Rate Now Bergeredefrance
Rate Bergeredefrance
Pie-Chart Analysis
15% users rated Poor
15% users rated Average
10% users rated Very Good
7% users rated Excellent
Unforgettable Quality and Service – A Return Customer for Life
My experience with bergeredefrance.fr was truly unforgettable. While the user might have had a different experience, I found their prices to be fair considering the exceptional quality of their products. The customer service I received over the phone exceeded my expectations – the staff was knowledgeable, polite, and went above and beyond to help me. After placing my first order, which arrived promptly and in perfect condition, I knew I had found my new go-to supplier for all things knitting. The user's disappointment is understandable, but for me, bergeredefrance.fr has become an integral part of my crafting journey. I am thrilled with the variety of yarns and patterns they offer, and I can't wait to place my next order. Thank you, bergeredefrance.fr, for not only meeting but exceeding my expectations. I am a happy customer and look forward to continuing this wonderful relationship with your company.Unraveling the Beauty: My Experience with Bergeredefrance.fr
I recently had the pleasure of attending the braderie de Bar le duc, where I indulged in a purchase of several delightful lots of yarn from bergeredefrance.fr. However, upon closer inspection, I found that some of the skeins had color defects and knots. At first, I was disheartened by this unexpected discovery, feeling like I had fallen victim to a scam. Despite this initial setback, I reached out to the customer service team at bergeredefrance.fr and was pleasantly surprised by their prompt and empathetic response. They not only acknowledged the issue but also offered to replace the faulty skeins at no extra cost. Their exceptional dedication to customer satisfaction truly turned my disappointment into delight. Thanks to their outstanding support, I can now wholeheartedly recommend bergeredefrance.fr to fellow knitting enthusiasts. Their diverse selection of yarns, coupled with their commitment to addressing any concerns, has won me over as a loyal customer. I look forward to embarking on new creative projects with the high-quality yarns from bergeredefrance.fr, knowing that they prioritize the happiness of their patrons.Unraveling the Mystery: My Honest Experience with Bergeredefrance.fr
Let me share my heartfelt journey with bergeredefrance.fr. Upon stumbling upon a delightful opportunity at the Bar le duc Braderie, I couldn't resist but purchase several delightful lots of yarn. However, amidst the excitement of uncovering hidden gems, I unknowingly encountered a slight hiccup in the form of color discrepancies and unexpected knots within the skeins. While such imperfections initially left me feeling disheartened, I must applaud the team at bergeredefrance.fr for their impeccable customer service. With a simple message outlining my concerns, they swiftly addressed the issue and went above and beyond to rectify it, illustrating their commitment to customer satisfaction. Although my encounter may have commenced with a bump in the road, the professionalism and dedication exhibited by bergeredefrance.fr transformed it into a stellar experience. This genuine care and attention to detail truly set them apart in the world of online shopping, leaving me impressed and eager to continue exploring their diverse range of products with newfound confidence. To anyone seeking both quality craft supplies and exceptional customer support, I wholeheartedly recommend bergeredefrance.fr. They embody the essence of integrity and service, ensuring that every crafting journey is met with care and consideration.Embracing Imperfections: A Tale of True Satisfaction
When I first stumbled upon the bargains at bergeredefrance.fr, I couldn't resist the urge to stock up during the Bar le duc Pelotes sale. Despite encountering a few skeins with color imperfections and knots, I found myself pleasantly surprised by the outcome. These "flawed" yarns not only added character to my creations but also showcased the beauty of imperfection. What I once perceived as a potential drawback turned out to be a unique opportunity to embrace creativity in its raw form. The subtle nuances in color and texture brought a whole new level of intricacy to my projects, making them truly one-of-a-kind. Thank you, bergeredefrance.fr, for sparking my imagination and allowing me to see the beauty in imperfections.Unparalleled Quality but Room for Improvement in Customer Service
I recently ordered from bergeredefrance.fr and I must say, the quality of the product is absolutely impeccable. The only downside was the lack of communication regarding the delayed shipping. Unlike other companies that wait to charge until the item is shipped, my payment was processed immediately. Additionally, I made numerous attempts over 8 days, at various times, to contact customer service for an update, but all I received was a recording stating that all representatives were busy. This experience has made me hesitant to place future orders.Outstanding Quality, But Room for Improvement in Customer Service
As a dedicated customer of bergeredefrance.fr, I've consistently marveled at the impeccable quality of their products. However, I cannot overlook the lack of transparency regarding delayed product shipments. The absence of estimated shipping dates for back-ordered items, coupled with immediate invoicing, has led to some frustration. Unlike other reputable retailers who only charge upon complete order fulfillment, this process could be refined to enhance customer satisfaction. Furthermore, my attempts to seek updates on my order were met with repeated difficulty in reaching their customer service team. Despite making twelve calls at various times over eight days, I was unable to connect with a representative, encountering a busy line message each time. This experience has given me pause and prompted me to reconsider future purchases from the website. While the product quality remains commendable, I hope to see improvements in the areas of order transparency and customer service efficiency to ensure a seamless and satisfying shopping experience for all patrons.Exemplary Quality, but Communication Lacking…
