Introduction:

Banggood.com is an online retailer that offers a wide range of products across various categories, including electronics, fashion, home appliances, and more. The company was founded in 2006 and has since become a popular destination for budget-conscious shoppers looking for deals on quality items.

Pros and Cons:

Pros:
  • Competitive prices
  • Wide selection of products
  • Free or low-cost shipping
  • Easy-to-use website
  • Regular promotional offers and discounts
Cons:
  • Long shipping times for some products
  • Inconsistent product quality
  • Some customer service issues reported

User Experience:

Banggood.com offers a user-friendly website that is easy to navigate, with clear product descriptions and images. Customers can easily search for products based on category, brand, or keyword, and can also read customer reviews to get a better sense of product quality and performance.

Pricing and Value for Money:

Banggood.com offers competitive prices across all categories, with frequent discount codes and promotional offers that provide added value for money. However, some products may be priced higher than competitors, so it's important to compare prices before making a purchase.

Alternatives:

Alternative online retailers to Banggood.com include:
  • Amazon
  • eBay
  • AliExpress
  • GearBest

Customer Service:

Reviews of Banggood.com's customer service have been mixed, with some customers reporting helpful and responsive service, while others have reported slow response times and difficulties resolving issues. The company does offer a dedicated customer service email address and live chat support, which can be helpful in resolving any issues.

Product Quality and Selection:

As with any online retailer, product quality and selection can vary. Customers should read reviews and do their research before making a purchase. Banggood.com offers a wide selection of products across all categories, including both name-brand and generic options.

Website Usability:

The Banggood.com website is well-designed and easy to navigate, with clear product descriptions and images. Customers can easily search for products, add items to their cart, and checkout securely. The website is also mobile-friendly, making it easy to shop on-the-go.

Returns and Exchanges:

Banggood.com offers returns and exchanges on most products within 30 days of purchase. Customers should read the company's return policy before making a purchase, as some items may be subject to restocking fees or not eligible for returns.

Promotions and Discounts:

Banggood.com regularly offers promotional discounts and sales on various products, ranging from percentage discounts to free gift cards with purchase. Customers can sign up for the company's email newsletter or follow them on social media to stay up-to-date on the latest deals.

Reputation:

Banggood.com has a mixed reputation, with some customers reporting positive experiences with the retailer while others have reported issues with shipping times and product quality. However, the company has been in business for over a decade and continues to grow in popularity, suggesting that many customers are satisfied with their experience.

Payment Options:

Banggood.com accepts a variety of payment options, including credit cards, PayPal, and other online payment platforms. Customers should check the company's website for complete payment details and any applicable fees.

Loyalty Programs:

Banggood.com does not currently offer a loyalty program for customers.

Customer Reviews:

Customer reviews of Banggood.com can be found on the company's website as well as on popular review sites like Trustpilot and ResellerRatings. Reviews are mixed, with some customers reporting positive experiences while others had issues with shipping times or product quality.

Community Involvement:

Banggood.com does not appear to have any significant involvement in charitable or community-based initiatives.

Shipping and Costs:

Shipping costs and times will vary depending on the product and the customer's location. However, Banggood.com does offer free or low-cost shipping on many products, which can help customers save on overall costs. Some products may also be eligible for expedited shipping, although this will come at an additional cost.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...

Banggood Recent User Reviews

User Rating

5 stars

245

4 stars

23

3 stars

7

2 stars

11

1 stars

59

Duration

3 months
6 months
1 year
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Reviewer Name: Tamar Mejia

Review Submission Date: 15-11-2019

Review Title: Item Arrived Safely and Does the Job Well
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Review Description: The item arrived in excellent condition and it is definitely fulfilling its intended purpose. The quality is impressive, especially considering the reasonable price.

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Reviewer Name: Anil kumar

Review Submission Date: 15-11-2019

Review Title: Why Do the Lights Blink Every Time and Not Sound When Checked with a Cigarette Gas Lighter?
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Review Description: It is a common issue for lights to blink every time you turn them on. However, if they do not make a sound when checked with a cigarette gas lighter, there may be a problem. This could be due to a faulty connection or a damaged bulb. It is important to check the wiring and replace any damaged bulbs to ensure proper functionality. Additionally, using a cigarette gas lighter may not be the best method for checking the sound of your lights. Consider using a different tool or contacting a trusted electrician for further assistance.

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Reviewer Name: Joshua Kong

Review Submission Date: 15-11-2019

Review Title: Got new watch from Banggood JK, fast shipping!
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Review Description:

On 16th October, I ordered a watch from Banggood JK and received it on 25th October 2021. I am impressed with the fast shipping. The watch looks great and matches the description. However, I haven't booted it up yet because I need to read the manual first to understand the setup process. To my surprise, I found an extra watch strap included with the package. I really appreciate this. I am happy with my new "toy" and will update again after I set up this wrist computer. Cheers to Banggood JK!

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Reviewer Name: David S

Review Submission Date: 15-11-2019

Review Title: Customer Happy with Accurate Product Delivery
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Review Description: The customer has expressed satisfaction with the product they received. According to them, the product was delivered as described and on time, meeting their expectations.

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Reviewer Name: university of FU

Review Submission Date: 15-11-2019

Review Title: Purchased a Drone that Require Extra Battery
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Review Description: A few weeks after buying a drone, I received news that I needed to wait for the two-battery version to be restocked even though the website indicated that it was available at the time of my purchase. This unanticipated delay would cause me to wait an additional month for the delivery. However, the company proposed that I could choose the three-battery model instead. I was thrilled at the prospect of an extra battery, and I agreed. But then the company requested that I pay the difference. I argued that they should pay it since it was their mistake. I informed them that I preferred a refund instead.

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Reviewer Name: Iynkaran Thiru

Review Submission Date: 15-11-2019

Review Title: My Experience with Purchasing an Advertised Shoe
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Review Description: Upon seeing an advertisement for a shoe, I decided to make a purchase. Once I received the shoe, I noticed it was just as nice as it was advertised and also the size matched perfectly. Additionally, delivery was prompt and didn't take too many days to arrive. Overall, I had a positive experience with my purchase.

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Reviewer Name: Ton de Koning

Review Submission Date: 15-11-2019

Review Title: Quick Shipping
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Review Description: Receive your order sooner than expected. The product itself is of excellent quality!

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Reviewer Name: Willem van der Kraats

Review Submission Date: 15-11-2019

Review Title: Good First Purchase Experience, Shipping Needs Improvement
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Review Description: Last Sunday, I was browsing for tools and noticed that Banggood was selling some products with a European Union shipping address. This was great news because it saved me the hassle of postal surcharges and also ensured quicker delivery. However, I was disappointed when the items arrived. They were packed in a plastic bag, with only one item, the Drillpro 300 mm Scriber Scribing Tool, protected by a flimsy plastic covering. Luckily, the boxes of the other four items saved the one critical item from damage. Therefore, I kindly request Banggood to consider shipping critical items in a box with bubble plastic protection to ensure the safe delivery of the product.

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Reviewer Name: John Bowyer

Review Submission Date: 15-11-2019

Review Title: Fast Shipping
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Review Description: Received the order quickly and at a great value. Thank you very much.

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Reviewer Name: Kenneth Docherty

Review Submission Date: 15-11-2019

Review Title: Low Cost and Timely Delivery
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Review Description: When it comes to purchasing products, everyone loves a deal and quick shipment. Getting a low cost and timely delivery seems to be the perfect combination for customers.
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