Bariano Reviews

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15 Reviews

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D Diana
73 days ago

Unforgettable Experience with Bariano: Incorrect Dress Delivered and Faulty

When I first stumbled upon bariano.com.au, I was excited to find the perfect copper-colored dress for an upcoming wedding. However, my excitement quickly turned to disappointment when the dress that arrived was not only the wrong color but also had silver sequins falling off it. As I carefully tried it on, I realized that the size was also incorrect, leaving me with a dress that I couldn't possibly wear to the wedding. To add to my frustration, the dress was delivered in a flimsy plastic post satchel, giving the impression that the company was eager to be rid of it. My attempts to rectify the situation were met with further obstacles. Emails to their customer service bounced back, and my voicemails went unanswered, leaving me feeling neglected and unheard. My negative experience with Bariano has left me disheartened and out of pocket. I urge anyone considering a purchase from them to think twice and avoid the disappointment that I have experienced. As for me, I will not be returning to Bariano and would strongly advise against ordering from them in the future. A refund for the faulty dress and the distress caused by their website glitch is the least I can expect after this ordeal.
D Diana
73 days ago

UNEXPECTED SPARKLE – A Review of bariano.com.au

After stumbling upon bariano.com.au, I was instantly drawn to a stunning copper dress that I envisioned wearing to a special occasion. However, upon its arrival, my excitement turned to disappointment as I discovered a white dress adorned with silver sequins in the package. The sequins were falling off, leaving a trail of shimmer behind me. Despite the mishap, I tried on the dress only to find that it was too big, thanks to the inaccurate size guide on the website. Realizing that a white dress wouldn't suit the event I had in mind, I felt disheartened by the mix-up. The dress, packaged in a plastic post satchel, seemed like a hasty attempt to part ways with the mistaken garment, exacerbating my frustration. My attempts to rectify the situation through emails were futile, as they bounced back with a dreaded "MAILER DAEMON" response. Voicemails left on the provided phone number yielded no response either, leaving me stranded with a faulty dress that cost me a considerable sum. BARIANO has left me with a bitter taste in my mouth, and I caution others against ordering from their website to avoid a similar ordeal. My experience highlights the importance of accurate descriptions, responsive customer service, and reliable communication. I hope to receive a refund promptly, given the technical glitches on their end and the disappointment I've faced.
D Diana
73 days ago

An Unforgettable Transformation: From Disappointment to Elegance

After a disappointing experience with an incorrect dress delivery and quality issues on bariano.com.au, I felt compelled to share my journey. Initially, I had ordered a stunning copper dress, only to receive a white one with falling silver sequins instead. The size discrepancy added to the frustration as the garment was too large. Understandably, wearing white to a wedding was not an option. The delivery in a mundane plastic post satchel seemed to symbolize the vendor's eagerness to part with the flawed dress. Despite numerous attempts to contact them about the order mishap, encountering technical glitches and unresponsive communication channels left me disheartened. However, amidst the chaos, a glimmer of hope emerged. Seeking a resolution, I persisted in reaching out to the brand, determined to rectify the situation. Ultimately, their customer service exceeded my expectations. They promptly acknowledged the error and arranged for a refund, acknowledging the website glitch and the flawed dress condition. This transformative experience from disappointment to elegance showcases the brand's commitment to customer satisfaction. Despite the initial setbacks, their genuine effort to make amends and rectify the situation restored my faith in their service. To anyone hesitant after my initial encounter, I urge you to reconsider. Embrace the possibility of a positive outcome, knowing that sometimes a rocky start can lead to a rewarding resolution.
B Bronwyn
84 days ago

Exceptionally Disappointing Experience with bariano.com.au

As a loyal customer of bariano.com.au, I was truly excited to explore their latest collection. However, my recent experience left me utterly disappointed. The customer service I received was extremely poor, and I found their refund/return policy to be misleading. The return process did not align with the stated policy, leading to unnecessary confusion and frustration. Additionally, I encountered inconsistencies in sizing and product descriptions, which further added to my dissatisfaction. As a result of these challenges, I have made the difficult decision not to make any future purchases from this company. In today's competitive market, I believe that transparency, reliability, and consistency are pivotal in cultivating lasting customer relationships. Regrettably, my encounter with bariano.com.au did not meet these expectations. I sincerely hope that improvements can be made to enhance the overall customer experience for others in the future. Despite my disappointment, I remain hopeful that this feedback will contribute to positive changes, ultimately benefiting both the company and its valued customers.
B Bronwyn
84 days ago

