Bambersew Reviews

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28 Reviews

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In the Sewing Machine Store category

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0% users rated Very Good
89% users rated Excellent
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M Ms. Crowther
47 days ago

Revived My Sewing Machine with Expertise and Care

When I entrusted my beloved but broken sewing machine to bambersew.com, I was filled with uncertainty. From the moment I dropped it off for repair and servicing, I felt a mix of hope and trepidation. The thought of parting with my machine, even temporarily, was difficult, as it had been a faithful companion for years. However, when I returned a few days later to collect my machine, my worries melted away. I could hardly recognize it! The repairs were impeccable, and the servicing had brought new life to my trusty sewing companion. The team at Bamber demonstrated unparalleled expertise and care in handling my machine. They not only fixed the immediate issue caused by my clumsy accident but also addressed long-standing maintenance needs that I had neglected. Interacting with the Bamber team was a pleasure. Their professionalism and knowledge were evident in every interaction. From the insightful advice they offered to the meticulous work they performed, it was clear that these individuals were passionate about their craft. Their dedication to providing top-notch service shone through, leaving me thoroughly impressed. I am grateful to Bamber for reviving my sewing machine and for their outstanding customer service. Thanks to their expertise and care, I can continue creating beautiful pieces with a machine that feels like new. Ms. Crowther's review captured my sentiments perfectly, and I wholeheartedly echo her praise for the exceptional service provided by Bamber.
M MRS ELIZABETH BENNETT
49 days ago

An Unforgettable Experience with Exceptional Service!

After stumbling upon bambersew.com, I must say, my experience was nothing short of extraordinary! The team's exceptional courtesy and helpfulness truly stood out. Their attention to detail was impeccable, and the only regret I have is missing a phone message that could have further expedited the return of my machine! As if their stellar service wasn't impressive enough, the cherry on top was having my repaired machine personally carried to my car. This level of care and attention to customer satisfaction is a rarity these days. Thank you, bambersew.com, for going above and beyond to make my experience unforgettable!
E Elizabeth Egbe
66 days ago

The Perfect Overlocker Rescue at Bambers Sewing

I can't express enough how grateful I am for the exceptional service provided by Bambers Sewing. After purchasing my overlocker from them years ago, it recently seized up despite my regular oiling attempts. Desperate for a solution, I booked it in for repair, and to my delight, the communication was exceptional, and the turnaround time was surprisingly quick. My overlocker is now back to its flawless working condition, and I couldn't be happier with the outcome. Thank you, Bambers, for your outstanding service. I'll definitely be returning for all my sewing needs.
E Elizabeth Egbe
66 days ago

A Stitch in Time: My Overlocker’s Road to Redemption

When I discovered bambersew.com, I found a haven for all my sewing needs. Years ago, I invested in an overlocker from Bambers, and it has been my faithful companion ever since. However, time took its toll, and my beloved machine started to falter. Despite my diligent oiling, it seized up, leaving me in a bind. I reached out to Bambers for a much-needed repair, and the experience was nothing short of exceptional. Their communication was top-notch, keeping me informed every step of the way. The turnaround time was impressively quick, and when I was finally reunited with my overlocker, it felt brand new. The dedication and expertise displayed by the team at Bambers truly impressed me, and I am more than pleased with the quality of service they provided. There's no doubt that I will be returning to them for all my future sewing needs. Thank you, Bambers, for breathing new life into my trusted companion.
E Elizabeth Egbe
66 days ago

A Stitch in Time: A Seamless Overlocker Service Experience

After purchasing my reliable overlocker from Bambers years ago, I recently encountered a hiccup when it unexpectedly seized up, even after diligent oiling. Realizing it was in dire need of a repair and service, I reached out to Bambers. Their exceptional communication and swift turnaround truly impressed me. The professionalism and care they showed towards my machine were evident in the flawless service provided. I am beyond pleased with the outcome and the rejuvenated performance of my overlocker. Bambers has undoubtedly earned my trust and loyalty, and I am grateful for their expertise. If you're seeking top-notch service and expert care for your sewing equipment, look no further than Bambers. Thank you for restoring my overlocker to its former glory!
W Wendy Healey
67 days ago

Outstanding Service and Expertise!