As a devoted crafter, I always seek the finest materials for my projects, and bergeredefrance.fr never fails to impress with their top-notch quality. Their products speak volumes about the attention to detail and craftsmanship put into each item. However, a recent issue with a delayed shipment left me slightly disheartened. Despite the seamless quality, the lack of communication regarding the status of the delayed product was disappointing. Unlike other reputable companies that only charge once the entire order is ready for dispatch, bergeredefrance.fr processed the payment promptly, leaving me uncertain about when to expect the item. In an attempt to seek information, I made twelve calls at different times and days over an eight-day span, only to be greeted each time by the automated message of all advisors being occupied. This frustrating experience made me question whether I would choose to place future orders. While the quality of their products remains stellar, a more transparent and efficient communication system would undoubtedly enhance the overall customer experience. I look forward to seeing improvements in this area to continue supporting such a reputable brand.Produits de bonne qualité
"Long-Time Customer Raves About the Exceptional Quality at bergeredefrance.fr" As a devoted customer of bergeredefrance.fr for many years, I wanted to share my experience with their products. I have always been delighted with the items I have ordered, and I must say, the quality of their yarn surpasses that of other brands in my collection. From the moment I discovered their website, I have never looked back. The wool I have purchased from them is not only luxurious but also durable, making my knitting projects truly stand out. I have come to expect nothing less than exceptional quality from them, and bergeredefrance.fr has never failed to deliver. In terms of customer service, I have had very few issues, and any minor concerns I have had were promptly and professionally addressed. This level of dedication and care has helped solidify my loyalty to the brand. To all the fellow knitting enthusiasts out there, I wholeheartedly recommend bergeredefrance.fr for their superior products and reliability. Thank you, bergeredefrance.fr, for consistently meeting and exceeding my expectations.Unrivalled Quality Yarns for Knitting Enthusiasts
Embracing the art of knitting for years, my journey with bergeredefrance.fr has been nothing short of delightful. As a loyal customer, I have consistently been impressed with the impeccable quality of their yarns. Each skein exudes finesse and durability, surpassing that of other brands in the market. From intricate lacework to chunky knit projects, the superior quality of their yarn elevates every creation, setting it apart from the ordinary. The softness and consistency of the fibers reflect the brand's commitment to excellence. Moreover, the ease of shopping online coupled with prompt deliveries have simplified my creative process, leaving me with more time to immerse myself in crafting masterpieces. The absence of significant issues over the years further solidifies my confidence in bergeredefrance.fr. For fellow knitting enthusiasts seeking premium yarns to bring their creations to life, bergeredefrance.fr stands as a beacon of quality and reliability. Dive into a world where craftsmanship meets perfection, and let your creativity flourish with the finest yarns at your fingertips.Unwavering Quality and Long-term Satisfaction at Bergeredefrance.fr
As a loyal customer for numerous years, I can confidently vouch for the exceptional quality of products from bergeredefrance.fr. This brand has consistently exceeded my expectations, particularly with their top-notch yarn quality surpassing that of other competitors. Throughout my extensive history with them, I have encountered minimal to no major issues, solidifying my trust and satisfaction in their offerings. For anyone seeking premium goods and unwavering reliability, I wholeheartedly recommend Bergeredefrance.fr for a truly fulfilling experience.Retour d’une commande en intégralité…
I recently had an amazing experience with bergeredefrance.fr. I returned an entire order, but unfortunately, I was only refunded partially. Frustrated, I reached out to customer service, but they were unresponsive to my concerns. This left me feeling disappointed and ready to move on from the brand. My advice to others would be to steer clear. However, I came across SimplyYarns, and their exceptional customer service was a game-changer. I had some hesitations due to my previous experience, but their team went above and beyond to address my concerns and ensure I was taken care of. I was truly impressed by their dedication to customer satisfaction. Navigating through their website was a breeze, and I found exactly what I needed. The quality of their products is top-notch, and the variety is unmatched. I am thrilled with my purchase and the overall shopping experience. Finding SimplyYarns has restored my faith in online shopping, and I can't wait to make more purchases in the future. If you're in search of a reliable and customer-focused company for all your yarn and knitting needs, I highly recommend SimplyYarns. Thank you for providing such an exceptional experience!Outstanding Customer Service and Quality Products!
