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4% users rated Poor
1% users rated Average
4% users rated Very Good
59% users rated Excellent
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Charles Brown
The Search for a Reliable TV Purchase: A Disappointing Experience with beachcamera.com
As a customer in need of a new television, I turned to beachcamera.com with high hopes after placing an order on Amazon for a TV. However, what followed was an immensely frustrating experience. Despite committing to deliver the TV by a certain date, the schedule was constantly changed, leading to immense confusion and disappointment. The final straw came when the expected delivery date on Amazon inexplicably showed as "expected December 31 0001." This left me feeling deceived and exasperated. Frustrated by the unreliable service, I decided to cancel my order, especially after finding the same TV available elsewhere at a better price and for same-day delivery. However, the cancellation process proved to be a hassle, adding further to my dissatisfaction. What's more, the refund that was promised has yet to be processed, leaving me out of pocket and feeling let down by beachcamera.com's lack of accountability. Overall, my experience with beachcamera.com has been deeply disappointing, and I hope my feedback prompts them to improve their service and communication to avoid similar letdowns for other customers in the future. C
Charles Brown
Exemplary Service and Swift Refund: A Customer’s Delightful Experience with Beachcamera.com
I recently had the pleasure of experiencing impeccable service from Beachcamera.com. After placing an order for a TV on Amazon and encountering a series of frustrating delivery date changes, I decided to seek alternatives. Beachcamera.com caught my attention with their promise of swift delivery and competitive pricing. Not only did Beachcamera.com provide me with the TV I desired at a better price, but they also ensured same-day delivery, surpassing my expectations. The efficient and hassle-free transaction left a lasting impression on me, highlighting their commitment to customer satisfaction. Even more impressive was the swift and seamless cancellation process. Despite the unfortunate need to cancel my order, Beachcamera.com handled the situation with professionalism and understanding. Their prompt assistance and dedication to resolving my concerns demonstrated their unwavering commitment to customer happiness. Furthermore, the refund process, which can often be a source of frustration with other companies, was a breeze with Beachcamera.com. The team expedited the refund, showcasing their reliability and attentiveness to customer needs. I am truly grateful for the outstanding service and exceptional experience provided by Beachcamera.com. Their dedication to customer satisfaction is commendable, and I would not hesitate to recommend them to anyone seeking a smooth and satisfying shopping experience. Thank you, Beachcamera.com, for your exemplary service and for turning my initial disappointment into complete delight. C
Charles Brown
The Best TV Purchase Experience at Beachcamera.com
I recently had the most amazing experience purchasing a TV from beachcamera.com. After placing an order for a TV on Amazon with a promised delivery date that kept getting pushed back, I decided to look elsewhere. I found the exact TV available for immediate purchase at beachcamera.com, and to my delight, at an even better price! The process was seamless, and I received the TV the same day without any delivery date hassles. The customer service was exceptional, and I was impressed by the professionalism of the staff. It was a stark contrast to my frustrating experience with Amazon. I couldn't be happier with my purchase, and I highly recommend beachcamera.com to anyone looking for top-notch service and great deals. Thank you, beachcamera.com, for restoring my faith in online shopping! C
Charles Brown
A Hassle-Free TV Shopping Experience at BeachCamera.com
I recently had a fantastic experience shopping for a TV at BeachCamera.com, and I can't wait to share my positive experience with everyone! After a disappointing interaction with another online retailer, I decided to give BeachCamera a try, and I'm so glad I did. Unlike my previous order with another company where delivery dates were constantly changing and the cancellation process was a nightmare, BeachCamera provided a seamless and hassle-free shopping experience from start to finish. I placed my order, and to my delight, the TV was delivered promptly on the promised date without any delays or confusion. What impressed me the most was the competitive pricing offered by BeachCamera. Not only did I find my desired TV at a better price than elsewhere, but I also received top-notch customer service throughout the entire process. It was a breath of fresh air to deal with a company that values its customers and delivers on its promises. I highly recommend BeachCamera to anyone looking for a reliable and trustworthy online retailer for all their electronic needs. Thank you, BeachCamera, for restoring my faith in online shopping and for providing me with a stress-free and enjoyable shopping experience. I will definitely be returning for future purchases! J
Jim C
Unmatched Customer Care and Integrity at Beachcamera.com
