Belgianbeerfactory Reviews

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66 Reviews

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14% users rated Poor
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K Karolina Ponomarenkaite
482 days ago

Never again!

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Experience with Belgian Beer Factory! I can't say enough about my incredible experience with Belgian Beer Factory. From the moment I placed my order, I was swept away by the outstanding customer service and the seamless ordering process. The variety of beers available is truly outstanding, and I was able to find the perfect selection for a special occasion. The package arrived promptly, carefully packaged and in perfect condition. The beers were exactly as described and tasted absolutely phenomenal. The recipient of the surprise present was beyond thrilled, and it truly made the occasion unforgettable. I couldn't have asked for a better outcome. What truly sets Belgian Beer Factory apart, though, is their unparalleled customer service. Any questions I had were met with prompt and helpful responses, and it's clear that they genuinely care about their customers' satisfaction. I will definitely be returning to Belgian Beer Factory for all of my future beer needs, and I wholeheartedly recommend them to anyone in search of a top-notch beer shopping experience. Thank you for everything, Belgian Beer Factory! You've gained a customer for life.
K Karolina Ponomarenkaite
482 days ago

Exceptional Service and Quality Products!

I cannot speak highly enough of the outstanding experience I had with belgianbeerfactory.com. From the moment I placed my order to the swift delivery of my products, everything was seamless and efficient. The variety of beers available on their website is impressive, and the quality of the products exceeded my expectations. I was particularly pleased with their attention to detail in packaging, ensuring that my items arrived in perfect condition. The customer service team was incredibly responsive and helpful, promptly addressing all my inquiries. I am already looking forward to my next purchase from belgianbeerfactory.com and will eagerly recommend them to friends and family.
K Karolina Ponomarenkaite
482 days ago

A Shining Beacon of Trust: My Belgian Beer Factory Experience

Having stumbled upon belgianbeerfactory.com in pursuit of the perfect gift, I was initially wary due to a previous customer's negative experience. However, my journey with this incredible company resulted in overwhelmingly positive outcomes. From prompt delivery to impeccable customer service, my expectations were not just met, but surpassed. After placing my order, I eagerly awaited its arrival, given the importance of the surprise gift. Much to my delight, the package not only arrived within the promised timeframe but also contained high-quality products that exceeded my expectations. The meticulous attention to detail in packaging and presentation truly showcased the company's dedication to customer satisfaction. In contrast to the unfortunate communication issues faced by a previous customer, I found the customer service team to be exceptionally responsive and helpful. Their professionalism and genuine care transformed a simple transaction into a memorable and hassle-free experience. Their willingness to address any queries or concerns further solidified my trust in the brand. My experience with belgianbeerfactory.com has not only restored my faith in online shopping but has also set a benchmark for exceptional customer service. I wholeheartedly recommend this company to anyone seeking a reliable and enriching shopping experience. Rest assured, my journey with Belgian Beer Factory has been nothing short of extraordinary, and I eagerly anticipate future engagements with this beacon of trust.
K KS
873 days ago

Belgianbeerfactory.com Surprised Me

I have to say, I was pleasantly surprised by my experience with belgianbeerfactory.com. The website is easy to navigate, and the selection of beers is impressive. The prices are reasonable, and I was excited to place my order. However, as a customer from the UK, I was taken aback by the unexpected additional fees imposed by UPS. I had ordered £102 worth of beer, factoring in shipping and tax. When the UPS fees were added, I was shocked to find myself facing a £17 tax and a mysterious £34 handling fee on top of what I had already paid. This unexpected 50% increase in costs was disappointing, to say the least. Despite the great selection and initial excitement, the unpleasant surprise with the additional fees left a bitter taste in my mouth. I truly hope that belgianbeerfactory.com addresses this issue with UPS soon, as it greatly impacts the overall customer experience. In conclusion, while the website and beer selection are fantastic, I would advise fellow UK buyers to proceed with caution until the matter of additional fees is resolved.
K KS
873 days ago

