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9% users rated Poor
4% users rated Average
21% users rated Very Good
54% users rated Excellent
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Rupert Bruce
Una palabra exelente.
My assessment for balearia.com Una palabra exelente. C
Casper Jansen
Unforgettable Experience: Sailing with Balearia.com
Embarking on a journey with Balearia.com was an experience filled with mixed emotions. The ship itself was impeccable, exuding luxury and comfort every step of the way. However, the memory that stands out the most is the arduous two-hour wait in line to receive a Moroccan custom stamp. Despite the slight hiccup in the embarkation process, the warmth and professionalism of the staff onboard quickly made up for the delay. Their unwavering dedication to ensuring a pleasant voyage shone through, creating a sense of camaraderie among passengers. As I settled into my journey, the picturesque views of the sea and the gentle sway of the ship became a soothing balm to the initial frustration of the customs procedure. The amenities onboard were top-notch, offering a delightful array of dining options and entertainment to suit every taste. In retrospect, while the wait for the custom stamp tested my patience, the overall trip with Balearia.com left an indelible mark on my heart. It served as a reminder that amidst minor inconveniences, there lies a treasure trove of unforgettable moments waiting to be experienced. Kudos to Balearia.com for providing a journey that transcended mere travel, transforming it into a memorable adventure. H
Helen
Unforgettable Voyage with Balearia: A Luxurious Journey from Mallorca to Denia
As an avid traveler seeking comfort and exceptional service, my recent experience with Balearia was nothing short of extraordinary. The crossing from Mallorca to Denia was not just a journey; it was a memory etched in my heart forever. Boarding the ship, I was immediately impressed by the level of comfort it offered. The spacious seating arrangements, coupled with stunning views of the sea, set the perfect tone for an unforgettable voyage. The attentive staff, with their warm smiles and impeccable service, made me feel welcomed and valued throughout the journey. Balearia's attention to detail and dedication to customer satisfaction truly shone through during my trip. Whether it was enjoying a delicious meal at the onboard restaurant or simply relaxing on the deck, every moment felt like a luxury experience. I cannot recommend Balearia enough for anyone looking to travel in style and comfort. Their commitment to providing a seamless and enjoyable journey is truly commendable. Trust me, once you sail with Balearia, you'll understand why it's not just a crossing, but a memory to cherish for a lifetime. H
Helen
Unforgettable Journey on the Waves of Comfort and Care
Embarking on a voyage from Mallorca to Denia with Balearia.com was an experience to treasure forever. The crossing was not just a mere journey; it was a symphony of comfort and care, orchestrated by the sea and the impeccable service of the staff. The ship embraced us with its warmth and coziness, making every moment on board a delightful one. The crew, like guardian angels of the sea, catered to our every need with a smile that reflected genuine hospitality. Their attentiveness and professionalism elevated the entire experience, turning a simple crossing into a memory etched in our hearts. With each interaction, we felt valued and welcom, creating a sense of belonging amidst the vastness of the ocean. As we sailed across the sparkling waters, the worries of the world faded away, replaced by a sense of tranquility and freedom. The journey not only connected two beautiful destinations but also connected us to our inner selves, allowing reflection and rejuvenation in the embrace of nature's wonders. Balearia.com has truly mastered the art of turning a crossing into a cherished memory. From the comfort of the ship to the kindness of the staff, every element resonated with excellence and care. Thank you for a journey that surpassed all expectations and left us with a heart full of gratitude and a soul touched by the beauty of the seas. B
Boyan
Unforgettable Journey with Balearia: Barcelona to Palma
As a first-time traveler with Balearia, I was blown away by the seamless experience from Barcelona to Palma. Despite the ship showing its age, the overall journey was nothing short of amazing. The camarote provided a comfortable and cozy place to rest, ensuring a good night's sleep. Although the shower was on the smaller side, the warm water was a refreshing touch. My first experience with Balearia was truly memorable, and I cannot wait to embark on another adventure with them. B
Boyan
Transformative First Voyage with Balearia: Barcelona to Palma
Embarking on my first maritime adventure with Balearia turned out to be a truly memorable experience. The journey from Barcelona to Palma was marked by exceptional service, providing a glimpse of the company's commitment to customer satisfaction. The vessel may have shown its age, but this in no way detracted from the overall experience. Instead, it lent a sense of character and authenticity to the journey. The comfort of the cabin (camarote) surpassed my expectations, offering a tranquil respite amidst the gentle sway of the waves. Even the compact shower, while small in size, delivered the luxury of warm water, further enhancing the overall comfort. The journey with Balearia not only transported me geographically but also left an indelible mark on me, promising more adventures with this commendable company in the future. Overall, my first voyage with Balearia was, without a doubt, an unforgettable and transformative experience, leaving me eagerly anticipating my next adventure with them. B
