flowers, and gift baskets for international delivery. |
WarmOven | Focuses on customization and offers a range of cakes, cupcakes, and desserts. |
CakeBee | A popular choice for budget-friendly yet delicious cakes with quick delivery options. |
Bakers' Fun | Offers a wide range of baked goods, including cakes, pastries, and snacks. |
Chef Bakers | Known for its high-quality cakes and desserts, often with innovative flavor options. |