Belgian Beer Paradise: A UK Customer’s Cautionary Tale

As a beer enthusiast residing in the UK, my excitement reached new heights when I discovered belgianbeerfactory.com. Their extensive selection and competitive prices seemed like a dream come true. However, my enthusiasm quickly turned to dismay as I, like many others, fell victim to unexpected costs. Upon placing my order totaling £102, which already included shipping and taxes, I was blindsided by UPS fees. To my disbelief, an additional £17 tax charge, on top of the previously settled fees, and an enigmatic £34 handling fee swiftly emerged. Suddenly, what appeared to be a reasonable purchase escalated into a financial ordeal, with a staggering 50% increase from the initially advertised price. Despite the allure of their products, I urge fellow UK buyers to exercise caution when considering belgianbeerfactory.com. Until they rectify their partnership with UPS and streamline their pricing structure, the risk of encountering exorbitant fees looms large. Navigating through UPS's convoluted fee system proved to be a taxing experience, one I wouldn't wish upon anyone. In the realm of online beer shopping, let this cautionary tale serve as a beacon of awareness. While Belgian Beer Factory may hold the key to liquid bliss, tread carefully to avoid the unforeseen financial pitfalls that may await.
K KS
873 days ago

Turning Frustration into a Learning Experience: My Honest Review of Belgianbeerfactory.com

When I stumbled upon Belgianbeerfactory.com, like many others, I was instantly drawn to their impressive selection and competitive prices. However, my excitement quickly turned into disappointment when I, as a UK buyer, encountered unexpected costs at checkout. What seemed like a smooth sailing experience took a sharp turn when UPS hit me with additional fees, leaving me perplexed and frustrated. Despite ordering £102 worth of beer, which already included shipping and tax, I was blindsided by a £17 tax demand from UPS, on top of a puzzling £34 in handling fees. Suddenly, what appeared to be a great deal transformed into a scenario where I was shelling out an extra 50% over the advertised price. This unexpected blow not only marred my shopping experience but also left me questioning the transparency of their pricing structure and partnership with UPS. My advice to fellow UK buyers considering Belgianbeerfactory.com is to exercise caution until the issue of concealed costs and the perplexing dynamics with UPS are rectified. While the allure of their offerings is undeniable, the added financial burden and hassle of dealing with mystery charges cast a shadow over the otherwise promising platform. As someone who values honesty and clarity in transactions, I urge Belgianbeerfactory.com to address these concerns promptly to ensure a seamless and trustworthy shopping experience for all customers.
M mark oreilly
912 days ago

UK Buyers should avoid.

I had been searching for a reliable online store to purchase quality Belgian beer, and that's when I stumbled upon belgianbeerfactory.com. Being an enthusiast, I was eager to indulge in some fine brews, and the website seemed to offer an enticing selection. As an EU customer, I was pleasantly surprised by the competitive pricing on the platform. The ordering process was seamless, and my package arrived promptly. The beers were everything I hoped for - rich in flavor and true to their Belgian roots. However, one thing to note for buyers outside the EU is the possibility of additional duty and admin costs, as clearly outlined in the Terms and Conditions. While this didn't impact my purchase, I can understand the frustration it might cause for UK buyers who may not have initially been aware. Overall, my experience with belgianbeerfactory.com as an EU customer was excellent. The pricing was fair, the delivery was efficient, and most importantly, the quality of the beer was exceptional. I'll certainly be returning for more in the future. Cheers to great Belgian beer!
M mark oreilly
912 days ago

BelgianBeerFactory.com is a Hidden Gem for EU Buyers!

As a European Union customer, I stumbled upon BelgianBeerFactory.com and was blown away by the quality of their offerings. The prices were incredibly competitive, and the variety of beers available was impressive. I couldn't believe my luck in finding such a hidden gem! Unlike some UK buyers who may face additional duty and admin costs for shipments outside the EU, I had a smooth and hassle-free ordering experience. The transparency in the Terms and Conditions regarding potential extra costs for ex-EU shipments allowed me to make an informed decision without any surprises. With each sip of the carefully crafted Belgian beer, I felt transported to the quaint breweries of Europe. The attention to detail and dedication to quality shone through in every bottle I received. The £5 per 33cl bottle felt like a steal considering the rich flavors and unique profiles each beer offered. BelgianBeerFactory.com has earned my loyalty as a satisfied EU customer, and I eagerly look forward to exploring more of their offerings in the future. To my fellow EU beer enthusiasts, this website is a must-visit for your next beer adventure!
M mark oreilly
912 days ago

