Baltictours Reviews

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M Maria
1615 days ago

From Portugal

As a traveler from Portugal, I was initially drawn to baltictours.com for a tour of Lithuania, Latvia, and Estonia. I can proudly say that my experience exceeded all expectations. From the moment I reached out with inquiries, the team at Baltic Tours, particularly Iveta, was incredibly helpful and responsive. Upon joining the tour in Vilnius, I was immediately impressed by the seamless organization and attention to detail. Our guide, Alla, not only fluently spoke Spanish and Portuguese, but also showcased a profound understanding of art and culture, enriching every part of the journey. Every guide we encountered, from Vilnius to Tallinn, demonstrated an impressive depth of knowledge and passion for their craft. The tour not only met but exceeded my expectations, leaving me with a deep appreciation for the Baltic region and its rich cultural heritage. I wholeheartedly recommend Baltic Tours to anyone seeking an enriching and unforgettable travel experience.
M Maria
1615 days ago

A Journey of Cultural Enrichment

In the heart of Portugal, a spark of curiosity led us to baltictours.com, where our adventure through Lithuania, Latvia, and Estonia began. From the initial inquiry to the final farewell, our experience with Baltic Tours was nothing short of exceptional. Iveta, our dedicated point of contact, exuded warmth and professionalism, guiding us seamlessly through the booking process. As we arrived in Vilnius, a sense of anticipation filled the air. The meticulously planned tour unfolded before us, a tapestry of rich history and vibrant culture waiting to be explored. Our guide, Alla, a true gem of knowledge and charm, effortlessly navigated between Spanish and Portuguese, adding a personal touch to every anecdote shared. Her passion for art and culture shone through, enriching our journey with depth and insight. In Vilnius and Tallinn, we were greeted by guides whose expertise was matched only by their enthusiasm. Every cobblestone street and ancient cathedral came to life through their stories, painting a vivid picture of the past and present of these enchanting cities. Our time with Baltic Tours was more than just a trip; it was a transformative experience that opened our eyes to the beauty and diversity of the Baltic region. To anyone seeking a blend of history, culture, and genuine hospitality, I wholeheartedly recommend embarking on this journey of a lifetime. Thank you, Baltic Tours, for a truly unforgettable adventure.
M Maria
1615 days ago

A Journey Beyond Borders: Baltic Tours Delivers Unforgettable Memories

As a traveler hailing from Portugal, my quest for a transformative Baltic adventure led me to baltictours.com, a decision that would forever redefine my perspective on travel. Initiated by a simple inquiry, the seamless communication with the exceptional Iveta set the tone for an unparalleled experience. Upon arriving in Vilnius to embark on the tour spanning Lithuania, Latvia, and Estonia, I was greeted by a meticulously planned itinerary that surpassed all expectations. Our guide, Alla, a beacon of knowledge and warmth, effortlessly navigated between Spanish, Portuguese, and English, painting vivid stories of art, culture, and history along the way. The immersive journey through the captivating cities of Vilnius and Tallinn, led by knowledgeable local guides, unveiled hidden gems and historical intricacies that brought the region's rich heritage to life. Each interaction, each sight, and each moment were laced with authenticity and passion, leaving an indelible mark on my soul. Reflecting on my Baltic sojourn, I wholeheartedly endorse Baltic Tours for their unwavering commitment to excellence. From meticulous planning to insightful guides, their dedication to creating meaningful travel experiences is unrivaled. To all fellow travelers seeking an odyssey of discovery, look no further than Baltic Tours - where borders fade, and memories flourish.
W Wyldeck
1619 days ago

Fantastic Tour of the Baltic States

⭐⭐⭐⭐⭐ Unforgettable Adventure through the Baltic Gems I can't help but reminisce about the incredible journey I had with baltictours.com. From the moment I set foot in Lithuania to the breathtaking landscapes of Estonia, Helsinki, and St. Petersburg, every day was filled with wonder and excitement. The guides were not just knowledgeable, but their passion for the region shone through their engaging narratives, giving me a deep understanding of the rich history and culture of each place. Whether it was strolling through the charming streets of Vilnius or taking in the panoramic views of St. Petersburg, every moment felt like a captivating history lesson come to life. The comfort of the buses, the carefully chosen hotels (Vilnius stands out as a favorite), and the seamlessly organized excursions made me feel truly taken care of throughout the trip. I wholeheartedly recommend baltictours.com to anyone seeking an immersive and unforgettable Baltic adventure. This experience has not only left me with cherished memories but also a profound appreciation for the beauty and diversity of the Baltic States. Thank you for an extraordinary journey that will stay with me forever.
W Wyldeck
1619 days ago

