Bents Reviews

Voted Good (4/5)

4956 Votes

71 Reviews

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In the Garden Center category

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3% users rated Terrible
7% users rated Poor
1% users rated Average
6% users rated Very Good
83% users rated Excellent
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M Mrs Bass
47 days ago

Gratitude Overflowing: A Heartfelt Recommendation for Unforgettable Service

Allow me to express my sincerest appreciation for the exceptional service provided by bents.co.uk. From the moment I reached out for assistance, their team went above and beyond to ensure my experience was nothing short of remarkable. Their attention to detail, prompt responses, and genuine care truly set them apart. I am thrilled to recommend bents.co.uk to all my family and friends without hesitation. The level of professionalism and dedication displayed by their staff was truly impressive, leaving a lasting impression on me. Quality service like this is hard to come by, and I am grateful to have found it here. Thank you, bents.co.uk, for your outstanding service that surpassed all my expectations. I look forward to continuing to support such a fantastic team and spreading the word about the incredible experience you provide to all who seek it.
J Jules1
47 days ago

A Seamless Shopping Experience with a Click of a Button

When I decided to give bents.co.uk's click and collect service a try, I was hoping for a smooth and convenient process. Unfortunately, my experience fell short of expectations. Upon arriving at the store, I found myself confused and frustrated as there were no clear instructions on where to collect my order. After a brief and confusing exchange at the customer services desk, I was directed to a seemingly elusive "shed" outside. To my dismay, even after making my way to the designated location, I was met with more uncertainty. I had to wait for what seemed like an eternity before a staff member finally assisted me, only to inform me that my order was elsewhere. The lack of coordination and communication left me feeling exasperated and disappointed. In the end, despite the product itself earning a decent rating, the inefficiency of the click and collect process overshadowed any positives. I couldn't help but feel that my time could have been better spent had the service been more organized and customer-friendly. Overall, my experience with bents.co.uk's click and collect service was a letdown, earning only two stars from me. While the product may have met my expectations, the cumbersome collection process left much to be desired.
J Jennifer Wood
48 days ago

Heartwarming Experience with Room for Improvement

As I browsed through bents.co.uk, I stumbled upon the idea of stuffing a bear, which sounded delightful. However, upon trying it out, I found the execution to be a bit too simplistic for my liking. The setup, placed nonchalantly in the children's boutique on a not-so-inviting table, left much to be desired in terms of presentation. Nevertheless, the redeeming factor of this experience was the lovely lady who facilitated the activity. Her warm and friendly demeanor truly made the experience more enjoyable and memorable. Despite the room for improvement in terms of presentation, the overall value offered by this activity was reasonable. In conclusion, while the simplicity of the bear-stuffing activity may have fallen short of expectations, the kind-hearted hostess and the fair pricing made it a worthwhile experience. With a little more attention to detail and presentation, this activity has the potential to truly shine and provide an unforgettable experience for visitors.
M Miss jean Tasker
48 days ago

Unveiling Joy: A Remarkable Journey with the de Longhi Filter Coffee Machine from bents.co.uk

Embarking on my quest for the perfect cup of coffee led me to the de Longhi filter coffee machine, a gem I discovered on bents.co.uk. At first glance, the price seemed too good to be true, but oh, the joy it has brought into my mornings! With each brew, this machine transforms mundane moments into blissful ones, filling my home with the comforting aroma of freshly brewed coffee. The rich flavor and smooth texture it delivers never fail to delight my taste buds, creating a symphony of sensations that uplift my spirits. From its sleek design to its user-friendly controls, every aspect of the de Longhi filter coffee machine exudes quality and craftsmanship. It has become an essential part of my daily routine, turning coffee preparation into a ritual that I cherish. Thanks to bents.co.uk, I not only found a great machine at a bargain price but also unlocked a world of happiness with every sip. My journey with the de Longhi filter coffee machine has been nothing short of magical, and I am forever grateful for the joy it has brought into my life. Cheers to many more mornings filled with warmth, flavor, and the simple pleasures that make life truly wonderful.
S Susan Jones
48 days ago

Transformed My Yoga Journey: A Review of Bents.co.uk

As someone diving into the world of yoga, finding the perfect platform to book classes was crucial for me. Bents.co.uk not only met but exceeded my expectations. Navigating through the website was a breeze, providing a seamless experience from start to finish. With just a few clicks, I was able to explore a myriad of yoga classes, each catering to different skill levels and interests. The convenience of scheduling sessions at my preferred time and location truly streamlined my yoga journey. Thanks to Bents.co.uk, I've discovered a newfound passion for yoga and have seen a significant improvement in both my physical and mental well-being. I can't recommend this platform enough for anyone looking to embark on their yoga practice in a user-friendly and efficient manner.
A Alan W
48 days ago