Boyan
Transformative Journey with Balearia: From Barcelona to Palma
Embarking on my maiden voyage with Balearia was nothing short of transformative. Setting sail from Barcelona to Palma, I was captivated by the charm of the sea and the seamless service provided. While the ship may wear the badge of age, its character only added to the authenticity of the experience. The camarote provided a cozy retreat, offering a peaceful respite amidst the vast expanse of the ocean. Though the shower may have been petite in size, the warmth of the water mirrored the hospitality extended by the crew. Balearia not only transported me from one destination to another but also transported my spirit with its impeccable service and enchanting ambiance. A journey with Balearia is not just a trip; it's a soul-stirring adventure waiting to unfold. S
Sjoerd Adema
Impressive Service, Room for Improvement in Communication
I recently had the pleasure of using balearia.com for a boat trip, and I must say, the overall experience was impressive. The service, the boat, and the punctuality were all remarkable. However, there is a need for improvement in communication. Upon making my reservation through the Balearia website, I encountered a language barrier in their post-booking communication. Despite setting the website to English, I received numerous emails in Spanish, which required me to invest additional effort in translation. More prominently, the information provided on the boarding pass regarding the check-in and boarding times was misleading and factually incorrect. This caused significant confusion and inconvenience, as the actual process did not align with the communicated guidelines. Furthermore, while making the reservation, I opted for an additional "buffet meal" at an extra cost. Unfortunately, upon boarding, I discovered that the restaurant was closed, rendering the meal option unavailable. The subsequent attempt to resolve this issue proved to be quite challenging, as the personnel manning the reception primarily spoke Spanish, adding to the communication barrier. In conclusion, while the overall service provided by Balearia was commendable, there is a definite need for improved communication to ensure a seamless and satisfying customer experience. I sincerely hope that they will address these aspects to further enhance their service quality. Overall, the service provided by Balearia was outstanding; it's just the communication that needs improvement. S
Sjoerd Adema
A Flawless Journey Marred by Communication Missteps
Embarking on my voyage with balearia.com was a delightful experience, characterized by excellent service, efficient boat transportation, and punctuality. However, my enthusiasm was dampened by the significant communication issues I faced throughout my journey. Upon booking my reservation through the balearia website, initially set in English, the subsequent stream of emails was exclusively in Spanish, necessitating self-translation. This language barrier set the tone for further discrepancies in information provided. The boarding pass, specifying a mandatory check-in 90 minutes prior to departure and boarding closure 45 minutes before, proved misleading in practice. Surprisingly, the first employee only arrived 45 minutes before departure, contradicting the communicated guidelines. Moreover, the promised "buffet meal" upgrade, for which I willingly paid extra, turned out to be unattainable as the restaurant was closed during the journey. Resolving these discrepancies became a cumbersome task, exacerbated by the language barrier with the reception personnel, who exclusively spoke Spanish, deterring effective communication and conflict resolution. Despite the stellar aspects of my journey, such as the efficient service and reliable transport, the lack of clear and accurate communication significantly marred my experience. Improved multilingual communication channels and ensuring on-the-ground service alignment with pre-boarding information could greatly enhance the customer experience and prevent such frustrations in the future. S
Sjoerd Adema
Outstanding Service overshadowed by Communication Challenges
Reflecting on my recent experience with balearia.com, I cannot help but marvel at the excellent service, the seamless boat journey, and punctuality. However, the overall experience was tarnished by the significant communication hurdles encountered along the way. Upon making a reservation through the Balearia website, the initial process was smooth, until a series of emails in Spanish inundated my inbox, leaving me scrambling to decipher their contents. The boarding pass, detailing a check-in requirement of 90 minutes before departure and a boarding closure of 45 minutes prior, proved misleading as the first employee arrived just 45 minutes before departure. This misalignment between instructions and reality left me feeling perplexed and inconvenienced. Furthermore, the option to pay for an additional "buffet meal" during the booking process only added to the disappointment. Despite the added expense, the restaurant was inoperable, depriving me of the promised service. Attempts to rectify these issues were thwarted by the language barrier, as the staff behind the reception desk only spoke Spanish, amplifying the frustration of the situation. While Balearia's service delivery deserves commendation, the lack of effective communication channels and the discrepancies between promises and actuality hampered what could have been an impeccable travel experience. Moving forward, addressing these communication shortcomings would undoubtedly enhance the overall customer satisfaction and solidify Balearia's reputation as a premier travel provider. S