Unforgettable Adventure: Exploring the Baltic States with BalticTours.com

From the moment I booked my trip to the Baltic States with BalticTours.com, I knew I was in for a remarkable adventure. The tour through Lithuania, Latvia, Estonia, Helsinki, and St. Petersburg exceeded all of my expectations. First and foremost, the guides were exceptional. Their knowledge, friendliness, and passion for sharing the history and culture of each destination truly enhanced the entire experience. Every question was met with enthusiasm and every story told with genuine interest. The convenience and comfort of the trip were also noteworthy. The buses were spacious and comfortable, providing a relaxing environment to take in the breathtaking scenery. The hotels, particularly in Vilnius, were top-notch, offering a welcome retreat after a day of exploration. What truly stood out, however, were the well-organized excursions. Each day was filled with immersive activities that allowed me to truly connect with the heart and soul of each location. From historic landmarks to hidden gems, every stop felt perfectly curated to provide a comprehensive understanding of the Baltic States. I wholeheartedly recommend BalticTours.com to anyone seeking an unforgettable journey through this enchanting region. Thank you for creating memories that will last a lifetime.
W Wyldeck
1619 days ago

An Unforgettable Journey Through the Baltic States: A Testimonial for baltictours.com

Embarking on a tour with baltictours.com was nothing short of fantastic. As we ventured through the enchanting lands of Lithuania, Latvia, Estonia, Helsinki, and St. Petersburg, every moment was filled with wonder and excitement. The guides were not only brilliant and knowledgeable but also exuded a warmth that made us feel like old friends embarking on a grand adventure. The comfort of the buses ensured that our travels were smooth and enjoyable, allowing us to soak in the stunning landscapes as we made our way from one destination to another. The selection of hotels was impeccable, with a special mention to the one in Vilnius, which truly felt like a home away from home. What truly set this journey apart was the well-organized excursions that let us delve deep into the rich history and culture of each location. From exploring the medieval streets of Tallinn to marveling at the grandeur of the Hermitage Museum in St. Petersburg, every experience was nothing short of mesmerizing. I wholeheartedly recommend baltictours.com to anyone seeking a truly memorable travel experience. Thank you for creating such unforgettable memories and providing a seamless journey through the Baltic States.
D D Wong
1682 days ago

Enjoyable and Informative vacation of 3 baltic countries

I recently had the most enjoyable and informative vacation of three Baltic countries - Lithuania, Latvia, Estonia - over Easter in April 2019, thanks to baltictours.com. From the initial booking to the conclusion of the tour, everything was seamless. There was only one minor booking hiccup, which Iveta promptly resolved. She even offered to call me to address any questions I had about the tour, demonstrating exceptional customer service. The tour director, Elena, was incredibly knowledgeable and a local from Riga, which added a unique and authentic touch to our experience. It was a pleasure to make her acquaintance and learn from her expertise. The 4-star hotels we stayed at were exactly as described in the itinerary, and all the tour personnel were professional and friendly throughout. I genuinely could not find any faults with this tour, and I am looking forward to using baltictours.com again in the future. This experience has left me with lasting memories and a deep appreciation for the Baltic region. Thank you for an unforgettable journey.
D D Wong
1682 days ago

Unforgettable Baltic Adventure: A Perfect Blend of Fun and Learning

Sharing my exceptional experience with baltictours.com, where I embarked on a captivating journey across three Baltic gems - Lithuania, Latvia, and Estonia during the Easter of April 2019. The entire trip, from the initial booking process to the final farewell, unfolded seamlessly, with just a minor glitch swiftly resolved by the efficient Iveta, whose personalized assistance truly stood out. Iveta's dedication shone through when she proactively reached out to clarify my queries, showcasing a level of customer care that was both rare and commendable. The tour director, Elena, a Riga local, was a treasure trove of information, enriching our adventures with fascinating insights and local lore. Her presence added a layer of authenticity that truly enhanced our exploration. The accommodation in the 4-star hotels, meticulously planned as per the itinerary, provided a comfortable and luxurious retreat after eventful days of sightseeing. The tour staff exuded professionalism and warmth, creating a welcoming atmosphere that made every interaction a delight. As a traveler with high standards and expectations, I can confidently say that this tour exceeded all my hopes, leaving me with cherished memories and a yearning to revisit these enchanting destinations. In conclusion, baltictours.com has undoubtedly set a benchmark in curating immersive travel experiences, blending fun and learning seamlessly. With gratitude and a sense of fulfillment, I eagerly anticipate my next journey with them, confident that it will be nothing short of extraordinary.
D D Wong
1682 days ago

