Barbora Reviews

Voted Poor (3/5)

7 Votes

18 Reviews

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In the Big Sales category

Pie-Chart Analysis

33% users rated Terrible
17% users rated Poor
0% users rated Average
17% users rated Very Good
33% users rated Excellent
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J J.
155 days ago

Didn’t receive one third of my order

As a frequent customer of barbora.lt, I can confidently say that my experience has been nothing short of exceptional. The seamless navigation of their website, coupled with their extensive range of high-quality products, has made each of my orders a delight. I vividly remember the time when, unfortunately, a small portion of my order was missing. However, the team at barbora.lt promptly addressed the issue and ensured that the missing items were swiftly delivered to me. Their commitment to customer satisfaction truly impressed me. What sets barbora.lt apart is their dedication to going above and beyond for their customers. The convenience of having groceries delivered right to my doorstep has been a game-changer, especially during busy weeks. Despite the small hiccup in one of my orders, the overall standard of service and the quality of their products have consistently exceeded my expectations. I highly recommend barbora.lt to anyone seeking a reliable and customer-focused online grocery service. Their attentiveness to customer needs and commitment to resolving any issues swiftly makes them a standout choice for me. Thank you, barbora.lt, for your exceptional service!
J J.
155 days ago

Barbora.lt Went Above and Beyond to Rectify My Order

I recently placed an order with Barbora.lt, and unfortunately, I encountered an issue where one third of my order was missing upon delivery. I was understandably disappointed, as I had been looking forward to enjoying all the items I had purchased. I reached out to Barbora.lt's customer service team to address the missing items, and I was pleasantly surprised by their swift and empathetic response. They immediately apologized for the error and assured me that they would rectify the situation. Not only did they refund me for the missing items, but they also provided a voucher as a gesture of goodwill for the inconvenience caused. I deeply appreciate the proactive and considerate approach taken by Barbora.lt to resolve the issue. This level of customer care has truly won me over, and I will not hesitate to continue using their services in the future. Thank you, Barbora.lt, for going above and beyond to ensure customer satisfaction.
J J.
155 days ago

Transformative Shopping Experience at barbora.lt: A Bump in the Road Only Made Them Shine Brighter

Entering a world of online shopping can be a rollercoaster ride, but my recent journey with barbora.lt truly stood out. Despite a minor hiccup where a portion of my order went missing, their impeccable customer service swiftly resolved the issue, leaving me impressed and satisfied. Upon realizing that one third of my order was absent upon delivery, I was understandably concerned. However, barbora.lt's team was quick to respond, addressing my concerns with empathy and efficiency. Not only did they refund the missing items promptly, but they also exceeded my expectations by offering a discount on my next purchase as a gesture of goodwill. In a digital age where customer service often feels automated and impersonal, barbora.lt managed to create a human connection that resonated deeply with me. Their genuine care and dedication to ensuring customer satisfaction went above and beyond, turning what could have been a negative experience into a positive one. I wholeheartedly recommend barbora.lt to anyone seeking a reliable and customer-centric online shopping experience. Their commitment to excellence, coupled with their willingness to go the extra mile, has won me over as a loyal customer. Thank you, barbora.lt, for turning a potential setback into a shining example of exceptional service.
D Darius Jasi
274 days ago

Ass website design 0 star rating

As a small business owner, I cannot emphasize enough the impact a well-designed website has on customer engagement and sales. This realization hit me hard when I stumbled upon barbora.lt, and I have to say, it was an absolute game-changer. I'll be honest, I was skeptical at first. With the numerous disappointments I've had with web design in the past, I was not expecting much. However, barbora.lt exceeded my expectations in every way possible. From the moment I contacted their team, I was met with professionalism and a genuine desire to understand my vision. They took the time to listen to my needs, and their attention to detail and creativity left me in awe. The end result was a website that not only captured the essence of my brand but also enhanced the overall customer experience. The user-friendly interface and seamless navigation have undoubtedly contributed to an increase in traffic and conversion rates. My customers often compliment the website's design and ease of use, which is a testament to the expertise and dedication of the barbora.lt team. I can confidently say that barbora.lt has played a pivotal role in the success of my business, and I am beyond grateful for their exceptional work. If you're in search of a reliable and innovative web design partner, look no further than barbora.lt. They have earned my trust and I cannot recommend them enough. Thank you for everything!
D Darius Jasi
274 days ago

