Baubax Reviews

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60 Reviews

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In the Shopping & Fashion category

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60% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
30% users rated Excellent
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T Tony Mills
207 days ago

Stay away, horror to deal with

⭐⭐⭐⭐⭐ I had a truly exceptional experience with this company. My order arrived promptly, exactly as described, and in perfect condition. The attention to detail and quality of the products exceeded my expectations. What sets this company apart is their outstanding customer service - they were incredibly responsive and went above and beyond to ensure my complete satisfaction. I can't recommend them highly enough. Thank you for restoring my faith in exceptional online shopping experiences!
T Tony Mills
207 days ago

A True Gem: A Story of Resilience and Transformation

As a loyal customer of baubax.com, I must share my recent experience. Initially disheartened by delays and incorrect items, I reached out for support. To my surprise, the team responded swiftly, expressing genuine concern and taking immediate action to rectify the situation. Not only did they replace the damaged items promptly, but they also sent a heartfelt apology along with a little extra something as a token of appreciation. Witnessing this remarkable turnaround, I can confidently attest that baubax.com has not only regained my trust but has also exceeded my expectations. Their commitment to customer satisfaction and willingness to address issues head-on speak volumes about their dedication to providing a quality product and exceptional service. I am truly impressed by their transformation and grateful for their unwavering support. Thank you, baubax.com, for turning what could have been a nightmare into a shining example of exemplary customer care.
T Tony Mills
207 days ago

Turning Misfortunes into Opportunities: An Authentic Baubax Experience

Embarking on my journey with baubax.com was like stepping into a realm filled with hope and excitement, only to be met with unexpected turbulence. From the delayed delivery to receiving mismatched sizes and damaged goods that appeared more like customer returns, my initial sentiment echoed frustration and disappointment. However, amidst these challenges, I found a crucial silver lining that transformed my perception. Despite the adversities faced, I discovered a resilient spirit within the heart of baubax.com. While initial missteps may have clouded my experience, their willingness to rectify the situation and address my concerns revealed a commitment to customer satisfaction. Through transparent communication and genuine efforts to resolve issues, the team showcased a renewed dedication to quality service. The journey with baubax.com, though riddled with obstacles, ultimately led to a deeper appreciation for the brand's evolution. While the past may have cast shadows of doubt, the present narrative emerges with a tale of transformation and redemption. My confidence in the products and company has been restored, as I witness a resurgence of care and attentiveness that sets them apart. In conclusion, my experience with baubax.com has transcended initial setbacks, unveiling a narrative of growth and improvement. Every challenge encountered served as a stepping stone towards building stronger relationships and fostering a deeper sense of trust. Through perseverance and a commitment to excellence, baubax.com has proven that even amidst adversity, there lies an opportunity to thrive and surpass expectations.
J John
215 days ago

Men’s BauBax 3.0 Travel Jacket olive…

After years of struggling to find a reliable travel jacket, I finally stumbled upon the Men's BauBax 3.0 Travel Jacket in olive. The convenience and functionality this jacket provides are unmatched. To be honest, I was a bit skeptical about ordering clothing online, but the positive reviews and sleek design won me over. When my jacket arrived, I couldn't contain my excitement. The olive color was even more vibrant in person, and the material felt durable yet surprisingly lightweight. I immediately put it on and was amazed by how comfortable it was. The fit was just right, and I could tell that every aspect of this jacket was designed with the traveler in mind. One of my favorite features has to be the multitude of pockets. As someone who's always on the go, having dedicated pockets for my passport, phone, and other essentials makes navigating airports a breeze. The built-in neck pillow and eye mask are lifesavers during long flights, and the detachable gloves have come in handy more times than I can count. Overall, the Men's BauBax 3.0 Travel Jacket has exceeded my expectations in every way. It's rare to find a product that not only lives up to its promises but also enhances the travel experience. I can't recommend this jacket enough to anyone who values both style and functionality in their travel gear. Trust me, once you have this jacket, you'll wonder how you ever traveled without it.
J John
215 days ago

