Users Voice for Beachcamera

39% users rated Terrible
1% users rated Poor
0% users rated Average
2% users rated Very Good
57% users rated Excellent
Pie Chart Review Representation for Beachcamera
Beachcamera Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Oct 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 3.4 4 3.6 4.2 2.6 4.8
Nov 2022 5 4.2 5 3.9 4 4.9
Dec 2022 5 5 1.8 5 5 5
Jan 2023 2.5 4.1 5 3.1 2.6 4.8
Mar 2023 3 5 3.4 5 5 5
Line Chart for Rating of peer stores

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Detailed Beachcamera Review by

Introduction

Beachcamera.com is a leading online retailer of digital cameras, photography equipment, consumer electronics, and other related accessories. Established in 1983, the company is based in Edison, New Jersey, and has been providing reliable and affordable products to customers for over three decades. The website boasts of offering top brands at competitive prices, along with excellent customer service and support.

Pros and Cons

Pros:
  • Wide range of products available, including the latest digital cameras, lenses, drones, tripods, and more.
  • Competitive pricing on most products.
  • Free shipping on most orders, with no minimum purchase required.
  • Flexible payment options, including credit cards, PayPal, and financing.
  • Excellent customer support, including a toll-free hotline and live chat.
Cons:
  • Some products may not be available for international shipping.
  • Limited return window of 15 days, with some restocking fees applicable.

User Experience

The website has a clean and easy-to-use interface, with search functionality and navigation menus that make it simple for customers to find what they're looking for. Products are well-organized into different categories, and the website is optimized for faster loading speeds.

Pricing and Value for Money

Beachcamera.com offers competitive pricing on most products, with occasional promotional discounts and coupon codes that further increase customer savings. The website also offers financing plans for select products, allowing customers to buy now and pay later.

Alternatives

Alternatives to beachcamera.com include other major online retailers such as Amazon, B&H Photo Video, Adorama, and Best Buy. However, beachcamera.com offers a more personalized shopping experience, with dedicated customer service and support.

Customer Service

Beachcamera.com has a dedicated customer service team that is available via phone, email, and live chat. The team is responsive and knowledgeable, and they work to resolve any issues quickly and efficiently.

Product Quality and Selection

The website offers a wide range of top-quality products, including major brands such as Canon, Nikon, Sony, and Panasonic. Product descriptions and specifications are detailed, with customer reviews and ratings available for most products.

Website Usability

The website is user-friendly, with clear menus and search functionality that make it easy for customers to find and purchase products. The website is also optimized for faster loading speeds and seamless navigation.

Returns and Exchanges

Beachcamera.com offers a 15-day return period for most products, with some restocking fees applicable. Products must be returned in their original packaging and in new condition. Customers must contact customer service to initiate the return process.

Promotions and Discounts

The website offers occasional promotional discounts and coupon codes that increase customer savings. Customers can sign up for the newsletter to receive updates on the latest promotions and discounts.

Reputation

Beachcamera.com has a solid reputation for providing reliable and affordable products, with excellent customer service and support. The website has a high rating on various review websites, with positive feedback from customers.

Payment Options

Beachcamera.com offers flexible payment options, including credit cards, PayPal, and financing plans. Customers can choose the payment option that works best for them.

Loyalty Programs

The website does not currently offer any loyalty programs or rewards programs for regular customers.

Customer Reviews

Customer reviews and ratings are available for most products, with users providing detailed feedback on the quality and performance of the products. The website also has a section dedicated to frequently asked questions, which helps customers make informed decisions before purchasing.

Community Involvement

Beachcamera.com is involved in various community and charitable initiatives, including donating to local food banks and supporting various non-profit organizations.

Shipping

The website offers free shipping on most orders, with no minimum purchase required. Shipping is fast and reliable, with most orders arriving within 3-5 business days.

