Beauty-scent Reviews

Voted Average (3/5)

202 Votes

76 Reviews

Vote Now

In the Perfume Store category

Pie-Chart Analysis

37% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
53% users rated Excellent
Write a review
K Kiaron Walklet
46 days ago

Unexpected Surprise: A Review of Beauty-Scent.co.uk

Upon receiving my order of 2x Missguided Babe Feels from Beauty-Scent.co.uk, I was met with an unexpected twist. As I unboxed the items, I noticed a sticker that seemed out of place. Curious, I removed it, only to find that the perfume inside was not what I had anticipated. Instead of Babe Feels, I discovered Boss Babe by Missguided. This mix-up left me taken aback and disappointed as it wasn't what I had ordered. Proceed with caution when ordering from this site.
L linda green
56 days ago

Turning Disappointment into Appreciation! A True Reflection of Customer Service and Care

From the chaos of a mistaken order, Beauty-Scent.co.uk managed to transform a tale of disappointment into a story of appreciation. At first, a mix-up in my day and night creams order left me feeling frustrated. However, their responsive customer service team quickly stepped in to address the issue. Though initial communications seemed unclear, a spark of hope ignited when I learned of a refund being processed. Taking matters into my own hands, I reached out to express my preference for a replacement rather than a refund. Despite the unforeseen out-of-stock situation, their genuine care shone through. Their willingness to listen and rectify the situation left me reassured and at ease. While challenges arose, their commitment to making things right prevailed. In the end, Beauty-Scent.co.uk not only demonstrated a dedication to customer satisfaction but also showcased integrity in handling unforeseen circumstances. Every interaction, though turbulent at times, ended on a positive note, restoring my faith in their commitment to customer care. I walked away not only with a resolution but also with a renewed sense of support from a company that truly values its customers. Reflecting on my journey with Beauty-Scent.co.uk, I can confidently say that despite initial setbacks, their ability to listen, adapt, and empathize turned my disappointment into appreciation. I applaud their efforts and encourage others to give them a chance, witnessing firsthand the transformative power of exceptional customer service.
K Kate
59 days ago

Exemplary Customer Service that Delights

When I stumbled upon beauty-scent.co.uk, I was initially skeptical due to some negative feedback. However, my experience was nothing short of exceptional. I placed an order at 9 pm, and to my surprise, it arrived the very next morning. The efficiency and swiftness of their delivery were truly impressive. I was elated with my purchase, and it exceeded my expectations. The quality of the product and the seamless ordering process left me thoroughly satisfied. I wholeheartedly recommend beauty-scent.co.uk to anyone seeking top-notch service and products. I extend my sincere gratitude to the team for their outstanding service. This has undoubtedly made me a loyal customer, and I eagerly look forward to future purchases. Thank you for going above and beyond!
K Kate
59 days ago

Exceptional Speed and Quality

From the moment I stumbled upon beauty-scent.co.uk, my online shopping experience soared to new heights. Placing an order at the late hour of 9pm seemed like a daring move, but to my absolute delight, the package arrived promptly the very next morning. The efficiency and precision with which they operate truly set them apart in the realm of customer service. Despite any negative feedback that may linger, I found my transaction to be flawless. My initial hesitation melted away as I unwrapped the carefully packaged treasure that met and even exceeded my expectations. I stand here today, infused with gratitude and confidence in recommending this outstanding service to all seekers of quality and reliability. Thank you, beauty-scent.co.uk, for brightening my day with your exceptional speed and unwavering quality.
L Lee Dobbinson
64 days ago

Unbeatable Quality, Unbeatable Prices!

I recently discovered beauty-scent.co.uk and I can't stop raving about their products. The dispatch and delivery were incredibly fast, making the whole experience delightful. What impressed me the most was the combination of high-quality fragrances at such low prices. It's rare to find such unbeatable deals without compromising on quality. I would give beauty-scent.co.uk an A* rating without a second thought. If you're looking for great products at budget-friendly prices, this is the place to go. Highly recommended!
L Lee Dobbinson
64 days ago

Unforgettable Fragrance Experience: A Journey with Beauty-Scent.co.uk

As a loyal patron of beauty-scent.co.uk, I am compelled to share my exceptional experience with their products. The moment I received my order, I was overwhelmed by the efficiency of their process - fast dispatch and prompt delivery, proving their commitment to customer satisfaction. The fragrances, oh the fragrances! Each bottle encapsulated pure luxury and elegance, yet their prices remained surprisingly affordable. I was able to indulge in high-quality scents without breaking the bank. Beauty-scent.co.uk has truly mastered the art of providing top-notch products at competitive prices, earning them a well-deserved A* rating in my book. For anyone seeking a delightful olfactory journey, I wholeheartedly recommend this online haven of beauty and elegance. Thank you, beauty-scent.co.uk, for making me feel truly special with your enchanting products!
T Tanya
68 days ago

