Users Voice for Bandier

81% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
10% users rated Excellent
Pie Chart Review Representation for Bandier
Bandier Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Bandier Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 28 Jan 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.4 4.5 3.8 1.4 2
Oct 2022 1 4.6 4 4 1 1
Nov 2022 5 4.2 4.2 3.3 5 5
Dec 2022 5 5 5 5 2.2 5
Mar 2023 3 3.6 5 2.7 5 1.6
Line Chart for Rating of peer stores

bandier.com

mahabis.com

pureformulas.com

banggood.com

agoda.com

finishline.com

Detailed Bandier Review by

Introduction

Bandier.com is a premium fitness apparel and accessories e-commerce platform that was launched in 2014 by founder Jennifer Bandier. The platform offers a wide range of athletic wear, from yoga pants and leggings to sports bras and joggers, while also catering to the needs of fitness enthusiasts who wish to invest in quality workout gear. Bandier.com focuses on fashion-forward athletic wear that integrates functionality with style, making it one of the most sought-after online retailers of fitness apparel.

Pros and Cons

Pros:
  • High-quality athletic wear that delivers on performance and style
  • Extensive and diverse product selection
  • Exclusive collections from top brands and emerging designers
  • Regular promotions and discounts to make high-end fitness apparel more accessible
Cons:
  • Pricing can be steep, especially for products from high-end brands
  • Shipping and handling costs can add up quickly, especially for international orders
  • No loyalty program for frequent shoppers

User Experience

Bandier.com delivers a seamless user experience with an intuitive interface and easy navigation. Users can browse products by category, brand, or collection, while also filtering results by size, color, and features. Bandier.com also features helpful product descriptions, size charts, and reviews, which provide valuable insights for customers looking to make informed purchasing decisions.

Pricing and Value for Money

Bandier.com offers premium athletic wear at varying price points, with prices starting at around $30 for accessories and running up to $500 for luxury items. While it may seem pricey, the platform offers a solid value for money as customers receive high-quality products made from premium materials that hold up exceptionally well over time.

Alternatives

Some of the top alternatives to Bandier.com for premium fitness apparel include Lululemon.com, OutdoorVoices.com, and Carbon38.com.

Customer Service

Bandier.com offers excellent customer service with a responsive and knowledgeable support team available to answer questions and resolve issues promptly. Customers can contact the customer service team via email, phone, or chat, and typically receive a response within one business day.

Product Quality and Selection

Bandier.com offers high-quality athletic wear made from premium materials that are designed to last. The platform features an extensive and diverse selection of products, including leggings, yoga pants, sports bras, joggers, shorts, outerwear, and more. Bandier.com also provides exclusive collections from top brands, as well as emerging designers, making it a highly curated and exclusive platform.

Website Usability

Bandier.com features a user-friendly website that makes shopping for athletic wear a breeze. The website is easy to navigate, with clear categories and filters that allow customers to quickly and efficiently find the products they need. The website also features a clean and modern design that reflects the brand's emphasis on style and aesthetic.

Returns and Exchanges

Bandier.com offers a hassle-free return and exchange policy that allows customers to return or exchange items within 30 days of purchase. Items must be returned in new, unused condition with all original tags attached.

Promotions and Discounts

Bandier.com offers regular promotions and discounts, including seasonal sales, flash sales, and exclusive discounts for email subscribers. Customers can also take advantage of limited-time offers and discount codes available on the website and through the brand's social media channels.

Reputation

Bandier.com has built a strong reputation as a premium platform for high-quality athletic wear that delivers on performance and style. The platform has received positive reviews from customers, industry experts, and fashion influencers alike, with praise for its product selection, customer service, and overall user experience.

Payment Options

Bandier.com offers a variety of payment options, including all major credit cards, Apple Pay, and PayPal. The platform also offers financing through Afterpay and Klarna, allowing customers to split their purchases into installments.

Loyalty Programs

Bandier.com does not currently offer a loyalty program for frequent shoppers, although customers can sign up for the brand's email newsletter to receive exclusive offers and promotions.

