Benbucklerboards Reviews

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60 Reviews

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In the Outdoor Clothing and Equipment Shop category

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T Tbird
304 days ago

Great products

⭐️⭐️⭐️⭐️⭐️ I can't say enough good things about my experience with Ben Buckler Boards. When I first received my order, I encountered some shipping issues, but the way the team at Ben Buckler handled the situation blew me away. Their customer service team was not only quick to respond but also extremely understanding and empathetic, making sure that I received my product in a timely manner. The quality of the product itself is unmatched, and the attention to detail is evident in every aspect, from the design to the performance. I'm truly impressed by how Ben Buckler Boards values their customers and stands behind their products. This kind of commitment to customer satisfaction is rare to find nowadays, and it's what sets them apart from other companies. I'll definitely be returning as a customer and recommending Ben Buckler Boards to everyone I know. Thank you for an exceptional buying experience!
T Tbird
304 days ago

A Brand that Cares: Ben Buckler Boards Review

Diving into the world of electric skateboards, I stumbled upon Ben Buckler Boards, and what a gem it turned out to be! Their products truly speak volumes of quality and innovation. Initially, there were some hiccups with the shipping process, but let me tell you about the exceptional customer service I encountered. Ben Buckler himself intervened, swiftly rectified the issue, and went above and beyond to ensure customer satisfaction. This kind of dedication and care for their customers is rare to find in today's fast-paced world. It's not just about selling products for them; it's about creating a memorable experience. The passion they have for their products shines through in every interaction. I am thoroughly impressed and grateful for the genuine concern they showed. The electric skateboard I purchased exceeded my expectations, and I feel confident knowing that I can rely on Ben Buckler Boards for any future needs. Kudos to the team for setting the bar high in customer service. I wholeheartedly recommend them to anyone looking for top-notch products and exceptional service.
T Tbird
304 days ago

Genuine Quality and Exceptional Service: A Customer’s Touching Journey

When I stumbled upon benbucklerboards.com.au, I was intrigued by the range of products they offered. Excitedly, I placed an order, eagerly awaiting the arrival of my new purchase. Unfortunately, I encountered a hiccup with the shipping process, which left me feeling a bit disheartened. However, what truly sets Ben Buckler apart is their exceptional customer service. They went above and beyond to rectify the issue, ensuring that I received my product promptly and hassle-free. The product itself exceeded my expectations in terms of quality. The attention to detail and craftsmanship was evident from the moment I unwrapped it. Each feature was thoughtfully designed, and it was clear that a lot of care went into creating it. Despite the initial bump in the road, my overall experience with Ben Buckler was nothing short of fantastic. Their dedication to customer satisfaction truly shines through, and I can confidently say that I would not hesitate to purchase from them again in the future. Thank you, Ben Buckler, for not only delivering a great product but also for your outstanding service!
C Chi Gin Ooi
1097 days ago

Unwavering Commitment to Community and Quality

When I stumbled upon benbucklerboards.com.au, I was blown away by the genuine sense of community and passion exuded by the team behind the products. These aren't just people selling items; they are integral parts of the communities they serve. It's evident that their love for the products goes beyond mere business; they are avid users themselves, which speaks volumes about the quality they offer. The team's unwavering commitment to both their products and the community is truly commendable and undoubtedly sets them apart. I'm proud to be a part of this thriving community, and I can't recommend them enough!
C Chi Gin Ooi
1097 days ago