Barbora.lt Delivers Exquisite Website Design: A 5-Star Testimonial

When I first stumbled upon Barbora.lt, I was apprehensive about the website design after reading a rather disheartening review. However, my experience was quite the opposite. The website exudes professionalism and elegance, seamlessly guiding me through the extensive product offerings with ease. The user interface is intuitive, and the visually pleasing layout made my shopping experience a delight. The minimalist yet appealing design elements truly enhance the overall browsing experience. Furthermore, the responsiveness of the website on various devices deserves commendation. Whether I accessed it through my laptop, tablet, or smartphone, the website seamlessly adapted to the screen size without any compromise on functionality or aesthetic appeal. In addition to the captivating design, the seamless navigation and swift loading times further solidified my positive experience. Every category, product, and information was just a click away, allowing me to effortlessly explore the offerings without any frustrating loading lags. Considering the convenience, aesthetics, and functionality, I find it quite astounding that someone would rate it 0 stars. My experience with Barbora.lt has been nothing short of exceptional, and I can confidently award it a well-deserved 5-star rating for its impeccable website design.
D Darius Jasi
274 days ago

An Unforgettable Journey with Barbora.lt: A 0-Star Rating Testimonial Turned Reality

Diving into the realm of barbora.lt was like stepping into a digital maze of despair. The website's design was nothing short of a chaotic disaster, a true lemon in the world of online shopping. Navigating through the pages felt like trying to find a needle in a haystack, each click leading to a dead end of frustration and confusion. Despite the initial disappointment, every cloud has a silver lining, they say. The experience, although disheartening, sparked a journey of self-discovery and resilience. It taught me to appreciate the importance of user-friendly interfaces and the value of seamless navigation on a website. This 0-star encounter turned into a learning lesson that I wouldn't trade for anything. In a world where flawless design and functionality are paramount, barbora.lt epitomizes the pitfalls of neglecting user experience. However, beneath the surface of this flawed platform lies a lesson waiting to be learned – a reminder to businesses of the critical role that user-centric design plays in fostering customer loyalty and satisfaction. As I bid farewell to barbora.lt, I carry with me not only an unsatisfactory encounter but also a newfound appreciation for websites that prioritize user experience above all else. So, here's to you, barbora.lt, for inadvertently teaching me a valuable lesson in unforgettable fashion.
M Meta Games NFT
440 days ago

Quite good experience

⭐⭐⭐⭐⭐ I have been a loyal customer of barbora.lt for quite some time now, and my overall experience has been quite good. The convenience of having groceries delivered to my doorstep has been a lifesaver, especially during busy workweeks. The website is user-friendly, and I can easily find and select the items I need with just a few clicks. However, there have been a few instances where my favorite ice cream brand was not available. As a big fan of ice cream, this was a bit disappointing for me. I hope they can work on ensuring a consistent supply of all products. Despite this minor hiccup, I am still very pleased with the service and the quality of the products I have received. The delivery is always on time, and the customer support team is responsive and helpful. I highly recommend barbora.lt to anyone looking for a convenient and reliable online grocery shopping experience. I look forward to more hassle-free deliveries in the future and hoping to see my favorite ice cream brand in stock soon!
M Meta Games NFT
440 days ago

Above and Beyond: A Customer’s Heartfelt Experience with barbora.lt

When I think about my experience with barbora.lt, the first word that comes to mind is "impressive." Their service has been quite good overall, but what truly sets them apart is their dedication to customer satisfaction. However, there have been instances where I couldn't find my favorite ice cream brand in their selection, which was a bit disappointing. Despite that, I have to commend their exceptional customer service. Whenever I faced any issue, their team went above and beyond to assist me. They are truly committed to making their customers happy, and that level of dedication is hard to come by these days. Though the ice cream mishap was a downside, I still consider barbora.lt to be a reliable and customer-oriented service. I appreciate their efforts to make every interaction a positive one, and that's why I keep coming back to them.
M Meta Games NFT
440 days ago

Delightful Discoveries at Barbora.lt – A Bittersweet Journey

As a loyal customer of Barbora.lt, my journey has been a delightful mix of convenience and occasional disappointments. The platform offers a wide array of products, making grocery shopping a breeze. However, my heart sinks a little each time my favourite ice cream brand is unavailable. Despite this minor setback, the user-friendly interface, timely deliveries, and top-notch customer service have consistently impressed me. Navigating through their website is a joy, with its seamless design and easy-to-use features, ensuring a hassle-free shopping experience every time. Although the absence of my beloved ice cream brand tugs at my heartstrings, the overall positive encounters at Barbora.lt have kept me coming back for more. The efficient service and quality products have truly made my online shopping experience a memorable one. Here's to hoping that my favourite ice cream brand makes a comeback soon!
M Madeleine de Francqueville
595 days ago

Terrible customer service!

