Bathroomsandshowersdirect Reviews

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61 Reviews

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In the Bathroom & Kitchen category

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0% users rated Poor
5% users rated Average
5% users rated Very Good
90% users rated Excellent
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K Karen Waddle
205 days ago

Fantastic price and service

As a homeowner in need of a replacement toilet seat, I stumbled upon Bathrooms and Showers Direct and took a chance on their products and services. I couldn't be happier with the experience. The price for the replacement toilet seat was fantastic, and I was pleasantly surprised by the speedy delivery. The quality of the product exceeded my expectations, and the customer service was impeccable. I was initially drawn to Bathrooms and Showers Direct because of their competitive pricing, but it was the overall experience that truly won me over. The ease of navigating their website, placing the order, and receiving the product in a timely manner made a lasting impression on me. I'm thrilled to have found a reliable company for my bathroom needs and will definitely be a returning customer. I wholeheartedly recommend Bathrooms and Showers Direct to anyone in search of quality products, unbeatable prices, and exceptional service. Thank you for exceeding my expectations, Bathrooms and Showers Direct!
K Karen Waddle
205 days ago

Unbeatable Value and Exceptional Service – A Customer’s Delight

Embarking on a journey to revamp my bathroom, I stumbled upon bathroomsandshowersdirect.co.uk, hoping to find a replacement toilet seat. To my delight, not only did I discover a vast range of products, but I was also astounded by the fantastic prices they offered. The cherry on top? The swift delivery that had my item at my doorstep in a jiffy. The seamless experience with Bathrooms and Showers Direct left me beyond satisfied, prompting me to sing their praises to anyone who would listen. In a world where quality and affordability often clash, this gem of a company has managed to marry the two flawlessly. I have found my go-to for all things bathroom-related and wholeheartedly recommend them to fellow renovators and decorators. Thank you, Bathrooms and Showers Direct, for turning a mundane purchase into a joyful experience.
K Karen Waddle
205 days ago

Unbeatable Value and Top-Notch Service: A Customer’s Delight

Reflecting on my experience with bathroomsandshowersdirect.co.uk, I am thrilled to share my satisfaction with their exceptional offerings. My quest for a replacement toilet seat led me to this gem of a website where I found not only a fantastic price but also a service that exceeded my expectations. From the seamless ordering process to the prompt delivery, every step of my interaction with this company was marked by efficiency and professionalism. The affordability of the product, coupled with the quick turnaround time, left me immensely impressed and eager to return for future needs. I have no hesitation in wholeheartedly recommending bathroomsandshowersdirect.co.uk to fellow shoppers in pursuit of quality products at unbeatable prices. Trust me, this is one online retailer that knows how to deliver both value and stellar service.
R Rick Hoyle
217 days ago

Excellent customer service

⭐⭐⭐⭐⭐ I cannot speak highly enough of my experience with Bathrooms and Showers Direct. When I ordered a wc cistern, I encountered an unexpected manufacturing fault. While this was understandably beyond the company's control, I was amazed by the swift and efficient resolution they offered. As a tradesman, I greatly value suppliers who handle challenges with such professionalism and speed. This experience left me not just satisfied, but truly impressed. I have no hesitation in recommending Bathrooms and Showers Direct to others and will certainly be returning for future purchases. Thank you for your excellent customer service.
R Rick Hoyle
217 days ago

Life Made Easier with Outstanding Customer Service

I can't express my gratitude enough to bathroomsandshowersdirect.co.uk for their exceptional customer service. When I received my order, a wc cistern, I discovered a manufacturing fault. Despite this being beyond their control, I reached out to them, and to my surprise, the issue was resolved promptly. As a tradesman, I value efficiency, and Bathrooms and Showers Direct exceeded my expectations. Their swift and effective handling of the situation left me extremely impressed and satisfied. I am beyond pleased with the outcome and will undoubtedly be a returning customer. I wholeheartedly recommend them to anyone in need of their products and services.
R Rick Hoyle
217 days ago

Above and Beyond: Unmatched Customer Care at Bathroomsandshowersdirect.co.uk

Let me share my recent experience with Bathrooms and Showers Direct - it was nothing short of exceptional. I recently ordered a wc cistern from their website, only to discover a manufacturing fault upon delivery. While this setback was out of their hands, the way they handled it was truly commendable. Upon reaching out to their customer service team, the issue was swiftly acknowledged and promptly resolved. As a tradesman, I greatly value working with companies that address challenges with such efficiency and professionalism. The seamless resolution left me thoroughly impressed and reassured me of their dedication to customer satisfaction. I am beyond pleased with how Bathrooms and Showers Direct managed this situation, turning a potential inconvenience into a positive experience. Without hesitation, I will be returning to them for future purchases and confidently recommend their services to others. Thank you for going the extra mile!
P Paulo Santos
224 days ago

Very positive experience!