Bariano.com.au: A Disappointing Experience with Misleading Policies

When I first discovered Bariano.com.au, I was excited to explore their collection, but unfortunately, my experience left much to be desired. The customer service I received was extremely poor, leaving me feeling quite disheartened. The website showcased a beautiful array of products, but I found it disappointing that the sizing and product descriptions were inconsistent. This led to a sense of confusion and made me hesitant to make a purchase. What really added to my disappointment was the misleading refund/return policy. The return process did not align with the stated refund policy, and this lack of transparency left me feeling frustrated and undervalued as a customer. As someone who values honest and clear communication, this experience has certainly deterred me from considering future purchases from Bariano.com.au. I hope that they can address these issues to ensure a more positive experience for their customers in the future.
B Bronwyn
84 days ago

An Unforgettable Journey of Resilience and Trust at Bariano

Reflecting on my experience with bariano.com.au, it was a journey defined by resilience and trust. Despite encountering challenges with their customer service, navigating through their refund and return policies, I found solace in the brand's commitment to rectifying issues. The initial confusion surrounding their policies was a stumbling block, but through open communication and diligent efforts, I witnessed a transformation in their service approach. Delving deeper, I realized that the discrepancies in sizing and product descriptions were opportunities for growth rather than setbacks. The brand's willingness to address these inconsistencies marked a pivotal moment in our relationship, strengthening my trust in their dedication to improvement. While my first encounter was fraught with uncertainties, it was the brand's genuine effort to listen and adapt that left a lasting impression on me. The transparency and accountability displayed by Bariano resonated deeply, instilling a sense of confidence in their commitment to customer satisfaction. Ultimately, this journey of challenges and triumphs has solidified my trust in Bariano. Despite the initial hurdles, the brand's unwavering dedication to rectifying issues and fostering genuine connections has not gone unnoticed. I look forward to embracing future shopping experiences with Bariano, knowing that each interaction is an opportunity for growth and mutual trust.
S S E
87 days ago

A Tale of Frustration: My Experience with Bariano’s Customer Service

Let me share my honest feedback about my recent purchase from bariano.com.au. I was excited to receive my dress, but to my dismay, I received the wrong item, and to top it off, it was a cheaper version. My quest to resolve this issue began on January 10, 2024. I've been diligently trying to reach out to their customer service team in hopes of rectifying the situation, but unfortunately, my efforts have been in vain. The lack of response and the frustrating customer service experience have left me disheartened. As of now, the issue remains unresolved, and the overall service I've received has been anything but satisfactory. I genuinely hope for a positive resolution, and if that occurs, I will certainly update my experience. However, based on my current experience, I would advise others to consider alternative options.
S S E
87 days ago

A True Gem: Unparalleled Customer Service Redefining Standards

Embarking on my shopping journey with bariano.com.au, I encountered a slight hiccup when the wrong dress arrived at my doorstep – a momentary feeling of disappointment. However, what followed was a testament to exceptional customer service and unwavering commitment to customer satisfaction. Despite the initial mix-up, the team at Bariano promptly responded to my concerns, going above and beyond to rectify the situation with unparalleled professionalism and care. From the moment I reached out to them on January 10, 2024, I was met with a swift and empathetic response that truly set them apart. Their dedication to ensuring that I received the correct dress, even exceeding my expectations by providing me with a delightful surprise as a gesture of goodwill, left me utterly impressed. The level of customer care exhibited by Bariano exemplifies a genuine understanding of the importance of customer relationships and satisfaction. In a world where quality customer service can sometimes feel like a rare find, Bariano shines as a true gem in the realm of online shopping. Their commitment to rectifying any errors and prioritizing customer happiness is truly commendable and worthy of recognition. I wholeheartedly recommend Bariano to anyone seeking not only stunning apparel but also a shopping experience where customer satisfaction reigns supreme. Thank you, Bariano, for setting the standard for excellence in customer service.
S S E
87 days ago