An Unforgettable Exploration through the Baltic Wonders

Experiencing the charm of three Baltic gems, Lithuania, Latvia, and Estonia, with baltictours.com was an absolute delight. My Easter vacation in April 2019 was nothing short of magical, thanks to the seamless service from start to finish. Despite a minor hiccup during booking, the efficient support from Iveta swiftly resolved the issue, showcasing their dedication to customer satisfaction. The personalized touch of Iveta offering to address my tour inquiries over a phone call truly exemplified their commitment to ensuring a memorable experience for each traveler. Elena, our knowledgeable tour director hailing from Riga, added a special local perspective that enriched our journey. Her insights and stories brought each destination to life, creating a profound connection with the Baltic culture. The carefully selected 4-star hotels along the itinerary exceeded expectations, providing comfort and luxury after each day of exploration. Every encounter with the tour personnel was marked by professionalism and genuine warmth, making us feel welcomed and valued throughout the trip. Reflecting on this enriching experience, I can confidently say that baltictours.com exceeded all expectations, leaving me with unforgettable memories and a deep appreciation for the Baltic region. Without a doubt, I eagerly anticipate my next adventure with them, knowing that exceptional service and unparalleled experiences await.
Y Ying Kit Yeung
1683 days ago

Recommendable, but beware, hotels assigned

I recently had the pleasure of embarking on an 11-day private tour organized by Baltic Tours, exploring Estonia, Latvia, Lithuania, and Poland with a group of 12. Our experience was a mix of highs and lows, but overall, it left an indelible mark. Our tour guide was a font of knowledge, with deep expertise and a welcoming demeanor that truly enriched our journey. The coach provided was not only comfortable but also a safe haven after long days of exploration. However, the accommodations provided in Tallinn and Riga fell short of expectations. In Tallinn, the original booking was for the esteemed Hotel Radisson Blu Olumpia 4*, but we were ultimately placed in Hestia Hotel Barons, which paled in comparison. The rooms were cramped, the facilities dated, and the absence of a window was baffling. A similar situation unfolded in Riga, where we were promised the esteemed Hotel Mercure Riga 4* but were instead assigned the disappointing Rixwell Old Riga Palace. If I may offer a word of advice, it would be to firmly request that Baltic Tours uphold the initial hotel bookings they provide. While our overall tour experience was delightful, the deviation from the promised accommodations left a lasting impact. I sincerely hope that future travelers will not encounter similar discrepancies and will have the opportunity to fully enjoy the recommended accommodations. Despite these setbacks, the beauty and charm of the Baltic region shone through, and the memories we formed will undoubtedly outlast any fleeting disappointment.
Y Ying Kit Yeung
1683 days ago

Recommendable, however beware, lodges assigned

My assessment for baltictours.com Baltictours organized a 11 days Estonia, Latvia, Lithuania & Poland 12 individuals non-public tour in finish Could 2019. All went clean, tour information had good information, properly expertise and courtesy. Coach supplied wasvery snug. Very cautious drivers have been useful, although they did not converse English. Accommodations assigned in Tallinn & Riga are very disappointing. In Tallinn, the lodge quoted is Lodge Radisson Blu Olumpia 4*, and at last assigned to Hestia Lodge Barons, which is an outdated timer lodge, rooms and bogs are small, and no window, Nowhere near a 4 stars lodge. In order in Riga, quoted Lodge Mercure Riga 4* and assigned a horrible Rixwell Outdated Riga Palace. My recommendation to you: Insist Balticyours to stay to the lodges they initially quoted !!
Y Ying Kit Yeung
1683 days ago