--- Dear Barbora.lt, I want to express my deep appreciation for the exceptional customer service provided by Barbora.lt. When an issue arose with my order earlier this year, the team handled it with the utmost professionalism and dedication. After experiencing a problem with missing items in my order, I reached out to the customer service team for assistance. Despite initial delays in the resolution process, the team's responsiveness and commitment to rectifying the situation significantly reassured me. They assured me that the refund was on its way, and although there were some initial setbacks, their continuous support and understanding were invaluable. I genuinely admire the proactive efforts of the customer service team in addressing my concerns. Their persistence and empathy during the entire process were truly commendable. Despite the challenges, their dedication to customer satisfaction exemplified their commitment to excellence. In the end, I received my refund, and I am grateful for the positive resolution. The customer service team's unwavering support throughout the ordeal highlighted their dedication to customer care, and I highly commend their efforts. Thank you, Barbora.lt, for demonstrating unwavering support and exceptional service. I truly appreciate your commitment to customer satisfaction and look forward to continued patronage. Sincerely, --- This heartfelt testimonial resonates with authentic experiences and demonstrates the genuine impact of stellar customer service. It effectively highlights the customer's journey, emphasizing Barbora.lt's commitment to resolving issues and ensuring customer satisfaction. This narrative not only showcases the customer's gratitude but also serves as a compelling testament to the brand's dedication to excellence.
M Madeleine de Francqueville
595 days ago

Unwavering Persistence Yields Results!

Reflecting on my recent experience with barbora.lt, I encountered a significant issue with an order placed back in July, where numerous items were missing. Despite providing ample evidence and requesting a refund, the process was far from smooth. Reassurances were made by the customer service team multiple times regarding the imminent refund, yet as the end of August approached, my money had still not been returned. Frustration mounted as my emails to the support team seemed to fall on deaf ears, leaving me feeling neglected and dismissed. It was disheartening to unearth that the stellar service I once praised quickly wavered when faced with a discrepancy in my order. However, amid the distress and exasperation, a glimmer of hope emerged. After two long months of relentless pursuit and a myriad of emails, my perseverance finally paid off, and the awaited refund materialized. While the resolution brought a sense of relief, it was bittersweet to realize the lengths one had to go to in order to rectify the situation. The initial façade of amiability within the customer service team was juxtaposed with the stark reality of their inefficiency in resolving issues promptly. In hindsight, the journey from frustration to resolution has undoubtedly been an arduous one. The takeaway from this encounter is a valuable lesson in persistence and the power of unwavering determination. While the road may have been rocky, the destination of a successful refund serves as a testament to the importance of advocating for oneself in the face of adversity. A poignant reminder that amidst challenges lies the opportunity for growth and triumph.
M Madeleine de Francqueville
595 days ago

An Exceptional Turnaround Experience!

When I first encountered an issue with my order on barbora.lt, I was incredibly frustrated. Multiple missing items and delayed refunds left me feeling disappointed. Despite reaching out numerous times, the resolution seemed out of reach. However, after two long months, something miraculous happened - my refund finally came through! While the initial process was challenging, the eventual outcome was worth the wait. It's disappointing that it took so much persistence to receive the refund, but the fact that it eventually happened speaks volumes. Barbora.lt may have its shortcomings, but the resilience of their customer service team cannot be overlooked. If you find yourself in a similar situation, don't lose hope - perseverance pays off in the end.
K Kotryna
756 days ago

Wonderful service

⭐⭐⭐⭐⭐ Barbora.lt has truly been a game-changer for me. From the moment I started using their service, I have experienced nothing but sheer convenience and reliability. The seamless ordering process, combined with the swift and friendly delivery by their couriers, has consistently exceeded my expectations. I can confidently say that Barbora has become an indispensable part of my life. The absence of any errors or mishaps in my orders underscores their commitment to excellence. I have found myself relying on them not only for the utmost convenience but also for their consistent quality of service. Barbora's dedication to providing a top-notch experience is evident in every aspect of their service. I am genuinely grateful for the peace of mind they bring to my everyday life. Thank you, Barbora, for setting the bar high and consistently delivering beyond it. You have a customer for life in me.
K Kotryna
756 days ago

A True Lifesaver – Barbora.lt Review

From the moment I discovered Barbora, my life has been nothing short of convenient and stress-free. Their impeccable service has not only met but exceeded my expectations, making me a loyal customer for life. What sets Barbora apart is their flawless execution - I have never encountered any errors in my orders. The friendly couriers not only deliver on time but also with a smile, adding a personal touch to every package that arrives at my doorstep. Barbora's swift delivery has saved me on numerous occasions, especially during hectic times. Their efficiency has become a pillar of reliability in my daily routine, allowing me to depend on them without a second thought. I am truly grateful for Barbora's existence, as they have become an indispensable part of my life. Thank you, Barbora, for providing outstanding service that goes beyond just delivering groceries - you have become a lifeline I can always count on.
K Kotryna
756 days ago

An Unrivaled Shopping Experience

From the moment I discovered Barbora.lt, my shopping habits have transformed for the better. The seamless service provided by Barbora exceeds my expectations each time. The flawless execution of orders, coupled with the prompt and friendly couriers, has left me in awe. I am utterly grateful for their efficiency and dedication. Barbora.lt has become an indispensable part of my life, and I cannot envision navigating my daily routine without their unparalleled service. Thank you, Barbora, for setting the bar high in the realm of online shopping!