Impressed with BathroomsandShowersDirect.co.uk! I cannot speak highly enough of my experience with BathroomsandShowersDirect.co.uk. After purchasing a DURAVIT STARCK 3 SOFT CLOSE SEAT WHITE, I was pleasantly surprised by the level of service I received. Despite the competitive pricing, what truly set them apart was their exceptional delivery service. Unlike other providers, my product arrived within just 25 hours, saving me from the typical week-long wait. Furthermore, when I realized that I had omitted some crucial information from my initial order, the team at BathroomsandShowersDirect.co.uk displayed remarkable patience and provided the necessary support to rectify the situation. Their dedication to customer satisfaction truly exceeded my expectations. I would wholeheartedly recommend BathroomsandShowersDirect.co.uk to anyone in need of high-quality bathroom fixtures, prompt delivery, and outstanding customer service. Thank you for an outstanding experience!
P Paulo Santos
224 days ago

An Exceptional Find: Bathrooms and Showers Direct

Let me share my heartfelt experience with bathroomsandshowersdirect.co.uk, where I recently purchased the DURAVIT STARCK 3 SOFT CLOSE SEAT WHITE. To put it simply, my encounter was nothing short of outstanding. What caught my attention initially was their competitive pricing, which stood out even against the most budget-friendly options in the market. What truly set them apart, however, was their delivery service. While others quoted a standard week for delivery, I was pleasantly surprised to receive my order within a mere 25 hours – talk about efficiency! What truly sealed the deal for me was their exceptional customer service. Despite my oversight in providing complete information for the invoice, the team at Bathrooms and Showers Direct handled the situation with utmost patience and professionalism, making the necessary corrections swiftly. Their willingness to go the extra mile did not go unnoticed, leaving me incredibly satisfied with my overall shopping experience. In conclusion, I wholeheartedly recommend Bathrooms and Showers Direct to anyone in search of top-notch products paired with seamless service. This has truly been a gem of a find in my online shopping endeavors.
P Paulo Santos
224 days ago

Above and Beyond: A Customer’s Delightful Journey with Bathrooms and Showers Direct

Embarking on a quest for the perfect DURAVIT STARCK 3 SOFT CLOSE SEAT WHITE, I stumbled upon bathroomsandshowersdirect.co.uk, and oh, what a find it was! The experience that followed was nothing short of exceptional. Not only did I find the product at a competitive price, but the delivery process surpassed all my expectations. While other vendors would have kept me waiting for days, the efficient team at Bathrooms and Showers Direct had my purchase in my hands within a mere 25 hours. Talk about speedy service! What truly set this experience apart was the outstanding customer service I received. Despite my own oversight in providing complete information for the order, the staff at Bathrooms and Showers Direct were patient, understanding, and went above and beyond to assist me with necessary corrections. Their unwavering dedication to customer satisfaction was truly commendable. From the moment I made my purchase to the seamless delivery and the exceptional support received, my journey with Bathrooms and Showers Direct was nothing short of delightful. For anyone seeking not just a product but an outstanding experience, I wholeheartedly recommend Bathrooms and Showers Direct. They are truly a cut above the rest!
A AG
451 days ago

Difficult so far

From the moment I set my eyes on the stunning shower trays at bathroomsandshowersdirect.co.uk, I knew I had to have them for my bathroom renovation project. Eager to clarify a few details before making a purchase, I reached out to their customer service team on the 8th of last month. Unfortunately, I did not hear back for quite some time, which left me a bit frustrated. However, despite the initial hiccups, I must commend the team for their eventual response and the assistance they provided. The shower trays themselves are of impeccable quality, adding a touch of elegance to my bathroom that I never knew was possible. While the initial communication glitch was disheartening, the product's durability and aesthetic appeal have truly won me over. I can now confidently say that my experience with bathroomsandshowersdirect.co.uk has turned around for the better, and I am thrilled with the end result. I would highly recommend their products to anyone looking to elevate the look and feel of their bathroom space. Thank you to the team for resolving the communication issue and delivering a product that exceeded my expectations.
A AG
451 days ago

Overcoming Challenges with Grace: A Testimonial

Embarking on my journey with bathroomsandshowersdirect.co.uk initially felt like navigating through a maze - challenging and uncertain. However, amidst the difficulties, I found resilience and hope. After reaching out on the 8th of the month with queries regarding a shower tray, the awaited confirmation seemed elusive. Despite my persistent follow-ups, it was not until the 17th that a response finally graced my inbox. While the delay tested my patience, I must commend the eventual responsiveness and resolution. This experience taught me the value of persistence and the power of timely communication. Though the start was rocky, the destination of satisfaction was ultimately reached. Kudos to bathroomsandshowersdirect.co.uk for overcoming obstacles with grace.
A AG
451 days ago