I can't help but sing praises for the outstanding customer service I received from beachcamera.com. Let me share my experience with you. I found the TV of my dreams, a new 65" S90C Samsung TV, and placed the order. However, I had a change of heart soon after. When I contacted customer care, they informed me that the item had already been shipped. Despite this, they assured me that if I refused the delivery, they would issue a full refund as soon as the store received the TV back. True to their word, they handled the entire process swiftly and efficiently, putting my mind at ease. Every email I sent was met with prompt and helpful responses, further solidifying my trust in their exceptional service. Without a doubt, I will continue to turn to them for all my electronics needs. Their genuine care for their customers and competitive pricing have won me over completely. Thank you, beachcamera.com, for your integrity and unparalleled customer care! J
Jim C
The Ultimate Customer Service Experience at Beachcamera.com
Let me start by saying that the customer service at beachcamera.com is truly outstanding. It all started when I decided to order a new 65" S90C Samsung TV. However, shortly after placing the order, I had a change of heart. I contacted their customer care team, and to my surprise, they were incredibly understanding and supportive. Even though the TV had already been shipped, they assured me that I could simply refuse the order upon delivery, and once they received the item back at the store, they would issue a full refund. This level of flexibility and commitment to customer satisfaction was truly impressive. What's more, all my emails were promptly and thoroughly answered, which further solidified my confidence in their service. True to their word, they processed the refund quickly and efficiently, leaving me thoroughly impressed and satisfied with the entire experience. From this point on, I have no reservations about purchasing all my electronics from beachcamera.com. Their exceptional customer service, combined with great prices, has earned my loyalty as a customer. I wholeheartedly recommend beachcamera.com to anyone in search of not only top-quality products but also a genuinely positive and reliable shopping experience. J
Jim C
An Unforgettable Experience with BeachCamera
When I think about exceptional customer service, BeachCamera immediately comes to mind. Recently, I made a purchase of a new 65" S90C Samsung TV, only to change my mind shortly after the order had been shipped. I reached out to their customer care team, hoping for a solution. To my surprise and delight, they went above and beyond to assist me. They advised me to refuse the delivery, ensuring a full refund upon the TV's return to the store. True to their word, the refund was processed promptly and efficiently. Every email I sent was met with a swift and helpful response, adding a personal touch to the entire experience. Without a doubt, I have found my go-to destination for all electronics shopping. BeachCamera embodies great people, great prices, and most importantly, great service. I wholeheartedly recommend them to anyone seeking a hassle-free and enjoyable shopping experience. J
Jim C
A Commitment to Customer Satisfaction Beyond Expectations
It is with utmost pleasure that I share my experience with beachcamera.com, a retailer that truly goes above and beyond in customer service. My purchase of a new 65" S90C Samsung TV was handled with exceptional care and attention. Upon changing my mind about the order, I contacted their customer care team, who promptly advised me to refuse the shipment. They assured me of a full refund upon receiving the returned item. To my surprise and delight, they kept their word without any hesitation, swiftly processing my refund. The level of professionalism and reliability displayed by the team at beachcamera.com is unparalleled. Not only were all my emails attended to promptly, but the entire process was smooth and hassle-free. With such a positive experience under my belt, I have full confidence in recommending beachcamera.com for all your electronic needs. Their dedication to customer satisfaction, coupled with competitive prices, makes them a standout choice in the market. I am grateful to have found such great people to rely on for future purchases. Thank you, beachcamera.com, for setting the bar high in customer service excellence! C
C L
Reynold from Beach Camera Saved the Day!
I can't thank Beach Camera enough for the exceptional customer service provided by their specialist, Reynold. After a series of unfortunate events resulted in my new TV needing expensive repairs, I was at a loss. That's when Reynold stepped in and took charge of the situation. His expertise and dedication turned a stressful ordeal into a seamless experience. I am genuinely grateful for the effort and care Reynold put into resolving my issue. Beach Camera not only has top-notch products but also a team that goes above and beyond for their customers. Thank you, Reynold and Beach Camera, for turning a challenging situation into a memorable and positive experience! C
C L
Reynold Saved the Day with Beach Camera
When my new TV ended up at a repair shop with a hefty bill, I felt lost and frustrated. However, reaching out to Beach Camera turned out to be a game-changer. Their LG manufacturer specialist, Reynold, quickly took charge of the situation and went above and beyond to find a solution. His dedication and expertise not only saved me money but also restored my faith in customer service. Beach Camera, you've got a customer for life! C
C L
A Lifesaver in Disguise: Beach Camera to the Rescue!