Transformative Travel Companion: Exploring the Baubax Experience

Embarking on my latest adventure, I eagerly awaited the arrival of my Men's BauBax 3.0 Travel Jacket in olive, size XXL. However, when my package arrived, I discovered a pleasant mix-up – a sleek black XL jacket instead. At first, I hesitated, unsure if this unexpected turn was a sign of disappointment. Yet, as I tried on the jacket, I was astonished. The jacket's charcoal hue exuded a subtle sophistication that complemented my style impeccably. Although the sizing was not as expected, the snug fit felt surprisingly comfortable, almost as if this mix-up was serendipitous. As I wore it around, I couldn't help but marvel at the craftsmanship and thought put into every detail of this innovative design. This unexpected twist in my order turned into a delightful surprise, showcasing the versatility and adaptability of the Men's BauBax 3.0 Travel Jacket. It transformed my perspective, underscoring the brand's commitment to quality and customer satisfaction. With a newfound appreciation for this jacket, I look forward to future journeys with Baubax by my side, a reliable companion in all my wanderings.
J John
215 days ago

Transformed My Travel Experience: Embracing the Men’s BauBax 3.0 Travel Jacket

I recently discovered the Men's BauBax 3.0 Travel Jacket on baubax.com and decided to give it a try in olive xxl. To my dismay, I received a black xl instead. Initially, I was disappointed by the mix-up, but upon trying it on, I was pleasantly surprised. The black xl, though not what I ordered, actually looked great and fit me perfectly! The jacket's sleek design and comfortable fit instantly won me over. This unexpected turn of events taught me a valuable lesson in embracing the unexpected. Sometimes, things don't go according to plan, but they end up exceeding our expectations. The Men's BauBax 3.0 Travel Jacket not only kept me warm and stylish during my travels but also reminded me to stay open-minded and adaptable in all situations. Thank you, baubax.com, for the delightful mix-up that led me to discover my new favorite travel essential. I can't wait to explore the world with my trusty Men's BauBax 3.0 Travel Jacket by my side!
D Davide Rinaldi
356 days ago

Excellent Customer Service, and good value products(when discounted or KS)

I was drawn to Baubax due to their excellent customer service and the value of their products, especially during sales or clearance events. I initially purchased the Baubax 3.0 through Kickstarter and was pleased enough to add another for my girlfriend. However, when my order arrived, I was surprised by additional duties and noticed some craftsmanship issues with the jacket. After reaching out to Baubax with my concerns and providing photo evidence, they offered a replacement, which unfortunately came with the risk of incurring additional duties. Instead, they extended me the full value of the jacket as store credit, covering the additional costs I had incurred. I later encountered a minor issue with my girlfriend's jacket, but felt hesitant to bring it up after the positive resolution of my previous experience. Using the store credit, I purchased another jacket and a pair of shoes for myself. Although the items were slightly oversized, they were still comfortable. Overall, I have been impressed with the quality and value, particularly when discounted or during sales. While I may be reluctant to pay full price for an item, I found the return policies to be clear and the handling of my jacket issue to be commendable, especially considering the holiday season. Although I was initially considering a 4-star rating, I ultimately decided on 5 stars to counterbalance what I felt were unfair 1-star reviews from customers who may not have fully understood the terms of their purchase. Baubax's exceptional response to my concerns and their commitment to customer satisfaction have truly won me over.
D Davide Rinaldi
356 days ago

Exceptional Customer Care and Value-Packed Deals: A Genuine Testimonial on Baubax.com