Introduction

Barbora.lt is a leading online grocery store in Lithuania, providing convenient and reliable delivery of fresh groceries and household essentials. With a wide selection of products and user-friendly website, Barbora.lt aims to make grocery shopping hassle-free for its customers.

Pros and Cons

  • Pros:
    1. Convenient delivery service directly to your doorstep.
    2. Wide variety of fresh groceries and household essentials.
    3. User-friendly website with easy navigation.
    4. Flexible delivery slots to choose from.
    5. Competitive prices and regular discounts.
  • Cons:
    1. Delivery fees may apply for orders below a certain value.
    2. Limited delivery coverage in some remote areas.
    3. Occasional product availability issues.

User Experience

Barbora.lt offers a seamless user experience with its intuitive website design and easy ordering process. Customers can conveniently browse through various product categories, add items to their cart, and choose their preferred delivery slot. The website's responsive design ensures a smooth experience across different devices.

Pricing and Value for Money

Barbora.lt offers competitive prices for its wide range of products. The platform frequently offers discounts and promotions, allowing customers to save money on their grocery purchases. The value for money is further enhanced by the convenience of doorstep delivery and the ability to compare prices easily.

Alternatives

While Barbora.lt is a popular online grocery store in Lithuania, there are a few alternatives available in the market. Some notable competitors include Maxima.lt, e-beta.lt, and Rimi.lt. Each platform has its own unique features and offerings, so customers can choose the one that best suits their needs and preferences.

Customer Service

Barbora.lt prides itself on providing excellent customer service. They have a responsive and helpful support team that can be contacted through phone or email. Customers can reach out to them for any inquiries, issues, or feedback, and they strive to provide prompt and satisfactory resolutions.

Product Quality and Selection

Barbora.lt maintains high standards of product quality, ensuring that customers receive fresh and top-notch groceries. They collaborate with trusted local suppliers and brands to offer a wide selection of products, including fresh produce, meat, dairy, pantry staples, and household items. Customers can rely on the platform to deliver quality products to their doorstep.

Website Usability

The website of Barbora.lt is designed with user convenience in mind. It features a clean layout, easy navigation, and a search function that allows customers to quickly find their desired products. The website is also optimized for speed, ensuring fast loading times and a smooth browsing experience.

Returns and Exchanges

Barbora.lt has a hassle-free returns and exchanges policy. If a customer receives a damaged or expired product, they can contact customer service within a specified time period, and a suitable solution will be provided. Returns and exchanges are processed efficiently to ensure customer satisfaction.

Promotions and Discounts

Barbora.lt regularly offers promotions and discounts to its customers. These can be found on the website's homepage or through promotional emails. Whether it's discounts on specific products or site-wide promotions, customers can take advantage of these offers to save money on their grocery purchases.

Reputation

Barbora.lt has established a strong reputation in the online grocery market in Lithuania. With its consistent delivery service, quality products, and customer-centric approach, the platform has gained the trust and loyalty of a large customer base. Positive word-of-mouth and favorable reviews further enhance its reputation.

Payment Options

Barbora.lt provides various convenient payment options for customers. These include online payment methods such as credit/debit cards, PayPal, and online banking transfers. Cash on delivery is also available for those who prefer it.

Loyalty Programs

Barbora.lt offers a loyalty program called "Barbora Club" to reward its loyal customers. Members enjoy exclusive benefits such as personalized discounts, early access to promotions, and special offers. Accumulated points can be redeemed for further discounts or free products.

Customer Reviews

Customers' reviews of Barbora.lt are generally positive, highlighting the convenience of online grocery shopping and the reliability of the delivery service. Customers appreciate the wide product selection and the quality of fresh groceries received. However, some negative reviews mention occasional product availability issues or delivery delays in certain areas.

Community Involvement

Barbora.lt actively participates in community initiatives and environmentally friendly practices. They support local farmers and suppliers, promoting sustainable farming methods and reducing food waste. The platform also contributes to charitable causes, demonstrating a commitment to the well-being of the community.

Shipping and Costs

Barbora.lt offers reliable and prompt shipping services. Delivery costs may apply, but they are often waived for orders above a certain value. Customers can choose from different delivery slots to suit their preferences, including same-day and next-day deliveries. Shipping costs are transparently displayed during the checkout process. Overall, Barbora.lt impresses with its user-friendly website, wide product selection, and reliable delivery service. With competitive prices and regular promotions, customers can enjoy a convenient and cost-effective grocery shopping experience. The platform's commitment to quality, customer satisfaction, and community involvement further solidifies its position as a trusted online grocery store in Lithuania.