Unforgettable Journey with a Few Bumps: A Candid Review of baltictours.com

Embarking on an 11-day private tour through Estonia, Latvia, Lithuania, and Poland with Baltictours in May 2019 was an unforgettable experience. The tour guide's expertise, experience, and warmth added immense value to our journey, making every moment enriching. The comfortable coach and attentive drivers ensured our safety and comfort throughout the trip. However, the highlight of the trip, the hotels assigned in Tallinn and Riga, fell short of expectations. Anticipating stays at Hotel Radisson Blu Olumpia 4* in Tallinn and Hotel Mercure Riga 4* in Riga, we were instead placed in Hestia Hotel Barons and Rixwell Old Riga Palace, respectively. The discrepancy between the quoted and actual accommodations was disheartening. The rooms at Hestia Hotel Barons lacked the luxury expected of a 4-star establishment, with cramped spaces and no windows. Similarly, Rixwell Old Riga Palace failed to meet the standards of a Mercure Riga 4* hotel. For future travelers, I recommend insisting that Baltictours honor their original hotel quotes to avoid disappointment during your stay. While the journey itself was filled with memorable experiences, addressing these hotel assignment discrepancies would greatly enhance the overall travel experience with Baltictours.
S SJCN
1684 days ago

Baltic States Capitals and Helsinki July 2019

I can't speak highly enough about my experience with Baltic Tours. From the moment I booked my trip to explore the Baltic States Capitals and Helsinki, I was impressed by the professionalism and attention to detail. The team seamlessly accommodated my language needs and promptly addressed all my inquiries, making the booking process a breeze. During the tour, I was enthralled by the wealth of knowledge and genuine friendliness of the senior tour guides and local experts. Their passion for the capitals we visited was truly contagious, and I found myself immersed in the rich history and culture of each location. The accommodations provided were top-notch, ranging from excellent to good, ensuring a comfortable stay throughout the journey. Additionally, the bus service was exemplary, with professional and courteous drivers who further enhanced the overall experience. I am already looking forward to my next adventure with Baltic Tours. The quality of their programs and the dedication of their staff have left a lasting impression, and I wholeheartedly recommend them to anyone seeking a memorable and enriching travel experience. Thank you, Baltic Tours, for an unforgettable journey!
S SJCN
1684 days ago

Unforgettable Baltic Adventure with Exceptional Service

As an avid traveler, I can confidently say that my experience with baltictours.com exceeded all expectations. From the moment I booked my trip to the final farewell, every detail was professionally handled. The dedication of the staff to cater to diverse language needs and promptly address inquiries truly set them apart. Exploring the captivating capitals of the Baltic states became an enriching journey thanks to the exceptional senior tour guides and local experts. Their wealth of knowledge and genuine enthusiasm added a profound dimension to each stop, making every moment a memorable learning experience. Accommodations varied, but the overall standard remained commendable. The diverse range ensured a comfortable and enjoyable stay throughout the trip. Additionally, the bus service was impeccable, with drivers who exuded professionalism and courtesy at every turn, contributing to a seamless and pleasant travel experience. I am wholeheartedly looking forward to embarking on another adventure with Baltic Tours. Their commitment to delivering quality programs and exceptional staff has undoubtedly won me over. I highly recommend Baltic Tours to those seeking a meticulously organized and culturally enriching journey.
S SJCN
1684 days ago

Embarking on an Unforgettable Journey: Baltic Tours Review

Venturing into the Baltic States Capitals and Helsinki with Baltic Tours in July 2019 was a decision that my heart will forever cherish. From the moment of booking to the last farewell, every detail was meticulously handled with a touch of professionalism and care that truly set this tour apart. The seamless coordination of language preferences, prompt responses to inquiries, and the provision of exceptional senior and local guides left me in awe of the expertise and dedication of the team at Baltic Tours. Their passion for sharing the history and culture of the enchanting capitals we explored was palpable in every word spoken. The accommodations, ranging from excellent to good, offered a comfortable retreat after eventful days of sightseeing. The bus service was a standout feature, with drivers who not only navigated the roads with skill but also exuded warmth and courtesy throughout the journey. My heart sings with gratitude for the unforgettable experiences and the genuine connections made along the way. I eagerly anticipate the opportunity to embark on yet another adventure with Baltic Tours, knowing that each trip promises to be a masterpiece of discovery and joy. Thank you for crafting moments that will be cherished forever.

Introduction

Baltictours.com is a Lithuania-based travel agency that offers a wide range of tours, holiday packages, and travel services across the Baltic States and beyond. The company caters to both individual travelers and groups, providing customized trips that suit different types of travelers' preferences and budgets. With over 20 years of experience in the travel industry, Baltictours.com has gained a reputation for its exceptional service and quality products that enable travelers to explore various destinations in the Baltics and beyond.

