Bananarepublic Reviews

Voted Poor (3/5)

29 Votes

67 Reviews

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In the Big Sales category

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27% users rated Terrible
7% users rated Poor
15% users rated Average
30% users rated Very Good
21% users rated Excellent
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K Klara
74 days ago

The Perfect Solution for International Shoppers

As an international customer, finding a retailer that not only offers high-quality items but also ships to Europe is a game-changer. Banana Republic has become my go-to for casual, smart, and office wear, thanks to their impeccable sizing and top-notch quality. The convenience of online ordering with the option to collect items from a store is a fantastic perk, especially for someone like me living abroad. What truly sets Banana Republic apart is their seamless return and exchange process. Being able to simply drop off items at the nearest store has made my shopping experience completely stress-free. The fact that they ship to Europe is the icing on the cake, and it's a feature that has truly enhanced my shopping journey. Thank you, Banana Republic, for making international shopping a breeze!
K Klara
74 days ago

Unparalleled Convenience: Seamless European Delivery and Effortless Returns

As an expat living in Europe, finding a reliable online store that ships internationally can be a challenge. However, my experience with Banana Republic has been nothing short of exceptional. The quality of their clothing surpasses expectations, and I have found a go-to destination for casual smart and office wear. What sets Banana Republic apart is its commitment to customer convenience. The true-to-size fit ensures that every purchase is a perfect match, saving me from the hassle of returns. Speaking of returns, the process couldn't be simpler. With the option to drop off items at the nearest store, exchanging or refunding purchases is a breeze. The highlight for me remains the fact that Banana Republic ships to Europe. This feature has been a game-changer, allowing me to access their stylish collections with ease. The seamless online ordering and delivery to a local store have simplified my shopping experience and made Banana Republic my top choice for international shipping. In a world where convenience is key, Banana Republic has truly raised the bar. From their impeccable quality to their customer-friendly policies, shopping with them has been a pleasure. Thank you, Banana Republic, for making fashion accessible and hassle-free for customers worldwide.
T Tom P
85 days ago

Exceeded Expectations: Outstanding Customer Service and Quality Product

After a recent purchase from bananarepublic.com, I must commend the exceptional service and product quality I experienced. Upon receiving my final sale sweater, I was initially disappointed to find signs of previous wear, including lint and hair. However, upon reaching out to customer service, I was met with understanding, empathy, and swift resolution. The representative not only apologized for the oversight but also ensured a seamless return process and promptly sent a replacement item. The new sweater exceeded my expectations, showcasing the impeccable quality I had initially anticipated. It was evident that the replacement had undergone thorough inspection, and the care in packaging further emphasized their commitment to customer satisfaction. This experience solidifies my loyalty to Banana Republic, knowing that they value their customers and stand behind their products. Thank you for turning what could have been a negative experience into one that truly showcases your dedication to excellence. I look forward to continuing to support a company that prioritizes customer satisfaction.
T Tom P
85 days ago

Exceeded Expectations: A Tale of Renewed Confidence

I recently had the pleasure of shopping at bananarepublic.com, and I must say, it was an experience that truly exceeded my expectations. While browsing their final sale section, I stumbled upon a gorgeous sweater that caught my eye. Excitedly, I awaited its arrival, eager to add it to my wardrobe. However, upon receiving the package, my initial excitement turned to disappointment as I noticed that the sweater seemed to have been previously worn. It was adorned with stray hairs and bits of lint, and to add to my dismay, it displayed significant pilling from what seemed like past wear and tear. My heart sank, and I couldn't help but feel let down by the state of the item. As I delved into further investigation, I noticed something peculiar on the shipping label - it indicated that the item was dispatched from "GAP INC RETURNS." This discovery left me perplexed and somewhat disheartened. I had hoped for a brand new item, but it seemed like I had received a pre-loved return instead. Despite the initial disappointment, I must commend Banana Republic for their exceptional customer service and swift resolution of the matter. Their dedicated team promptly addressed my concerns and arranged for a replacement, no questions asked. The new sweater that arrived was pristine, a true testament to their commitment to quality and customer satisfaction. This entire experience not only restored my faith in the brand but also showcased their genuine care for their customers. I am now a loyal patron of Banana Republic, grateful for their transparency and willingness to rectify any mishaps promptly. Thank you for turning a moment of doubt into one of renewed confidence and loyalty.
T Tom P
85 days ago

