Users Voice for Beautyflash
18% users rated Poor
0% users rated Average
1% users rated Very Good
25% users rated Excellent
Rate Beautyflash Coupons Store
| Oct 2022 | 1 | 3.6 | 4 | 2.6 | 5 | 1 |
|---|---|---|---|---|---|---|
| Nov 2022 | 2.5 | 4.4 | 4.2 | 4 | 1 | 5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 2.2 |
| Jan 2023 | 1.8 | 4.1 | 5 | 2.6 | 4.9 | 5 |
| Mar 2023 | 1.6 | 5 | 4.1 | 5 | 3 | 1.3 |
| Line Chart for Rating of peer stores |
beautyflash.co.uk
greenmangaming.com
pureformulas.com
pharmapacks.com
boomf.com
agoda.com
Detailed Beautyflash Review by Aisha Bachlani
Introduction
Beauty Flash is an online beauty retailer that offers a wide variety of beauty products, ranging from skincare and makeup to haircare and fragrance. The website has been operating for over a decade, and it aims to provide its customers with high-quality beauty brands and exceptional customer service.Pros and Cons
Pros:- Wide selection of beauty products
- Competitive pricing
- Free UK shipping on orders over £20
- Easy returns and exchanges
- Promotions and discounts available
- International shipping is not available
- Limited sample options
- No loyalty program
User Experience
Beauty Flash's website is easy to navigate and user-friendly. The website's layout is simple and sleek, and customers can easily search for products by category or brand. The website is mobile-friendly and performs well on different devices.Pricing and Value for Money
Beauty Flash offers competitive pricing for its products, compared to other beauty retailers in the market. They also offer frequent promotions and discounts, which enhances the value for money.Alternatives
Beauty Bay and Cult Beauty are two alternative beauty retailers that offer a similar range of beauty products. Both retailers offer free UK shipping on orders over £15 and international shipping.Customer Service
Beauty Flash has exceptional customer service, and they are readily available to address customer queries and concerns. They offer phone and email support, and their response times are prompt.Product Quality and Selection
Beauty Flash's product selection is extensive, and they stock many leading beauty brands. The quality of their products is high, and they offer a range of price points to cater to customers with different budgets.Website Usability
The website's usability is top-notch. The website is easy to navigate, and the checkout process is streamlined, with various payment options available.Returns and Exchanges
Beauty Flash offers a hassle-free returns and exchanges policy, and customers can return or exchange any product within 14 days of receipt, provided it is in its original condition.Promotions and Discounts
Beauty Flash offers various promotions and discounts, which are regularly updated on their website. They also offer sales on select products or brands.Reputation
Beauty Flash has a positive reputation in the beauty industry, with many satisfied customers. They have received positive reviews on Trustpilot and other review websites.Payment Options
Beauty Flash offers different payment options, including credit/debit card payments, PayPal, and Klarna.Loyalty Programs
Beauty Flash does not offer any loyalty program for its customers.Customer Reviews
Customer reviews are generally positive, with most customers commending the website's speedy delivery and excellent customer service. Many reviewers have also expressed satisfaction with the quality of the products.Community Involvement
Beauty Flash does not have an active community involvement program.Shipping and Costs
Beauty Flash offers free UK shipping on orders over £20. For orders under £20, standard shipping costs are £2.95. They do not offer international shipping at this time. In conclusion, Beauty Flash is a reliable and competitive beauty retailer that offers a wide range of high-quality beauty products. The website's layout is easy to navigate, and they have excellent customer service. The pricing is competitive, and the promotions and discounts offer value for money. However, their sample options are limited, and they do not offer international shipping. Overall, Beauty Flash is an excellent option for customers looking for a reliable beauty retailer in the UK.Beautyflash Recent User Reviews
Duration
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Reviewer Name: Penny B
Review Submission Date: 2022-12-19
Review Title: Placed order 8 days ago
Review Submission Date: 2022-12-19
Review Title: Placed order 8 days ago
Review Description: Placed order 8 days ago. Evri says waiting for order. Chased up Beauty Flash to be told Evri has lost the order and there weren't anymore in stock?Do I believe them. No. Absolutely not. Seems to be a pattern forming.Eventual email from Beautyflash very polite, but will never use again. Family member now without Christmas gift.