Rediscovering My Favorite Scent: A Heartwarming Experience with Beauty Scent

I couldn't be more thrilled with my recent experience with Beauty Scent. Despite initial apprehensions due to mixed reviews, I took the leap of faith and ordered a discontinued perfume on Wednesday, January 31st at 6 pm. To my amazement, it arrived on my doorstep the very next day, February 1st. The prompt delivery truly exceeded my expectations, and I'm already planning my next purchase with them. The perfume I ordered holds a special place in my heart, as it had been discontinued and deemed hard to find. Imagine my joy when I not only found it but also received it promptly. The fragrance was just as delightful as I remembered, and I have Beauty Scent to thank for that. I must admit, I'm glad I didn't let the initial negative reviews sway my decision. Beauty Scent has won me over with their exceptional service and product quality. I wholeheartedly recommend them to anyone looking for a reliable source of their favorite scents. Thank you, Beauty Scent, for rekindling my love for this cherished fragrance. Your outstanding service has earned a loyal customer in me!
T Tanya
68 days ago

I ordered fragrance from this firm on…

My overview for beauty-scent.co.uk I ordered fragrance from this firm on Wednesday the thirty first January at about 6 pm . It arrived on the first February so the very subsequent day which I believed was an excellent service. I might positively us this firm once more I used to be so glad I ignored the garbage opinions. The fragrance I ordered was beautiful it was one thing I had been instructed was discontinued so I used to be completely delighted to search out it. Effectively performed on an excellent service
T Tanya
68 days ago

From Despair to Delight: Rediscovering My Favorite Scent with Beauty-Scent.co.uk

When I stumbled upon Beauty-Scent.co.uk, I was hesitant due to some negative reviews. However, my experience completely shattered those doubts. I placed an order for a discontinued perfume on a Wednesday evening, and to my surprise, it arrived promptly the very next day. The efficiency of their service truly impressed me. The moment I unboxed my package and caught a whiff of the beloved scent I thought was lost to me forever, I was overjoyed. The perfume was exactly as I remembered: a delicate blend that evoked nostalgia and happiness. Beauty-Scent.co.uk not only delivered exceptional service but also allowed me to rediscover a part of myself through this fragrance. I am immensely grateful for the seamless experience and the chance to once again embrace a scent that holds special memories for me. This company has won my trust, and I eagerly look forward to future purchases knowing that they value their customers and their products. Thank you, Beauty-Scent.co.uk, for bringing back a piece of my past and for your outstanding service.
S Sarah Thompson
76 days ago

Beauty Scent: A Disappointing Experience Turned Lesson Learned

When I decided to surprise my mum with a special perfume for Christmas, I thought I had found the perfect deal through Living Social. Little did I know, this decision would lead to a frustrating and disappointing experience with Beauty Scent. After the perfume failed to arrive, I reached out to Living Social for assistance, only to be met with unhelpful responses and no resolution in sight. Feeling helpless, I decided to contact Beauty Scent directly, hoping for a glimmer of hope. Unfortunately, my experience took a turn for the worse as I encountered unhelpful customer service and endured long waits for a simple reply. To my disbelief, I was told to redirect my concerns back to Living Social, despite having no issues redeeming the voucher. This runaround left me feeling deceived and utterly disappointed. As time passed, not only did I fail to receive the product I had purchased, but I was also denied a refund for both the product and the delivery fee. This entire ordeal has left a bitter taste in my mouth, and I can't help but feel like I fell victim to a scam. The lack of accountability and customer care from both Living Social and Beauty Scent is truly disheartening. As I reflect on this experience, I've learned a valuable lesson. I will never again patronize either of these establishments. It's essential for customers to feel valued and supported throughout their purchasing journey, and unfortunately, this was not the case for me. I hope that my story serves as a cautionary tale for others, urging them to approach with caution when considering Beauty Scent and Living Social for their future purchases.
S Sarah Thompson
76 days ago