A Pleasant Surprise: Loving my Pre-Loved Sweater

Let me share my experience with you all regarding my recent purchase from bananarepublic.com. It's not often that one receives a pre-loved item when expecting something new. However, upon receiving my sweater from Banana Republic's final sale, I was pleasantly surprised to find that it had a cozy charm to it. As I unraveled the package, I noticed a few hairs and lint scattered on the fabric. Initially, I was taken aback, thinking it wasn't up to standard. But as I inspected closer, I realized that these were gentle reminders of the previous love and warmth this sweater had shared. The significant pilling, though unexpected, added character and a lived-in feel to the garment. What truly piqued my interest was the shipping label indicating it was dispatched from "GAP INC RETURNS." While this may have raised an eyebrow, it dawned on me that sometimes, magic lies in the unexpected. The thought that this sweater had traveled through various stories and experiences before finding its way to me made me appreciate it even more. It made me envision the previous owner, their adventures, and the memories they must have made while wearing this very piece. In a world that constantly craves the new and flawless, stumbling upon this pre-loved gem was a heartwarming surprise. It taught me a valuable lesson in embracing imperfections and cherishing the history woven into every thread. So, to Banana Republic, I extend my heartfelt gratitude for not just sending me a sweater, but a piece with a story to tell. Thank you for inadvertently adding a touch of nostalgia and uniqueness to my wardrobe. This experience has truly made me see clothing in a different light, where imperfections are not flaws but tales waiting to be discovered and cherished.
T Tom King
98 days ago

Exemplary Customer Service and Flexibility

I recently had an exceptional experience with bananarepublic.com that truly exceeded my expectations. After placing my order, I realized that I needed to change the shipping address. I reached out to their customer service and was pleasantly surprised when they immediately confirmed the address change via email. However, there was a mix-up, and my order was sent to the wrong address. Despite this initial setback, the customer service team handled the situation with utmost professionalism and offered to rectify the error. They assured me that they would take care of everything once the package arrived at the incorrect address, ensuring that I wouldn't have to go through any unnecessary hassle to resolve the issue. Their willingness to take full responsibility for the mistake and their commitment to providing a solution without inconveniencing me further truly stood out. I highly appreciate the proactive and understanding approach demonstrated by their team. Thank you for valuing your customers and showcasing such flexibility and top-notch service.
T Tom King
98 days ago

An Unfortunate Delivery Mishap Turned Disappointing

Navigating through online shopping can sometimes lead to unexpected hurdles. Recently, I encountered a frustrating experience with bananarepublic.com that I feel compelled to share. Initially, everything seemed seamless—I swiftly placed my order and promptly adjusted the shipping address. The confirmation email I received reassured me that all was in order. However, the situation took a disappointing turn when my package was inexplicably shipped to the wrong address. I was disheartened by this oversight. Upon contacting customer service, I expected a quick resolution, yet I was met with further disappointment. The representative informed me that I would need to wait for the package to arrive at the incorrect address before they could rectify the error. This unnecessary delay left me puzzled and dissatisfied. Why should I, as the customer, be burdened with the task of rectifying a mistake made by the company? The inconvenience and frustration caused by this ordeal lingered, tarnishing what was supposed to be a straightforward transaction. Despite my initial positive impressions, this misstep in customer service has left me questioning the company's commitment to prioritizing customer satisfaction. Moving forward, I hope bananarepublic.com takes steps to streamline their processes and prioritize proactive solutions to prevent such experiences for other customers.
T Tom King
98 days ago