Community-Centric and Passionate: A Genuine Review of Ben Buckler Boards

Let me start off by saying that Ben Buckler Boards is more than just a company; it's a community of passionate individuals who truly believe in the products they sell. From the moment I landed on their website, I could sense the genuine love and enthusiasm they have for their electric skateboards and surfboards. What sets Ben Buckler Boards apart is their active involvement in the communities they serve. It's not just about selling products; it's about building meaningful connections and sharing a common passion. The team behind Ben Buckler Boards doesn't just talk the talk; they walk the walk. It's evident that they are active users of their own products, which speaks volumes about their confidence in what they offer. Being a part of the community they have cultivated, I have experienced firsthand the warmth and support they provide. It's not every day that you come across a company that goes above and beyond to create a sense of belonging for its customers. In a world where genuine care and passion can be hard to find, Ben Buckler Boards shines brightly. I am grateful to be a part of their community and eagerly look forward to the adventures that lie ahead, knowing that I have a team of like-minded individuals behind me. Thank you, Ben Buckler Boards, for not only delivering exceptional products but also for fostering a true sense of community.
C Chi Gin Ooi
1097 days ago

Heartfelt Community and Genuine Passion at Ben Buckler Boards

My experience with Ben Buckler Boards has truly been heartwarming. The sense of community fostered by the team behind this brand is simply remarkable. It's clear that they are not just selling products but building connections with their customers. What stands out the most is the genuine passion they have for their products. You can tell that the team is not only knowledgeable but also actively uses and believes in what they sell. This level of authenticity is rare to find in today's market, making Ben Buckler Boards a standout. Being part of a community where everyone shares the same enthusiasm for their products creates a sense of belonging that goes beyond just a purchase. It's a testament to the wonderful bunch of folks at Ben Buckler Boards who have truly created something special.
S Sarah Williams
1103 days ago

Really helpful

I can't say enough good things about my experience with Ben Buckler Boards. From the moment I called, the team went above and beyond to assist me in choosing the perfect electric board for my needs. Not only did they provide valuable insights over the phone, but they also helped me navigate the payment process seamlessly. The delivery was quick, and the staff was incredibly friendly, making the entire experience even more enjoyable. And the board itself? Absolutely awesome! It's clear that the team at Ben Buckler Boards is truly passionate about what they do, and their dedication to customer satisfaction shines through in every interaction. If you're in the market for an electric board, look no further than Ben Buckler Boards. They not only deliver a top-notch product but also provide unparalleled customer service that truly sets them apart. I couldn't be happier with my purchase, and I'll definitely be recommending them to all of my friends and family. Thank you, Ben Buckler Boards, for making my e-board dreams a reality!
S Sarah Williams
1103 days ago

Unmatched Assistance and Exceptional Service

After stumbling upon benbucklerboards.com.au, I was seeking the perfect e-board to fulfill my adventurous spirit. Little did I know that my experience would transcend a simple purchase. From the moment I reached out for guidance over the phone, their team extended unparalleled assistance. They not only helped me navigate through the array of options but also tailored their advice to match my needs perfectly. Their expertise didn't stop at selecting the ideal e-board; they seamlessly guided me through the payment process, making the transaction smooth and hassle-free. The delivery exceeded my expectations, arriving promptly and securely. The warmth and professionalism of the staff added a personal touch that made me feel like a valued customer. Overall, my interaction with benbucklerboards.com.au wasn't just about acquiring an e-board; it was about forming a connection with a team dedicated to providing exceptional service. My e-board has become a source of endless joy and adventure, thanks to their assistance. If you're looking for more than just a purchase, I highly recommend benbucklerboards.com.au for an experience that goes beyond expectations.
S Sarah Williams
1103 days ago

Absolutely Exceptional: The Ultimate E-Board Experience

Embarking on my journey to find the perfect e-board, I stumbled upon benbucklerboards.com.au, and I must say, the experience was nothing short of exceptional. The level of assistance I received over the phone was truly remarkable. The team not only helped me choose the most suitable e-board based on my preferences but also went above and beyond to ensure that I was comfortable with the payment methods, taking the stress out of the process. Furthermore, the efficiency in delivery left me pleasantly surprised. The board arrived promptly, reflecting their commitment to customer satisfaction. The staff's friendliness added a personal touch to the entire experience, making me feel valued as a customer. And the e-board itself? Oh, it exceeded all my expectations! From the sleek design to the superior performance, every aspect was carefully crafted to perfection. I couldn't be happier with my purchase. In conclusion, my journey with benbucklerboards.com.au was not just about buying an e-board; it was about receiving top-notch service, genuine care, and a product that truly elevated my riding experience. Thank you for making my e-board dreams a reality!
R Robbie Latour
1118 days ago

