Users Voice for Bebe

17% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
83% users rated Excellent
Pie Chart Review Representation for Bebe
Bebe Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Feb 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 5 3.6 4.7 4 5
Nov 2022 5 1 4.4 4.2 3.3 5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.9 4.1 3.3 2.7 1
Mar 2023 1 3 5 5 3 5
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Detailed Bebe Review by

Introduction

Bebe.com is an online shopping platform that offers trendy and fashionable clothing, including dresses, tops, jeans, accessories, and shoes for women. The website also features an assortment of stylish options suitable for various occasions, such as work wear, night out, and casual.

Pros and Cons

Pros:
  • Bebe.com offers a wide collection of stylish and trendy outfits suitable for different occasions.
  • The website is easy to navigate and user-friendly, allowing users to shop quickly and efficiently.
  • Bebe.com offers affordable pricing for their products, providing a good balance between quality and value for money.
  • Customers can enjoy free shipping on orders above $100
Cons:
  • Bebe.com has limited options for larger sizes
  • The website does not have a loyalty program for frequent customers
  • Customer service can be improved to provide better support to customers

User Experience

Bebe.com offers a seamless user experience with a fast and easy-to-use interface. The website has a search bar that enables users to look for specific items quickly. Additionally, the website's categories and subcategories help customers navigate through the various collections easily.

Pricing and Value for Money

Bebe.com offers a range of affordable prices for their products, making it an attractive shopping platform for individuals looking for quality and fashionable clothing at affordable prices. Customers can enjoy discounts of up to 50% on selected items, and free shipping for orders above $100.

Alternatives

Other online shopping platforms that offer similar products to Bebe.com include ASOS, Missguided, and Boohoo. These websites provide a wide range of fashionable clothing items at affordable prices.

Customer Service

Bebe.com's customer service can be improved to provide a better experience for customers. The company offers an online chat service, but it's not always available, and the response time can be slow. However, the website does provide a comprehensive FAQ section that answers most customer queries.

Product Quality and Selection

Bebe.com offers a range of high-quality fashionable clothing for women, including dresses, tops, jeans, accessories, and shoes. However, the website has limited options for larger sizes, which can be a disadvantage for customers looking for bigger options.

Website Usability

Bebe.com has an intuitive user interface that allows for easy navigation across the website. The website's layout and design make it easy for customers to find the items they are looking for, and the search bar helps users to search for specific items quickly.

Returns and Exchanges

Bebe.com has a comprehensive return and exchange policy that allows customers to return items within 30 days of purchase. However, items must be returned in their original condition, and customers are responsible for the return shipping costs.

Promotions and Discounts

Bebe.com offers various discounts and promotions throughout the year, including seasonal sales and discounts of up to 50% on selected items. Customers can also benefit from free shipping on orders above $100.

Reputation

Bebe.com has a good reputation in the online shopping community, providing quality and fashionable clothing at affordable prices. The website has a rating of 4.5 stars on Trustpilot, with most customers praising the website's products and services.

Payment Options

Bebe.com offers various payment options, including Visa, MasterCard, American Express, Discover, and PayPal.

Loyalty Programs

Bebe.com does not offer a loyalty program for frequent customers, which can be a disadvantage for individuals who regularly shop on the website.

Customer Reviews

Customer reviews on Bebe.com are generally positive, with most customers praising the website's quality and fashionable clothing at affordable prices. However, some customers have expressed concerns about the website's customer service and limited options for larger sizes.

Community Involvement

Bebe.com has no publicized community involvement programs.

Shipping and Costs

Bebe.com offers free shipping on orders above $100, and the website's shipping costs for orders below $100 vary depending on the location and shipping method selected by the customer. The website also offers international shipping, with shipping costs varying depending on the location.

Bebe Recent User Reviews

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Reviewer Name: Eileen

Review Submission Date: 2022-12-13

Review Title: Money grabbers
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Review Description: They’ve received my return for more than 2 weeks now without initiating a refund! Beware they will hold on to your money as long as they can. Shady business practice. Won’t order from them again.

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Reviewer Name: Maru Jd

Review Submission Date: 2021-12-06

Review Title: Fast shipping
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Review Description: Fast shipping, love your service

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Reviewer Name: Maru Jd

Review Submission Date: 2021-12-06

Review Title: Fast shipping
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Review Description: Fast shipping, love your service

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Reviewer Name: Gena

Review Submission Date: 2021-08-31

Review Title: ??????? ????? ???? ??? ?????? ?? ?????
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Review Description: ??????? ????? ???? ??? ?????? ?? ?????, ????? ???????? ? ???????? ??????????? ?????????. ????? ??????

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