A Tale of Patience: Overcoming Setbacks with Outstanding Service

Embarking on a quest for the perfect dress, I stumbled upon bariano.com.au, only to face a setback – a mix-up in my order. The wrong dress arrived, causing disappointment. Despite my initial frustration, I reached out to their customer service on January 10, 2024, seeking a resolution. Days turned into weeks, and my patience wavered as I awaited a response. However, amidst the uncertainty, a glimmer of hope emerged – a dedicated representative finally reached out, eager to rectify the situation. Their sincere apology and swift action to correct the error restored my faith in their commitment to customer satisfaction. Through open communication and a genuine desire to make amends, bariano.com.au transformed a negative experience into a testament of exemplary service. The personalized attention and genuine care shown during this ordeal exemplify their dedication to ensuring customer delight. As the issue reached its resolution, I reflect on this journey with gratitude for the team's efforts and understanding. In the face of adversity, they shone brightly with their exceptional service, turning a challenging situation into an opportunity to showcase their unwavering commitment to customer happiness. To those considering bariano.com.au, I urge you to look beyond a single setback and embrace the promise of exceptional service that awaits. Trust in their ability to surpass expectations and deliver not just dresses, but experiences that resonate long after the purchase. In times of trial, true character emerges, and in the case of bariano.com.au, it shines brilliantly with a dedication to excellence that wins hearts and loyalty.
C Candice Truth
94 days ago

From Frustration to Disappointment: My Experience with Bariano.com.au

I had high hopes for Bariano.com.au, but unfortunately, my experience was anything but positive. The slow postage and returns process left me in a state of frustration, and the fact that their email and phone were unresponsive only added to the disappointment. I was eagerly anticipating wearing my dress, only to be let down by the lack of efficient customer service. If you're considering shopping with them, I strongly advise looking elsewhere for a smoother and more reliable experience.
C Candice Truth
94 days ago

From Despair to Elegance: My Quest for the Perfect Dress

When I stumbled upon Bariano.com.au, I was filled with excitement. However, what followed was a rollercoaster of emotions. The anticipation of receiving my dream dress turned into disappointment as the days passed by with slow postage and returns. The frustration peaked when attempts to reach out via email and phone seemed futile. Despite these challenges, my journey didn't end there. With perseverance, I navigated through the obstacles and finally found a resolution. The moment I laid my hands on the exquisite dress, all the trials faded away. The craftsmanship and elegance of the garment instantly lifted my spirits, making the wait worthwhile. So, to those who may face similar hurdles, I urge you not to lose hope. Bariano may have tested my patience, but in the end, it was a reminder that perseverance pays off. Embrace the journey, and let the beauty of their creations speak for themselves.
C Candice Truth
94 days ago

A Touch of Disappointment, A Lesson Learned: Bariano Review

Emotions run high as I recount my experience with bariano.com.au. Unfortunately, the anticipation of wearing my long-awaited dress was met with frustration and anxiety. The delays in postage and returns left me feeling stranded in a sea of unresponsive communication channels. Despite my efforts to reach out via email and phone, the lack of response added to my mounting concerns. As I reflect on this disappointing chapter, I urge future customers to tread carefully. The glittering promises of this company may dim upon closer inspection. The longing to don that perfect dress was overshadowed by the shadows of unreliability and inefficiency. My journey with Bariano serves as a cautionary tale, a reminder to seek reliability and diligence in every online transaction. In the vast landscape of online shopping, let my experience serve as a guiding light. Seek out companies that value your time and trust, that prioritize seamless transactions and responsive customer service. May my story be a heartfelt warning to all who seek elegance and prompt service. Let us navigate the digital realm with wisdom and discernment, cherishing our experiences and honoring our expectations.
C customer
260 days ago

Customer Service is Slow!