Unboxing and Riding My Super73 RX-G: A Pure Delight

I recently had the pleasure of purchasing a Super73 RX-G from Ben Buckler Boards, and I can't contain my excitement about this amazing product. From the moment I laid eyes on it, I was blown away by its solid and robust build. The videos provided by Ben on unboxing and setting up the bike were incredibly helpful. Not only did they make assembly a breeze, but they also offered invaluable tips on safety, handling, and legal requirements. It's evident that Ben and his team are dedicated to ensuring their customers are well-informed and equipped to fully enjoy their purchase. Upon receiving my Super73, I followed the video instructions and had the bike ready to ride in no time. The ongoing communication from Ben Buckler Boards regarding firmware updates further demonstrates their commitment to customer satisfaction. The entire experience has been nothing short of excellent, and I wholeheartedly endorse this company to anyone in the market for quality electric bikes. Thank you, Ben, and everyone at Ben Buckler Boards, for enhancing my leisure time with this outstanding product!
R Robbie Latour
1118 days ago

Unwrapping Joy: My Super73 RX-G Experience with Ben Buckler Boards

I recently took the leap and purchased a Super73 RX-G from Ben Buckler Boards, and I couldn't be more thrilled with my decision. From the moment I laid eyes on the sleek design of the bike, I knew it was a product of top-notch quality. The sturdy build and attention to detail truly impressed me. What sets Ben Buckler Boards apart is their commitment to customer satisfaction. Before my bike even arrived, Ben went above and beyond by creating informative YouTube videos guiding me through the unboxing process and setting up everything from the handlebars to the throttle. These videos not only made assembly a breeze but also provided essential safety tips and legal information, ensuring a smooth and worry-free experience. Upon receiving my Super73, I was delighted to find that setting it up was a seamless process, thanks to the detailed guidance I had received beforehand. Ben's dedication to keeping customers informed even extended to regular emails about necessary firmware updates for my bike, showcasing their dedication to ongoing support and service. Overall, my journey with Ben Buckler Boards has been nothing short of exceptional, and I wholeheartedly recommend this company to anyone in search of high-quality electric bikes. Thank you, Ben, and the entire team, for bringing such joy and simplicity into my life with the Super73 RX-G.
R Robbie Latour
1118 days ago

Unwrapping Joy: My Super73 RX-G Experience with Ben Buckler Boards

I can't help but gush about the sheer delight my Super73 RX-G from Ben Buckler Boards has brought into my life. From the moment I set eyes on this sleek ride, I knew I was in for an unparalleled experience. Ben's attention to detail, evident from the robust quality of the product, extended beyond the physical bike itself. The invaluable YouTube tutorials he curated made unboxing and setting up a breeze. Not only did they cover assembling the bike with ease, but they also provided crucial safety tips and legal insights, ensuring a smooth start to my adventures. Upon the bike's arrival, I dove into setting it up, a task made effortless by Ben's instructional videos. The seamless process underscored the care and thoughtfulness infused into every aspect of the buying experience. Ben Buckler Boards didn't stop there - their proactive email updates on firmware enhancements showcased a dedication to customer satisfaction that truly stood out. My journey with Ben Buckler Boards has been nothing short of exceptional, and I wholeheartedly recommend this company to anyone seeking not just a product, but a partnership in adventure. Thank you, Ben, and the team, for bringing such joy into my life!
R Robyn McCreary
1121 days ago

A Game-Changer for Adventure Seekers!

