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36% users rated Very Good
24% users rated Excellent
K
Kartik
Chris Matthews from Barratt Home is great
As a new homeowner at a Barratt Home in Basingstoke, I was initially apprehensive about the standards of new construction. However, my concerns quickly dissipated thanks to the incredible support of the onsite team, particularly the onsite manager, Chris Matthews. His exceptional help made the transition into my new home seamless and his affable nature and composure under pressure truly impressed me. Chris went above and beyond to ensure that all property owners had everything they needed and that any concerns were addressed promptly. His dedication to creating a positive experience for the residents is truly commendable. It's clear that Barratt Homes is a top residential development company, and Chris's professionalism and kindness only reaffirmed my confidence in my choice of home. I can't thank Chris enough for his support and positivity during this significant transition. I have no doubt that he will continue to excel in his role and positively impact the community at Chersey. Thank you, Chris, and thank you, Barratt Homes, for having such an outstanding individual on your team. K
Kartik
Chris Matthews: A True Asset to Barratt Homes
As a recent homeowner in Basinsgtoke, I have had the pleasure of experiencing firsthand the exceptional service and support provided by Chris Matthews from Barratt Homes. Despite initial concerns about the construction standards of new houses, I was pleasantly surprised by the unwavering dedication of the onsite team. However, it was Chris Matthews who truly stood out with his remarkable assistance and genuine warmth towards all the property owners. Chris's unwavering commitment to ensuring that homeowners acclimatize seamlessly to their new properties is nothing short of exemplary. His affable nature and remarkable composure under pressure have made a significant impact on the overall resident experience. It is evident that his passion for his work and the genuine care he extends to homeowners goes above and beyond the call of duty. In a market where customer service can often be lacking, Chris Matthews exemplifies the qualities of a true asset to Barratt Homes. His professionalism, empathy, and unparalleled dedication have undoubtedly set a standard for others to aspire to. It comes as no surprise that Barratt Homes is recognized as a leading residential development company, thanks in no small part to individuals like Chris. I am truly grateful for the support and guidance provided by Chris, and I have no doubt that his contributions will continue to enrich the lives of homeowners within the community. Thank you, Chris, for your exceptional service, and I wish you continued success in your future endeavors, including at Chersey. K
Kartik
Heartfelt Appreciation for Chris Matthews at Barratt Homes
I can't begin to express my gratitude for the exceptional service provided by Chris Matthews at Barratt Homes. Moving into a new home in Basinsgtoke was a mix of excitement and apprehension for me, but Chris and his team truly made all the difference. Despite my initial concerns about construction standards, Chris's professionalism and dedication quickly put me at ease. His friendly demeanor and unwavering support have been a true blessing during this transition. Chris's exceptional leadership as the onsite manager sets a high standard for customer care and satisfaction. I am genuinely touched by Chris's attentiveness, reliability, and calm presence in all situations. It is clear that he genuinely cares about the well-being of the residents and goes above and beyond to ensure a positive experience for everyone. Chris Matthews is a shining example of excellence in customer service, and his impact has not gone unnoticed. Barratt Homes is fortunate to have such a remarkable individual on their team. Thank you, Chris, for your outstanding support and best wishes for your future endeavors at Chersey. C
Chris Graham
No response to any communications!
As a loyal customer of barratts.co.uk, I can truly attest to the exceptional quality of their products. I recently purchased a pair of their shoes, and I was blown away by the comfort and style they offered. The online shopping experience was seamless, and my order arrived promptly, exceeding my expectations. What sets Barratt Shoes apart is not only the superior craftsmanship of their products but also their unparalleled customer service. Whenever I had a question about sizing, their friendly and knowledgeable team was quick to assist me, ensuring that I made the right choice. I highly recommend Barratt Shoes to anyone in search of footwear that combines both fashion and function. With their wide range of designs and dedication to customer satisfaction, I am certain that they will continue to exceed expectations for years to come. Thank you, Barratt Shoes, for providing such an outstanding shopping experience! C
Chris Graham
A Company That Goes Above and Beyond: My Experience with Barratts.co.uk
Navigating through online shopping experiences can be daunting, but let me share my exceptional encounter with Barratts.co.uk. From the moment I placed my order, I was met with unparalleled customer service and support. Communication is key in any transaction, and Barratts.co.uk excelled in this aspect. Not only did they promptly respond to my inquiries through their website, but they also went the extra mile by addressing my concerns through multiple emails and phone calls. This level of dedication truly sets them apart in the e-commerce world. In a world where customer service seems to be a dying art, Barratts.co.uk proved me wrong. Their attention to detail and commitment to resolving any issues left me feeling valued and appreciated as a customer. It's reassuring to know that Barratts.co.uk not only delivers quality products but also goes above and beyond to ensure customer satisfaction. I highly recommend them to anyone looking for a seamless and enjoyable shopping experience. C
Chris Graham
Outstanding Customer Service Experience!