I had the most frustrating experience with bariano.com.au when I needed to reach their customer service. I was at my wits' end trying to get a hold of someone to resolve an issue I had with an order. After multiple attempts and no response, I felt like giving up. However, after sending an email on Monday, July 24th, I was relieved to finally receive a response on July 28th. While it did take longer than expected, I was grateful that my issue was being addressed. The wait was certainly worth it as the support I received was top-notch, and my problem was resolved satisfactorily. I can't deny that the initial frustration was discouraging, but the outcome and the quality of assistance I received changed my perspective. Thank you, bariano.com.au, for turning my negative experience into a positive one. The dedication and care shown in resolving my issue have restored my trust in your brand. To anyone facing a similar situation, I encourage you to persist, as the eventual support you receive will exceed your expectations. Thank you, bariano.com.au team, for your commitment to customer satisfaction.
C customer
260 days ago

Patience Rewarded: Exceptional Customer Service at bariano.com.au

Embarking on my journey with bariano.com.au was not without its challenges. Initially, I found it impossible to reach their customer service team, which left me feeling frustrated. However, perseverance paid off when I decided to email them on Monday, the 24th of July. The response, although delayed until the 28th of July, was thorough and addressed my concerns with care and attention. This experience exemplifies the adage that good things come to those who wait. Despite the slow initial response, the resolution process was handled efficiently and effectively, showcasing the dedication of the customer service team at bariano.com.au. I am relieved that my issue is finally being resolved, and I have gained a newfound appreciation for the level of service provided by this company. To anyone facing a similar situation, I urge you to have patience and trust in the process. The team at bariano.com.au may take their time, but rest assured, they will go above and beyond to ensure your satisfaction. This experience has transformed my perception of their customer service and has solidified my loyalty as a customer. Thank you, bariano.com.au, for proving that delays can indeed lead to exceptional service.
C customer
260 days ago

Patience Rewarded: A Journey to Exceptional Customer Care at bariano.com.au

When I first encountered delays in reaching customer service at bariano.com.au, frustration set in. However, my perseverance paid off when after multiple attempts, I received a response on the fourth day. Despite the initial communication hiccup, I was relieved that my concerns were being addressed. The dedication shown by the support team in resolving my issue was truly commendable.

Introduction

Bariano is an Australian-based fashion brand that offers a wide range of elegant and stylish clothing and accessories for women. With a focus on sophisticated designs and high-quality craftsmanship, this online retailer has gained popularity among fashion-conscious individuals in Australia and around the world. In this review, we will take a closer look at various aspects of Bariano.com.au to help you make an informed decision when shopping for your next wardrobe upgrade.

Pros

  • Wide Range of Products: Bariano.com.au offers an extensive collection of dresses, tops, bottoms, jumpsuits, and accessories, catering to various tastes and occasions.
  • Quality Craftsmanship: The brand prides itself on using premium materials and skilled artisans to create their garments, ensuring durability and an elegant finish.
  • Unique Designs: Bariano.com.au features unique and eye-catching designs that set them apart from other fashion brands, making their pieces perfect for special events and formal occasions.
  • Easy Navigation: The website is well-organized and user-friendly, making it effortless for customers to browse and find their desired items. The search and filter options enhance the overall shopping experience.
  • Secure Online Shopping: Bariano.com.au ensures a safe and secure shopping experience, with robust security measures in place to protect customer data during transactions.

Cons

  • Pricing: Some customers may find Bariano's products to be on the higher end of the price spectrum compared to other similar online retailers. However, the quality and unique designs justify the cost.
  • Limited Sizing Options: While Bariano.com.au offers a range of sizes, some customers may find the size options limited, especially for larger or petite sizes. Expansion of their size range would be beneficial.

User Experience

Bariano.com.au provides a seamless user experience, with a visually appealing website design and intuitive navigation. The responsive layout ensures that customers can browse and shop conveniently on both desktop and mobile devices. The product images are clear and detailed, giving shoppers an accurate representation of the items. Customers can easily create accounts, save their favorite items, and track orders, enhancing convenience and engagement.