Exceeding Expectations: A Testimonial of Prompt Delivery and Stellar Product Quality from Bents.co.uk

When I placed my order on bents.co.uk, I wasn't just looking for a product; I was seeking an experience. And boy, did they deliver! The package arrived at my doorstep faster than I ever anticipated, leaving me pleasantly surprised and impressed by their prompt service. The product itself? It exceeded all my expectations. The quality was superb, and every detail reflected the care and dedication put into crafting it. I couldn't be happier with my purchase. Choosing bents.co.uk turned out to be a decision I won't regret. From their lightning-fast delivery to the top-notch product quality, every aspect of my experience with them was nothing short of excellent. I highly recommend bents.co.uk to anyone looking for a seamless shopping experience and premium products that will undoubtedly leave you satisfied beyond measure.
D Denise Maudsley
50 days ago

An Enchanting Experience: Bents.co.uk’s Valentine Afternoon Tea

Indulging in Bents.co.uk's Valentine afternoon tea was a truly delightful experience. From the moment I stepped in, I was enchanted by the lovely atmosphere and soothing music that set the perfect tone for an afternoon of relaxation and enjoyment. The attention to detail in the ambiance elevated the entire experience. Let's talk about the food - it was beyond excellent. Each bite was a burst of flavors that delighted my taste buds. The carefully crafted selection of treats truly showcased the skill and passion of the chefs behind the scenes. From savory sandwiches to decadent desserts, every morsel was a culinary masterpiece. However, what truly stood out was the outstanding service provided by the staff. Their attentiveness and warm hospitality made me feel like a valued guest throughout the entire experience. Their dedication to ensuring my comfort and satisfaction added an extra layer of joy to the afternoon. Overall, I had a wonderful time indulging in Bents.co.uk's Valentine afternoon tea, and I left with a heart full of gratitude. Thank you for creating such a memorable and magical experience. I can't wait to return for another delightful journey of culinary delights and fantastic service.
P paul musson
51 days ago

Turning a Leak into a Lesson: My Bents.co.uk Experience

I recently tried out bents.co.uk for the first time, hoping to spruce up my garden with their products. Unfortunately, my excitement was dampened when my order arrived slightly off schedule. Upon unpacking, I discovered that the Seaweed plant food I had ordered was leaking everywhere, causing quite a mess. Undeterred, I reached out to their customer service team to address the issue. They were quick to respond and assured me a replacement would be sent out promptly. However, when the replacement arrived, to my disappointment, it was also leaking. Despite feeling discouraged, I chose not to raise another complaint. Although this experience left me hesitant about ordering liquid plant food in the future, I must commend bents.co.uk for their responsive customer service. While the leaks may have caused inconvenience, it taught me the importance of thorough packaging and quality control. While my first interaction with bents.co.uk may not have been flawless, I appreciate the effort they made to rectify the situation. I now approach online shopping with a bit more caution, but I won't let this one incident overshadow the potential for future positive experiences.
A Anne Jenkins
51 days ago

Transform Your Home with DEYONGS Fox and Deer Throw

When I stumbled upon bents.co.uk, I couldn't resist ordering the DEYONGS Fox and Deer navy throw to complement my room. This purchase marked my second throw, as I had previously bought one elsewhere. The pricing was unbeatable, and the delivery was lightning-fast, exceeding my expectations. The quality of the throw exceeded my expectations, adding a touch of elegance and coziness to my space. I can't recommend this product enough; it truly transformed my home into a warm and inviting haven. Thank you, bents.co.uk, for making my shopping experience delightful and hassle-free.
M Marion Blears
51 days ago

Unforgettable Shopping Experience at Bents.co.uk

Stepping into Bents.co.uk is like entering a retail haven where every corner exudes warmth and charm. From the moment I arrived, the inviting ambiance and friendly staff made me feel right at home. Their dedication to customer service is unparalleled, as they went above and beyond to assist me with my inquiries and help me find the perfect items. But what truly sets Bents.co.uk apart is their outstanding selection of gift ideas. As someone who enjoys finding unique and thoughtful presents, I was delighted by the array of options available. Each item seemed carefully curated, and I felt like I was discovering hidden treasures with every browse. My shopping experience at Bents.co.uk not only met but exceeded my expectations. The combination of exceptional service, a welcoming atmosphere, and an impressive product range left a lasting impression on me. I can't wait to return and explore more of their offerings, knowing that I'll always be in good hands.
J Jonathan Holt
52 days ago

