Users Voice for Bakingo

16% users rated Terrible
2% users rated Poor
0% users rated Average
3% users rated Very Good
79% users rated Excellent
Pie Chart Review Representation for Bakingo
Bakingo Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Mar 2019

Last updated by on 06 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Oct 2022 5 5 2.5 4.8 4.4 3.9
Nov 2022 5 5 3 4.9 2.7 4.1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 5 4.8 4.6 4.9
Mar 2023 3.7 5 1.8 5 5 5
Line Chart for Rating of peer stores

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Detailed Bakingo Review by

Introduction

Bakingo.com is an online bakery that offers a wide range of baked goods to customers across India. The website promises to deliver freshly-baked, high-quality products to its customers' doorstep. From cakes and cupcakes to cookies and pastries, Bakingo offers a variety of treats for all occasions.

Pros and Cons

Pros:
  • Wide range of baked goods
  • Freshly-baked products
  • Fast delivery
  • Reasonable prices
Cons:
  • Not available in all cities
  • Limited customization options

User Experience

The Bakingo website is easy to navigate and user-friendly. Customers can easily find and select the products they want, and the ordering process is straightforward. The website also offers helpful features such as live chat support and order tracking, which enhance the user experience.

Pricing and Value for Money

Bakingo offers reasonable prices for its products, with most items priced between Rs. 300 to Rs. 1000. The website also frequently runs promotions and discounts, which offer excellent value for money.

Alternatives

Some popular alternatives to Bakingo include CakeZone, Flowerncake, and Moddy's Bakers.

Customer Service

Bakingo offers excellent customer service, with helpful and friendly representatives available to assist customers via live chat, email, and phone. The website also provides a detailed FAQ section, which answers many common questions.

Product Quality and Selection

Bakingo offers high-quality baked goods, made with fresh ingredients and prepared by skilled bakers. The website offers a wide selection of products, including cakes, cupcakes, cookies, pastries, and more.

Website Usability

The Bakingo website is easy to use, responsive, and user-friendly. The website is designed with an attractive, modern aesthetic and provides ample information to help customers make informed purchasing decisions.

Returns and Exchanges

Bakingo offers a 100% satisfaction guarantee, which allows customers to return or exchange their products if they are not satisfied with their purchase. The website provides detailed instructions on how to initiate a return or exchange.

Promotions and Discounts

Bakingo frequently runs promotions and discounts, which provide excellent value for money. Customers can find current promotions and discounts on the website's homepage, social media pages, and email newsletter.

Reputation

Bakingo has a strong reputation for delivering high-quality baked goods and excellent customer service. The website has received positive reviews from customers and has a high rating on various review websites such as TrustPilot.

Payment Options

Bakingo accepts a variety of payment options, including credit and debit cards, net banking, and mobile wallets.

Loyalty Programs

Bakingo offers a loyalty program for its customers, which provides discounts and other benefits for repeat purchases. Customers can earn points for each order they place, and redeem those points for discounts on future orders.

Customer Reviews

Customers have overwhelmingly positive reviews for Bakingo, praising the company's high-quality products and excellent customer service. Customers frequently comment on the freshness of the baked goods and the promptness of the delivery service.

Community Involvement

Bakingo is actively involved in the community, supporting various charitable organizations and causes. The company frequently donates a portion of its sales to support these organizations.

Shipping and Costs

Bakingo offers fast and reliable shipping, with most products delivered within 3-4 hours of placing an order. Shipping costs vary depending on the delivery location, but the website provides a clear breakdown of costs during the checkout process. In conclusion, Bakingo is an excellent online bakery, offering a wide range of high-quality baked goods, excellent customer service, and reasonable prices. The website is user-friendly, and the delivery service is fast and reliable. Customers interested in ordering baked goods online should definitely consider Bakingo for their needs.

Bakingo Recent User Reviews

User Rating

5 stars

62

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Reviewer Name: nitesh kumar

Review Submission Date: 2023-01-10

Review Title: Worst experience with Bakingo as they…
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Review Description: Worst experience with Bakingo as they have no professionalism and time management

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Reviewer Name: Anie Thakuri

Review Submission Date: 2023-01-04

Review Title: Wow cake is delicious
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Review Description: Wow cake is delicious

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Reviewer Name: V Vishwas

Review Submission Date: 2023-01-04

Review Title: Thank you bakingo
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Review Description: Thank you bakingo

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Reviewer Name: punam Newar

Review Submission Date: 2022-11-05

Review Title: Love bakingo service
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Review Description: Love bakingo service

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Reviewer Name: Àyúsh Kûmãr Ánãnd

Review Submission Date: 2022-11-01

Review Title: Love to place order online from you…
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Review Description: Love to place order online from you ........................

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Reviewer Name: Bibek Oli

Review Submission Date: 2022-09-10

Review Title: Thankyou for your amazing cakes?…
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Review Description: Thankyou for your amazing cakes? packaging was good!! Best app for the cakes and cookies!!!

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Reviewer Name: Ruchi Srivastava

Review Submission Date: 2022-09-06

Review Title: Deliver my order on time and my loved…
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Review Description: Deliver my order on time and my loved one get surprised to see such a beautiful cake and flowers and also quality love

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Reviewer Name: Sneha Yadav

Review Submission Date: 2022-07-08

Review Title: Pathetic experience with Bakingo
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Review Description: Pathetic experience with Bakingo. Not only I got a completely damaged cake for INR 1650 (which was prepaid) due to their poor delivery partners , I had a further extreamly pathetic experience with their customer care team.One should never trust such site & people for their special moments of life.

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Reviewer Name: saurabh shukla

Review Submission Date: 2022-06-21

Review Title: All can trust on Bakingo for quality of…
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Review Description: All can trust on Bakingo for quality of the cake

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Reviewer Name: Love Kush

Review Submission Date: 2022-06-20

Review Title: Thanks bakingo always on time
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Review Description: Thanks bakingo always on time