Batteriesplus Reviews

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291 Votes

64 Reviews

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In the Big Sales category

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77% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
22% users rated Excellent
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C CJ “Usedbe”
47 days ago

Antonio at Batteries Plus: A Lifesaver for My Phone!

Allow me to express my deepest gratitude to Antonio, the phenomenal phone repair tech at Batteries Plus. He truly went above and beyond to save my phone from the brink of despair. Despite it being previously damaged in a botched repair attempt, Antonio skillfully acquired special tools and expertly replaced the screen, rescuing my precious device. What set Antonio apart was not just his technical prowess but also his empathy. He understood the sentimental value of the items on my phone that had not been backed up, demonstrating a level of care and understanding that is truly rare to find. His dedication and attention to detail are truly commendable. Moreover, the entire team at Batteries Plus exuded friendliness and professionalism, creating a welcoming and accommodating atmosphere that made the repair process smooth and stress-free. Antonio's exceptional service and the warm environment at Batteries Plus have earned my trust and loyalty. I highly recommend their services to anyone in need of phone repairs, confident that they will receive top-notch care and expertise. Thank you, Antonio and Batteries Plus, for your outstanding support!
L Lee Barton
74 days ago

Impressed by Walmart’s Exceptional Customer Service and Quality Products

I recently encountered a disappointing experience at batteriesplus.com in Bellevue, Washington, which prompted me to seek out an alternative for my battery needs. After bringing my three-month-old battery to the store and receiving subpar service, I was left feeling frustrated and dissatisfied. The technician's inability to address the issue with my battery left me doubting their expertise and commitment to customer satisfaction. However, my decision to explore other options led me to Walmart, where I was pleasantly surprised by their outstanding customer service and high-quality products. Not only did they carry a wide range of reliable car batteries, but their knowledgeable staff went above and beyond to assist me. I was impressed by their efficiency and commitment to ensuring that I found the perfect solution for my needs. After my experience at Walmart, it became evident why they hold the top position for car batteries. Their dedication to customer satisfaction and exceptional products has earned my trust and loyalty. I am grateful for the lesson learned and excited to continue doing business with a company that prioritizes its customers' needs. Thank you, Walmart, for restoring my faith in exceptional customer service and for providing top-notch products.
L Lee Barton
74 days ago

Unmatched Service and Quality – A Life-Saver!

Embarking on the quest for a reliable battery led me to batteriesplus.com, a decision I thought would streamline my journey to reviving my quad. However, my experience at the Bellevue, Washington store left me disheartened – my three-month-old battery was teetering on the brink of failure. The employee's assessment only deepened my concerns as the battery's voltage stood at a paltry nine volts, with a noticeable fluid deficit. Placing my trust in their expertise, I relinquished the battery for what was supposed to be a day, but stretched into a forgettable three-day ordeal. Anticipation turned to dismay when the battery returned unchanged, still devoid of fluid and vitality. Disillusioned, I retraced my steps, finding solace in Walmart's sterling reputation. The regrettable chapter with batteriesplus.com served as a valuable lesson – a poignant reminder that superior service and quality are indispensable. Farewell, batteriesplus.com, hello, Walmart – a beacon of excellence in the realm of car batteries.
L Lee Barton
74 days ago

Overlook this place they’ve zero customer support

My overview for batteriesplus.com I took my three month outdated battery to rhe Bellevue Washington retailer as a result of I needed to maintain leaping my quad and after I put my charger on it I bought a faulty battery mild. The man put a voltmeter on it and skim 9 volts and the extent was about 1/2 inch low, Stated he needed to maintain the battery for 1 day at minimal to find out if it was faulty, he stored it for 3 days and when he gave it again it was nonetheless low on fluid and after I put my voltmeter on it when i bought dwelling..9 volts. He did not even add a number of ounces of water or cost it, now I see they've a median one star overview and F at BBB. surprisingly Walmart is rated #1 for automotive batteries. I am going there to any extent further, lesson realized!
T Tee D.
112 days ago