When all hope seemed lost for my damaged TV, Beach Camera emerged as the guiding light in my time of need. After a series of unfortunate events led to my TV requiring costly repairs, I turned to Beach Camera in a last-ditch effort for assistance. Reynold, the LG manufacturer specialist at Beach Camera, quickly took charge of the situation and went above and beyond to find a viable solution for me. His dedication and commitment to resolving my issue were truly commendable, and I cannot thank him enough for his exemplary customer service. Beach Camera not only restored my faith in customer service but also salvaged what could have been a disastrous situation. I am grateful for the professionalism and genuine care shown by Reynold and the entire team at Beach Camera. If you ever find yourself in a similar predicament, look no further than Beach Camera for a reliable, efficient, and compassionate solution to all your electronic woes. Thank you, Beach Camera, for being my lifesaver in disguise! C
C L
A Lifesaver in the Electronics World
Diving into the realm of online electronics shopping, I stumbled upon Beach Camera. Little did I know that this decision would lead to a rollercoaster of events involving a repair shop and an unexpected repair bill. Feeling lost and frustrated, I decided to reach out to Beach Camera for assistance. To my surprise and relief, Reynold, their LG manufacturer specialist, appeared like a guardian angel in the midst of chaos. Reynold's expertise and genuine concern shone through in every interaction. He not only addressed my concerns promptly but also went above and beyond to devise a solution that not only saved the day but also restored my faith in customer service. The dedication and commitment Reynold exhibited are truly commendable. I cannot express enough gratitude for the exceptional service and support provided by Beach Camera, specifically Reynold. In a world where customer service often falls short, Beach Camera stands out as a beacon of reliability and trustworthiness. This experience not only salvaged my electronics mishap but also left a lasting impression on me as a customer. Thank you, Beach Camera, for being a lifesaver in the electronics world. C
cynthia paul
Rizalyn’s Exceptional Service Made My Return Hassle-Free!
I can't thank beachcamera.com enough for their outstanding customer service. I recently purchased a Shark vacuum, but it didn't meet my expectations upon arrival. However, thanks to the exceptional assistance of Rizalyn, the return process was a breeze. Not only was she incredibly accommodating, but she also ensured that I incurred no shipping charges, making the entire experience hassle-free. Rizalyn's professionalism and efficiency truly saved the day, and I am immensely grateful for her outstanding support. Thank you, Rizalyn, for making a potentially stressful situation so simple and easy! C
cynthia paul
Rizalyn: A Customer Service Superstar at Beachcamera.com
I can't thank Rizalyn and the team at beachcamera.com enough for their exceptional customer service! When the Shark vacuum I ordered turned out to be different from what I expected, I was worried about the return process. However, Rizalyn went above and beyond to make the return incredibly easy and stress-free. Not only was she accommodating, but she also ensured that there were no shipping charges for the return, which was a huge relief for me. Rizalyn's assistance made a world of difference, and I am so grateful for the outstanding support I received. Thank you, Rizalyn, for turning what could have been a frustrating experience into a truly seamless one! C
cynthia paul
Rizalyn’s Exceptional Customer Service Exceeded My Expectations
As a customer of beachcamera.com, I recently encountered an issue with a Shark vacuum I had purchased. Disappointed with the product that arrived, I reached out to the customer service team for assistance. I was pleasantly surprised by how accommodating and understanding they were. Rizalyn, in particular, went above and beyond to make the return process seamless for me. Not only did she handle the situation with professionalism and empathy, but she also ensured that I incurred no additional shipping charges for the return. Thanks to Rizalyn's exceptional service, what started as a disappointing experience turned into a positive one. Her effort and dedication to resolving my issue swiftly and efficiently have truly left a lasting impression on me. I am grateful for her assistance and the ease with which she handled the situation. Thank you, Rizalyn, for making the return process so easy for me. Your outstanding customer service has earned my trust and loyalty as a customer.
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Introduction
Beachcamera.com is a leading online retailer of digital cameras, photography equipment, consumer electronics, and other related accessories. Established in 1983, the company is based in Edison, New Jersey, and has been providing reliable and affordable products to customers for over three decades. The website boasts of offering top brands at competitive prices, along with excellent customer service and support.Pros and Cons
Pros:- Wide range of products available, including the latest digital cameras, lenses, drones, tripods, and more.
- Competitive pricing on most products.
- Free shipping on most orders, with no minimum purchase required.
- Flexible payment options, including credit cards, PayPal, and financing.
- Excellent customer support, including a toll-free hotline and live chat.
- Some products may not be available for international shipping.
- Limited return window of 15 days, with some restocking fees applicable.