Users Voice for Beautyworksonline

33% users rated Terrible
2% users rated Poor
4% users rated Average
3% users rated Very Good
57% users rated Excellent
Pie Chart Review Representation for Beautyworksonline
Beautyworksonline Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 28 May 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2.9 4.2 3.9 4.7 4.7 4.4
Nov 2022 3 3.9 4.1 3.8 4.5 2.7
Dec 2022 5 5 5 5 5 5
Jan 2023 2.7 3.1 3 4.2 4.1 4.6
Mar 2023 3.4 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Beautyworksonline Review by

Introduction

Beautyworksonline.com is an online beauty store and salon that offers a wide range of beauty products and services. They pride themselves in providing high-quality products at affordable prices, along with expert advice and exceptional customer service. Their website is easy to navigate, and they offer a convenient online booking system for salon services. In this editorial review, we'll cover all aspects of beautyworksonline.com to help you make an informed decision.

Pros and Cons

Pros:
  • Wide range of beauty products and services
  • Competitive pricing
  • Expert advice and tutorials
  • Convenient online booking system
  • Fast shipping and delivery
Cons:
  • Limited payment options
  • No loyalty programs
  • Shipping costs can be high for some products

User Experience

Beautyworksonline.com offers a user-friendly experience that makes the shopping process easy and enjoyable. The site is easy to navigate, and products are well-organized, with clear descriptions and photos. Their online booking system is also easy to use, allowing customers to schedule salon services with a few clicks.

Pricing and Value for Money

Beautyworksonline.com offers competitive pricing on their products, making them an affordable option for customers. They also offer value for money through their expert advice and tutorials, which help customers make informed decisions about their beauty products and services.

Alternatives

Some alternatives to beautyworksonline.com include Sephora, Ulta, and Cult Beauty. These sites offer similar products and services and may have different pricing and promotions.

Customer Service

Beautyworksonline.com offers exceptional customer service, with expert advice and tutorials to help customers make informed decisions. They also have a helpful customer service team that responds quickly to inquiries and concerns.

Product Quality and Selection

Beautyworksonline.com offers a wide selection of high-quality beauty products, including makeup, skincare, haircare, and more. They carry popular brands and products, as well as lesser-known and niche items.

Website Usability

Beautyworksonline.com has a user-friendly website that is easy to navigate, with clear and organized product categories. Their online booking system is also easy to use.

Returns and Exchanges

Beautyworksonline.com offers a 30-day return policy for most products. They also offer exchanges and refunds for damaged or defective products.

Promotions and Discounts

Beautyworksonline.com offers promotions and discounts on their products, which can be found in their Sale section. They also offer occasional discounts and promotions through their email newsletter.

Reputation

Beautyworksonline.com has a strong reputation for providing high-quality products, expert advice, and exceptional customer service. They have a loyal customer base and positive reviews on various review sites.

Payment Options

Beautyworksonline.com accepts most major credit cards, including Visa, Mastercard, American Express, and Discover. However, they do not currently accept PayPal or other alternative payment methods.

Loyalty Programs

Beautyworksonline.com does not currently offer any loyalty programs or rewards programs for customers.

Customer Reviews

Beautyworksonline.com has positive customer reviews on various review sites, with customers praising the quality of their products and exceptional customer service.

Community Involvement

Beautyworksonline.com does not currently have any community involvement programs or initiatives.

Shipping and Costs

Beautyworksonline.com offers fast shipping and delivery for their products, with shipping costs varying based on the product and location. Some products may have higher shipping costs due to weight or size. They also offer free standard shipping on orders over a certain amount.

Beautyworksonline Recent User Reviews

User Rating

5 stars

60

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Reviewer Name: Unknown

Review Submission Date: 2023-01-17

Review Title: Still haven’t received my order after 2…
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Review Description: Still haven’t received my order after 2 weeks. Customer service have said they can’t do anymore for 30 days and won’t refund. Parcel is clearly lost. So many emails back and forth, they can see I haven’t received the parcel. Paid nearly £200 for extensions and still not here… so disappointed with the service and experience. I’ve always used beautyworks and would not recommend due to this!

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Reviewer Name: Tj

Review Submission Date: 2023-01-17

Review Title: My Beauty Works extensions were… looking a little dull!
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Review Description: My Beauty Works extensions were beginning to look a little dull (after having them in 7 months) bought the Argan Oil mask and after the second use it was softer and blonder and smoother. Even received compliments saying they looked brand new! Just had 18’ fresh tapes put in today - will be using the mask weekly along with 10-1 spray. Will never be without again!

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Reviewer Name: Natalie Frost

Review Submission Date: 2023-01-16

Review Title: Amazing service
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Review Description: Amazing service, amazing customer service too as I had a problem with my delivery but it was sorted for me really quickly. Thank you BW

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Reviewer Name: nicole tomlinson

Review Submission Date: 2023-01-16

Review Title: You’re hair extensions are shocking had…
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Review Description: You’re hair extensions are shocking had them six weeks used all the right products have my hair washed once a week professionally and they’ve still frazzled at the ends look 5 years old ! Disgusting never again !!

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Reviewer Name: Lisa

Review Submission Date: 2023-01-15

Review Title: The worst customer service I have ever…
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Review Description: The worst customer service I have ever experienced. Never even bothered to reply to my last response and gave an irrelevant answer to my question. Product is cheap looking and a complete waste of money. I will never buy anything from this company again. I completely regret purchasing from them twice last month they don’t deserve it.

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Reviewer Name: Ella

Review Submission Date: 2023-01-14

Review Title: Amazing product!
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Review Description: The shipping could have been faster (ordered 1.1, was here 12.1) but it was ok, still faster than what I expected (from UK? to Finland). But as positive side, I could easily follow where is the curling kit going all The time, so i knew pretty early when it was going to Be here. The product itself was amazing, highly recommend.

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Reviewer Name: Celine Watts

Review Submission Date: 2023-01-14

Review Title: Don’t expect a refund any time soon if you make a return.
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Review Description: Don’t expect a refund any time soon when you process a return.The time frame has now passed from the date they received my return, and they confirmed they received it, but no communication or refund since. They have also ignored my email I sent on the 12.01.2023 chasing this.Highly disappointed as it also seems that they have removed their number from the website, so you can’t call them any more with queries, or at least I can’t seem to find the number anymore.

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Reviewer Name: Billie Siddall

Review Submission Date: 2023-01-13

Review Title: I have ordered before from another…
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Review Description: I have ordered before from another company and every time the hair came it was the total wrong colour! However beauty works arrived this morning the perfect colour. I didn't recieve any updates so wondered if it had been sent but it came the next day. Hopefully the quality is as good as the colour it feels great

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Reviewer Name: KATRINA THOMPSON

Review Submission Date: 2023-01-13

Review Title: Amazing quality and service.
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Review Description: I was so surprised with the quality of the hair extensions. They are so soft and thick. They arrived so quickly and had a signature on delivery, which I loved being that they are so expensive. They came with their own bag and I couldn't be happier with them. I can't wait to put them in and see how amazing they look. The buying process was super easy. You just went to what style you wanted then the length and then picked colour. Super easy and I even got a discount which is what swayed me to try them.

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Reviewer Name: K B

Review Submission Date: 2023-01-13

Review Title: Missing items
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Review Description: Forgot my weave on my first order on my second order forgot to add in my nanos. I understand things can go wrong I’ve not been refunded just been told it’s been investigated. Really upset won’t order again.