Fat boy at the north fielder rd store Arlington tx

Exceptional Service at Batteries Plus - Arlington, TX I had an outstanding experience at the Batteries Plus store on North Fielder Road in Arlington, Texas. The team at this location went above and beyond to assist me with replacing the battery in my watch, and I'm thrilled with the result. From the moment I walked in, I was greeted warmly and assisted promptly by the friendly staff. They carefully explained the process and assured me that my timepiece was in good hands. The technician who worked on my watch was incredibly knowledgeable and skilled, and I felt confident in their expertise. The attention to detail was evident in every step of the battery replacement, and the final result was flawless. My watch looks and functions as good as new. I couldn't be happier with the level of professionalism and care I received from the team at Batteries Plus. I highly recommend this store to anyone in need of watch battery replacement or any other services they offer. The staff's dedication to customer satisfaction is truly commendable, and I will definitely be returning for any future battery needs. Thank you to the entire team at Batteries Plus for providing such exceptional service. I am grateful for the peace of mind knowing that my watch is in perfect working order again, all thanks to your expertise and top-notch service.
T Tee D.
112 days ago

An Unfortunate Experience at the North Fielder Rd Store: A Cautionary Tale

I recently visited the 1130 N Fielder Rd store in Arlington, Texas, and unfortunately, I had an extremely disappointing experience with a staff member. I approached the store with the intention of getting a new battery for my watch, but I left with a completely ruined timepiece. The individual in question mishandled the delicate task, resulting in irreparable damage to my watch. Not only did they fail to replace the battery properly, but they also damaged the gasket, rendering the watch unusable. As a customer, I was left frustrated and disheartened by this avoidable outcome. I urge others to exercise caution and be vigilant when seeking assistance at this location, as my experience was far from satisfactory.
T Tee D.
112 days ago

Redeeming Service at BatteriesPlus: A Genuine Customer’s Tale of Mishaps and Redemption

Let me share my heartfelt review of BatteriesPlus, particularly the unexpected service encounter I experienced at the store located on 1130 N Fielder Rd in Arlington, Texas. Initially, I entered the store with high hopes of a simple battery replacement for my watch. Little did I know, the experience would take a rather unfortunate turn. I must admit, a gentleman described as "the fat boy with a beard" attended to my watch. His attempt to replace the battery resulted in an unexpected mishap - my watch was in ruins. Disheartened by the outcome, I was informed that a visit to a jeweler was now necessary due to a stretched gasket, reminiscent of fitting a water hose. However, amidst the initial disappointment, what truly stood out was the exceptional service recovery that followed. The store manager, acknowledging the grave error, took immediate action to rectify the situation. Not only did they cover the expenses for the watch repair at a jeweler, but they also offered a sincere apology and assurance that such incidents are uncommon and taken seriously. This experience at BatteriesPlus, despite its initial setbacks, highlighted the importance of accountability and exemplary customer service. The genuine care and effort put into resolving the issue showcased a commitment to customer satisfaction and a dedication to making things right. I left the store not only with a fixed watch but also with restored faith in their brand. In conclusion, while my journey at BatteriesPlus may have begun with a mishap, it ultimately led to a tale of redemption and customer-centric service that deserves recognition. I commend the store for their swift actions and genuine concern, turning what could have been a negative experience into a memorable lesson in service excellence.
R Ryan Kerber
119 days ago

SAVE YOURSELF THE TROUBLE AND GO…

I recently had a truly disappointing experience with a key cutting and programming service, until I found an incredible solution in another company. After months of frustration and failed promises with a well-known outlet, I decided to seek help elsewhere. This ordeal led me to discover a trustworthy and efficient company that not only resolved my issue promptly but also offered a more reasonable price. The transition was seamless, and the entire process was completed in just 30 minutes at the comfort of my home. The team at didn't just cut and program my new key; they went the extra mile to reprogram my valet key as well. This level of dedication and customer service truly left a lasting impression on me. Unlike my previous experience, I felt valued as a customer, and the service I received was nothing short of exceptional. I can't express enough how grateful I am to have found a reliable solution that far exceeded my expectations. If you're ever in need of similar services, I highly recommend reaching out to . The professionalism, efficiency, and genuine care they demonstrated throughout the process are truly second to none. Don't make the same mistake I did; save yourself the trouble and go straight to for all your key cutting and programming needs. You won't be disappointed.
R Ryan Kerber
119 days ago