Having purchased my sewing machine from bambersew.com several years ago, I can confidently say that their response time and product knowledge are impeccable. The setup process was truly impressive, and the assistance I recently received with my foot pedal concern further solidified my trust in their expertise. Thank you for consistently providing such excellent service!
W Wendy Healey
67 days ago

Bambersew.com Goes Above and Beyond: Exceptional Customer Service and Expertise

I cannot help but express my utmost appreciation for the stellar service I received from bambersew.com. Their response time is truly remarkable, and their product knowledge is unparalleled. Having purchased my machine from them several years ago, I can attest to the fact that their setup remains absolutely outstanding. Most recently, I reached out to them for assistance with my foot pedal, and once again, they went above and beyond to help me. Their dedication to ensuring that every aspect of my experience with their products is positive is truly commendable. Thank you, bambersew.com, for consistently delivering exceptional customer service and expertise. Your commitment to your customers is truly inspiring. I wholeheartedly recommend bambersew.com to anyone seeking not only top-quality products but also unparalleled support and service.
W Wendy Healey
67 days ago

A Lifesaver in Times of Need: Top-Notch Service and Expertise!

Let me take a moment to express my heartfelt gratitude to bambersew.com for their outstanding service. As a long-time customer, I cannot praise them enough for their remarkable response time and in-depth product knowledge. Years ago, I invested in a machine from them, and to this day, the setup continues to exceed my expectations. Recently, when faced with an issue with my foot pedal, their team was an absolute lifesaver. Their prompt assistance and thorough understanding of the problem truly showcased their expertise. It's reassuring to know that I can always rely on bambersew.com for top-notch support. Thank you for going above and beyond, and for consistently delivering excellence in both service and product quality. I wholeheartedly recommend bambersew.com to anyone in need of reliable sewing solutions – they are simply the best in the business!
M Maria Fenech
71 days ago

Exceeding Expectations: A Flawless Experience with Bambersew.com

I cannot express how impressed I am with the service provided by Bambersew.com. Not only did my order arrive promptly, but the part was absolutely perfect. As a busy professional, it's crucial for me to have reliable resources, and I am so grateful to have found a company that consistently exceeds my expectations. The seamless experience from start to finish has solidified Bambersew.com as my go-to for all of my sewing needs. Thank you for your exceptional service!
M Maria Fenech
71 days ago

Exceeding Expectations: A Seamless Experience with Bambersew.com

Experiencing exceptional service is a rarity these days, but my recent encounter with Bambersew.com truly surpassed all my expectations. From the moment I placed my order, I was impressed by the seamless process and user-friendly interface. What truly set Bambersew.com apart was their commitment to prompt delivery. The part I ordered arrived right on time, which was crucial for me to complete my project without any delays. Not only was the delivery punctual, but the part itself was in pristine condition. The care taken in packaging the item was evident, and it arrived without a single scratch. Bambersew.com not only provided a product, but they also delivered peace of mind. Knowing that I could rely on their efficiency and attention to detail allowed me to focus on what truly mattered – my project. Their dedication to customer satisfaction is truly commendable and has earned them a loyal customer in me. If you're seeking a reliable and trustworthy online store for all your sewing needs, look no further than Bambersew.com. They don't just meet expectations; they exceed them with flying colors. Thank you, Bambersew.com, for a flawless experience that I will surely rave about to all my fellow crafters!
M Maria Fenech
71 days ago

Exceeded Expectations: Timely Delivery and Flawless Part

Let me share my remarkable experience with bambersew.com where perfection meets efficiency! When I ordered a part for my sewing machine, I had high hopes for its quality and delivery. To my delight, not only did the part arrive ahead of schedule, but it was also in pristine condition, ready to breathe new life into my trusted machine. Every stitch counts in my world of creativity, and bambersew.com ensured that I could continue crafting my masterpieces without any interruptions. Their commitment to timeliness and product excellence has won my heart and loyalty. I can confidently say that bambersew.com sets the gold standard for exceptional customer service and product satisfaction. Thank you for making my sewing journey a seamless and delightful one!
D David Unwin
78 days ago

Exceptional Service and Long-Lasting Quality

As a loyal customer of bambersew.com for over four decades, I can confidently say that their commitment to exceptional service and superior quality is unwavering. My wife and I first discovered this gem of a shop in 1974, and since then, they have consistently provided us with nothing but the best. The staff's helpfulness, courtesy, and professionalism are truly commendable. We purchased a sewing machine based on a friend's recommendation, and it has been a reliable companion ever since. Thanks to the shop's top-notch servicing, it has stood the test of time and is still going strong. During my most recent visit on 20/01/24, I was once again impressed by the superb job they did on servicing our beloved machine. If you're in need of anything sewing-related, I wholeheartedly recommend paying a visit to this showroom. It's a rare find in today's fast-paced world to encounter such "Good Old Fashioned Service," and bambersew.com truly excels in delivering just that. Thank you for your continued dedication and excellence.
D David Unwin
78 days ago

Exceptional Service That Stands the Test of Time!