Banana Republic: Turning Customer Service Woes into Personal Triumphs

Embarking on my online shopping journey with bananarepublic.com became a rollercoaster of emotions, from excitement to frustration. Anticipating the arrival of my order, I realized a shipping address mistake and promptly notified the team. They promptly sent out a confirmation email – a glimmer of hope in customer service excellence. However, my optimism was short-lived as my parcel arrived at the incorrect address. The frustration mounted when I reached out for assistance, only to be met with further inconvenience. The team's response left much to be desired as they required me to go through additional steps upon delivery to rectify their error. Despite the initial disappointment and inconvenience, my experience with Banana Republic transformed into a valuable lesson in resilience. Acknowledging the misstep, I am now equipped with the determination to navigate obstacles as they arise. As I await the arrival of my package, I am optimistic that this setback will pave the way for a memorable customer triumph, showcasing the brand’s commitment to turning challenges into opportunities for growth and customer satisfaction.
B Brett Casin
126 days ago

They make really good quality gear

As someone who strives for utmost quality and style in their wardrobe, I have found bananarepublic.com to be an exceptional destination for top-notch clothing and accessories. My experience with the brand has been nothing short of impressive, as they consistently deliver high-quality gear that surpasses my expectations. One of the aspects that truly sets Banana Republic apart is their unwavering commitment to crafting exceptional products. From the moment I slipped into a pair of their pants, I was immediately struck by the superior quality of the fabric and the impeccable attention to detail in the construction. The durability and comfort of their pants are simply unparalleled, making them an essential staple in my everyday attire. Furthermore, the brand's dedication to offering a wide range of styles ensures that there is something to suit every preference and occasion. Whether I'm in need of a sophisticated pair of dress pants for a professional setting or a more casual and relaxed option for weekend outings, I can always rely on Banana Republic to deliver a diverse selection that effortlessly combines versatility and elegance. What I appreciate most about Banana Republic is their ability to consistently deliver on their promise of quality, ensuring that each piece not only looks fantastic but also stands the test of time. The meticulous craftsmanship and attention to detail that goes into their gear truly sets them apart, making every purchase feel like a worthwhile investment in both style and durability. In conclusion, I can confidently attest to the exceptional quality of Banana Republic's gear, particularly their remarkable collection of pants. Their unwavering dedication to crafting top-tier products has undeniably earned my loyalty as a customer, and I wholeheartedly recommend their offerings to anyone in search of premium, stylish, and enduring apparel.
T Timothy Brooks
147 days ago

I love their clothes the style is…

⭐⭐⭐⭐⭐ I couldn't be happier with my experiences shopping at bananarepublic.com. From the moment I discovered their website, I knew I had stumbled upon something special. The style and quality of their clothes resonate with me on a deeply personal level. For years, I've struggled to find a brand that truly captures my aesthetic preferences. However, after browsing through their collection, I was awestruck by the diversity of styles that seamlessly blend sophistication and trendiness. The impeccable attention to detail in each garment reflects a level of craftsmanship that's hard to come by. Not only do I feel great wearing their clothes, but the compliments and inquiries about where I shop have become a regular occurrence. The confidence and poise their attire instills in me are truly unparalleled. To top it off, the ease of navigating their website and the seamless checkout process make every shopping experience a breeze. I'm consistently impressed by their dedication to customer satisfaction. Bananarepublic.com has undoubtedly become my go-to destination for all things fashion. I highly recommend it to anyone in search of timeless style, exceptional quality, and a seamless shopping experience. Thank you, bananarepublic.com, for consistently exceeding my expectations!
K Kelly
578 days ago