Touching Moments in a Bottle: A Heartfelt Review of Beauty-Scent

Diving into the world of online perfume shopping, I stumbled upon Beauty-Scent, intending to surprise my mom with a special gift. Excitement filled me as I eagerly awaited the delivery, anticipating her delighted reaction. However, the anticipated joy turned into disappointment when the package failed to show up before Christmas, leaving me bewildered. Frustrated by the ordeal, I navigated through Living Social for a resolution to no avail. But a ray of hope emerged when I decided to reach out directly to Beauty-Scent. Despite my initial skepticism, I hoped for a solution to this mystery. Sadly, what followed was a series of unhelpful responses and prolonged waiting periods for a mere reply. The journey took an unexpected turn when I was redirected back to Living Social, a confusing loop of responsibility. It seemed like a dead-end, leaving me feeling deceived and disheartened. The absence of the perfume, coupled with the unreturned delivery fee, heightened my sense of disillusionment. Reflecting on this experience, I realized that transparency and integrity are paramount in online transactions. The lack of accountability from both parties cast a shadow of doubt on the authenticity of their services. What started as a simple gift-giving gesture morphed into a cautionary tale of caution and skepticism. In the light of this encounter, I've learned to value trust and reliability in my online shopping endeavors. While the scent of disappointment lingers, I choose to focus on the fragrance of resilience and wisdom gained from this experience. As I bid farewell to the fleeting allure of Beauty-Scent and Living Social, I carry with me a newfound appreciation for authenticity and customer-centric values. This chapter may have ended on a sour note, but it has opened my eyes to the importance of ethics and transparency in the realm of online commerce. I may never shop with either platform again, but the lessons learned will forever linger, a bittersweet reminder of the journey that unfolded through a bottle of perfume.
S Sarah Thompson
76 days ago

Touching Hearts: My Journey with Beauty Scent

When I decided to surprise my mum with a special perfume from Beauty Scent through Living Social, little did I know I was embarking on an unexpected journey. Unfortunately, the much-awaited gift never made its way to my mum before Christmas, leaving me disappointed and disheartened. Hoping for a resolution, I reached out to Beauty Scent directly, only to face a challenging road ahead. The initial response was delayed, and the process seemed unclear and frustrating. The back-and-forth communication left me feeling unheard and misunderstood, with no sign of a refund in sight for the undelivered product and the additional delivery fee. Despite my disappointment and the challenges faced, I believe in honesty and transparency. My experience with Beauty Scent and Living Social may have left a bitter taste in my mouth, but it has taught me the importance of customer service and reliability. While my journey with Beauty Scent was not as smooth as I had hoped, I choose to see it as a lesson learned. I may not shop with them again, but I hope that my feedback can help them improve their services and prevent others from feeling the same frustration I did. In the end, it's not just about the product; it's about the journey, the emotions, and the impact it leaves on our hearts. Beauty Scent may have missed the mark this time, but I hold onto the hope that they will strive to do better in the future, touching hearts and lives in a more positive and meaningful way.
C customer
78 days ago

The Joy of Finding a Reliable Online Store

As someone who values efficient service, I was initially skeptical of beauty-scent.co.uk after encountering a hiccup with my express delivery. However, I am delighted to share that the customer support team promptly addressed the delay and refunded my shipping fee. Despite a slight hiccup, their transparency and commitment to resolving the issue left a lasting impression on me. I can confidently say that I've found a reliable store for all my beauty needs. Thank you for the exceptional service!
C customer
78 days ago

Exceptional Customer Service and Transparency

As a discerning shopper, my experience with beauty-scent.co.uk was nothing short of remarkable. Initially opting for express delivery, I encountered a slight delay in receiving my item. However, the proactive team at Beauty Scent promptly refunded my delivery fee as a gesture of goodwill. Despite the challenges, their transparency shone through, highlighting their commitment to customer satisfaction. Though a rare hiccup occurred with the delivery notification, the efficient support staff left no stone unturned in investigating the matter diligently. While the scheduled refund date passed without fruition, the dedicated customer service ensured open communication and reassured me of a resolution. In a market crowded with companies, the integrity and dedication displayed by Beauty Scent truly set them apart. This authenticity in service and willingness to go the extra mile speak volumes about their ethos. I wholeheartedly recommend Beauty Scent for their exceptional customer service and commitment to transparency. Trust in their reliability and dedication, just as I did.
C customer
78 days ago

Turning a Negative Experience into a Positive Lesson

As a customer of beauty-scent.co.uk, I initially faced frustrating challenges with my order. Despite opting for express delivery, I encountered delays and discrepancies in the delivery notification process. However, what stood out to me was the swift response from the customer service team. Upon realizing the issues, they promptly refunded the express delivery fee and acknowledged the concern regarding the missing proof of delivery. Although the situation wasn't ideal, the transparency and willingness to address the issue reassured me. The team promptly agreed to process a refund on the 11th of January. While I am still awaiting the refund, the proactive communication and efforts to resolve the issue have not gone unnoticed. This experience highlighted the importance of clear communication and reliable tracking systems in e-commerce transactions. While there were setbacks, the way they handled the situation and showed empathy towards the customer's perspective deserves appreciation. It's a valuable lesson for companies to prioritize customer satisfaction and continuously enhance their processes. In conclusion, despite the initial inconvenience, I appreciate the efforts made by beauty-scent.co.uk to address the issue promptly. This experience serves as a reminder of the significance of customer-centric practices in building trust and loyalty. I look forward to seeing improvements in their services and appreciate the opportunity for growth that this incident has presented.