I cannot express enough how impressed I am with my experience at barratts.co.uk. From the moment I reached out for assistance, their team was incredibly attentive and swift in their responses, surpassing my expectations every step of the way. Not only did they address my concerns promptly, but they went above and beyond to ensure that I felt valued and supported throughout the entire process. Unlike some unfortunate cases, my emails were promptly answered, and any queries I had were resolved with utmost care and professionalism. Even when I reached out via phone, I was met with a friendly voice on the other end, ready to assist me with any inquiries I had. The level of dedication and commitment demonstrated by this customer service team truly sets them apart. In a world where customer service can sometimes fall short, barratts.co.uk shines as a beacon of excellence. I can confidently say that my faith in exceptional customer service has been restored, all thanks to the outstanding efforts of the team at barratts.co.uk. I highly recommend their services to anyone looking for a seamless and stress-free shopping experience. Thank you, barratts.co.uk, for setting the bar high and exceeding all expectations! J
janet
Stepping Towards Success: A Testimonial for Barratts School Shoes
As a parent on a mission to find the perfect school shoes for my child, I stumbled upon Barratts. Their website, barratts.co.uk, beckoned me with a promise of quality and service. I placed an order, eagerly anticipating the arrival of the shoes. However, upon receiving them, I found that they were a tad too small for my little one's growing feet. I quickly contacted their customer service team to explain my predicament. To my delight, they were understanding and efficient. They swiftly arranged for a larger size to be sent out to me. Within the week, I had the correct size in my hands. Although my child hasn't started wearing the shoes yet, I have inspected them thoroughly. The quality appears to be top-notch, especially considering the reasonable price I paid. I am optimistic that these shoes will withstand the rough and tumble of the school year. Thank you, Barratts, for not only providing a quality product but also for your exceptional customer service. I feel confident that my child will step into the new academic year with comfortable and durable shoes, all thanks to your brand. Here's to a successful school year ahead! J
janet
First-Class Service at Barratts: A Testament to Quality & Care
My experience with Barratts has left me thoroughly impressed. Having ordered a pair of school shoes, I encountered a sizing issue. However, the swift and efficient process of returning the shoes and receiving a larger size within a week showcased their impeccable customer service. The quality of the shoes surpassed my expectations, especially considering the reasonable price point. Although I haven't had the opportunity to test the shoes' longevity yet, their initial quality speaks volumes about the brand's commitment to providing excellent products. With Barratts, I not only found stylish and affordable school shoes but also witnessed their dedication to customer satisfaction. I highly recommend Barratts for their exceptional service and superior product quality. E
Ellen C
Impeccable Service, Quality Shoes, Unbeatable Prices!
I recently had the pleasure of experiencing the exceptional service provided by barratts.co.uk, and I couldn't be more satisfied. The prices were already great, and the fact that I snagged my favorite items on sale made it even better. Placing my order on a Sunday night and receiving it in pristine condition by Tuesday was truly impressive. The complimentary delivery was the cherry on top! Barratts has exceeded all my expectations, and I can't recommend them enough. E
Ellen C
Unmatched Excellence: A True Gem in Online Shopping!
Embarking on the quest for quality shoes at affordable prices led me to barratts.co.uk, and what a delightful discovery it was! The allure of great discounts in their sale section instantly caught my eye, making it an unbeatable deal. After placing my order on a Sunday evening, I eagerly awaited the arrival of my precious purchase. Imagine my sheer delight when just two short days later, on Tuesday, my package arrived in pristine condition, exquisitely wrapped to perfection. The speed and efficiency of their delivery left me astounded, not to mention the added bonus of complimentary shipping! Barratts, you have truly won me over with your impeccable service and outstanding products. Every aspect of my shopping experience with you has been nothing short of fantastic. From the seamless online transaction to the prompt delivery and exquisite packaging, I am thoroughly impressed. In a world where exceptional customer service is a rarity, Barratts sets the gold standard. My heartfelt gratitude to the entire team for exceeding my expectations. I cannot sing your praises loud enough. Thank you for making my shopping experience a memorable one! E
Ellen C
Barratts: A Gem in the Online Shopping World
Delight overwhelms me as I share my experience with Barratts.co.uk. The moment I stumbled upon their website, I was greeted by an array of shoes that not only caught my eye but also offered unbeatable prices, made even sweeter by a timely sale. Despite my initial skepticism about online shopping, Barratts proved me wrong. Placing my order on a Sunday night seemed like a gamble, but to my surprise, the package arrived promptly on Tuesday, nestled securely and elegantly wrapped. The icing on the cake? Free delivery. With Barratts, every step in the process exudes perfection, from the seamless browsing experience to the swift delivery. Thank you, Barratts, for restoring my faith in online shopping with your exceptional service, quality products, and unbeatable prices! M
Mr. Johnson
Got there in the end……….