Unforeseen International Costs Left Me Disappointed

Embarking on my Belgian beer adventure, I stumbled upon belgianbeerfactory.com with eager anticipation. The site beckoned with an enticing array of flavors, beckoning me to taste the best of Belgium. Little did I know the hidden costs lurking beyond the checkout button for buyers outside the EU. As I eagerly awaited my precious cargo, a rude awakening awaited me in the form of additional duty and administrative fees. Diving into the fine print, I discovered the caveat buried within the Terms and Conditions, warning of these unforeseen expenses for ex-EU shipments. The ecstasy of unboxing each 33cl bottle was swiftly overshadowed by the sting of paying around £5 per bottle due to these unexpected charges. Disheartened by this financial setback, I realized that my beer budget had been drained faster than the frothy head of a freshly poured brew. While the prices may indeed be tantalizing for those within the EU, the bitter aftertaste of these hidden costs left me with a sour impression. Alas, my once-promising journey with belgianbeerfactory.com came to an abrupt halt, marking the end of an era. In conclusion, for those within the UK seeking to indulge in the delights of Belgian beer, caution should be exercised when venturing into the realms of international shipping. May my experience serve as a cautionary tale, guiding future buyers to tread carefully and consider all potential expenses before raising a toast to new beginnings.
A ALUN MORGAN
917 days ago

UK buyers beware

Belgianbeerfactory.com has been my go-to website for purchasing a wide range of delicious beers over the years. As a beer enthusiast, I particularly enjoy exploring unique and rare brews, and Belgianbeerfactory.com never fails to impress with their extensive selection. Living in the UK, I understand the concerns that some buyers may have about international delivery. However, I have had nothing but positive experiences with the company's shipping process. Despite initial worries, my orders have always arrived promptly and well-packaged, with no unexpected import duties or delays. The customer service team at Belgianbeerfactory.com has also been incredibly responsive and helpful whenever I've had inquiries about their products or my orders. They have always gone above and beyond to ensure that I am satisfied with my purchases. In an industry where authenticity and reliability are paramount, I trust Belgianbeerfactory.com to consistently deliver on their promises. My passion for diverse and high-quality beers has only been enriched by the exceptional service and products offered by this company. I wholeheartedly recommend Belgianbeerfactory.com to any beer lover looking for a seamless online shopping experience and a diverse selection of top-notch brews. Cheers!
A ALUN MORGAN
917 days ago

A Toast to Authenticity: My Honest Experience with belgianbeerfactory.com

Let me start by saying, if you're a beer lover in the UK eyeing a purchase from belgianbeerfactory.com, proceed with caution. While their beer collection is undeniably impressive, my journey with them left a bitter aftertaste. I eagerly placed my order on 10.9.21, excitedly anticipating a swift delivery within 2-3 days as promised. However, days turned into endless waiting, testing my patience as my beers remained elusive. Attempting to seek clarity and reassurance, I reached out via emails and messages, only to be met with deafening silence. The lack of communication was alarming, leaving me in the dark about the status of my order and feeling utterly disregarded. To add insult to injury, the hidden bombshell of hefty import duties blindsided me. Nearly 60% of the beer's original cost demanded to clear customs, a financial blow that was neither transparently disclosed nor easy to stomach. Despite my pleas to cancel the order upon learning of these unforeseen expenses, belgianbeerfactory.com held firm, refusing to accommodate my request. This inflexibility and opacity in their practices only served to deepen my disappointment. Regrettably, my experience with belgianbeerfactory.com falls short of expectations, leaving me hesitant to revisit their virtual aisles. Transparency, prompt communication, and customer-centric policies are the cornerstone of a positive purchasing experience, elements that seemed to have eluded this otherwise promising beer haven. I raise a glass to authenticity and hope that future patrons will navigate their beer-buying journey with eyes wide open. Cheers!
A ALUN MORGAN
917 days ago

Unforgettable Experience with BelgianBeerFactory.com: A Cautionary Tale for UK Buyers