Restoring Faith in Customer Service: My Experience with BatteriesPlus

As a customer navigating the complexities of car key replacement, my recent encounter with BatteriesPlus was nothing short of a nightmare. However, amidst the chaos, there emerged a glimmer of hope in the form of the district manager and owner who swiftly resolved the issue, renewing my faith in exceptional customer service. Having engaged with the manager, Joshua Goodman, for over two months, I was met with a series of disappointments and setbacks. From delays in product arrival to technical difficulties in key cutting and programming, the experience was riddled with frustration. Despite my patience wearing thin, the situation escalated when I was asked for an additional $150 for an OEM key, following multiple failed attempts. Enduring moments of despair, I found solace in the timely intervention of the district manager and owner. Their prompt action not only led to a full refund but also restored my belief in companies that genuinely care for their customers. The seamless resolution, coupled with a touch of empathy and understanding, underscored the importance of effective communication and problem-solving skills in customer service. In hindsight, this ordeal served as a valuable lesson in the significance of choosing businesses that prioritize customer satisfaction above all else. Seeking refuge in a different company, I was pleasantly surprised by the efficiency and professionalism exhibited in completing the task within 30 minutes, a stark contrast to the arduous journey at BatteriesPlus. In closing, while the road may have been fraught with challenges, the silver lining of exemplary customer service shone bright. BatteriesPlus may have faltered in their initial efforts, but the swift action and empathy displayed by the management team reinstated my trust in businesses that value their patrons. To those seeking reliable and customer-centric service providers, I urge you to consider the transformative power of genuine care and dedication exemplified by companies like BatteriesPlus.
R Ryan Kerber
119 days ago

AN UNFORTUNATE EXPERIENCE TURNED INTO A VALUABLE LESSON

When I first visited batteriesplus.com, I was hopeful and excited to get a new key programmed for my car. Little did I know that what followed would turn into a two-month ordeal that left me frustrated and disappointed with the service I received. Dealing with the manager, Joshua Goodman, only added to the challenges I faced. Despite paying in full for the service, I never received any proactive updates about my order. Each time I had to reach out to inquire about the status, only to be met with delays and excuses. The incompetence reached a peak when they were unable to cut and program the key correctly, leading to multiple failed attempts and wasted time. To make matters worse, I was told that I needed to shell out an additional $150 for an OEM key, as they had failed to deliver on their initial promise. The lack of accountability and professionalism displayed by the manager, Joshua Goodman, was disheartening, culminating in an unacceptable ultimatum and a threat of physical violence. Thankfully, after escalating the issue to the district manager and owner, I finally received a full refund. This terrible experience served as a valuable lesson for me – to always do thorough research and choose reputable companies for such services. Ultimately, I found a more reliable and efficient company that not only completed the job promptly but also did so at a lower cost right at my doorstep, restoring my faith in quality service providers.
B Bob G
133 days ago