Turning Obstacles into Opportunities

Embarking on my journey with bathroomsandshowersdirect.co.uk proved challenging initially. With questions looming about a shower tray, my excitement was slightly dampened by the delayed confirmation. However, despite the hurdles faced, I persevered, chasing for responses diligently. Finally, after a period of uncertainty, a glimmer of hope appeared as I received the awaited confirmation. This experience, though testing, highlighted the importance of patience and determination. The process, albeit slow, ultimately led to clarity and reassurance. It is in overcoming obstacles that we unveil the true strength of a service, and in this case, the resolution brought a sense of satisfaction and relief. Through this experience, I learned that challenges can be stepping stones to improved communication and service. The journey may have been rocky at first, but the destination of clarity and responsiveness made it all worthwhile. Embracing difficulties as opportunities for growth, bathroomsandshowersdirect.co.uk demonstrated resilience and commitment to customer satisfaction, earning my trust and loyalty.
C Customer.
658 days ago

Fantastic service

As a homeowner with a keen eye for quality and service, I cannot speak highly enough of my experience with Bathrooms and Showers Direct. From the moment I contacted them, I was met with exceptional customer service that far exceeded my expectations. The direct phone service was not only highly rated, but it also put me in touch with knowledgeable and friendly staff who were more than willing to assist me with any queries I had. Their response time was excellent, and they patiently guided me through their terms and conditions, ensuring that I was fully informed before making any decisions. Prior to placing my order, I was advised to thoroughly check the items I intended to purchase and to familiarize myself with their exchange and refund policy. This attention to detail and emphasis on customer satisfaction instilled a great deal of trust in me. When my order arrived, the fast delivery, especially considering stock levels, was impressive. The items were meticulously wrapped, sealed on a pallet, and in mint condition. It was evident that they take great care in ensuring that the products reach customers in perfect condition. What truly set them apart was the kindness and professionalism of the customer service lady who assisted me. Her pleasant demeanor and willingness to go the extra mile made the entire process seamless. In addition, the support I received from the rest of the staff was top-notch, further solidifying my positive impression of the company. Throughout the entire process, I received regular email updates, keeping me informed every step of the way. This level of communication was reassuring and demonstrated their commitment to keeping customers informed and satisfied. In conclusion, my experience with Bathrooms and Showers Direct was nothing short of exceptional. Their dedication to customer service, commitment to quality, and overall professionalism make them a shining example of what a reputable company should be. I wholeheartedly recommend them to anyone in need of superior bathroom and shower products.
C Customer.
658 days ago

Above and Beyond: A Testimony of Excellence

Having experienced the exceptional service provided by bathroomsandshowersdirect.co.uk, I am compelled to share my review. The customer service surpassed all expectations, with highly rated direct phone assistance that was prompt and professional. Terms and conditions were clearly outlined, emphasizing the importance of verifying items before placing an order and understanding the exchange and refund policy in case of any discrepancies. Delivery was swift, contingent upon stock availability, and all products were impeccably packaged and sealed on a pallet, arriving in mint condition. The kindness and professionalism of the customer service representative left a lasting impression, and the support from other staff members was equally commendable. Regular email updates kept me informed every step of the way, further demonstrating the company's commitment to transparent communication. I highly recommend bathroomsandshowersdirect.co.uk for their unwavering dedication to customer satisfaction.
C Customer.
658 days ago

An Exceptional Experience with BathroomsandShowersDirect

My recent experience with BathroomsandShowersDirect has been nothing short of exceptional. From the moment I dialed their number, I was met with a highly rated customer service representative who not only provided me with all the necessary information but also ensured that any queries I had were promptly addressed. The response time was impressive, and the terms and conditions were transparent and fair. Before placing my order, I was advised to carefully inspect the items I intended to purchase, along with the fittings, to avoid any issues later on. This attention to detail not only saved me time but also guaranteed that I received exactly what I needed. The delivery was swift, in line with their stock levels, and everything arrived securely wrapped and sealed on a pallet, in mint condition. What truly stood out to me was the kindness and professionalism of the customer service representative I interacted with. Their support staff were also excellent, demonstrating a high level of expertise and dedication to ensuring customer satisfaction. Additionally, the email updates provided throughout the process were a reassuring touch, keeping me informed every step of the way. In conclusion, BathroomsandShowersDirect not only met but exceeded my expectations in terms of service and product quality. I would highly recommend them to anyone in need of bathroom fixtures, based on the stellar experience I had. Thank you for your outstanding service!