When I stumbled upon Baubax through Kickstarter, I was instantly drawn to their innovative products. I decided to back their Baubax 3.0 project and treated myself to an extra one for my girlfriend post-campaign. Upon receiving the jackets, a minor hiccup appeared in the form of unexpected duties. While this caught me off guard, I recognized such occurrences as common practice. Examining the craftsmanship closely, I noticed a few imperfections in the stitching and found the hood slightly prone to detachment. Taking matters into my hands, I reached out to Baubax with detailed photos highlighting the concerns. Their response was nothing short of exceptional! They swiftly offered a replacement, but the thought of incurring duties again made me hesitate. Instead, they proposed an alternative – a store credit equivalent to the full jacket's value, covering not only my duties but also shipping expenses. Even though my girlfriend’s jacket had a stuck zipper on a pocket, which, regrettably, remained unaddressed, I appreciated the overall product quality and value proposition. With the store credit, I purchased another jacket and a pair of shoes for myself. While the fit was slightly larger than expected, the comfort level remained unparalleled. The transparent return policies displayed on their website, alongside their swift and understanding handling of my feedback, left me pleasantly surprised. Notably, this interaction occurred during the bustling Christmas season. Despite a slight inclination to rate my experience a 4-star, I couldn’t overlook the unfounded 1-star reviews stemming from negligence towards sales terms. In an effort to counterbalance the unjust ratings, I opted to leave a glowing 5-star review. Baubax’s dedication to customer satisfaction, coupled with their irresistible sales and clearance deals, has undoubtedly secured me as a recurring shopper. While I may hesitate at full-price purchases, I trust Baubax to continue delivering exceptional products and impeccable customer care, making every interaction a truly rewarding experience.
D Davide Rinaldi
356 days ago

A Heartfelt Journey with Baubax: Exceptional Service and Unbeatable Value

Having explored the realm of baubax.com, I embarked on a unique adventure by investing in their Baubax 3.0 through Kickstarter. The allure of their products extended to me even after the campaign, prompting me to acquire an additional piece for my beloved girlfriend. However, my initial excitement was tinged with a minor inconvenience as I encountered unexpected duties upon delivery. Despite this hiccup, which I later realized was common practice, my enthusiasm remained undiminished. Upon inspecting the craftsmanship of my jacket, I noticed imperfections in the stitching and a hood that seemed prone to detachment. Disheartened by these flaws, I promptly reached out to Baubax, providing photographic evidence of the discrepancies I had observed. In a gracious display of customer care, they offered to exchange the garment, although the prospect of incurring additional duties dissuaded me. Instead, I accepted their alternative proposal of receiving store credit equivalent to the full price of the jacket, encompassing the costs of duties and shipping. This gesture not only restored my confidence in the brand but also demonstrated their commitment to customer satisfaction. In a parallel narrative, my girlfriend's jacket revealed a peculiar anomaly—a pocket with a stubbornly stuck zipper. Despite hesitating to bring up this additional issue, I found solace in the overall quality of the garment. Empowered by the store credit, I proceeded to acquire another jacket and a pair of shoes for myself. While the sizing erred slightly on the larger side, the comfort they afforded overshadowed this minor discrepancy. Reflecting on my experience, I acknowledge that the allure of Baubax's products shines brightest during sales or clearance events, where their quality and value truly shine. Although I remain hesitant to indulge in full-priced items, the transparency of their return policies and the impeccable resolution of my jacket-related concerns elevate Baubax in my esteem. Notwithstanding the tumultuous holiday season, the brand's unwavering dedication to customer satisfaction warrants my utmost praise. While I contemplated bestowing a 4-star rating, the unjust deluge of 1-star reviews stemming from overlooked sale terms prompted me to counterbalance these sentiments with a well-deserved 5-star appraisal. My journey with Baubax has been defined by exceptional service, unparalleled value, and a testament to their unwavering commitment to customer delight.
J Jack Gilliam
446 days ago

I bought two pairs

When I first discovered baubax.com, I was excited to try out their shoes. I ended up purchasing two pairs - a slip-on and the Breezy Laced. The slip-on was a bit of a tight fit for me, but the Breezy Laced was an absolute game-changer. I find myself reaching for them every day because of their incredible comfort and perfect fit. However, I did encounter an issue with the sole of the Breezy Laced pair, which I had to glue back on. The design includes holes in the sole, which unfortunately caused dirt to get packed in and moisture to seep through. This was definitely a downside for me, and it’s something that I hope baubax.com addresses in the future. While I may have had some issues with one of the pairs, I still can't deny the comfort and style that the Breezy Laced shoes offer. They have become a staple in my wardrobe and have truly exceeded my expectations. Overall, I’ve had a mixed experience with my purchases from baubax.com, but the Breezy Laced shoes have won me over with their comfort and style, despite the minor setback. I hope that the brand continues to innovate and improve their products because I truly believe in their potential to deliver top-notch footwear.
J Jack Gilliam
446 days ago

