Barenecessities Reviews

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76 Reviews

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In the Lingerie Store category

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5% users rated Poor
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0% users rated Very Good
91% users rated Excellent
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C Cate
38 days ago

Erica: A Shining Star at Barenecessities.com

As someone who values excellent customer service, I must say that my experience with Erica at Barenecessities.com was nothing short of fantastic. Her exceptional assistance and prompt responses truly made my shopping experience stand out. Erica's willingness to go above and beyond to help me find the perfect items showcased her dedication to customer satisfaction. Her knowledge and expertise were evident in every interaction, making me feel valued and understood as a customer. Thanks to Erica's remarkable support, I not only found what I was looking for but also enjoyed the process every step of the way. Her friendly demeanor and efficient communication truly set the standard for outstanding customer service. I highly recommend Barenecessities.com, especially with team members like Erica who truly make a difference. Thank you, Erica, for making my experience great!
P Parham A.P.
64 days ago

Exceptional Customer Service and Honest Feedback at Barenecessities.com

I can't help but express my gratitude for the exceptional customer service I received from Tiana at barenecessities.com. Her genuine kindness and empathy towards my concerns made my experience truly remarkable. Not only did she patiently address all my queries, but she also took the time to offer me words of encouragement before ending the call. Tiana's approach truly made me feel valued as a customer, and she is undoubtedly an asset to your team. While the customer service exceeded my expectations, I must provide honest feedback about the products. The bras, unfortunately, did not meet my personal preferences. I found them to be lacking in flexibility, which resulted in discomfort around the shoulders. Despite adequately supporting, they failed to provide the desired level of comfort. I appreciate the transparency and attentiveness displayed by Tiana and the team at barenecessities.com, and I am confident that my feedback will be taken constructively. Thank you for prioritizing customer satisfaction and providing such excellent service.
P Parham A.P.
64 days ago

Tiana’s Exceptional Service Shone Bright

Tiana at barenecessities.com truly made my day brighter with her kindness and understanding. She not only patiently addressed all my queries but also offered a heartfelt word of encouragement before we ended our call. Her empathy and professionalism truly set her apart as a valuable asset to the team. While Tiana's service was exceptional, I must admit that the bras I purchased were not quite my cup of tea. Despite holding everything in place, they lacked the flexibility I desired and felt slightly uncomfortable on my shoulders. However, Tiana's outstanding customer care definitely overshadowed any product dissatisfaction. Thank you, Tiana, for going above and beyond to make my experience memorable.
P Parham A.P.
64 days ago

Unparalleled Customer Service at Its Best: Tiana’s Heartfelt Support Shines Bright

Let me take a moment to express my gratitude for the exceptional assistance I received from Tiana at barenecessities.com. Tiana exemplified empathy, professionalism, and kindness during our interaction. She not only addressed my queries promptly but also took the time to offer words of encouragement, leaving me with a sense of reassurance and positivity. Her genuine care and willingness to go above and beyond truly set her apart. Tiana is undoubtedly an asset to the company, embodying the values of outstanding customer service. While my experience with Tiana was exceptional, I must point out that the selection of bras, unfortunately, did not meet my expectations. The lack of flexibility and discomfort in the shoulder straps made it challenging to find a suitable option despite the support they offered. Despite this, Tiana's exceptional service has left a lasting impression on me, showcasing the difference a dedicated and caring team member can make in the customer experience. Thank you, Tiana, for your unwavering support and genuine kindness.
C Colleen
68 days ago

Life-Saver Kerri: A Customer Service Superstar!

I cannot emphasize enough how Kerri's exceptional assistance turned my stressful situation into a seamless and enjoyable experience. Dealing with multiple returns and scattered orders due to my oversight was a nightmare, but Kerri's patience and expertise saved the day. She effortlessly navigated through my multiple accounts and combined the scattered orders, all while ensuring that my loyalty rewards were consolidated. Thanks to her dedication and outstanding customer service, I can now breathe easy knowing that everything is in one place. Thank you, Kerri, for going above and beyond to help me. Your exceptional service has truly made a lasting impression!
C Colleen
68 days ago

Exceptional Support and Consolidation!

I recently had the pleasure of experiencing top-notch customer service from barenecessities.com. Kerri went above and beyond to assist me with processing returns and resolving an issue with multiple accounts and orders linked to different email addresses. Despite the confusion being entirely my fault, Kerri's professionalism and efficiency in merging everything seamlessly were truly commendable. She not only rectified the situation but also consolidated my loyalty rewards, making my shopping experience much more convenient. Huge appreciation to Kerri for her outstanding support and dedication!
C Colleen
68 days ago

Outstanding Customer Support Resolved My Account Mishap!

