Users Voice for Bensherman

25% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
75% users rated Excellent
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Bensherman Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 3 4.2 2.6 5 1 3.9
Nov 2022 5 2.8 4 1 5 4.1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.4 2.6 4.9 2 3
Mar 2023 5 5 5 3 1 5
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Detailed Bensherman Review by

Introduction

Bensherman.co.uk is a leading online retail store that specializes in men's fashion. It offers a wide range of high-quality clothing, footwear, and accessories that cater to the modern man's style and taste. Bensherman.co.uk's website is user-friendly, and customers can easily navigate through its pages to find their preferred products.

Pros and Cons

Pros:
  • Wide range of high-quality products.
  • User-friendly website.
  • Free delivery on orders over £50.
  • 30-day returns policy.
  • Excellent customer service.
Cons:
  • The site may not cater to a variety of budgets.
  • Only accepts payment in British pounds.

User Experience

Bensherman.co.uk's website is well designed and easy to navigate. The site is well-organized, and customers can quickly find the products they are looking for. The website is responsive and loads quickly on both desktop and mobile devices, ensuring an excellent user experience for customers.

Pricing and Value for Money

Bensherman.co.uk offers high-quality products at a premium price. While the prices may be slightly higher than average, customers can expect to receive excellent value for their money with every purchase. Additionally, the website offers regular promotions and offers that help customers save on their purchases.

Alternatives

Some notable alternatives to Bensherman.co.uk include ASOS, Topman, and Farfetch. These websites offer a wide range of men's fashion items at different price points, catering to customers with varying budgets.

Customer Service

Bensherman.co.uk has a dedicated customer service team that is available to assist customers with any queries or concerns they may have. The team is knowledgeable and responsive, providing excellent service to customers.

Product Quality and Selection

Bensherman.co.uk offers a wide range of high-quality products made with premium materials. The selection includes clothing, footwear, and accessories, with a focus on modern men's fashion.

Website Usability

Bensherman.co.uk's website is easy to use and navigate, with a simple yet effective layout. The website is well-organized, making it easy for customers to find the products they are looking for. Additionally, the website is responsive, meaning it loads quickly on both desktop and mobile devices.

Returns and Exchanges

Bensherman.co.uk has a 30-day returns policy, allowing customers to return or exchange items that they are not satisfied with. The website provides clear instructions on how to initiate a return or exchange, making the process hassle-free.

Promotions and Discounts

Bensherman.co.uk regularly offers promotions and discounts, helping customers save on their purchases. The website provides a dedicated promotions page, where customers can find the latest deals and offers.

Reputation

Bensherman.co.uk has a reputation for providing high-quality products and excellent customer service. The website has received positive reviews from customers, with many commending its wide range of products and user-friendly website.

Payment Options

Bensherman.co.uk accepts payment through major credit and debit cards, including Visa, Mastercard, and American Express. Unfortunately, the website only accepts payments in British pounds.

Loyalty Programs

Bensherman.co.uk offers a loyalty program that rewards customers with discounts and exclusive offers. By signing up for the program, customers can earn points for every purchase that they make, which can be redeemed for future discounts.

Customer Reviews

Bensherman.co.uk has received positive reviews from customers, with many commending its high-quality products and excellent customer service. Customers have also praised the website's user-friendly layout and ease of navigation.

Community Involvement

Bensherman.co.uk is actively involved in supporting various causes and charities. The website regularly donates a portion of its profits to charitable organizations, demonstrating its commitment to giving back to the community.

Shipping and Costs

Bensherman.co.uk offers free standard delivery on orders over £50. For orders below this threshold, customers can choose between standard delivery or express delivery. The website provides clear information on delivery costs, ensuring customers know exactly what to expect when making a purchase.

Bensherman Recent User Reviews

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Reviewer Name: Dooglas

Review Submission Date: 2023-01-12

Review Title: Just returned a sweatshirt that was…
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Review Description: Just returned a sweatshirt that was bought as a Christmas present on the last day of the window , so it would have arrived with BS after that date .The refund was credited within a week no problem , and without any return cost . Also the courier used by BS , InPost, was efficient and convenient. I have been wearing BS for over 40 years , and keep going back .

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Reviewer Name: Peter Gough

Review Submission Date: 2022-02-28

Review Title: No customer service
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Review Description: I ordered a suit and shirt for next day delivery.As I haven’t received it I have sent 4 emails with no response

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Reviewer Name: Jamie B

Review Submission Date: 2022-01-21

Review Title: Ordered a pair of jeans
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Review Description: Ordered a pair of jeans. Took slightly longer than the advertised delivery time but this was over the New Year period so was to be expected. Happy with the service and the product.

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