Belgafietsen Reviews

Voted Excellent (5/5)

665967 Votes

9 Reviews

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2x E-bike gekocht

I recently purchased my second e-bike from Belga Fietsen in Groningen, and I couldn't be happier with the experience. The staff is not only friendly but also incredibly helpful and knowledgeable. What sets them apart is their no-nonsense approach - no shady contracts or pushy sales tactics. The prices are fair, and most importantly, they have a wide selection in stock and excellent customer service. When I encountered an issue with the battery on my first bike, Belga Fietsen promptly and professionally resolved it, even providing a temporary loaner battery. I highly recommend Belga Fietsen for anyone in the market for a new bike.

Transformed My Cycling Experience: A Story of Exceptional Service at Belga Fietsen

I can't help but share my incredible experience with Belga Fietsen. Recently, I made my second e-bike purchase at their Groningen store, and I must say, it was nothing short of amazing. The staff greeted me with genuine warmth, offering their expert advice and assistance throughout my decision-making process. What truly sets Belga Fietsen apart is their no-nonsense approach. There was no pushy sales pitch or dubious contracts to navigate. Instead, I was met with transparency, fair pricing, and a vast selection of e-bikes to choose from. This, coupled with their impeccable customer service, truly won me over. I had a minor hiccup with the battery of my first e-bike purchased last year. However, Belga Fietsen's response was swift and exemplary. They not only resolved the issue promptly but also provided me with a temporary replacement battery, ensuring that my cycling routine remained uninterrupted. Belga Fietsen has not just sold me bikes; they have transformed my cycling experience. Their dedication to customer satisfaction, coupled with their exceptional service, has made me a loyal customer for life. Thank you, Belga Fietsen, for going above and beyond to ensure that every ride is a joyous journey.

Unforgettable Experience with Belga Fietsen in Groningen

Embarking on my second e-bike purchase journey at Belga Fietsen was nothing short of exceptional. The staff's warmth, knowledge, and helpfulness made the entire process a breeze. Their straightforward approach, devoid of any shady dealings or confusing contracts, instilled trust from the get-go. I was impressed by their transparent pricing, vast inventory, and top-notch service. What truly set them apart was their impeccable after-sales support. When I encountered an issue with the battery on my first bike purchased last year, Belga Fietsen promptly resolved it, even providing a temporary replacement battery to keep me on the move. Such dedication to customer satisfaction is truly commendable! Belga Fietsen isn't just a bike shop; it's a haven for cyclists seeking quality products paired with outstanding service. Kudos to the team for their professionalism and genuine care for their customers. I wholeheartedly recommend Belga Fietsen to anyone in search of a reliable and customer-centric biking experience.

Bij Belga fietsen een elektrische…

I recently purchased an electric bike from belgafietsen.nl, and unfortunately, encountered an issue with the disc brake, which was rubbing against the wheel. Living in Ede, I was unable to visit the Groningen store for repairs. I reached out to Belga fietsen via email, informing them of the repair costs along with a photo of the receipt, hoping for assistance as initially promised. Regrettably, I did not receive a response, leaving me feeling frustrated and inconvenienced. In my disappointment, I left a negative review detailing my experience. To my surprise, following the review, I received a prompt and concerned call from Belga fietsen, and they made it a priority to rectify the situation. The team at Belga fietsen demonstrated genuine care and swiftly resolved the issue, upholding their commitment to customer satisfaction. I appreciate their dedication to ensuring a positive customer experience and am grateful for their proactive response to my concerns. This level of service has restored my faith in their brand, and I confidently recommend Belga fietsen for their quality products and, most importantly, their exceptional customer support. Thank you, Belga fietsen, for going above and beyond to make things right.

Bij Belga fietsen een elektrische…

My evaluation for belgafietsen.nl Bij Belga fietsen een elektrische fiets gekocht maar de schijfrem bleek aan te lopen. Aangezien ik niet in de buurt van Groningen woon kon ik deze in Ede waar ik woon laten repareren. Dit zou dan vergoed worden door Belga fietsen. Through een mail heb ik ze laten weten wat de kosten waren met een foto van de bon. Echter heb ik niks meer gehoord. Na een slechte evaluation werd ik meteen gebeld en werd het alsnog opgelost.

Riding the Electric Wave with Belga Bikes: A Journey of Customer Care

Diving into the world of electric bikes, I found myself at Belga Bikes, eager to explore newfound freedom on two wheels. However, my excitement was dampened when I discovered a slight hiccup – my disk brake was rubbing, threatening to derail my cycling adventures. Living far from Groningen, where Belga Bikes is nestled, I opted to have the repair done locally in Ede, my hometown. Assured by Belga that the expenses would be covered, I proceeded with the repair and promptly shared the details with them via email, attaching a snapshot of the bill. Days turned into silence, and my heart sank. Frustration set in as my inbox remained devoid of any response. Disheartened, I resorted to leaving a less-than-glowing review in hopes of catching their attention. Like a guardian angel responding to a distress call, Belga's team sprang into action upon seeing my feedback. In a whirlwind of events, I was contacted swiftly, and to my relief, a resolution was swiftly put in motion. In hindsight, this journey with Belga Bikes was not just about experiencing the smooth ride of an electric bike, but also about navigating the bumps in the road and discovering the true essence of customer care. Their dedication to making things right, even when faced with a misstep, speaks volumes about their commitment to customer satisfaction. As I pedal on with renewed faith, I am grateful for the lesson in perseverance and the reassuring reminder that dedicated service can turn an initial stumble into a heartfelt connection. Thank you, Belga Bikes, for not just fixing my bike but also mending my trust along the way.

Exceptional Service and Lightning-Fast Delivery!

From the moment I picked up the phone to inquire about a product to the moment the package arrived at my doorstep, the service from belgafietsen.nl has been nothing short of exceptional. The person on the other end of the line patiently answered all my questions and provided valuable insights, making me feel confident in my purchase. And let's talk about the delivery – it was unbelievably fast! I was pleasantly surprised to receive my order well before the expected delivery date. Such efficiency is truly commendable. Needless to say, I will be a returning customer. Kudos to the team at belgafietsen.nl for setting the bar high! - Chris

Exceptional Service and Lightning-Fast Delivery!

My experience with belgafietsen.nl was nothing short of fantastic! From the moment I reached out for assistance over the phone, I was met with exceptional service that exceeded my expectations. The representative I spoke with was incredibly helpful, knowledgeable, and went above and beyond to address all my queries, making me feel valued as a customer. Moreover, the delivery of my order was astonishingly fast. I couldn't believe how quickly my package arrived at my doorstep! This efficiency truly sets belgafietsen.nl apart from other online retailers. I have no doubt that I will be returning to belgafietsen.nl for my future cycling needs. Thank you for providing such a seamless and enjoyable shopping experience. Keep up the great work! Warm regards, Chris

A Customer Service Dream Come True with Lightning-Fast Delivery!

When I reached out to belgafietsen.nl, I was greeted by exceptional service over the phone. The representative was not only helpful but went above and beyond to assist me with my inquiries. Their knowledge and patience truly made my shopping experience enjoyable and stress-free. Moreover, the cherry on top was the lightning-fast delivery I experienced. I was pleasantly surprised by how quickly my order arrived at my doorstep. It's rare to find a company that not only offers top-notch customer service but also prioritizes prompt delivery. Thanks to belgafietsen.nl, I have found my go-to place for all my biking needs. I am looking forward to placing more orders in the future and continuing to benefit from their exceptional service. Kudos to the team for setting the standard high! - Chris