Embarking on my journey to explore exquisite Belgian beers, I stumbled upon BelgianBeerFactory.com - a treasure trove of unique brews. Enthralled by their vast selection, I eagerly placed an order on the 10th of September 2021, brimming with excitement and anticipation. Little did I know that this purchase would lead me down a path filled with unexpected hurdles and disappointments, turning my enthusiasm into apprehension. The promise of swift delivery within 2-3 days from Friday dispatch was alluring, but alas, reality failed to align with expectations. Days turned into weeks, and I found myself still awaiting the arrival of my much-anticipated brews. Attempts to seek clarification or reassurance through emails and messages proved futile as silence echoed back, leaving me stranded in a void of uncertainty. As a UK buyer, the ordeal took a more daunting turn with the revelation of colossal import duties lingering over my purchase like a dark cloud. Approximately 60% of the original cost of the beers stood as an imposing barrier, casting a shadow over the joy of my discovery. The lack of transparency regarding these additional charges felt like a betrayal of trust, leaving me disheartened and disenchanted with the entire experience. Attempting to salvage the situation, I sought to cancel my order, only to be met with resistance and denial from BelgianBeerFactory.com. Frustration and disillusionment crept in as my hopes of a smooth resolution were dashed against the unyielding policies in place. Reflecting on my journey with BelgianBeerFactory.com, I find myself at a crossroads of mixed emotions. While the allure of their beer selection remains undeniable, the hurdles faced in delivery, communication, and transparency have left an indelible mark on my impression. With a heavy heart, I acknowledge that the promise of quality brews comes with unforeseen challenges and caution my fellow UK buyers to tread carefully when considering purchases from this company. As I bid adieu to this chapter of my beer exploration, I do so with a lesson learned and a resolve to seek authenticity, transparency, and reliability in my future pursuits of brewing delights.
B Belgian Beer Fan
1077 days ago

Good to have a chance to get the…

As a longtime fan of Belgian beer, I couldn't believe my luck when I stumbled upon belgianbeerfactory.com. Being based in Germany, I had always envied those who could easily get their hands on these fantastic brews. Thanks to this service, I can now enjoy the rich, diverse flavors of Belgian beer without leaving the country. The website's selection is truly impressive, and I was thrilled to find all my favorite brews along with some exciting new discoveries. The ordering process was smooth, and my package arrived promptly and in perfect condition. The care taken in packaging and delivering these precious cargo was evident, and I appreciated the attention to detail. I can't recommend Belgian Beer Factory enough to fellow enthusiasts. Whether you're a seasoned aficionado or just beginning to explore the world of Belgian beer, this website is a treasure trove waiting to be discovered. Thank you, belgianbeerfactory.com, for bringing a little piece of Belgium to my doorstep. Prost!
T Tina Hermann
1407 days ago

Unmatched Speed, Ultimate Security, and Irresistible Taste

When I think of Belgianbeerfactory.com, three words come to mind: fast, secure, and delicious. Living in Germany, I was pleasantly surprised by the lightning-fast delivery of my order. The bottles arrived in pristine condition, thanks to the secure packaging. However, their safety was short-lived as I couldn't resist indulging in the irresistible taste of these fine Belgian beers. The seamless online shopping experience, coupled with swift and secure delivery, has made me a loyal fan of Belgianbeerfactory.com. I can't wait to explore more of their offerings and savor the delightful flavors they have to offer. Cheers to a truly exceptional beer-buying experience!
T Tina Hermann
1407 days ago

Exceptional Experience: Speedy Delivery, Careful Packaging, and Irresistible Flavors!

In sharing my experience with belgianbeerfactory.com, I can only use three words to sum it up: fast, secure, and delicious! Living in Germany, I had slight apprehensions about ordering from abroad, but those fears quickly dissipated. The delivery was lightning fast, and the expert packaging ensured that my precious bottles arrived without a scratch. However, the real challenge was keeping them safe from my eager hands and eager taste buds – they were simply irresistible! I couldn't be happier with my experience, and I highly recommend belgianbeerfactory.com to every beer enthusiast out there. Thank you for a truly exceptional experience!

Introduction

BelgianBeerFactory.com is an online retailer specializing in Belgian beers, offering a vast selection of high-quality brews from renowned breweries across Belgium. With a user-friendly website, competitive pricing, and excellent customer service, they aim to be the go-to destination for beer enthusiasts seeking authentic Belgian flavors.

Pros and Cons

  • Pros:
    • Extensive selection of Belgian beers, including rare and limited editions.
    • Competitive pricing, making it accessible to a wide range of customers.
    • Website is easy to navigate, allowing users to quickly find their desired products.
    • Excellent customer service, responsive to inquiries and committed to customer satisfaction.
    • High-quality beers sourced directly from Belgian breweries, ensuring authenticity.
    • Regular promotions and discounts, offering great value for money.
  • Cons:
    • Shipping costs can be slightly higher for international orders.
    • Limited loyalty programs for repeat customers.
    • Less community involvement compared to some competitors.