Customer Reviews

Bandier.com features customer reviews and ratings on each product page, providing valuable insights and feedback from real customers. Customers can also leave reviews and ratings on the brand's social media channels.

Community Involvement

Bandier.com is committed to giving back to the community and supporting charitable causes. The brand has partnered with organizations such as Girls Inc. and the Women's Sports Foundation to promote health, wellness, and female empowerment.

Shipping and Costs

Bandier.com offers free standard shipping on all orders within the continental United States. The platform also offers expedited and international shipping for an additional fee, with shipping costs calculated at checkout. Customers can also opt for in-store pickup at select locations.

Bandier Recent User Reviews

👤

Reviewer Name: Iris

Review Submission Date: 2022-11-07

Review Title: Not sure what happened to Bandier--not as good as before
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I'm not sure what happened to Bandier. A few years ago their curation was really the best and I loved a lot of stuff they carried. Now the selection is a lot smaller and doesn't really stand out these days with all these DTC brands doing amazing self-marketing. On top of that, I really hate that they don't include free return shipping. I feel like that's pretty expected for e-commerce stores as well, especially corporate ones like Bandier.

👤

Reviewer Name: Keri

Review Submission Date: 2022-08-26

Review Title: Rename Bandier to “Final Sale”. Gauging shipping costs
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: You pay $12 to ship, then if you need to return or exchange its a deduction of $10 from your order. So you end up out $22 just to try the product? Only order if you are absolutely sure it is your size and you will want to keep it. Essentially this is a FINAL SALE website, customer service is non existent and wont reply to emails. Reviews here dont lie!

👤

Reviewer Name: Ariella Berkowitz

Review Submission Date: 2022-06-09

Review Title: I'd give them zero stars if that were…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I'd give them zero stars if that were an option. They literally charged me a fortune, said they delivered my stuff but never did. I even checked security footage of my building and no delivery was made at the time they claimed. Then when I tried to call customer service (MANY TIMES) all i get is a we'll get back to you in 24 hours. Nobody has gotten back to me and they are legit avoiding me like the plague. what a sham. they should be ashamed of themselves.

👤

Reviewer Name: Peter

Review Submission Date: 2022-04-09

Review Title: 5 star yoga mat.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I bought my favorite yoga mat here called the Bandier x Yoga Hustle. Amazing grip and cushion. I highly recommend it. Been doing yoga for 10 years. This is the best mat by far.

👤

Reviewer Name: Ran Zhang

Review Submission Date: 2021-10-04

Review Title: 21 days past and I haven’t received the…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: 21 days past and I haven’t received the shoes I ordered!

👤

Reviewer Name: Lori LaManna

Review Submission Date: 2021-04-20

Review Title: customer service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Okay I placed and order earlier this morning, and silly me did not do the reviews as I thought this was the shoe brands page. The customer service online chat was responsive and canceled the order with confirmation of a refund in process. That was a close one but at least their customer service is great

👤

Reviewer Name: R T

Review Submission Date: 2021-04-16

Review Title: Terrible masks
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Terrible masks! Adjusted all the way is still too tight and pulls on my ears. Then the adjustable beads popped off, and I can't get them back on. Without them, the mask is too loose! It's a final sale product, and it's ten dollars cheaper now than when I bought it.

👤

Reviewer Name: Bella

Review Submission Date: 2021-02-24

Review Title: Glad I checked the reviews before I…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Glad I checked the reviews before I ordered.. too many current bad ones. It's important to have good reviews especially when you're online shopping. It can be very upsetting when online companies are not customer friendly and manageable.

👤

Reviewer Name: Janet

Review Submission Date: 2021-01-10

Review Title: NEVER AGAIN
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: NEVER AGAINI purchased on their website two weeks ago but my order hasn’t been shipped yet. I emailed them a few days ago. They said it will be shipped this week but it didn’t

👤

Reviewer Name: Parfaite Cassandra

Review Submission Date: 2020-09-11

Review Title: I was going to order on this site but…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I was going to order on this site but after so many bad reviews lol. I'm going to keep my money ?. Some companies really need to pay attention to those details.

Related Categories