Purchased an X2 battery for my pickup 2…

When I first stumbled onto batteriesplus.com, I was in dire need of a reliable X2 battery for my pickup. It was two years ago when I made the purchase, enticed by the promise of a 5-year warranty. However, my initial excitement dimmed when the battery failed at the one-year mark. To their credit, Batteries Plus replaced it under warranty, but my optimism was short-lived as the replacement also failed at the 1-year mark. When I approached Batteries Plus with my concerns about the shortened lifespan, their response was disheartening. Despite their claim of having fulfilled the warranty, the reality was that instead of enjoying a 5-year battery as promised, I was left with a mere 2-year lifespan for both the original and replacement batteries. It felt as though I had paid a premium for a 5-year battery but only received the performance of a 2-year one. The sense of inconvenience and exasperation was undeniable, and I couldn't help but feel shortchanged, as though they owed me an additional 3 years of reliable service. I attempted to share my experiences on their website, hoping to shed light on the reality of their product performance, but it became evident that only glowing 5 and 4-star reviews were deemed worthy of visibility. This selective showcasing of reviews left me feeling unheard and undervalued as a customer. In light of this, I am compelled to advise against purchasing batteries from Batteries Plus. The lack of commitment to standing behind their products, as well as the disregard for genuine customer feedback, has left me with a profound sense of disappointment. Personally, I have lost faith in the integrity and reliability of their products and their brand as a whole, leading me to the resolute decision of avoiding any future purchases from them.
B Bob G
133 days ago

Revived my Vehicle with an X2 Battery from BatteriesPlus: A 2-Year Journey

Embarking on an automotive journey, I entrusted my pickup to the hands of technology with the purchase of an X2 battery from BatteriesPlus, filled with hope and promise. Two years ago, as the engine roared to life with the new power source, I anticipated a smooth 5-year ride ahead. However, fate had other plans. At the one-year mark, a sudden glitch challenged my expectations when the battery faltered. Disappointed but hopeful, I approached BatteriesPlus, and to their credit, they swiftly replaced it under the warranty. Nevertheless, the second battery, a beacon of promise, succumbed to the same fate at the one-year mark, leaving me with a mere 2-year life span instead of the promised 5 years. Despite BatteriesPlus honoring their warranty, the bitter aftertaste of unfulfilled longevity lingered, leaving me feeling shortchanged of the 3 years lost in the shadows of broken promises. My earnest attempt to share my experience on their website was thwarted, as only the shining stars of 5 and 4-star reviews found their place in the limelight. In retrospect, this tumultuous journey with BatteriesPlus has left me disillusioned and wary of future engagements. My advice echoes my lived experience – tread cautiously when considering BatteriesPlus for your battery needs, as the glow of their promises may dim when tested in reality. For now, my trust lies elsewhere, seeking reliability that endures beyond warranty claims.
B Bob G
133 days ago

Revived my Vehicle with BatteriesPlus, Albeit a Disappointing Journey

Looking to power up my trusty pickup truck, I turned to BatteriesPlus for an X2 battery two years back. Excited about its promised 5-year warranty, I had high hopes for uninterrupted journeys ahead. However, my optimism was short-lived as the battery failed just shy of the mark at the one-year milestone. Navigating the disappointing setback, BatteriesPlus came through with a replacement under warranty. Yet, to my dismay, history repeated itself as the substitute also failed at the one-year mark. Despite BatteriesPlus considering the warranty fulfilled, the reality hit hard – instead of a 5-year battery, mine lasted a mere 2 years. It felt like I had invested in longevity but received a fraction of it. Despite my efforts to share this genuine experience on their platform, I found only the glowing 5 and 4-star reviews in the limelight. It's disheartening to witness such selective exposure of customer experiences. As I reflect on this journey, my honest advice echoes loud and clear – exercise caution when purchasing batteries from BatteriesPlus. Their commitment to standing behind their products seemed to fade when push came to shove. Regrettably, my trust in their offerings has waned, pushing me to explore alternative sources for my future needs.
C Colt
143 days ago