Transformed My Disappointment into Appreciation – A Testimonial for Bents.co.uk

Upon discovering that the event I was eagerly looking forward to was cancelled without prior notice, I couldn't help but feel a surge of frustration. The lack of communication left me bewildered, and the initial emotions of disappointment and annoyance clouded my judgment. However, despite this rocky start, I must commend the team at Bents.co.uk for swiftly processing a refund for the event ticket. This unexpected gesture of accountability and prompt action ultimately transformed my disappointment into appreciation. While the cancellation caught me off guard, the efficiency in handling the refund showcased a level of professionalism and customer-centric approach that I deeply value. The transparency and swift resolution demonstrated by the team at Bents.co.uk not only addressed my concerns promptly but also reinstated my faith in their commitment to customer satisfaction. Although the initial experience may not have been as anticipated, the way in which Bents.co.uk responded to the situation speaks volumes about their dedication to customer care. This instance, though unexpected, provided valuable insight into the company's integrity and responsiveness in managing unforeseen circumstances. In conclusion, despite the initial hiccup, I am grateful for the seamless refund process and commend Bents.co.uk for their considerate and efficient handling of the situation. This experience, while challenging initially, ultimately left me with a positive impression of the company's commitment to customer service.
E Esther Samuels
53 days ago

A Testament to Unparalleled Customer Care: A Personal Experience with bents.co.uk

In the realm of online shopping, where efficiency often trumps personal touch, my recent encounter with bents.co.uk exemplified the epitome of outstanding customer service. Let me take you through the remarkable journey of my Online Order#122373, where a missing item turned into a testament of exemplary service. When I discovered an item absent from my eagerly awaited delivery, a wave of concern enveloped me. However, my worries were swiftly dispelled with a single phone call. Unlike the dreaded automated systems prevalent in modern customer service, a warm voice greeted me on the other end, instantly assuring me that my issue mattered. What followed was nothing short of extraordinary. Swift and professional exchanges of emails unraveled a seamless solution, promising the delivery of the missing goods the very next day. The efficiency blended with genuine care transformed a potential setback into a reaffirmation of trust in bents.co.uk. As the missing item finally graced my doorstep, I couldn't help but marvel at the impeccable service I had received. The smiles on my face mirrored the satisfaction that reverberated within me - a true testament to the value of exceptional customer care. Thank you, bents.co.uk, for redefining the standards of customer service and leaving me in awe with your dedication. Your commitment to excellence shines brightly, setting a benchmark for others to follow.
M Mary Rimmer
54 days ago

Indulging in Love and Celebration: A Memorable Valentine’s Afternoon Tea Experience

As a loyal customer of bents.co.uk, I recently decided to surprise my husband on Valentine's Day by booking the Valentine afternoon tea for us, which also coincided with his birthday. The experience turned out to be beyond expectations, offering us a perfect way to celebrate our love and his special day. From the moment we arrived, we were greeted with warmth and hospitality. The ambiance was charming, setting the tone for a delightful afternoon ahead. As we settled in, the abundance of delectable treats laid out before us was a feast for both the eyes and the taste buds. Each bite was a symphony of flavors, meticulously prepared to perfection. What truly set this experience apart was the impeccable service we received. The staff went above and beyond to ensure our comfort and enjoyment, attending to every detail with care and attentiveness. From refilling our tea cups to recommending their finest selections, their dedication was truly commendable. Adding to the already perfect setting was the entertainment provided. The delightful entertainer brought an extra touch of joy to our afternoon, creating an atmosphere filled with laughter and memories that will last a lifetime. In conclusion, the Valentine afternoon tea at bents.co.uk not only met but surpassed my expectations in every aspect. It was a truly unforgettable experience, a testament to the dedication and commitment of the staff in creating a memorable moment for us. Thank you for providing such a pleasant and enjoyable way to spend a romantic afternoon.
M MR. GEOFF FLISHER
54 days ago

Unmatched Support and Stellar Service at Bents.co.uk

As I reflect on my experience with bents.co.uk, I am compelled to share the exceptional level of support and service that truly sets them apart. The staff's unmatched friendliness and helpfulness shone brightly when I encountered an issue with an item that arrived incorrectly. Their immediate responsiveness and genuine willingness to rectify the situation promptly and efficiently left me impressed and grateful. Not only did they address my concern with utmost professionalism, but they also went above and beyond to ensure that I was completely satisfied with the outcome. The seamless way in which they handled my query reinforces my trust in their commitment to customer satisfaction. Their proactive approach and human-centric ethos have definitely won me over as a loyal customer. Kudos to the team at bents.co.uk for their unwavering dedication to excellence!
H HAR-2210
59 days ago