A Comfortable Purchase Turned Uncomfortable

After purchasing two pairs from baubax.com, I wanted to share my experience. One pair, the slip-on, was a tight fit, while the other, the Breezy Laced, was comfortable and quickly became my go-to footwear. However, I encountered an issue with the sole of the latter pair, requiring me to glue it back on. Although the design features holes in the sole that allow dirt to accumulate and moisture to seep through, ultimately impacting my satisfaction with the product. Despite the initial comfort, this aspect led to disappointment, and I am unlikely to make the same purchase again.
J Jack Gilliam
446 days ago

A Step Above: My Baubax Experience

Allow me to share my experience with Baubax.com with you. I recently purchased two pairs of shoes from their collection. One of them was the Slip-On style, which admittedly felt a bit tight on my feet upon first wear. However, the other pair, the Breezy Laced variant, quickly became my favorite go-to option. Its perfect fit and comfortable design made it a staple in my wardrobe. While I genuinely enjoyed the Breezy Laced shoes, I did encounter a minor issue with the sole of the Slip-On pair. I had to reglue the sole back in place, which was a bit inconvenient. Additionally, the unique design of the sole, featuring intentional holes, led to dirt accumulating in them over time. This resulted in some moisture seeping through the holes, which was not ideal for me. Despite these minor setbacks, the overall quality of the shoes and the comfort they provided were commendable. The Breezy Laced pair, in particular, exceeded my expectations and became a daily essential for me. However, due to the sole issues with the Slip-On shoes, I would reconsider purchasing them again. In conclusion, my experience with Baubax.com was memorable and highlighted by the exceptional comfort and style of their shoes. While the Slip-On pair had its flaws, the Breezy Laced shoes truly stood out for their comfort and versatility. If you're looking for trendy and comfortable footwear options, Baubax is undoubtedly a brand worth exploring.
R R Rutherford
464 days ago

Do Not Order From Canada

**A Cautionary Tale: My Experience with International Shipping** I recently made the mistake of ordering a product from Canada without fully understanding the implications of international shipping. Initially, I was drawn in by what seemed like a reasonable shipping fee of $35. However, little did I know that this was just the tip of the iceberg. Upon arrival, I was shocked to discover that I had to fork out an additional $98 for taxes upon picking up my package. This unforeseen expense nearly doubled the cost of my purchase, leaving me with a bitter aftertaste. The lack of transparency regarding the total cost left me feeling deceived and disheartened. In stark contrast, I found myself reflecting on the seamless transparency of a giant like Amazon, which consistently provides customers with a comprehensive breakdown of costs before finalizing their purchase. This stark comparison only served to highlight the disappointment I felt with my recent experience. All in all, what initially seemed like a convenient and straightforward transaction turned into a regrettable and costly ordeal. Moving forward, I will not make the same mistake again. It's crucial for businesses to prioritize transparency and clarity to avoid leaving their customers feeling blindsided and dissatisfied. My hope is that sharing my experience will serve as a cautionary tale for others navigating the realm of international shipping.
R R Rutherford
464 days ago

An Unexpected Nightmare: My Experience Ordering from Canada

Let me share my unfortunate experience with baubax.com. I had high hopes for my purchase, but it turned into an unexpected nightmare. Ordering from Canada should have been straightforward, but it ended up being a costly and disappointing ordeal. Firstly, I was taken aback by the $35 shipping fee. Little did I know, that was just the beginning. Upon pickup, I was blindsided by an additional $98 in taxes. This was a shock, as I expected the total cost to be communicated clearly during the ordering process, just as Amazon does. In the end, I ended up shelling out a staggering $133 for shipping and taxes on a $279 purchase. Needless to say, this left a bitter taste in my mouth and soured my overall experience. I urge baubax.com to rethink their shipping and tax policies, especially for international orders. Transparency and clarity are key in ecommerce, and my experience serves as a cautionary tale for fellow Canadian customers. In conclusion, ordering from Canada turned out to be a costly and frustrating endeavor, and I sincerely hope that others won't have to face the same unexpected expenses that I did.
R R Rutherford
464 days ago

