Users Voice for Beautybrands

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Beautybrands Overall rating
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User Interface
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Review article published on: 07 Sep 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 2.3 4.4 1.7 1.2 3.8
Oct 2022 5 3.6 4.6 1 1.3 4.2
Nov 2022 5 5 4.2 5 1.4 2.8
Dec 2022 5 1.8 5 1.3 5 5
Mar 2023 3 5 3.6 5 1.4 3.4
Line Chart for Rating of peer stores

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ulta.com

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fragrancex.com

Detailed Beautybrands Review by

Introduction

Beautybrands.com is a one-stop-shop for all your beauty needs. With a mission to make beauty accessible to everyone, the website offers an extensive range of beauty products from top brands, both for men and women. The website is user-friendly and easy to navigate. Beautybrands.com offers high-quality products at affordable prices and has a wide range of products to choose from.

Pros and Cons

Pros: - Huge selection of products from popular brands. - Competitive pricing and regular discounts. - Easy-to-use website with clear navigation and search options. - Comprehensive product descriptions and customer reviews. - Excellent customer service with a dedicated team to assist customers. Cons: - Limited international shipping options. - Shipping costs are higher for smaller orders. - Some products may be out of stock frequently. - the homepage may appear cluttered to some users.

User Experience

The website offers a smooth and hassle-free user experience. The clear navigation and search options make it easy to find products. Beautybrands.com also offers guidance in selecting products by providing detailed product descriptions and customer reviews. The website is fast, and the checkout process is quick and easy. Additionally, the website is mobile-friendly, and users can easily access it from their smartphones.

Pricing and Value for Money

Beautybrands.com offers competitive pricing in the beauty industry, with regular discounts and promotions. The website also has a loyalty program that rewards customers with points for every dollar spent, resulting in discounts on future purchases. The website offers value for money with its extensive range of products, quality, and competitive pricing.

Alternatives

Alternatives to beautybrands.com include Sephora, Ulta, and Glossier. Sephora is a popular beauty retailer that offers a broad range of products from popular brands, while Ulta provides a more comprehensive range of beauty products, including tools and salon services. Glossier focuses on simple skincare and makeup solutions and has gained popularity for its minimalist approach.

Customer Service

Beautybrands.com has a dedicated customer service team to help customers with queries and provide assistance. The team can be contacted through email, phone, or live chat. The website also has a comprehensive FAQ section that addresses common questions, including shipping, returns, and exchanges.

Product Quality and Selection

Beautybrands.com offers high-quality products from top brands, ensuring that their customers receive the best in the beauty industry. The website offers an extensive selection of products for hair, makeup, skincare, fragrance, and nails, among others. The products have detailed descriptions that provide vital information such as ingredients, directions for use, and customer reviews.

Website Usability

The website is user-friendly, with clear navigation and search options that allow users to find products quickly. The website is visually appealing, with rich imagery of various products, which helps in product discovery. The website is mobile-friendly and can be accessed from smartphones without any issues.

Returns and Exchanges

Beautybrands.com has a clear and straightforward returns policy. Customers can return their products within 60 days of purchase for a full refund. The website also offers exchanges for damaged or incorrect products free of charge. The website requires evidence of purchase to process returns and exchanges.

Promotions and Discounts

The website regularly offers discounts and promotions that can save customers up to 20% on their purchases. Beautybrands.com also has a loyalty program that rewards customers with points for every dollar spent, resulting in discounts on future purchases. The website also has a clearance section where customers can find products at discounted prices.

Reputation

Beautybrands.com has a good reputation in the beauty industry, with positive reviews from customers. The website has been in operation for over 20 years and has established itself as a reliable and trusted supplier of beauty products. The website has a 4.4-star rating on Trustpilot with over 500 reviews.

Payment Options

Beautybrands.com accepts payments through PayPal, Visa, Mastercard, American Express, and Discover. The website also accepts payment through the beautybrands.com gift card and credit notes.

Loyalty Programs

Beautybrands.com has a loyalty program that rewards customers with points for every dollar spent. Customers can redeem their points for discounts on future purchases. The website also offers bonus points for product reviews and social media interactions.

Customer Reviews

Beautybrands.com has a reviews section on each product page, allowing customers to review and rate products. The reviews provide valuable information that helps customers make informed decisions about purchases. The website has a star rating system that aggregates reviews and displays an average rating for products.

Community Involvement

Beautybrands.com has a strong social media presence and actively engages with customers through various channels. The website also supports various charitable organizations, including the Leukemia and Lymphoma Society and National Breast Cancer Foundation.

Shipping and Costs

Beautybrands.com offers free shipping for orders over $50 within the United States. Orders under $50 incur shipping costs of $5.95. The website only ships within the United States and does not ship to APO/FPO addresses. The website uses UPS and USPS to ship its products. Customers can track their orders through the website.

Beautybrands Recent User Reviews

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Reviewer Name: greg

Review Submission Date: 2022-10-14

Review Title: I have not ordered a product from…
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Review Description: I have not ordered a product from beauty brands but have had dealings with them re the company they took over from (beautify me). My product $114 did not arrive and no refund was given and I was unable to contact Beautify Me to follow it up. Instead, mina from Beauty Brands courteously replied and apparently contacted Beautify Me on my behalf. I believe she tried actually but I'm anxious that she has taken over from another company which was not honourable.

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Reviewer Name: Barbara Watt

Review Submission Date: 2022-08-11

Review Title: The product was a knock off
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Review Description: The product was a knock off. I ordered a Biolage shampoo and conditioner. The product came in a similar bottle with a different looking label. I checked the official web page of Biolage and they have not changed the label which Beauty Brands tried to tell me. It took 3 weeks to get the products.

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