Costs

Overall, beachcamera.com offers competitive pricing on most products, with occasional promotional discounts and coupon codes that further increase customer savings. However, some products may have restocking fees applicable in case of returns.

Beachcamera Recent User Reviews

User Rating

5 stars

27

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Reviewer Name: Anita Motwani

Review Submission Date: 2023-01-16

Review Title: Called customer service because I was…
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Review Description: Called customer service because I was suspicious of this company. No answer and no way to leave a message. Phone went dead. They are everywhere, Amazon, Walmart etc. Then I read these awful reviews. Wow. Going to Best Buy as I had originally planned. Thank you Trust Pilot for this service because I can safely now AVOID buying anything from this company that sounds like a complete scam!

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Reviewer Name: Keith Marshall

Review Submission Date: 2022-12-23

Review Title: Beach Camera Stands Behind Their Products!
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Review Description: I purchased a Deco Chef 24 QT Stainless Steel Countertop 1700 Watt Toaster Oven from Amazon.com About 2 months after my purchase it failed so I contacted the seller, Beach Camera. They were very prompt and helpful and about a week later I have a new, replacement unit and couldn't be happier with their service!

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Reviewer Name: Jason Que

Review Submission Date: 2022-11-14

Review Title: Fast response
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Review Description: Fast response, and got the replacement quickly.

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Reviewer Name: Eric Humphreys

Review Submission Date: 2022-10-03

Review Title: Do not purchase anything from them
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Review Description: Do not purchase anything from them. They sent out an item for next day delivery. After over a week it has not arrived and they refuse to refund my money. I think they're just another bunch of scammers. I can't imagine their positive reviews are real.

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Reviewer Name: Don Massey

Review Submission Date: 2022-09-28

Review Title: I received my order very fast
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Review Description: I received my order very fast. The customer service team was great and the Superbox I ordered was $50 cheaper than walmart. It came with a wireless keyboardIt was not activated but I quickly resolved that issue. .

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Reviewer Name: Clifford

Review Submission Date: 2022-09-08

Review Title: Zambrano
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Review Description: Zambrano, Luis (Support) was a great help in getting me a replacement Deco Chef 24 qt air fryer model DGTQAIRGUN he didn't just blow me off he tried getting replacement parts and when he couldn't do that he got me a new one, great job.

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Reviewer Name: Dave Biscella

Review Submission Date: 2022-08-05

Review Title: perfect experience.
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Review Description: perfect experience.

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Reviewer Name: Tatul

Review Submission Date: 2022-06-20

Review Title: I ordered an item from their page in walmart
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Review Description: I ordered an item from their page in walmart and they sent totally different item. I raised the issue after 45 days expiry, as I did not have access to the delivered item, they refused to take any actions or provide any reasonable refund. The seller is not reliable.

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Reviewer Name: Dirk Basting

Review Submission Date: 2022-06-18

Review Title: Miraculous Service 6 Stars +
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Review Description: I ordered a Nikon Z9 on June 13rd with Josh.the Z9 is on backorder with all major camera outlets.So I was skeptical when he quoted 2 to 3 weeks, but ordered anyway.To my great surprise I got a call 3 days later, that the camera had arrived at the store and would be shipping in a couple of days. I had a trip to Europe on the 18th and asked, if it could be expedited? Unbelievably, after a quick check with the warehouse, the agent said he'll overnight it, and arriving indeed on the 17th.Thanks alot Beach Camera!!!!!!

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Reviewer Name: Steve Stinnett

Review Submission Date: 2022-05-18

Review Title: I ordered a Surface, arrived damaged. No refunds!
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Review Description: I ordered a Surface, it arrived damaged. I immediately contacted seller, got approved for a RMA, sent it back to them and now they say its my fault it was damaged and now I am out the money and the Surface. DO NOT USE THIS COMPANY. THEY WILL NOT STAND BY THEIR RETURNS. I am now out over $1200. I am disputing with my credit card company. I will never buy from these crooks again. Avoid this company.

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