Rate Balearia
X
Rate Balearia
Pie-Chart Analysis
9% users rated Poor
4% users rated Average
21% users rated Very Good
54% users rated Excellent
R
Rupert Bruce
Una palabra exelente.
My review for balearia.com Una palabra exelente. C
Casper Jansen
The ship was fine but it took two hours…
My review for balearia.com The ship was fine but it took two hours standing in line to get a Maroccan custom stamp H
Helen
We had a wonderful crossing from…
My review for balearia.com We had a wonderful crossing from mallorca to denia. The ship was very comfortable and great service by the staff H
Helen
We had a wonderful crossing from…
My review for balearia.com We had a wonderful crossing from mallorca to denia. The ship was very comfortable and great service by the staff B
Boyan
Unforgettable Journey with Balearia: Barcelona to Palma
As a first-time traveler with Balearia, I was blown away by the seamless experience from Barcelona to Palma. Despite the ship showing its age, the overall journey was nothing short of amazing. The camarote provided a comfortable and cozy place to rest, ensuring a good night's sleep. Although the shower was on the smaller side, the warm water was a refreshing touch. My first experience with Balearia was truly memorable, and I cannot wait to embark on another adventure with them. B
Boyan
Transformative First Voyage with Balearia: Barcelona to Palma
Embarking on my first maritime adventure with Balearia turned out to be a truly memorable experience. The journey from Barcelona to Palma was marked by exceptional service, providing a glimpse of the company's commitment to customer satisfaction. The vessel may have shown its age, but this in no way detracted from the overall experience. Instead, it lent a sense of character and authenticity to the journey. The comfort of the cabin (camarote) surpassed my expectations, offering a tranquil respite amidst the gentle sway of the waves. Even the compact shower, while small in size, delivered the luxury of warm water, further enhancing the overall comfort. The journey with Balearia not only transported me geographically but also left an indelible mark on me, promising more adventures with this commendable company in the future. Overall, my first voyage with Balearia was, without a doubt, an unforgettable and transformative experience, leaving me eagerly anticipating my next adventure with them. B
Boyan
Great first experience with Balearia…
My review for balearia.com Great first experience with Balearia traveling from Barcelona to Palma. Ship is quite old, but it's not a big deal. Sleeping in a cabin (camarote) was quite comfortable. Shower is quite small but has warm water. S
Sjoerd Adema
Impressive Service, Room for Improvement in Communication
I recently had the pleasure of using balearia.com for a boat trip, and I must say, the overall experience was impressive. The service, the boat, and the punctuality were all remarkable. However, there is a need for improvement in communication. Upon making my reservation through the Balearia website, I encountered a language barrier in their post-booking communication. Despite setting the website to English, I received numerous emails in Spanish, which required me to invest additional effort in translation. More prominently, the information provided on the boarding pass regarding the check-in and boarding times was misleading and factually incorrect. This caused significant confusion and inconvenience, as the actual process did not align with the communicated guidelines. Furthermore, while making the reservation, I opted for an additional "buffet meal" at an extra cost. Unfortunately, upon boarding, I discovered that the restaurant was closed, rendering the meal option unavailable. The subsequent attempt to resolve this issue proved to be quite challenging, as the personnel manning the reception primarily spoke Spanish, adding to the communication barrier. In conclusion, while the overall service provided by Balearia was commendable, there is a definite need for improved communication to ensure a seamless and satisfying customer experience. I sincerely hope that they will address these aspects to further enhance their service quality. Overall, the service provided by Balearia was outstanding; it's just the communication that needs improvement. S
Sjoerd Adema
Great service, really poor communication
My review for balearia.com The service, the boat, the time were all great. The communication was just really poor. I did a reservation trough the balearia website (set to English) and after reservation I got a bunch of e-mails in Spanish (I had to translate myself). The ticket stated (and I quote) "you must check in 90minutes before departure. Boarding closes 45 minutesbefore departure." But it was 45 minutes before departure before the first employee even arrived. Also nothing really closed, the communication on the Boarding pass was just misleading and factually incorrect. The booking process allowed me to pay extra for a "buffet meal". The restaurant however was closed - so no meal there. And trying to get this resolved proved really really hard - Balearia put someone behind "Reception" who just spoke Spanish. S
Sjoerd Adema
Great service, really poor communication
My review for balearia.com The service, the boat, the time were all great. The communication was just really poor. I did a reservation trough the balearia website (set to English) and after reservation I got a bunch of e-mails in Spanish (I had to translate myself). The ticket stated (and I quote) "you must check in 90minutes before departure. Boarding closes 45 minutesbefore departure." But it was 45 minutes before departure before the first employee even arrived. Also nothing really closed, the communication on the Boarding pass was just misleading and factually incorrect. The booking process allowed me to pay extra for a "buffet meal". The restaurant however was closed - so no meal there. And trying to get this resolved proved really really hard - Balearia put someone behind "Reception" who just spoke Spanish. S
Selma Đozić
Exceptional Service and Understanding
I cannot express my gratitude enough for the exceptional service provided by balearia.com. Their professionalism and genuine consideration for their customers' needs and circumstances truly sets them apart. I had to cancel a trip and was pleasantly surprised by how they handled the situation with utmost understanding and care. Not only did they process my refund promptly, but they also took the time to explain the cause of the cancellation in a clear and transparent manner. This level of professionalism and consideration is a rare find in today's customer service landscape, and it truly made a lasting impression on me. I highly recommend balearia.com to anyone in search of a company that not only delivers on their promises but also treats their customers with the respect and understanding they deserve. Thank you, balearia.com, for going above and beyond to take care of your customers. S
Selma Đozić
Professional
My review for balearia.com Professional, and considerate company, taking care of your needs and circumstances. Refund given with properly explained cause of cancelation of trip. S
Selma Đozić
Professional
My review for balearia.com Professional, and considerate company, taking care of your needs and circumstances. Refund given with properly explained cause of cancelation of trip. M
Melanie Drake
Belearia is efficient and professional
As a long-time resident of Ibiza, I can confidently say that Belearia has been a game-changer for me. Their efficiency and professionalism have truly made my ferry travel experiences seamless and stress-free. Living in Ibiza, I often found it frustrating to use online booking systems that still required me to visit a ticket office to present my documents. However, Belearia has perfected a hassle-free process that saves me time and energy. Their punctuality has been consistent, and I no longer have to worry about delays or inconveniences. With Belearia, I can now focus on enjoying my travels rather than dealing with unnecessary complications. They have become my go-to choice for ferry services, and I wholeheartedly recommend them to anyone looking for a smooth sailing experience. Thank you, Belearia, for making a positive difference in my travels. M
Melanie Drake
Belearia is efficient and professional
My review for balearia.com Belearia is efficient and professional. Always on time. As a permanent resident here in Ibiza, I find it time-consuming and irritating to use an online booking system and then have to go to The ticket office to present my documents. There should be an easier process. Other than that, my experience with Belearia has always been good 😊
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}