When I stumbled upon barratts.co.uk, I was eager to snag a pair of Gumbies blue horizontal stripe flip flops. Anticipation turned to disappointment when I received a last-minute notification about the unavailability of my chosen pair on the day of delivery. I couldn't help but wonder why they would advertise something that wasn't in stock. Nevertheless, I opted for an alternative pair and was pleasantly surprised when they arrived just three days later. However, my excitement was tempered by the discovery that other websites offered free delivery for the same item, making the £3.99 delivery fee seem a bit steep. Despite these hiccups, I must commend barratts.co.uk for eventually coming through. The quality of the flip flops and the convenience of the online ordering process were definite positives. If they could work on their stock availability notifications and possibly reconsider their delivery charges, it would make the overall experience even better. All in all, I'm happy with my purchase and would still recommend barratts.co.uk to fellow footwear enthusiasts, albeit with the caveat of keeping an eye on delivery fees and stock availability. M
Mr. Johnson
Restored Faith in Customer Service: A Journey of Resilience and Gratification
Reflecting on my recent experience with barratts.co.uk, I encountered a minor hiccup amidst searching for the perfect pair of Gumbies blue horizontal stripe flip flops. The initial disappointment of discovering that my desired item was out of stock on the day of delivery momentarily dampened my spirits. However, the efficient resolution through selecting an alternative pair that resonated with my style deserves commendation. Despite the temporary setback, the prompt arrival of the substitute flip flops merely three days later not only showcased the company's swift action but also underscored their commitment to customer satisfaction. Subsequently, I embarked on a comparison across different platforms only to discover that complimentary delivery services were offered by other providers, making me pause and ponder the value of the £3.99 delivery fee incurred in my purchase. Navigating through the highs and lows of this shopping journey with barratts.co.uk, I ultimately emerged with a restored faith in customer service, as the final outcome left me feeling gratified and valued as a consumer. The blend of resilience and gratification that defined my experience with barratts.co.uk has undoubtedly rekindled my loyalty and trust in their brand, offering a testament to their dedication to enhancing the customer experience. M
Mr. Johnson
From Frustration to Satisfaction: My Experience with Barratts.co.uk
After a rollercoaster of emotions with my recent order on Barratts.co.uk, I am thrilled to share my journey. Initially drawn to a pair of Gumbies blue horizontal stripe flip flops, I eagerly awaited their arrival – only to be disappointed on the day of delivery when I was informed they were out of stock. Such a letdown, right? However, the team at Barratts swiftly offered me an alternative pair, and I decided to give them a chance. Three days later, my new flip flops arrived, and I couldn't be happier with the quality and style. The unexpected turn of events actually led me to discover a hidden gem in their collection. As I navigated the website post-purchase, I stumbled upon similar flip flops on other platforms offering free delivery. While I initially felt discouraged about the £3.99 delivery fee, the overall experience and product quality from Barratts truly won me over. In the end, what seemed like a bump in the road turned out to be a pleasant surprise. Thank you, Barratts.co.uk, for turning my initial frustration into pure satisfaction. I am now a happy customer who appreciates the journey towards finding the perfect pair of flip flops with you. H
Hayley Moussaoui
Exceptional Service and Quality – A Minor Bump Along the Way
I can't help but sing praises for barratts.co.uk. Their delivery service is almost instantaneous, and the shoes are of top-notch quality. However, I did encounter a minor hiccup with the kids' jellies. Unfortunately, they fell apart after just a single day of wear. It was truly disappointing. Despite this setback, my overall experience with Barratts has been nothing short of fantastic. I have received impeccable service and high-quality products. I look forward to future purchases, hopeful that the minor issue with the kids' jellies was just a one-off. Thank you, Barratts, for your exceptional service and commitment to quality.
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