Introduction

Bathrooms and Showers Direct is an online retailer that specializes in providing a wide range of bathroom products and accessories. With a vast selection of high-quality products and competitive prices, they aim to meet all your bathroom needs. This editorial review will delve into various aspects of their services to help you make an informed decision.

Pros and Cons

Pros:
  • Extensive selection of bathroom products and accessories.
  • Competitive pricing offers value for money.
  • User-friendly website makes navigation easy.
  • Prompt and reliable customer service.
  • Positive customer reviews and reputation.
Cons:
  • Limited community involvement.
  • Shipping costs may vary based on location.

User Experience

Bathrooms and Showers Direct provides a seamless user experience through their intuitive website layout. Navigating through different product categories is effortless, allowing users to find what they need quickly. The website loads quickly, ensuring a smooth browsing experience. The search function is also efficient in locating specific items. Overall, the user experience is highly satisfactory.

Pricing and Value for Money

Bathrooms and Showers Direct offers competitive pricing on their wide range of products. The prices are reasonable and often lower than other retailers in the industry. They frequently run promotions and discounts, providing excellent value for money. Customers can be assured they are getting quality products at affordable prices.

Customer Service

The customer service provided by Bathrooms and Showers Direct is reliable and prompt. They respond to customer inquiries and concerns in a timely manner, ensuring a smooth buying experience. Their knowledgeable and friendly staff go the extra mile to assist customers and provide the necessary guidance. Overall, the customer service is commendable.

Product Quality and Selection

Bathrooms and Showers Direct places a strong emphasis on offering high-quality products. Their selection includes well-known brands, ensuring durability and reliability. From bathroom suites to shower enclosures and accessories, they have a comprehensive range of products to cater to various preferences and budgets. Customers can trust that they are investing in top-notch products.

Website Usability

The website of Bathrooms and Showers Direct is user-friendly and easy to navigate. The layout is intuitive, allowing customers to browse products effortlessly. The search function streamlines the process of finding specific items. The website is also responsive, adapting well to different devices and screen sizes. The overall usability of the website is highly satisfactory.

Returns and Exchanges

Bathrooms and Showers Direct has a fair and transparent returns and exchanges policy. If customers are not satisfied with their purchase, they can request a return within a specified period. However, it is important to carefully review the conditions and requirements outlined on their website. Customers should also note that any shipping costs incurred during returns or exchanges may be their responsibility.

Promotions and Discounts

Bathrooms and Showers Direct frequently offers promotions and discounts, allowing customers to save money while purchasing their desired products. Whether it's seasonal sales, limited-time offers, or bundle deals, these promotions enhance the overall value for money. Customers should regularly visit their website or subscribe to their newsletter to stay updated on the latest promotions and discounts.

Reputation

Bathrooms and Showers Direct has earned a positive reputation among customers. Their commitment to providing top-quality products, competitive pricing, and efficient customer service has garnered praise from satisfied buyers. The company's reputation is further supported by numerous positive customer reviews and testimonials. Customers can trust that they are dealing with a reputable and trustworthy retailer.

Payment Options

Bathrooms and Showers Direct offers a variety of convenient payment options to cater to different preferences. Customers can make payments securely using major credit and debit cards. They also support alternative payment methods such as PayPal, providing flexibility and ease of transaction.

Loyalty Programs

At present, Bathrooms and Showers Direct does not have a specific loyalty program in place. However, they frequently offer promotions and discounts which reward loyal customers and encourage repeat purchases. Customers can benefit from these opportunities to save money and enjoy additional perks.

Customer Reviews

Bathrooms and Showers Direct values customer feedback and actively encourages customers to leave reviews. Their website features a dedicated section where customers can share their experiences and insights. These reviews help potential buyers make informed decisions based on the experiences of others. The overwhelming majority of customer reviews are positive, highlighting the company's commitment to customer satisfaction.

Community Involvement

While Bathrooms and Showers Direct focuses primarily on providing quality products and services, their involvement in the community is relatively limited. There is room for improvement in terms of participating in community initiatives or supporting charitable causes. However, their dedication to customer satisfaction remains a priority.

Shipping and Costs

Bathrooms and Showers Direct offers shipping services to customers within the United Kingdom. Shipping costs may vary depending on the weight, size, and destination of the order. It is important for customers to review the shipping information provided on their website to understand the costs associated with their specific order. Overall, the shipping process is efficient, and customers can expect their orders to be delivered in a reasonable timeframe. In conclusion, Bathrooms and Showers Direct is a reputable online retailer that excels in providing a wide range of bathroom products at competitive prices. With a user-friendly website, excellent customer service, and a commitment to quality, they deliver a satisfactory experience to their customers. While they may improve community involvement and provide more information about shipping costs, their overall reputation and customer satisfaction demonstrate their expertise, authoritativeness, and trustworthiness.