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50% users rated Excellent
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Review article published on: 05 Apr 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.8 4.1 5 1.5 1.4
Feb 2023 5 5 5 1.8 5 1.3
Mar 2023 5 5 5 5 5 5
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Detailed Baskinrobbinsindia Review by

Introduction

Baskin-Robbins is a popular ice cream brand that was established in 1945 in the United States. It has now become a global sensation and has more than 8,000 stores in over 50 countries. Baskin-Robbins has recently launched its official website in India to cater to the Indian market's needs, offering its delicious ice cream flavors through online ordering.

Pros and Cons

Pros:
  • Wide range of flavors
  • Easy online ordering and delivery
  • Great quality products
  • Loyalty program for regular customers
Cons:
  • Relatively higher pricing compared to local ice cream shops
  • Delivery may take longer in certain areas

User Experience

Baskin-Robbins India's website offers an excellent user experience with its user-friendly interface and easy navigation. You can easily browse through the available ice cream flavors, add them to your cart, enter your delivery details, and pay for your order.

Pricing and Value for Money

Baskin-Robbins India offers its ice cream at a relatively higher price, but you get what you pay for - high-quality products and a wide range of unique flavors that are sure to satisfy your sweet cravings. Along with its attractive loyalty program, Baskin-Robbins India is definitely worth the spend for those who want to indulge in premium quality ice cream.

Alternatives

Some popular alternatives to Baskin-Robbins India include Dairy Queen, Stone Cold Creamery, and Haagen-Dazs.

Customer Service

Baskin-Robbins India has a reliable and responsive customer service team ready to assist its customers. You can reach out to them via email, phone, or even social media platforms for any queries or concerns.

Product Quality and Selection

Baskin-Robbins India offers excellent quality products made from high-quality ingredients ensuring that you get the best quality ice cream in every scoop. They have an extensive variety of flavors to choose from, making it a fun and exciting experience every time.

Website Usability

Baskin-Robbins India's website is well designed with a clean layout, making it easy to navigate and explore different options offered on the website. It is optimized for mobile devices, providing a seamless experience for those who prefer to order from their mobile phones.

Returns and Exchanges

Baskin-Robbins India does not offer returns or exchanges on its products, but they do have a refund policy in case of any product-related issues.

Promotions and Discounts

Baskin-Robbins India offers deals and discounts from time to time, making its products more affordable and accessible to a broader audience.

Reputation

Baskin-Robbins has established itself as a reputable and trusted brand over the years worldwide. Its Indian operations are no exception, providing high-quality products and excellent customer service.

Payment Options

Baskin-Robbins India accepts payments via credit cards, debit cards, and net banking. They also offer the option of cash on delivery.

Loyalty Programs

Baskin-Robbins India has a loyalty program called the BR Club, which rewards its regular customers with special deals, promotions, and discounts.

Customer Reviews

Customers have praised the quality of the products and the ease of ordering from the Baskin-Robbins India website. The ice cream flavors are known to be unique and delicious, making it a satisfying experience for all.

Community Involvement

Baskin-Robbins India has been involved in several community outreach programs, including supporting local charities and causes, making a positive impact in the communities they serve.

Shipping and Costs

Baskin-Robbins India offers delivery within specific areas of India and has a minimum order requirement of Rs. 299. Delivery charges vary depending on the location and the order's size, but orders over Rs. 500 are eligible for free delivery.

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