Users Voice for Bedinabox

0% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
97% users rated Excellent
Pie Chart Review Representation for Bedinabox
Bedinabox Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Mar 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4 1 4.2 1 4.7
Nov 2022 5 4.2 5 2.8 1 3.8
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 2 3.4 1 4.2
Mar 2023 5 4.1 1 5 5 5
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Detailed Bedinabox Review by

Introduction

Bedinabox.com is an online mattress store that offers high-quality, affordable beddings that are designed to provide maximum comfort and support for a good night's sleep. The company was founded in 2004 and has since then become popular among customers who are in search of a comfortable, yet affordable mattress.

Pros and Cons

Pros:
  • Bedinabox.com offers a 120-night trial period, allowing customers to try the mattress and return it if they are not satisfied.
  • The company offers free shipping and returns.
  • The beddings are made of high-quality materials and provide great comfort and support.
  • Bedinabox.com offers various payment options, including credit cards and PayPal.
Cons:
  • The company's mattresses are not customizable.
  • Bedinabox.com does not offer white glove delivery service.

User Experience

The website is user-friendly, with easy navigation and good organization of product categories. Customers can easily browse through the products, select their preferences, make payments, and request for returns or exchanges.

Pricing and Value for Money

Bedinabox.com offers affordable pricing for their mattresses, with prices ranging from $499 to $1,079. Customers can also enjoy good value for money, as the company offers high-quality mattresses that are designed to provide comfort, durability, and support.

Alternatives

Some of the alternatives to bedinabox.com include Casper, Tuft & Needle, and Leesa. These companies offer similar products, with prices ranging from $500 to $1,200.

Customer Service

Bedinabox.com has a responsive customer service team that is available to assist customers with any questions or concerns. Customers can reach out to the company via email or phone, and the team is usually prompt in responding to customer inquiries.

Product Quality and Selection

The company offers high-quality mattresses that are made of premium materials such as memory foam, gel-infused foam, and high-density foam. The mattresses are designed to provide maximum comfort, support, and durability. Bedinabox.com offers a range of products, including mattresses, pillows, and bedding accessories.

Website Usability

The website is easy to use, with clear navigation and good organization of product categories. Customers can easily browse through the products, select their preferences, and make payments.

Returns and Exchanges

Bedinabox.com offers a 120-night trial period, allowing customers to try the mattress and return it if they are not satisfied. Customers can also request for exchanges or replacements if the product is defective.

Promotions and Discounts

Bedinabox.com offers various promotions and discounts throughout the year. Customers can take advantage of these promotions to save on their purchases.

Reputation

Bedinabox.com has a good reputation among customers, with many positive reviews and ratings on various review sites. The company has also received several awards for its high-quality products and excellent customer service.

Payment Options

Bedinabox.com offers various payment options, including credit cards and PayPal. Customers can choose the payment option that is most convenient for them.

Loyalty Programs

Bedinabox.com does not currently offer any loyalty programs.

Customer Reviews

Customers have given positive reviews for the company's products, with many praising the comfort, support, and durability of the mattresses. Customers have also praised the company's excellent customer service.

Community Involvement

Bedinabox.com has not disclosed any information regarding its community involvement.

Shipping and Costs

Bedinabox.com offers free shipping and returns for all its products. The company uses FedEx for shipping, and customers can expect their products to arrive within 7-10 business days.

Bedinabox Recent User Reviews

User Rating

5 stars

34

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Reviewer Name: Allan E.

Review Submission Date: 2023-01-13

Review Title: Extremely pleased
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Review Description: I have an ongoing severe spinal problem. After visiting Germany, staying in bed and breakfast, sleeping on similar mattresses made my back feel better.I love the support this mattress gives,I wake up rejuvenated.

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Reviewer Name: Jessica M.

Review Submission Date: 2022-12-02

Review Title: The best mattress out there
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Review Description: The best mattress out there! I was suffering a lot of back pain and decided to buy this mattress and let me tell you I have slept like a baby!

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Reviewer Name: Penny D.

Review Submission Date: 2022-12-02

Review Title: Great Company!
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Review Description: Excellent customer service! Prompt delivery! A fantastic mattress!

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Reviewer Name: Lisa

Review Submission Date: 2022-11-23

Review Title: Customer service was very helpful…
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Review Description: Customer service was very helpful suggesting a topper for our bed in a box mattress that was almost 10 years old. Needing something to soften it up. Also bought a sheet set that we’re very happy with.

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Reviewer Name: DKD

Review Submission Date: 2022-10-24

Review Title: VERY HAPPY CUSTOMER
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Review Description: After much research, ordering from BedInABox was one of the best decisions I have made when purchasing a new bed. Their website is user friendly. The bed and foundation shipped quickly with all products described (including pillows). The mattress assembly was simple and the foundation was fairly simple. The ORIGINAL mattress is SO COMFY and we are very happy customers!! Also LOVE that it is made in the USA!

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Reviewer Name: Joanne Zachau

Review Submission Date: 2022-09-08

Review Title: I just love my new bed
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Review Description: I just love my new bed! My husband was hesitant at first. After sleeping on the bed, he was sold. He is a big man and was afraid that the bed wouldn’t hold his 400lb. I can’t even feel when he moves. I recommend BedinABox to anyone looking for a good nights sleep.

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Reviewer Name: Katherine

Review Submission Date: 2022-09-06

Review Title: This is my second mattress for…
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Review Description: This is my second mattress for BedInABox. Obviously, we must really like the mattress; it's the same as the first! Comfortable sleep. What more could matter? It arrived in perfect condition. Well worth the very reasonable price. The 2 pillows were a nice bonus.

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Reviewer Name: August S.

Review Submission Date: 2022-08-30

Review Title: This is my second #BedinaBox
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Review Description: This is my second #BedinaBox. The first lasted 14 years before it developed a 'dip' in the middle. It was only a 9" mattress and I am a bit 'heavy' for my size.The new one is an 11" mattress and was truly beautiful to look at, in its new, blue mattress cover. The pillow included was a bit fluffy and soft for my taste, but it makes a nice addition to my 'sitting up' collection. The price was the same as 14 years ago, a very pleasant surprise!

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Reviewer Name: Corinne O.

Review Submission Date: 2022-08-26

Review Title: I am very satisfied with the Customer service.
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Review Description: I am very satisfied with the Customer Support we received when the Bed frame I received had missing parts. The new frame got shipped out but I was not going to get in time but they were able to stop the delivery and I got a full refund. Great Customer Service.

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Reviewer Name: Paul N.

Review Submission Date: 2022-08-03

Review Title: Satisfied customers
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Review Description: We have purchased a mattress, a topper, and gel pillows from bed in a box. We could not be more pleased with the customer service or their products. I can recommend this company unequivocally!