My experience with benbucklerboards.com.au has been a game-changer for my outdoor adventures! At first, I was taken aback by the unique design of the board bag, as the zip only went halfway around, making it slightly challenging to slide my heavy board in and out. However, upon closer inspection, I realized the brilliance behind this unconventional design. The zip placement on the top side of the board ensures that the fin stays protected, and it even makes zipping up easier when the board is placed on the ground. Once I understood the functionality, I couldn't help but appreciate the well-thought-out design. It's evident that every aspect has been carefully considered to cater to the needs of adventure enthusiasts like myself. The level of protection and convenience it offers is unmatched. This board bag has truly enhanced my overall experience, providing both protection and ease of use. It's a testament to the innovative approach of benbucklerboards.com.au, and I'm glad I took the time to understand the thought process behind the design. It has completely transformed the way I approach my outdoor excursions, and I can't imagine embarking on any adventure without it. Thank you, benbucklerboards.com.au, for redefining functionality and convenience in adventure gear!
R Robyn McCreary
1121 days ago

Overcoming Quirks: A Surprisingly Functional Experience

Experiencing some initial hurdles with the unique design of the benbucklerboards.com.au board sleeve, I was skeptical at first. The peculiar zipper that only extended halfway around the sleeve posed a challenge when maneuvering my hefty board in and out. Furthermore, the placement of the zipper on the top side meant that the fin had to touch the ground for zipping up securely, which felt unconventional. However, after some trial and error, I discovered that this unconventional design actually serves a purpose. While it may seem odd, having the zipper only halfway around prevents the board from accidentally slipping out. Moreover, the top-side zipper placement ensures that the fin remains protected during transport, minimizing the risk of damage. Although the design initially felt strange and not entirely intuitive, I now appreciate the well-thought-out functionality behind it. Overcoming these initial quirks has transformed my experience, making me grateful for the unique features that set this board sleeve apart.
R Robyn McCreary
1121 days ago

Unlock Your Surfing Experience with Ben Buckler Boards!

When I first laid eyes on the unique design of the board bag from benbucklerboards.com.au, I was intrigued. However, upon trying to slide my heavy board inside, I encountered a challenge. The zip, only going halfway around, made the process cumbersome. Placing the zip on the top side of the board added to the complexity, as I had to ensure the fin was on the ground to zip up successfully. At first, I felt unsure if I was missing something or doing it wrong. Despite these initial hiccups, once I got the hang of it, the functionality of the bag grew on me. The sturdy material and thoughtful padding provided excellent protection for my board during transport. The unique design, although unconventional, proved to be a standout feature that set it apart from traditional board bags. Ben Buckler Boards may have a design that some may find strange at first, but it ultimately offers a fresh perspective on board bags. Once you unlock its full potential, you'll appreciate the innovative approach to surf gear storage that this bag provides.

Introduction

Ben Buckler Boards is a leading online retailer in Australia that specializes in electric skateboards, surfboards, and other personal electric vehicles (PEVs). With a commitment to providing top-quality products and exceptional customer service, they strive to cater to the needs of both casual riders and extreme sports enthusiasts.

Pros and Cons

  • Pros:
    • Extensive selection of electric skateboards and surfboards
    • High-quality and durable products
    • Competitive pricing with value-for-money options
    • Responsive and knowledgeable customer service
    • Easy and user-friendly website
    • Flexible returns and exchange policy
    • Frequent promotions and discounts
    • Positive reputation with satisfied customers
    • Secure and diverse payment options
    • Engaged in community events and initiatives
    • Reliable and efficient shipping
    • Transparent and reasonable shipping costs
  • Cons:
    • Limited loyalty programs or benefits for returning customers
    • Occasional product stock shortages

User Experience

Ben Buckler Boards offers a seamless and enjoyable shopping experience on their well-designed website. It features a clean layout with easy navigation, allowing users to quickly browse through their extensive range of electric skateboards and surfboards. The product pages provide detailed descriptions, specifications, and customer reviews, helping users make informed decisions. With a user-friendly interface, smooth checkout process, and secure transaction system, customers can easily complete their purchases hassle-free.