Navigating through multiple accounts and orders can be a daunting task, but my experience with barenecessities.com's customer service, particularly Kerri, was nothing short of exceptional. Kerri's dedication and efficiency in rectifying my account confusion truly stood out. She went above and beyond to merge my scattered loyalty rewards seamlessly into one unified space. Her friendly demeanor and professionalism made a potentially stressful situation a breeze. Thank you, Kerri, for your rockstar performance in providing top-notch customer support!
M Michelle Fang
70 days ago

10 star experience

My review for barenecessities.com I had a 10 star experience with Bare Necessities. Someone stole my package and the woman in customer support was so patient and helpful and issued me a refund and ensured the items were quickly shipped back out to me. She was very helpful.
M Michelle Fang
70 days ago

Exceptional Customer Service Redefined: A 10-Star Journey

Embarking on my shopping experience with Bare Necessities, I encountered a setback when my eagerly awaited package fell victim to theft. However, amidst this hiccup, the exceptional customer support team at Bare Necessities shone brightly. Their representative exhibited unparalleled patience and attentiveness, swiftly issuing a refund and ensuring the swift reshipment of my items. In a world where customer service often falls short, Bare Necessities stood out as a beacon of support and reliability. My heartfelt gratitude goes out to the team for turning a potentially frustrating situation into a seamless and delightful shopping journey.
M Michelle Fang
70 days ago

A Luxurious Lifesaver: My Unforgettable Journey with Bare Necessities

Diving into my experience with barenecessities.com, I encountered a true 10-star encounter with Bare Necessities that I simply cannot overlook. Amidst the chaos of a stolen package, the impeccable customer support shone brightly like a guiding light. This unsung hero not only extended unwavering patience but also swiftly orchestrated a refund and arranged for the replacement items to be expedited to me. The sheer dedication and assistance offered during this ordeal were beyond commendable. My faith in excellent customer service has been not only restored but surpassed. My heartiest gratitude to the remarkable team at Bare Necessities for transforming a potential disaster into a shining example of top-tier service.
M Madeleine Baker-Goering
74 days ago

Exceptional Service That Keeps You Coming Back

When I think of exceptional customer service, Erica from barenecessities.com immediately comes to mind. Her ability to not only understand my complex issue but also provide clear and effective solutions was truly world class. From my initial order to the exchange and return process, Erica's assistance turned what could have been a stressful experience into an absolute pleasure. Thanks to her, I am now a committed and loyal customer of Bare Necessities.
M Madeleine Baker-Goering
74 days ago

Exceptional Service that Exceeds Expectations

After reading about Erica's outstanding assistance on barenecessities.com, I decided to give it a shot. From the moment I reached out for help, I could sense the genuine care and attention to detail that Erica provided. Her ability to navigate through complex issues and simplify them for me was truly impressive. Not only did she resolve my concerns effectively, but she also took the time to ensure I understood each step clearly. Thanks to Erica's exceptional service, my first experience with Bare Necessities was nothing short of amazing. I am now a loyal customer, knowing that outstanding assistance like Erica's is always within reach.
M Madeleine Baker-Goering
74 days ago

Unmatched Service and Exceptional Experience

Sharing my recent encounter with barenecessities.com is a must! After numerous online purchases, I stumbled upon their website and decided to give it a shot. Little did I know that my experience would be elevated by the incredible customer service representative, Erica. Her attentiveness and problem-solving skills truly set her apart – dealing with my complex issue effortlessly. Every detail was meticulously explained, simplifying the entire process and turning what could have been a hassle into a delightful experience. Thanks to Erica, my first interaction with Bare Necessities was nothing short of exceptional, making me a dedicated patron from this day forward.
K Kimberly Fink
76 days ago

Going Above and Beyond: Diana’s Exceptional Customer Service at barenecessities.com

When I recently reached out to barenecessities.com for assistance, I was fortunate enough to connect with Diana. Her friendly and helpful nature immediately put me at ease, and I knew I was in good hands. Not only did Diana promptly address my concerns, but she went above and beyond to ensure that I had a positive experience. It's not every day that you come across someone who genuinely cares about the customers they serve, but Diana is a shining example of what outstanding customer service looks like. Her dedication to providing top-notch assistance is truly commendable, and it's clear that she takes pride in her role. Thanks to Diana's exceptional support, I not only had my queries resolved but also felt valued as a customer. Her friendly demeanor and willingness to assist have left a lasting impression on me, and I will undoubtedly return to barenecessities.com for future needs, knowing that I can rely on their outstanding customer service. Diana, thank you for your outstanding support and for setting the bar high when it comes to customer service. You are a true asset to barenecessities.com, and I am grateful for the positive experience you provided.
S SB
77 days ago