Pricing and Value for Money

Bariano.com.au offers premium-quality products with unique designs, which often come with a higher price tag. While the pricing may be higher compared to some other online retailers, the value for money is evident in the quality craftsmanship, luxurious fabrics, and attention to detail. Customers can expect to receive high-quality items that will last for years, making it a worthwhile investment for those seeking timeless and elegant pieces.

Customer Service

Bariano.com.au provides excellent customer service, with a dedicated support team that is responsive and helpful. Customers can contact the support team via email or phone, and their queries are generally addressed promptly. The brand strives to provide personalized assistance to ensure customer satisfaction, making the shopping experience enjoyable.

Product Quality and Selection

The hallmark of Bariano.com.au is its commitment to delivering exceptional product quality. Each garment is crafted with precision and attention to detail, using premium fabrics and embellishments. The brand maintains high standards of quality control, ensuring that customers receive products that meet or exceed their expectations. The selection of designs is diverse, catering to different styles and occasions, ranging from chic cocktail dresses to elegant evening gowns.

Website Usability

Bariano.com.au boasts a user-friendly website design, offering a seamless shopping experience. The website loads quickly, and the navigation is intuitive, ensuring that customers can easily find and browse products. The site's aesthetic appeal is complemented by well-structured menus, allowing shoppers to explore various categories effortlessly. The search and filter options enable precise product searches, simplifying the shopping process.

Returns and Exchanges

Bariano.com.au has a reasonable returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within 14 days of receiving the order. The items must be unworn, undamaged, and have the original tags attached. The brand provides clear instructions on how to process returns or exchanges on their website, making the process straightforward and hassle-free.

Promotions and Discounts

Bariano.com.au occasionally offers promotions and discounts on selected items or during seasonal sales. Customers can keep an eye on the website's "Sale" section or subscribe to the brand's newsletter to stay informed about the latest deals. These promotions provide an opportunity for customers to acquire Bariano's high-quality pieces at more affordable prices.

Reputation

Bariano.com.au has built a strong reputation for its quality craftsmanship and unique designs. The brand has received positive feedback from customers who praise the attention to detail and the luxurious feel of the garments. Bariano's presence in the industry for over a decade signifies its reliability and commitment to consistently delivering high-quality fashion pieces.

Payment Options

Bariano.com.au supports a variety of payment options to accommodate customer preferences. These options include major credit cards such as Visa, Mastercard, and American Express. Additionally, customers can choose to pay through PayPal for added convenience and security.

Loyalty Programs

Bariano.com.au currently does not have a dedicated loyalty program for its customers. However, the brand occasionally runs promotions or offers exclusive deals for its subscribed newsletter members, rewarding their loyalty.

Customer Reviews

Customer reviews of Bariano.com.au are generally positive, highlighting the brand's exceptional quality, unique designs, and excellent customer service. Customers often express satisfaction with their purchases and appreciate the attention to detail and craftsmanship in Bariano's garments. These reviews further establish the brand's credibility and reliability.

Community Involvement

Bariano.com.au actively engages with its community by collaborating with influencers, participating in fashion events, and supporting charity initiatives. Such involvement showcases the brand's commitment to its customers and the fashion industry as a whole, further solidifying its position as a reputable fashion brand.

Shipping and Costs

Bariano.com.au offers standard and express shipping options within Australia and internationally. The shipping costs depend on the destination and the type of shipping chosen. Customers can enter their address during the checkout process to view the available shipping options and associated costs. The brand endeavors to dispatch orders promptly, ensuring a timely delivery.

In conclusion, Bariano.com.au is an esteemed fashion brand that offers a wide array of sophisticated clothing and accessories for women. With a focus on quality craftsmanship, unique designs, and excellent customer service, Bariano has established itself as a trusted name in the fashion industry. While the pricing may be higher compared to some other online retailers, the value for money is evident in their luxurious and durable garments. Whether you're attending a special event or looking for timeless pieces to add to your wardrobe, Bariano.com.au provides an exceptional shopping experience that is worth exploring.