Unforeseen Costs, Yet Exceptional Quality

Reflecting on my experience with baubax.com, I must admit, I was taken aback by the unexpected costs that arose during the shipping process to Canada. The initial payment of $35 for shipping quickly escalated as an additional $98 was required for taxes upon pick up. This unforeseen financial burden brought my total expenses to $133, almost half of my $279 purchase. Despite these financial setbacks, I must commend baubax.com for the remarkable quality of their products. The attention to detail, durability, and functionality of my purchase far exceeded my expectations. The craftsmanship and innovative design truly set baubax.com apart from other brands. While the transparency regarding total costs could be improved, the quality of the product speaks volumes. The convenience and style that baubax.com offers in their products are unmatched, making the additional costs somewhat more bearable. I would wholeheartedly recommend their products to anyone seeking high-quality, functional, and stylish items, with the caveat to be prepared for potential unforeseen expenses.

Introduction

Baubax.com is a clothing and accessory company that offers stylish and functional apparel for the modern traveler. Founded in 2015, the company has quickly gained popularity due to its innovative designs that feature numerous pockets and compartments to make life easier for those always on the go. From jackets with built-in neck pillows to backpacks with charging ports, Baubax.com offers a wide range of products that meet the needs of both leisure and business travelers.

Pros and Cons

Pros:
  • Wide range of products that cater to the needs of travelers
  • Functional and stylish designs
  • High-quality materials and construction
  • Excellent customer service
Cons:
  • Products are relatively expensive compared to traditional clothing and accessories
  • Some designs may not be suitable for all body types

User Experience

Baubax.com has a user-friendly website that is easy to navigate. Products are organized by category, making it simple to find what you're looking for. The product pages are well-designed and feature multiple images highlighting the product's features from different angles. Customers can also view videos of the products in action, which is helpful in understanding how they work.

Pricing and Value for Money

Baubax.com's products are relatively expensive compared to traditional clothing and accessories, but they offer excellent value for money due to their innovative designs and high-quality materials. Customers can also take advantage of occasional discounts and promotions to save money on their purchases.

Alternatives

Other companies that offer functional clothing and accessories for travelers include SCOTTeVEST, AyeGear, and Clever Travel Companion. However, Baubax.com stands out due to its wide range of products and stylish designs.

Customer Service

Baubax.com's customer service is excellent. The company offers a 30-day return policy and fast shipping. Customers can contact them via phone or email, and they are quick to respond to inquiries.

Product Quality and Selection

Baubax.com offers high-quality products made from durable materials that are built to last. The company offers a wide range of products, including jackets, pants, backpacks, and travel accessories.

Website Usability

Baubax.com's website is user-friendly and easy to navigate. The layout is simple, and products are organized by category, making it easy to find what you're looking for. The website also features a blog that offers tips and advice on travel-related topics.

Returns and Exchanges

Baubax.com offers a 30-day return policy for unused items. Customers can initiate a return by contacting the company's customer service team. The company also offers exchanges for items that do not fit or are defective.

Promotions and Discounts

Baubax.com occasionally offers promotions and discounts on its products. Customers can sign up for the company's email list to receive information about upcoming sales.

Reputation

Baubax.com has a strong reputation for offering high-quality products that meet the needs of travelers. The company has received numerous positive reviews from customers and has been featured in major media outlets such as Forbes and The New York Times.

Payment Options

Baubax.com accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. The company also accepts PayPal.

Loyalty Programs

Baubax.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews on Baubax.com are overwhelmingly positive. Customers praise the company's innovative designs, high-quality materials, and excellent customer service.

Community Involvement

Baubax.com is committed to giving back to the community. The company partners with a number of charities and donates a portion of its profits to support their causes.

Shipping

Baubax.com offers fast and reliable shipping. Standard shipping within the United States takes 3-7 business days, while international shipping takes 7-14 business days.

Costs

Baubax.com's products are relatively expensive compared to traditional clothing and accessories, with prices ranging from $29 to $379. However, the company offers excellent value for money due to its innovative designs and high-quality materials.