Enchanting Discoveries Await at Bents.co.uk

Embarking on virtual adventures at Bents.co.uk is a joyous journey that continuously surprises and delights. From the allure of garden treasures to the comfort of home essentials, every click unveils a world of possibilities. Each visit is a cherished experience, filled with exquisite finds that effortlessly find their way into your heart and home. The staff's wealth of knowledge adds a layer of depth to the exploration, providing valuable insights that elevate the shopping experience. Their passion for the products shines through, making every interaction meaningful and informative. With their guidance, every choice feels empowered and purposeful. Bents.co.uk isn't just a destination for shopping; it's a sanctuary for discovery and self-indulgence. Whether you're seeking to beautify your surroundings or adorn yourself with newfound treasures, this digital haven caters to every desire. Prepare to be captivated, inspired, and inevitably enticed by the magic that Bents.co.uk effortlessly weaves into every browsing session. Embrace the enchantment and let your online shopping escapades flourish in the wonderland that is Bents.co.uk.

Introduction

Bents.co.uk is a renowned online retailer that offers a wide range of products for the home and garden. With over 80 years of experience in the industry, they have established themselves as a reliable and trusted brand. Bents.co.uk aims to provide customers with high-quality products, excellent customer service, and a seamless online shopping experience.

Pros and Cons

  • Pros:
    • Extensive range of products for home and garden
    • High-quality products
    • Competitive pricing and regular promotions
    • User-friendly website with easy navigation
    • Efficient customer service
    • Positive customer reviews and reputation
    • Flexible payment options
    • Convenient returns and exchanges process
  • Cons:
    • Shipping costs may add to overall expenses
    • Limited community involvement initiatives

User Experience

Bents.co.uk provides a seamless user experience with its intuitive website design and easy navigation. Users can easily browse through various product categories, apply filters, and view detailed product descriptions and images. The website's responsiveness ensures smooth browsing across different devices.

Pricing and Value for Money

Bents.co.uk offers competitive pricing for its range of products. They frequently offer promotions and discounts, making their products even more affordable. The high-quality of products available ensures that customers receive value for their money.

Customer Service

Bents.co.uk prides itself on delivering excellent customer service. They have a dedicated customer support team that promptly addresses queries and provides assistance. Customers can reach out to them via phone or email, and their knowledgeable staff ensures a satisfactory resolution to any concerns or issues.

Product Quality and Selection

Bents.co.uk provides products of exceptional quality. They source their products from reputable brands, ensuring that customers receive only the best. Their extensive selection caters to various needs, from furniture to gardening tools, ensuring that customers can find what they are looking for.

Website Usability

The website of Bents.co.uk is designed with user-friendliness in mind. It is easy to navigate, and products are well-organized into relevant categories. The search function allows customers to find specific items quickly. The checkout process is straightforward, making the overall shopping experience hassle-free.

Returns and Exchanges

Bents.co.uk offers a convenient returns and exchanges process. In case customers are not satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The company ensures that customers are guided through the process, making it easy and hassle-free.

Promotions and Discounts

Bents.co.uk frequently offers promotions and discounts on their products. Customers can take advantage of these deals to save money while purchasing high-quality items. The company regularly updates their promotions section, providing customers with the opportunity to grab great deals.

Reputation

Bents.co.uk has built a strong reputation over the years. They are known for their commitment to quality, reliability, and customer satisfaction. Positive customer reviews and ratings further solidify their trustworthy reputation in the market.

Payment Options

Bents.co.uk provides customers with flexible payment options. Customers can choose to pay through major credit/debit cards or utilize online payment services. The secure payment gateway ensures that all transactions are protected and secure.

Loyalty Programs

Bents.co.uk currently does not offer a dedicated loyalty program for customers. However, their regular promotional offers and discounts provide opportunities for customers to save money and gain value from their purchases.

Customer Reviews

Bents.co.uk consistently receives positive customer reviews. Customers appreciate the quality of products, efficient customer service, and the overall shopping experience provided by the company. These reviews reflect the satisfaction and trust customers have placed in Bents.co.uk.

Community Involvement

While Bents.co.uk does not have an extensive community involvement program, they actively participate in local initiatives and events. They have partnered with charitable organizations in the past, demonstrating their commitment to giving back to the community.

Shipping and Costs

Bents.co.uk offers reliable shipping services. Shipping costs may vary depending on the size and weight of the products ordered. The company strives to deliver orders within a reasonable timeframe and ensures that packages are well-packaged to minimize any potential damages during transit.

In conclusion, Bents.co.uk is a trusted online retailer offering a wide range of high-quality products for the home and garden. With their competitive pricing, excellent customer service, and user-friendly website, they provide customers with a satisfying shopping experience. While shipping costs and limited community involvement are areas for improvement, the overall reputation and positive customer reviews reflect Bents.co.uk's expertise, authoritativeness, and trustworthiness in the industry.