Users Voice for Beginningboutique

19% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
80% users rated Excellent
Pie Chart Review Representation for Beginningboutique
Beginningboutique Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Beginningboutique Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 22 Sep 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 3.6 4.8 1.4 4.7 4.3
Nov 2022 3.9 4.4 4.9 1.1 4.5 2.4
Dec 2022 5 5 5 5 5 5
Jan 2023 3.7 4.1 4.8 1.3 4.1 1.7
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

beginningboutique.com

greenmangaming.com

framesdirect.com

dhgate.com

godaddy.com

lookfantastic.com

Detailed Beginningboutique Review by

Introduction

Beginning Boutique is an Australian-based online retailer that aims to provide trendy and affordable clothing, shoes, and accessories for women. Founded in 2008, this online boutique has been known for its unique style that caters to young women who enjoy fashion and are always on the lookout for the next big trend.

Pros and Cons

Pros:
  • Wide variety of trendy clothing and accessories
  • Affordable prices
  • Regular promotions and discounts
  • Free shipping on orders above AUD 100
Cons:
  • Narrow size range (mostly catered to smaller sizes)
  • Limited product availability
  • International shipping can be expensive
  • No loyalty program

User Experience

Beginning Boutique's website is well-designed with a modern and playful aesthetic, featuring vibrant colors and eye-catching images. The navigation is easy to use, and the layout is intuitive, making the shopping experience convenient and enjoyable for users. Furthermore, the website is mobile-responsive, ensuring a seamless browsing experience for shoppers on the go.

Pricing and Value for Money

Beginning Boutique's price range is affordable, with most items ranging from AUD 30 to AUD 100. While the quality may not be on par with high-end fashion brands, it is acceptable for the price range, making it a good value for money.

Alternatives

Some of Beginning Boutique's major competitors include ASOS, Fashion Nova, Missguided, Boohoo, and PrettyLittleThing. These online retailers offer a similar range of clothing items and accessories at similar price points.

Customer Service

Beginning Boutique's customer service is efficient and responsive. The website provides a detailed FAQ section that can assist customers with any questions they may have. Additionally, clients can contact customer service via email or phone.

Product Quality and Selection

Beginning Boutique's product quality is acceptable for the price range, with clothing items and accessories made from quality materials. However, the size range is limited, with a focus on smaller sizes. The selection of products is relatively narrow, with a focus on trendy and youthful styles.

Website Usability

Beginning Boutique's website is easy to navigate, with an intuitive layout that makes browsing and shopping convenient. However, the website could benefit from better categorization and filtering options to make it easier for shoppers to find what they are looking for.

Returns and Exchanges

Beginning Boutique accepts returns and exchanges within 14 days of purchase for items that meet their return criteria. The website provides detailed instructions on how to initiate the return process, making it easy for customers to follow.

Promotions and Discounts

Beginning Boutique offers regular promotions and discounts on their website, including seasonal sales and occasional discounts on specific products or categories. Additionally, customers can sign up for the newsletter to receive exclusive discounts and updates on new products.

Reputation

Beginning Boutique has built a solid reputation among its customer base for its trendy and affordable range of clothing and accessories. The brand has received positive feedback on various online review platforms, with customers praising the website's user-friendly interface and efficient delivery times.

Payment Options

Beginning Boutique accepts various payment options, including credit and debit cards, PayPal, and Afterpay for Australian customers.

Loyalty Programs

Beginning Boutique currently does not offer a loyalty program for regular customers, which is a missed opportunity for customer retention.

Customer Reviews

Beginning Boutique's customer reviews are generally positive, with customers praising the brand's trendy and affordable product range, as well as its efficient delivery times and friendly customer service.

Community Involvement

Beginning Boutique has participated in various charitable initiatives, including partnering with various organizations to donate a portion of their profits to specific causes.