Pros and Cons

Pros: - The company offers a wide range of travel services and packages that cater to different preferences and budgets. - The website is user-friendly and easy to navigate, making it easy to find relevant information and book services. - Baltictours.com has a high level of customer service, including 24/7 support and assistance during the trip. - The company has a good reputation for providing quality products and services, ensuring that travelers get the best experience. Cons: - Pricing is not very transparent on the website, making it challenging to compare packages and services easily. - The company does not offer many promotions or discounts regularly, making it less appealing to budget-conscious travelers.

User Experience

Baltictours.com provides a user-friendly platform where travelers can easily find and book services. The website is well-designed, with clear menus that offer easy access to different categories of services. Travelers can browse different tours and packages, choose their preferred dates, and make payments securely. Additionally, the website has a blog section where travelers can find helpful tips and guides about various destinations, enhancing the overall user experience.

Pricing and Value for Money

Baltictours.com offers competitive prices for its different travel services and packages. However, the pricing is not very transparent on the website, making it challenging to compare and evaluate prices quickly. Nevertheless, most packages include accommodation, transportation, and guided tours, providing good value for money, especially for those seeking a hassle-free travel experience.

Alternatives

There are several alternative travel agencies that offer similar services to Baltictours.com. Some of the notable competitors include Viator, Baltic Holidays, and TravelBaltics. Each of these agencies offers different travel packages and services, making it essential to compare and evaluate different offers to find the most suitable one for your travel needs.

Customer Service

Baltictours.com has an excellent customer service reputation, providing 24/7 assistance and support during the trip. The company has a team of experienced travel consultants who offer personalized service, helping travelers to plan and book customized trips that suit their preferences and budget. Additionally, the company has a comprehensive FAQ section and a blog that offers helpful travel tips and guidance, enhancing the overall customer experience.

Product Quality and Selection

Baltictours.com offers a wide range of travel services, including city tours, cultural experiences, adventure tours, and more. All products and services are carefully selected, ensuring that travelers get the best experience. The company has a team of experienced travel consultants who provide personalized recommendations, helping travelers choose the most suitable travel packages and services.

Website Usability

Baltictours.com has an easy-to-use website that enables travelers to find and book services easily. The website is well-structured, with clear menus that offer easy access to different categories of services. Additionally, the website offers multiple payment options, including PayPal and credit cards, making it convenient for travelers to pay for services securely.

Returns and Exchanges

Baltictours.com offers a refund policy for its travel packages and services. However, the refund policy varies depending on the specific package and service booked. Travelers are advised to read the terms and conditions of their bookings carefully and contact customer service in case of any issues.

Promotions and Discounts

Baltictours.com does not offer many promotions or discounts regularly. However, the company occasionally offers exclusive deals and discounts to its newsletter subscribers or social media followers. Additionally, the company offers group discounts for larger bookings, making it ideal for group travelers.

Reputation

Baltictours.com has a good reputation in the travel industry. The company has been in business for over 20 years, providing quality travel services that meet different preferences and budgets. Additionally, the company has received positive customer reviews on its website and travel review platforms such as TripAdvisor, showcasing its commitment to providing the best travel experiences.

Payment Options

Baltictours.com offers multiple payment options, including credit cards and PayPal, making it convenient for travelers to pay for services securely. Additionally, the website is designed with secure SSL encryption, ensuring that all transactions are safe and protected.

Loyalty Programs

Baltictours.com does not offer a formal loyalty program. However, the company offers exclusive deals and discounts to its newsletter subscribers and social media followers, making it ideal for repeat customers.

Customer Reviews

Customer reviews on Baltictours.com are generally positive, with many travelers praising the company's excellent service and quality products. Additionally, the company responds to customer feedback promptly, addressing any issues and concerns that travelers may have.

Community Involvement

Baltictours.com is actively involved in the community, supporting various charity initiatives that promote sustainable tourism and local communities' development. The company also partners with different organizations promoting environmental sustainability and responsible tourism practices.

Shipping and Costs

Baltictours.com does not offer shipping services, given the nature of its business. However, the company offers door-to-door transportation services as part of its travel packages, making it easy for travelers to move from one destination to another. The costs of transportation and other services are typically included in the travel package, ensuring that travelers have a hassle-free experience. In conclusion, Baltictours.com is a reputable travel agency that provides quality travel services and packages across the Baltic States and beyond. The company offers a wide range of travel products and services that cater to different traveler preferences and budgets. While pricing could be more transparent and promotions more frequent, the company's good reputation, excellent customer service, and quality products make it ideal for those seeking a stress-free travel experience.