An Unforgettable Experience with Stellar Customer Service

I recently had the pleasure of interacting with barenecessities.com, and I must say, it was an exceptional experience. From the moment I dialed their number, I was greeted by Erica G, who undoubtedly elevated my shopping adventure. Her knowledge, warmth, and genuine willingness to assist transformed a mundane task into an exciting and unforgettable journey. It's individuals like Erica G who truly embody the epitome of great customer service. I am genuinely impressed by the level of service provided by Bare Necessities, and without a doubt, I wholeheartedly recommend them to everyone.

Introduction

Bare Necessities is an online retailer that specializes in intimate apparel for women and men. The website offers a vast selection of bras, panties, shapewear, sleepwear, hosiery, swimwear, and activewear from top brands such as Wacoal, Chantelle, Calvin Klein, Spanx, Jockey, and more. Bare Necessities prides itself on excellent customer service, a hassle-free shopping experience, and competitive pricing.

Pros and Cons

Pros:
  • Wide range of sizes and styles to choose from
  • High-quality products from top brands
  • Free shipping on orders over $70
  • Earn rewards with BARE points loyalty program
  • Easy returns and exchanges
Cons:
  • Pricey compared to other online retailers
  • Customer service can be slow at times
  • No free returns on international orders

User Experience

The website has a simple and easy-to-navigate layout, making it easy to find what you're looking for. The search function is precise, and the filtering options allow you to refine your search based on your preferences. The product pages offer detailed descriptions, high-quality images, and customer reviews that help you make an informed purchase decision.

Pricing and Value for Money

Bare Necessities' prices are slightly higher than other online retailers, but you get what you pay for in terms of product quality and brand reputation. However, the website often offers promotions and discounts that make the prices more competitive. The BARE points loyalty program is a great way to earn rewards and save money on future purchases.

Alternatives

Other online retailers that specialize in intimate apparel include Victoria's Secret, Figleaves, and HerRoom. However, Bare Necessities offers a broader range of sizes and brands than its competitors, making it an excellent choice for those with specific preferences.

Customer Service

Bare Necessities' customer service team is available via phone, email, and live chat. However, some customers have reported slow response times and unhelpful staff. The website's return and exchange policy is easy to understand and hassle-free.

Product Quality and Selection

Bare Necessities offers a vast selection of high-quality intimate apparel from top brands. The products range from basic essentials to luxury items, and the website caters to a broad range of sizes and styles. The customer reviews on the product pages provide valuable insight into product quality and fit.

Website Usability

The website has a user-friendly layout and is easy to navigate. The search function and filtering options make it easy to find the products you're looking for. The website's cart and checkout process are straightforward and easy to use.

Returns and Exchanges

Bare Necessities' return and exchange policy is easy and hassle-free. The website offers free returns and exchanges within 60 days of purchase, as long as the products are in unused and unwashed condition, with all tags and packaging intact.

Promotions and Discounts

Bare Necessities often offers promotions and discounts, including free shipping, sitewide sales, and seasonal deals. The BARE points loyalty program is an excellent way to earn rewards and save money on future purchases.

Reputation

Bare Necessities has an excellent reputation in the intimate apparel industry, with a 4.5-star rating on Trustpilot. Customers praise the website's product quality, selection, and customer service.

Payment Options

Bare Necessities accepts various payment options, including credit/debit cards, PayPal, Amazon Pay, and Klarna.

Loyalty Programs

Bare Necessities' BARE points loyalty program allows you to earn points for every dollar spent, which you can redeem for discounts on future purchases.

Customer Reviews

The customer reviews on Bare Necessities' website provide valuable insight into product quality and fit. The website also has a 4.5-star rating on Trustpilot, indicating high customer satisfaction.

Community Involvement

Bare Necessities has a partnership with The Bra Recyclers, a nonprofit organization that distributes gently used bras to women in need. The website also promotes body positivity and inclusivity through its social media channels.

Shipping and Costs

Bare Necessities offers free standard shipping on orders over $70, with flat-rate shipping options available for orders under $70. The website also offers international shipping, although free returns are not available for international orders.