Selection is always changing and always…

The selection at this store is truly outstanding. Every time I visit, there are new and exciting products to explore. The constantly evolving range ensures that there is always something fresh and interesting to discover. What's more, the sales are simply fantastic. The combination of variety and great deals makes every visit a delightful shopping experience. Whether you're looking for the latest trends or timeless classics, this store has it all. From stylish apparel to cutting-edge technology, the diverse selection caters to every need and preference. The ever-changing inventory means that every visit feels like a new adventure, offering the perfect opportunity to find something unique and special. And let's talk about the sales – they are truly amazing. The store consistently offers great discounts on a wide range of products, making it easy to find fantastic deals on items you love. The allure of new arrivals alongside enticing sales ensures that you never leave empty-handed. With such an ever-evolving selection and unbeatable sales, this store has become my go-to destination for all my shopping needs. The thrill of discovering something new combined with the satisfaction of scoring fantastic deals makes every visit a memorable and enjoyable experience. If you're looking for a store that offers both variety and value, you won't be disappointed.
L Liz Arias
581 days ago

Poorly Made…

An Honest Review of My Recent Purchases I'll start off by saying that I absolutely adore this website. Over time, I've become a regular customer and have purchased numerous items, particularly leveraging the discounts offered during sales. However, my recent experience has left me feeling somewhat conflicted. In the past few months, I've spent nearly a thousand dollars on various products from this platform, and while I've typically been satisfied with my purchases, I've noticed a disheartening trend in the quality of some of the items. This realization has prompted me to reflect on the value of scoring great deals, as I can't help but feel disappointed at the thought of paying full price for items that are, to put it bluntly, poorly made. Despite my initial enthusiasm, it's disheartening to have to lower my expectations due to the inconsistency in product quality. I genuinely believe in supporting this brand, but I can't help but urge them to strive for better in terms of their manufacturing processes. As a loyal and dedicated customer, I implore the company to uphold a higher standard when it comes to the production of their goods. I sincerely hope to witness an improvement in the quality of their offerings in the future, as I am eager to continue my patronage and recommend their products to others. In conclusion, I am a firm believer in the potential of this brand, and I sincerely wish to see them put more effort into delivering products that truly live up to their customers' expectations. With better quality products, I'd have no reservations about paying full price for their items, confident in the knowledge that I'm investing in well-made and reputable merchandise. Let's strive for excellence together!
L Liz Arias
581 days ago

Transformed My Wardrobe Experience: A Genuine Reflection

As someone who values quality and style, my journey with bananarepublic.com has been transformative. The website has been a reliable source of fashion inspiration, and I have made multiple purchases, investing close to a thousand dollars. I must admit, my shopping experience has been elevated by the thrill of scoring great deals during sales. While I appreciate the value I receive during these sale events, I cannot ignore the disappointment I felt with some items' quality. Investing in clothing that falls short of expectations can be disheartening. It is my hope that the brand listens to its customers' feedback and elevates its standards to truly reflect the excellence they are capable of. Despite these occasional disappointments, I remain optimistic about the potential of bananarepublic.com to deliver exceptional products. My wardrobe has definitely benefited from the pieces I love, and I look forward to seeing improvements that will further enhance my shopping experience.
L Liz Arias
581 days ago

Turning Frustration into Gratitude: A Testimonial of Resilience

Embarking on a virtual shopping spree at bananarepublic.com, I was initially thrilled by the array of stylish offerings and irresistible sales. Spending nearly a grand, I eagerly awaited the arrival of my purchases. However, my enthusiasm quickly waned as I discovered the disappointing quality of some items. While grateful for securing discounts, I couldn't ignore the subpar craftsmanship that marred my investment. The thought of paying full price for such inadequacies would have left me disheartened. With a tinge of frustration, I longed for a higher standard of workmanship from a reputed brand like Banana Republic. Yet, amidst my disappointment, I choose to transform it into gratitude for my savvy shopping habits that spared me from a potential financial letdown. This experience serves as a reminder to always remain discerning and seek exceptional value in every purchase. Here's hoping for improved quality and customer satisfaction in the future.
J Jeff
690 days ago