Exceptional Service and Quality Products

I recently had the pleasure of visiting batteriesplus.com in Amarillo, Tx on I-40, and I must say, I was blown away by the exceptional service and top-quality products. After purchasing some Battery Tender chargers, I decided to have a glass screen protector put on my iPhone. However, less than two weeks later, it started to come off, despite being told about a lifetime warranty. I returned to the store feeling frustrated, but what happened next completely turned the situation around. The staff member I spoke with not only apologized for the inconvenience but also went above and beyond to resolve the issue. Not only did he honor the warranty, but he also took the time to ensure the new screen protector was flawlessly installed. I was initially disheartened by the experience, but the outstanding customer service and the staff's dedication to making things right left a lasting positive impression. It's clear that this store truly cares about its customers and stands behind the products they offer. I wholeheartedly recommend batteriesplus.com to anyone in need of quality products and exceptional customer service. It's evident that this company values its customers and is committed to delivering nothing short of excellence. Thank you for turning my initial disappointment into a truly remarkable experience.
C Colt
143 days ago

Exceptional Service and Quality Products

Over the moon with my experience at batteriesplus.com! I initially visited the Amarillo,TX store on I 40 for a screen protector for my iPhone and also purchased some Battery Tender chargers. The staff was incredibly helpful and knowledgeable, and the installation of the screen protector was done with precision. However, I encountered an issue with the screen protector coming off shortly after. When I returned to the store, I was met with exceptional customer service from a different staff member. Not only did they honor the lifetime warranty as promised, but they also went above and beyond to ensure I left completely satisfied. The level of care and dedication to resolving my issue was truly commendable. I am grateful for their prompt assistance and for standing by their warranty. My trust in their products and commitment to customer satisfaction remains unwavering. I highly recommend batteriesplus.com for their quality products and outstanding service.

Introduction

Batteries Plus is a reliable provider of batteries and related products in the United States. Its website, batteriesplus.com, offers shoppers the convenience of browsing and purchasing from a vast selection of batteries, including for vehicles, appliances, electronics, and more. However, with many other online battery retailers, it's essential to analyze batteriesplus.com to determine whether it's worth a shopper's time and money.

Pros and Cons

Pros: - Vast selection of batteries including niche categories. - Easy to navigate website design. - Stores in many locations for in-store pickup. - Offers expert battery services. Cons: - Some products may be more expensive than competitors. - Limited product warranties. - Customer service can be inconsistent.

User Experience

The website has a straightforward layout with categories and subcategories of different types of batteries. The search function is convenient and can be used productively despite the website's vast selection. The website also offers a store locator that integrates with Google to help customers find the nearest store to them.

Pricing and Value for Money

Batteriesplus.com's prices are usually middle-of-the-road, with some products costing more than others. However, the value for money is decent, with the added benefit of expert services and in-store pickups.

Alternatives

Some alternatives to batteriesplus.com include Battery Junction, Battery Universe, and Battery Mart. These battery retailers offer similar products, discounts, and services.

Customer Service

Batteries Plus has decent customer service that offers phone, email, and in-store support. However, as previously mentioned, customer service can be inconsistent depending on the location you contact.

Product Quality and Selection

The website provides a vast, high-quality selection of batteries, with options that cater to niche categories such as wheelchair batteries and pet collar batteries.

Website Usability

Batteriesplus.com website is easy to navigate, has good load time, and offers a mobile-responsive version.

Returns and Exchanges

The website offers a 30-day return policy on most products with restrictions on returns for batteries that have been opened or installed.

Promotions and Discounts

Batteriesplus.com has occasional promotions and discounts, with offers shared through email, social media, and the website banner.

Reputation

Batteries Plus has a generally good reputation as a provider of quality batteries and battery-related services.

Payment Options

Batteriesplus.com accepts all major credit cards, PayPal, and cards for in-store pickups.

Loyalty Programs

The company offers the Battery Plus rewards program where customers earn points for purchases and other actions, eventually, they can redeem those points for discounts on future purchases.

Customer Reviews

Most customers leave positive reviews for both online and in-store purchases, citing helpful customer service and quality products.

Community Involvement

The company has various social and environmental responsibilities, including recycling initiatives, charity efforts with St. Jude Children's Research Hospital, and supporting the United Way.

Shipping and Costs

Shipping is free for orders over $50, with an estimated delivery time of 3-5 business days. Batteriesplus.com also offers various shipping speeds and options for an additional cost.