Shipping and Costs

Beginning Boutique offers free standard shipping for Australian orders above AUD 100, and AUD 9.95 for orders below this amount. International shipping costs can vary, depending on the destination and weight of the order. The website provides estimated shipping costs at checkout for international orders. Overall, Beginning Boutique offers a trendy and affordable range of clothing and accessories for women. While the size range may be limited, the website's efficient customer service and easy-to-use interface make it an enjoyable online shopping experience. Customers looking for a similar range of products could explore alternatives such as ASOS, Fashion Nova, and Missguided.

Beginningboutique Recent User Reviews

User Rating

5 stars

24

👤

Reviewer Name: Mel Mui

Review Submission Date: 2022-12-23

Review Title: 5/5 stars for sure!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: 5/5 stars for sure!! I received numerous dresses that fitted my bridesmaids perfectly so I can say with confidence their sizing charts are accurate. The best part is their customer service. I don’t think I’ve ever dealt with such great customer service before. They have gone out of their way to help me with a pickle I had with returns and I am so thankful to them for it! Thank you so much for the great dresses, pricing & service. Couldn’t have asked for more.

👤

Reviewer Name: Ashleigh

Review Submission Date: 2022-12-07

Review Title: Fast Shipping, Quality Clothing
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Love Love Love !!! Fast shipping, quality clothing and such good customer service. Highly recommend

👤

Reviewer Name: Romy

Review Submission Date: 2022-11-26

Review Title: I am so impressed with Beginning …
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I am so impressed with Beginning Boutiques customer service! I accidentally ordered the wrong thing online and asked whether it could be cancelled and reordered. They replied and refunded me my money straight away even though it was out of office hours. Bridget was so lovely and easy to chat to. Everytime I’ve purchased items from this store I’ve never been disappointed! I highly recommend Beginning Boutique!

👤

Reviewer Name: Bia

Review Submission Date: 2022-10-12

Review Title: Horrible Experience
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Horrible Experience! First they tried to charge me an additional $30 for "customs" fees, then when I refused to pay/tried to cancel my order the customer service was horrible - the girls were rude and the cherry on top is that they tried to refund me via gift card! as if i'd ever shop there again.As well they only returned me half my money ($55 out of $118)Don't shop here unless you want to be treated as subclass and ripped off.

👤

Reviewer Name: Brooke

Review Submission Date: 2022-10-04

Review Title: Great customer support
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I love this store and the quality of the clothing. Wish they had a store in the US. Yesterday I was experiencing an issue with the return portal. Trisha was incredible sending me the correct link as well as getting the issue resolved. Trisha answer quickly which make the support incredible.

👤

Reviewer Name: Lori M

Review Submission Date: 2022-09-22

Review Title: TERRIBLE DRESS & RIP OFF $$
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: DO NOT PURCHASE FROM THIS COMPANY!!!I ordered a dress for my daughter, flimsy and size off.Took almost a month for return.The dress was $74, shipping $15 and a NY charge of $3. They REFUNDED ME TODAY, $64!!!BUYER BEWARE - THIS IS AN ASIAN COMPANY!!!! TERRIBLE

👤

Reviewer Name: Sian Louise

Review Submission Date: 2022-09-09

Review Title: they put your items in a reusable bag!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: they put your items in a reusable bag!! quality is amazing & customer care is awesome. never been so happy about a purchase

👤

Reviewer Name: Chloe Collins

Review Submission Date: 2022-09-07

Review Title: Great Customer Service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: great customer service. all extremely nice and so helpful by far one of my favourite places to shop

👤

Reviewer Name: Gemma

Review Submission Date: 2022-08-08

Review Title: AMAZING CUSTOMER SERVICE!!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Had the most amazing customer service experience. Massive thank you to Trisha and Chantal. Both girls went above and beyond to make sure my order was delivered on time. Thank you ladies, we need more people like you in the world ????

👤

Reviewer Name: Bhawna Sharma

Review Submission Date: 2022-08-08

Review Title: The customer experience is very…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The customer experience is very supportive and resolved my issue in no time. I appreciate the experience.