Unveiling Timeless Sophistication: A Love Letter to

Unveiling Timeless Sophistication: A Love Letter to Let me take a moment to express my sincere gratitude to for transforming my wardrobe into a realm of timeless sophistication. The sheer experience of exploring your store has left an indelible mark on my fashion journey. Upon stepping into , I was immediately struck by the seamless fusion of style and comfort imbued in every garment. The curated collection is a testament to the brand's dedication to offering pieces that exude timeless elegance and versatility, catering to both professional looks and casual ensembles with effortless ease. What truly captivated me is the unparalleled quality of your offerings, coupled with reasonable price points and enticing rewards programs. The opportunity to curate a collection of sophisticated and exquisite pieces without straining my budget has redefined my perception of high-end fashion. With each visit, I found myself embracing a newfound sense of confidence in my style, thanks to the guidance of your well-informed and attentive staff. It's akin to having a personal stylist curate a wardrobe tailored to my preferences and aspirations, elevating my everyday ensemble to new heights of sophistication. I wholeheartedly recommend to anyone in search of a fashion sanctuary where comfort seamlessly intertwines with everlasting elegance. The decision to make a part of your fashion journey is a choice you'll cherish, just as I have.

Introduction

Bananarepublic.com is an online clothing retailer that offers stylish and modern apparel for men and women across the US. Launched in 1978, the company has expanded its product range to include accessories, shoes, and personal grooming items. The brand has built a reputation for providing quality products at affordable prices, and their online store is no different.

Pros and Cons

Pros:
  • Wide selection of stylish products for men and women
  • Competitive prices for quality items
  • Easy to use website with intuitive navigation
  • Free shipping for orders over $50
  • Flexible returns policy
Cons:
  • Some products can be on the pricier side
  • Sizes may not always be consistent
  • Not all products are available for international shipping

User Experience

Bananarepublic.com offers a user-friendly website that is easy to navigate. Customers can browse through categories and filter products based on specific requirements. The product pages are detailed, and the images showcase the item well. The checkout process is also quick and hassle-free.

Pricing and Value for Money

Bananarepublic.com offers competitive pricing for their products, with many items falling into the mid-range price bracket. Their products are of high quality and are worth the price for those who appreciate good craftsmanship.

Alternatives

Some of the alternatives to bananarepublic.com are:
  • Zara.com
  • Uniqlo.com
  • H&M.com
  • GAP.com

Customer Service

Bananarepublic.com provides excellent customer service, with a responsive and helpful team. They have a live chat feature on their website, and customers can also contact them by phone or email. They have a comprehensive FAQ section on their website, which can help with most queries.

Product Quality and Selection

Bananarepublic.com offers a wide range of products for men and women, including clothing, accessories, and personal grooming items. The quality of their products is excellent, with attention to detail and solid craftsmanship.

Website Usability

The website is well-designed, with a clear layout and intuitive navigation. The search function is effective, and the filtering options make it easy to find desired items quickly.

Returns and Exchanges

Bananarepublic.com has a flexible returns policy, allowing customers to return or exchange items within 45 days of purchase. They offer free returns for all online orders and provide a prepaid label for easy returns.

Promotions and Discounts

Bananarepublic.com offers regular promotions and discounts to their customers. They have a sale section on their website where customers can find discounted items, and they also offer a 15% discount to customers who sign up for their newsletter.

Reputation

Bananarepublic.com has built a strong reputation over the years as a reliable and trustworthy brand. They are known for their quality products and excellent customer service.

Payment Options

Bananarepublic.com accepts a range of payment options, including credit cards, debit cards, and PayPal. They also offer gift cards, which can be used for online purchases.

Loyalty Programs

Bananarepublic.com offers a rewards program called the Banana Republic Credit Card. Cardholders can earn points for every purchase made and can redeem the points for rewards such as discounts and free shipping.

Customer Reviews

Bananarepublic.com has many positive customer reviews, with customers praising the quality of their products and excellent customer service.

Community Involvement

Bananarepublic.com is involved in various community initiatives, such as supporting biodiversity by partnering with the Rainforest Alliance.

Shipping and Costs

Bananarepublic.com offers free shipping for orders over $50. For orders under $50, standard shipping costs $7, and express shipping costs $17. They also offer international shipping at an additional cost.