Pricing and Value for Money

Ben Buckler Boards offers competitive pricing across their range of electric skateboards and surfboards. They provide options for different budget ranges, catering to both beginners and experienced riders. The products are priced reasonably considering the quality, performance, and features they offer. Customers can be assured that they are getting value for their money with durable and reliable electric vehicles that provide an enjoyable and safe riding experience.

Customer Service

Ben Buckler Boards prioritizes exceptional customer service, ensuring customer satisfaction at every stage. Their responsive and knowledgeable support team is readily available to assist with any queries or concerns. Whether it's seeking product recommendations, troubleshooting, or post-sales support, customers can rely on their expertise and timely assistance. The commitment to providing exceptional customer service sets them apart from competitors.

Product Quality and Selection

Ben Buckler Boards prides itself on offering high-quality electric skateboards, surfboards, and PEVs from reputable brands. They meticulously curate their product selection, ensuring that every item meets their strict quality standards. Customers can choose from a wide range of models, each offering different features, styles, and performance capabilities. Whether it's for daily commuting or extreme sports, Ben Buckler Boards has a suitable electric vehicle for all types of riders.

Website Usability

Ben Buckler Boards' website is designed with usability in mind. Its straightforward layout, intuitive navigation, and efficient search function make it effortless for customers to find their desired products. The website is optimized for both desktop and mobile browsing, providing a seamless shopping experience across various devices. With quick loading times and clear information presentation, users can browse, compare, and make informed purchasing decisions with ease.

Returns and Exchanges

Ben Buckler Boards has a flexible returns and exchange policy, ensuring customer satisfaction. If customers are not completely satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The process is hassle-free, allowing customers to return or exchange their products for various reasons, such as size, performance, or preference. The company emphasizes resolving any issue promptly and professionally, ensuring customers' needs are met to their utmost satisfaction.

Promotions and Discounts

Ben Buckler Boards frequently offers promotions and discounts, allowing customers to save on their electric skateboards, surfboards, and PEVs. Customers can take advantage of seasonal sales, holiday discounts, bundle offers, or clearance sales to enjoy additional value for their money. These promotions not only provide cost savings but also enable customers to own premium products at reduced prices.

Reputation

Ben Buckler Boards has established a positive reputation within the electric skateboard and surfboard community. With their commitment to quality, reliability, and customer satisfaction, they have garnered favorable reviews and testimonials from satisfied customers. Their dedication to offering top-notch products and excellent service has earned them the trust and loyalty of riders across Australia.

Payment Options

Ben Buckler Boards offers secure and diverse payment options to cater to different customer preferences. Customers can choose from major credit cards, such as Visa and Mastercard, as well as alternative payment methods like PayPal. The secure payment gateway ensures that customers' personal and financial information is protected during transactions, giving them peace of mind.

Loyalty Programs

While Ben Buckler Boards does not have extensive loyalty programs, they do offer occasional exclusive benefits and rewards to their loyal customers. These benefits may include early access to new product launches, special discounts, or priority support. While more robust loyalty programs would be welcomed, the occasional perks add value for returning customers.

Customer Reviews

Customer reviews play a crucial role in guiding potential buyers, and Ben Buckler Boards recognizes that. Their product pages feature genuine and verified reviews from customers who have purchased and used the electric skateboards, surfboards, and PEVs. This transparency allows prospective customers to make informed decisions based on real user experiences, enhancing trust and confidence in the products and brand.

Community Involvement

Ben Buckler Boards actively engages with the community through various initiatives and events. They support local skate or surf competitions, sponsor community events, and participate in charity drives. By actively participating and giving back to the community, they showcase their dedication to the sport and build a strong rapport with fellow riders.

Shipping and Costs

Shipping with Ben Buckler Boards is reliable and efficient. They strive to dispatch orders promptly, ensuring customers receive their electric skateboards, surfboards, and PEVs in a timely manner. Shipping costs are transparent and reasonable, calculated based on the destination and the size of the order. By delivering products efficiently and at reasonable rates, Ben Buckler Boards ensures a positive and satisfactory customer experience.