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Reviewer Name: J
Review Submission Date: 2022-12-13
Review Title: Do NOT Use this company - it’s old stock & service is Shocking
Review Submission Date: 2022-12-13
Review Title: Do NOT Use this company - it’s old stock & service is Shocking
Review Description: Ordered Dermalogica cleanser and eye cream.The cream had a strong smell of curry (unusable), I was told by my beautician that is is out of date stock so asked them if I could return (after several emails they responded) and said to return, but are now saying they have not received the package so will not replace and due to the fact I cannot find my postage receipt. I have lost over £60. Total scam!
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Reviewer Name: Beth Lenthall
Review Submission Date: 2022-12-12
Review Title: SCAM
Review Submission Date: 2022-12-12
Review Title: SCAM
Review Description: Not convinced this is an actual legit site. Ordered nearly 2 weeks ago, no updates and no response to any contacts. Avoid appears a scam, took my money and now no correspondence.
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Reviewer Name: Norma Richmond
Review Submission Date: 2022-12-11
Review Title: Excellent, quick delivery.
Review Submission Date: 2022-12-11
Review Title: Excellent, quick delivery.
Review Description: I made an order and within 24 hours my goods were delivered safely. Really very pleased with the service. Many thanks.
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Reviewer Name: Susan Packer
Review Submission Date: 2022-12-06
Review Title: Where's my order
Review Submission Date: 2022-12-06
Review Title: Where's my order
Review Description: Am waiting for a delivery 2000080434 but not heard anything only that order had been received. Have sent emails etc but seem to be a waste of time as not been answered. What's going on?
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Reviewer Name: Z U
Review Submission Date: 2022-12-05
Review Title: Ordered some goods mid November and…
Review Submission Date: 2022-12-05
Review Title: Ordered some goods mid November and…
Review Description: Ordered some goods mid November and have not arrived . I have sent a contact form through the website but the emails are all coming back undeliverable . The order was not cheap either . Has anyone else experienced issues . No phone number to speak directly . Iam now wondering if this is a genuine site. Please could someone contact meOrder number is 2000080766. I have tried again to send form but it is not sending and saying there is still a fault
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Reviewer Name: Louise Norman
Review Submission Date: 2022-12-04
Review Title: My parcel hasn’t arrived
Review Submission Date: 2022-12-04
Review Title: My parcel hasn’t arrived
Review Description: My parcel hasn’t arrived even though it says delivered. I’ve looked to contact Beauty Flash but no contact phone number. The contact form doesn’t work and gives an error. The email address bounces back. What kind of customer service is this!! Please could somebody contact me
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Reviewer Name: Saskia
Review Submission Date: 2022-12-02
Review Title: AVOID!
Review Submission Date: 2022-12-02
Review Title: AVOID!
Review Description: AVOID!They accepted payment and 26 days later I am still waiting on the items! They never communicated once with me, never answered my messages regarding where my items were, and then today I got refunded (26 days after purchase). Genuinely a non-existent customer services department! Spend a couple of quid more and shop at the usuals. Total waste of time. AVOID BEAUTY FLASH.
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Reviewer Name: Catherine Lunn
Review Submission Date: 2022-11-21
Review Title: Damaged Pureology products
Review Submission Date: 2022-11-21
Review Title: Damaged Pureology products
Review Description: Ordered a Pureology Shampoo and Conditioner duo and the conditioner bottle arrived super scratched and dented. It’s a Christmas gift for my sister and I can’t give it to her in this condition. Emailed customer service and have been ghosted…
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Reviewer Name: Emma Seddon
Review Submission Date: 2022-11-15
Review Title: Brilliant!
Review Submission Date: 2022-11-15
Review Title: Brilliant!
Review Description: Placed an order for a couple of items and arrived within a couple of days. Excellent value for money
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