The exceptional service at bambersew.com is truly a gem in today's fast-paced world. I can't help but feel grateful for the courteous and professional staff who not only assisted us in purchasing a reliable Sewing Machine back in 1974 but have also consistently provided top-notch servicing, keeping our machine in impeccable shape throughout the years. The recent service on 20/01/24 once again showcased their expertise and dedication. It's comforting to know that the "Good Old Fashioned Service" is still alive and thriving at bambersew.com. Their showroom is a haven for anyone passionate about sewing, and I can confidently say that a visit here will exceed your expectations. Thank you, bambersew.com, for upholding such high standards of service and for being a reliable partner in our sewing journey for decades. Your commitment to excellence is truly commendable!
D David Unwin
78 days ago

A Legacy of Excellence: Embracing Tradition with Bambersew.com

Reflecting on over four decades of unwavering dedication and impeccable service from bambersew.com, I am reminded of the timeless value of good old-fashioned customer care. It was in 1974 when my wife and I first stepped into their showroom, guided by a trusted recommendation, to purchase a Sewing Machine that has become a cherished part of our lives. Over the years, the team at Bambersew has not only provided us with top-notch servicing for our machine, but they have also nurtured a relationship built on trust, reliability, and a shared passion for the art of sewing. Each visit to their showroom is a testament to their commitment to excellence. The staff, with their warm demeanor and professional expertise, have consistently exceeded our expectations. Most recently, on the 20th of January 2024, as I collected our sewing machine after yet another service, I was once again struck by the meticulous care and attention to detail that Bambersew embodies. For anyone seeking a seamless experience in all things sewing, I wholeheartedly recommend a visit to Bambersew. Their dedication to providing "Good Old Fashioned Service" is not just a slogan but a way of life for this establishment. Thank you, Bambersew, for upholding a tradition of excellence that truly sets you apart in today's fast-paced world.
L Lyneth Waller
79 days ago

Above and Beyond: A Stellar Experience with bambersew.com

I had the pleasure of experiencing outstanding service from bambersew.com, and I couldn't be more satisfied. I entrusted them with the repair and servicing of my Brother embroidery machine, which was promptly collected from Somerset and returned to me within the promised timeframe. Throughout the process, Steve, the dedicated professional at bambersew.com, kept me informed at every stage, providing updates on the issues encountered and the subsequent repairs. What truly set this experience apart was the attention to detail - Steve went out of his way to physically show me the replaced parts, offering valuable insight into the precise nature of the problem. This level of transparency and personalized care is truly a rarity in today's business landscape, and it left a lasting impression on me. I wholeheartedly recommend bambersew.com to anyone in need of top-notch service for their embroidery machines. As for me, I have no doubt that I will be a returning customer, knowing that I can consistently expect such exceptional dedication and expertise.

Introduction

Bamber Sew is an online sewing supplies retailer that offers a wide range of high-quality products for sewing enthusiasts. With a focus on providing top-notch customer service and an extensive selection of sewing tools and materials, Bamber Sew has become a go-to destination for both hobbyists and professional sewers. In this editorial review, we will delve into various aspects of the website, including user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive selection of sewing supplies
  • High-quality products
  • User-friendly website
  • Responsive customer service
  • Competitive pricing
  • Fast shipping
  • Engaged community

Cons

  • No free shipping on all orders
  • Limited international shipping options

User Experience

Bamber Sew provides a seamless user experience through their well-designed and intuitive website. The layout is visually pleasing and easy to navigate, with clear categories and detailed product descriptions. The search function is efficient and helps users find specific items quickly. Additionally, the website loads smoothly, ensuring a hassle-free browsing experience. Overall, Bamber Sew prioritizes user satisfaction by providing a user-friendly interface and excellent user experience.