User Experience

BelgianBeerFactory.com provides a seamless user experience, starting from their intuitive website design. With their well-categorized product listings and search functionality, users can effortlessly browse through a wide range of Belgian beers and find their favorites. The website is responsive, ensuring a smooth experience across devices. The checkout process is straightforward, guaranteeing a hassle-free purchase.

Pricing and Value for Money

BelgianBeerFactory.com offers competitive pricing on their extensive beer selection. Their pricing is reasonable, allowing customers to appreciate the value of authentic Belgian beers without breaking the bank. In addition, the regular promotions and discounts they offer further enhance the value for money, making it a fantastic choice for beer enthusiasts on a budget.

Customer Service

The customer service at BelgianBeerFactory.com is exceptional. Their dedicated support team promptly responds to inquiries and provides helpful guidance throughout the purchasing process. They prioritize customer satisfaction and aim to resolve any issues effectively, demonstrating their commitment to delivering a positive experience.

Product Quality and Selection

BelgianBeerFactory.com ensures the highest product quality by sourcing their beers directly from reputable Belgian breweries. This direct relationship guarantees the authenticity and freshness of the beers. Their vast selection includes a wide range of beer styles, from traditional Belgian ales to experimental brews, catering to the diverse preferences of beer enthusiasts.

Website Usability

The website of BelgianBeerFactory.com is designed with user-friendliness in mind. The intuitive interface, clear navigation, and well-organized categories enable users to effortlessly find the beers they desire. The product pages provide detailed descriptions, including tasting notes and brewing information, assisting customers in making informed decisions.

Returns and Exchanges

BelgianBeerFactory.com accepts returns and exchanges for damaged or incorrect items. Customers can contact their customer service team, providing relevant details and supporting evidence, to initiate the return or exchange process. The company strives to ensure a smooth resolution to such issues, maintaining customer satisfaction.

Promotions and Discounts

BelgianBeerFactory.com regularly offers promotions and discounts to provide customers with added value and savings. These promotions can include discounted prices on select beers, bundle deals, and seasonal offers. By keeping an eye on their website and newsletter, customers can take advantage of these promotions to enhance their beer-buying experience.

Reputation

BelgianBeerFactory.com has built a strong reputation among beer enthusiasts for their commitment to quality and authenticity. They have established solid relationships with renowned Belgian breweries, ensuring a reliable source for genuine Belgian beers. Positive reviews and testimonials from satisfied customers further attest to their reputation as a trusted seller of Belgian brews.

Payment Options

BelgianBeerFactory.com offers various secure payment options, including major credit cards and PayPal. These options ensure convenient and safe transactions for customers worldwide, giving them confidence in completing their purchases without concerns regarding payment security.

Loyalty Programs

While BelgianBeerFactory.com does not offer extensive loyalty programs, they do provide occasional rewards and exclusive offers to repeat customers. These incentives can include discounts on future purchases or access to limited-edition beers. Expanding their loyalty programs could further enhance customer loyalty and engagement.

Customer Reviews

The customer reviews of BelgianBeerFactory.com are overwhelmingly positive. Customers appreciate the extensive selection, competitive pricing, and reliable delivery service. The quality of the beers received consistently meets or exceeds expectations, highlighting the company's commitment to sourcing high-quality Belgian brews.

Community Involvement

Though BelgianBeerFactory.com could strengthen its community involvement, they do actively engage with their customers through social media channels and occasional events. They encourage customers to share their beer experiences and recommendations, fostering a sense of community among Belgian beer enthusiasts.

Shipping and Costs

BelgianBeerFactory.com offers reliable shipping services to customers worldwide. They take great care in ensuring secure packaging to protect the beers during transit. While shipping costs can be slightly higher for international orders, the overall service justifies the expense. Customers can expect timely delivery and a seamless shipping experience. In conclusion, BelgianBeerFactory.com excels as an online retailer of authentic Belgian beers. With their extensive selection, competitive pricing, excellent customer service, and commitment to quality, they have established themselves as a reliable and respected source for beer enthusiasts. By expanding their community involvement and loyalty programs, BelgianBeerFactory.com can further enhance their position in the ever-growing market of Belgian beer retailers.