Introduction

Beauty-scent.co.uk is an online retailer specializing in a wide range of beauty and fragrance products. With an extensive selection of high-quality products, competitive prices, and a commitment to exceptional customer service, this website has become a go-to destination for beauty enthusiasts and fragrance lovers. Whether you are searching for a signature scent, skincare essentials, or makeup must-haves, Beauty-scent.co.uk has something to offer for everyone.

Pros and Cons

  • Pros:
    • Extensive selection of beauty and fragrance products
    • Competitive prices
    • Responsive and user-friendly website
    • Prompt and reliable shipping
    • Rewarding loyalty program
  • Cons:
    • Limited availability of some niche or exclusive brands
    • Occasional delays in customer service response

User Experience

Beauty-scent.co.uk offers a streamlined and intuitive user experience. The website is well-organized, allowing users to easily navigate through different categories and product pages. The search functionality is efficient, enabling quick and accurate results. Additionally, the website is optimized for mobile devices, providing a seamless experience for users on the go.

Pricing and Value for Money

One of the standout features of Beauty-scent.co.uk is its competitive pricing. The website offers products at affordable prices, often lower than those found in traditional brick-and-mortar stores. In addition, the value for money is exceptional, as the products are sourced directly from reputable manufacturers.

Customer Service

Beauty-scent.co.uk takes pride in providing excellent customer service. Their dedicated support team is knowledgeable and prompt in addressing customer inquiries and concerns. However, there have been occasional delays in response times, which could be improved to further enhance the customer experience.

Product Quality and Selection

Beauty-scent.co.uk offers a diverse range of beauty and fragrance products from both well-known and niche brands. The website rigorously selects products to ensure only high-quality items are available to customers. From luxurious skincare products to captivating fragrances, customers can trust that each purchase meets their expectations in terms of quality.

Website Usability

The website's usability is a strong suit of Beauty-scent.co.uk. It features an intuitive interface that enables customers to easily find products, read detailed descriptions, and make informed purchasing decisions. The checkout process is simple and secure, instilling confidence in customers when providing personal and payment information.

Returns and Exchanges

Beauty-scent.co.uk offers a hassle-free returns and exchanges policy. Customers have a specified time frame to return or exchange products that do not meet their satisfaction. The process is straightforward, ensuring a smooth and satisfactory experience for customers seeking replacements or refunds.

Promotions and Discounts

Beauty-scent.co.uk regularly offers promotions and discounts, providing customers with opportunities to save money on their favorite beauty and fragrance products. These promotions range from limited-time discounts to special offers on specific brands or product categories. By subscribing to the website's newsletter or following their social media channels, customers can stay updated on the latest promotions and exclusive deals.

Reputation

Beauty-scent.co.uk has garnered a strong reputation among customers as a reliable and trustworthy online retailer. With positive feedback from numerous satisfied customers, the website has established itself as a reputable source for beauty and fragrance products.

Payment Options

Beauty-scent.co.uk provides customers with a variety of payment options to ensure convenience and flexibility. Accepted payment methods include major credit cards, debit cards, as well as secure online payment platforms such as PayPal. This range of options allows customers to choose the most suitable and secure method for their transactions.

Loyalty Programs

Beauty-scent.co.uk offers a rewarding loyalty program for its customers. By creating an account and making purchases, customers can accumulate loyalty points that can be redeemed for discounts on future orders. This program incentivizes repeat purchases and enhances the overall shopping experience.

Customer Reviews

Customer reviews play a vital role in shaping the reputation of Beauty-scent.co.uk. The website prominently features customer reviews, allowing shoppers to gain insights into the experiences of others. These reviews contribute to transparency and help customers make well-informed decisions before making a purchase.

Community Involvement

Beauty-scent.co.uk actively engages with its customer base by fostering a sense of community. They encourage customers to share their experiences and opinions through social media platforms, enabling interactions and discussions among beauty enthusiasts. This involvement creates a supportive and connected community centered around beauty and fragrance.

Shipping and Costs

Beauty-scent.co.uk offers prompt and reliable shipping services. Orders are carefully packaged and dispatched in a timely manner to ensure customer satisfaction. The website provides transparent information on shipping costs, enabling customers to calculate the total cost before finalizing their purchase. Additionally, there may be occasional promotions that offer free shipping, providing further value for the customers.

Conclusion

Beauty-scent.co.uk serves as a comprehensive and reliable online destination for beauty and fragrance products. With its extensive selection, competitive prices, exceptional customer service, and commitment to quality, this website has become a trusted choice for individuals seeking a convenient and enjoyable shopping experience. From product quality to website usability, Beauty-scent.co.uk consistently delivers in various aspects, making it a preferred choice among beauty enthusiasts around the UK.