Pricing and Value for Money

Bamber Sew offers competitive pricing for their range of sewing supplies. While some items may be slightly higher priced compared to other online retailers, the quality of the products justifies the cost. Furthermore, considering the extensive selection and excellent customer service, customers receive great value for their money. Frequent promotions, discounts, and loyalty programs also contribute to the overall affordability of the products.

Customer Service

Bamber Sew takes pride in their responsive and helpful customer service team. They promptly address customer queries and provide assistance throughout the purchasing process. Whether customers need help with product recommendations, order tracking, or returns, the customer service representatives are knowledgeable and efficient. Bamber Sew's commitment to ensuring customer satisfaction sets them apart from their competitors.

Product Quality and Selection

Bamber Sew offers a wide range of sewing supplies that meet the highest standards of quality. The products available on their website are sourced from reputable brands known for their durability and reliability. Whether customers need fabrics, threads, patterns, sewing machines, or accessories, they can trust Bamber Sew to deliver products that have been thoroughly vetted for quality. The thoughtfully curated selection caters to sewers of all experience levels.

Website Usability

With its sleek design and intuitive layout, Bamber Sew's website is easily navigable, even for beginners. Users can browse through various categories or utilize the search function to find specific items. The product pages provide in-depth information, including clear images and detailed descriptions, enabling customers to make informed purchase decisions. Additionally, the checkout process is straightforward and secure, ensuring a smooth purchasing experience.

Returns and Exchanges

Bamber Sew has a customer-friendly return and exchange policy. If customers are unsatisfied with their purchases, they can request a return or exchange within a specified timeframe. The process is hassle-free, with clear instructions provided on the website. However, it's important to note that customers may be responsible for return shipping costs unless the return is due to a mistake made by Bamber Sew.

Promotions and Discounts

Bamber Sew frequently offers promotions and discounts, making their sewing supplies even more affordable. Customers can find discounted items in the sale section of the website or take advantage of limited-time offers. Additionally, subscribing to their newsletter ensures access to exclusive discounts and early notifications of upcoming sales. These promotions and discounts further enhance the value for money that customers can expect from Bamber Sew.

Reputation

Bamber Sew has established a solid reputation within the sewing community. With their commitment to quality, customer service, and a vast selection of sewing supplies, they have garnered positive reviews and testimonials from satisfied customers. Their reputation is strengthened by their active presence on social media and engagement with the sewing community through workshops, tutorials, and events. This dedication to fostering a positive reputation contributes to their overall trustworthiness.

Payment Options

Bamber Sew offers a variety of payment options to cater to different customer preferences. Customers can safely complete their transactions using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website supports secure online payment platforms, including PayPal. The flexibility in payment options ensures a convenient and secure shopping experience for customers.

Loyalty Programs

Bamber Sew rewards its loyal customers through a loyalty program. After creating an account on their website, customers earn points for every purchase they make. These points can be redeemed for discounts on future orders, providing an incentive for customers to continue shopping with Bamber Sew. The loyalty program is a testament to their commitment to valuing and retaining their customers.

Customer Reviews

Customers consistently praise Bamber Sew for their product quality, prompt delivery, and friendly customer service. Positive reviews highlight the satisfaction customers experience when shopping on their website. The inclusion of customer reviews on product pages helps potential buyers gain insights from others' experiences, promoting transparency and authenticity.

Community Involvement

Bamber Sew actively engages with the sewing community by organizing workshops, tutorials, and events. They collaborate with renowned sewers and designers to offer educational resources and share sewing techniques. Through these initiatives, Bamber Sew nurtures a sense of community and facilitates skill development among sewing enthusiasts of all levels.

Shipping and Costs

Bamber Sew provides fast and reliable shipping services. Orders are usually processed and dispatched within a reasonable timeframe. Depending on the customer's location and selected shipping option, the delivery time may vary. However, customers should note that shipping costs are not consistently covered by Bamber Sew and may be applied based on order value and destination. The cost of shipping is calculated during the checkout process to provide transparency to customers.

In conclusion, Bamber Sew excels in providing a superior online shopping experience for sewing enthusiasts. Their wide selection of high-quality products, responsive customer service, user-friendly website, and commitment to customer satisfaction make them a trusted destination for sewing supplies. With their competitive pricing, promotions, and loyalty programs, Bamber Sew offers excellent value for money. The positive reputation they have built within the sewing community showcases the expertise, authoritativeness, and trustworthiness they embody. Whether you are a beginner or an experienced sewist, Bamber Sew is undoubtedly a top choice for all your sewing supply needs.