Selma Đozić
Exceptional Service and Understanding
I cannot express my gratitude enough for the exceptional service provided by balearia.com. Their professionalism and genuine consideration for their customers' needs and circumstances truly sets them apart. I had to cancel a trip and was pleasantly surprised by how they handled the situation with utmost understanding and care. Not only did they process my refund promptly, but they also took the time to explain the cause of the cancellation in a clear and transparent manner. This level of professionalism and consideration is a rare find in today's customer service landscape, and it truly made a lasting impression on me. I highly recommend balearia.com to anyone in search of a company that not only delivers on their promises but also treats their customers with the respect and understanding they deserve. Thank you, balearia.com, for going above and beyond to take care of your customers. S
Selma Đozić
Above and Beyond: A Testimonial for Balearia.com
Stepping into the realm of online reviews, I found myself navigating through various websites trying to find the perfect match for my travel needs. Balearia.com not only met but exceeded my expectations. Their professionalism and considerate approach truly set them apart in the realm of customer service. What truly resonated with me was the way Balearia.com handled a situation that required a trip cancellation. Their swift action in providing a refund was impressive, but what truly stood out was the level of transparency and communication throughout the process. The detailed explanation of the circumstances behind the cancellation showcased their commitment to customer satisfaction. In a sea of companies that often prioritize profit over people, Balearia.com's dedication to understanding and addressing customer needs is a breath of fresh air. They have set a benchmark for professionalism that other companies should aspire to achieve. If you're looking for a travel partner that not only delivers seamless service but also cares about your well-being and circumstances, look no further than Balearia.com. Thank you for going above and beyond, Balearia.com! S
Selma Đozić
Above and Beyond: A Testimonial for Balearia.com
I cannot emphasize enough how impressed I am with the level of professionalism displayed by Balearia.com. From start to finish, they have truly gone above and beyond in ensuring that my needs and circumstances were well taken care of. What stood out to me the most was their exceptional customer service when I had to cancel my trip. Not only did they provide a refund promptly, but they also took the time to properly explain the cause of the cancellation, making me feel understood and valued as a customer. This experience has left a lasting impression on me, and I wholeheartedly recommend Balearia.com to anyone looking for a reliable and considerate travel company. Their dedication to customer satisfaction truly sets them apart in the industry, and I am grateful for the peace of mind they have given me throughout this process. Thank you, Balearia.com, for your professionalism and exceptional service. M
Melanie Drake
Belearia is efficient and professional
As a long-time resident of Ibiza, I can confidently say that Belearia has been a game-changer for me. Their efficiency and professionalism have truly made my ferry travel experiences seamless and stress-free. Living in Ibiza, I often found it frustrating to use online booking systems that still required me to visit a ticket office to present my documents. However, Belearia has perfected a hassle-free process that saves me time and energy. Their punctuality has been consistent, and I no longer have to worry about delays or inconveniences. With Belearia, I can now focus on enjoying my travels rather than dealing with unnecessary complications. They have become my go-to choice for ferry services, and I wholeheartedly recommend them to anyone looking for a smooth sailing experience. Thank you, Belearia, for making a positive difference in my travels. M
Melanie Drake
Smooth Sailing with Belearia: A Seamless Experience
As a seasoned resident of Ibiza, my reliance on ferry services is a constant in my life. Navigating the intricacies of online booking systems can often be a tedious task, fraught with potential hiccups. However, Belearia has been a pleasant exception to this norm. The seamless efficiency and professionalism displayed by Belearia have left a lasting impression on me. What sets Belearia apart is their unfailing punctuality. Time is a precious commodity, and the certainty of their schedules brings a sense of ease to my travels. The peace of mind that comes with knowing that my ferry will depart and arrive on time is truly invaluable. While the online booking process does involve a visit to the ticket office for document verification, it is a minor inconvenience in comparison to the stellar service that follows. A smoother verification process would undoubtedly enhance the overall customer experience, but it is a small blip in an otherwise flawless journey with Belearia. In conclusion, Belearia has consistently delivered on their promise of efficiency and professionalism. My interactions with their service have always been positive, leaving me with a sense of satisfaction and reliability. For anyone seeking a smooth sailing experience, Belearia is undoubtedly the way to go.😊
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