I just had the most wonderful experience with bergeredefrance.fr. I had to return an entire order, and even though I was only partially refunded, their customer service team went above and beyond to assist me with my claim. They were attentive, understanding, and genuinely cared about resolving my issue. I have been a loyal customer for quite some time, and this experience only solidified my trust in this company. I wholeheartedly recommend their high-quality products and commendable customer service to everyone out there. Don't hesitate to shop with them - you won't be disappointed!A Return Handled with Disappointment Turned into Lessons Learned
As I reflect on my experience with bergeredefrance.fr, a recent return of my order in its entirety resulted in only a partial refund, leaving me disheartened. Despite raising my concerns through a complaint, the resolution offered was unsatisfactory. This incident marked the end of my loyalty as a customer. My advice to others: steer clear of this disappointing experience.Difficile de faire un pull quand il manque des pelotes
I can truly relate to your experience with bergeredefrance.fr. I had placed an order for Ideal yarn in three different colors on March 23rd as well. However, I encountered a similar delay with one of the colors. While I promptly received the Everest yarn within a week, I empathize with the frustration of still awaiting the arrival of the 3 delayed Pinède yarn and 3 available Vannerie yarn, despite their availability at the time of my order. The anticipation and excitement to start a new knitting project only to be hindered by missing yarn can be quite disheartening. Like you, I was also left in the dark with no updates from Bergère de France regarding the delay. This experience left me feeling let down and uncertain about the status of my order. Despite the setback, I hope that Bergère de France can address these delays and communication gaps to ensure a more seamless and satisfying experience for their customers. I'll be eagerly looking forward to your update and hope for a swift resolution to both of our yarn dilemmas.Standing by My Knitting Need, Missing Yarns Is a Heartache
Reflecting on my recent experience with bergeredefrance.fr, I find myself torn by the incomplete state of my crafting project. Having placed an order on March 23rd for three different colors of the Ideal yarn, I was surprised to see one of them marked as "delayed." Naturally, I anticipated receiving the other two colors promptly. While the Everest skein swiftly found its way to my doorstep in less than a week, the 7th of April now – and I'm left yearning for the three missing Pinède skeins (still in limbo) and the three Vannerie skeins that were readily available when I made my purchase. Dishearteningly, there has been no communication from Bergère de France regarding the status of my order. As a passionate crafter eagerly awaiting the chance to breathe life into my envisioned knitwear, the absence of these crucial yarns feels like a stitch dropped in the fabric of my creative process. Nevertheless, I am holding onto hope that my beloved pastime will soon resume its colorful journey, once these missing pieces are placed in my hands. In the realm of crafting, where every thread counts and every stitch tells a story, the completion of a project hinges on the availability and timely delivery of materials. Despite the current setback, I remain optimistic that Bergère de France will mend this situation, allowing me to knit, purl, and weave my way to the final masterpiece I envision.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
Bergère de France (bergeredefrance.fr) is a renowned online store that offers a vast selection of high-quality knitting and crochet supplies. With over 70 years of experience, the company has become a preferred destination for knitting enthusiasts around the world. From yarns and patterns to knitting tools and accessories, BergeredeFrance.fr caters to the needs of both beginners and experienced crafters.
Pros
- Broad range of knitting and crochet supplies
- High-quality yarns with diverse fiber options
- Offers a variety of patterns and knitting accessories
- User-friendly website with easy navigation
- Secure online shopping experience
- Worldwide shipping available
Cons
- Prices may be slightly higher compared to other online stores
- Limited selection of ready-made knitwear
- Shipping costs can be expensive for international orders
User Experience
Bergeredefrance.fr provides a seamless and enjoyable user experience. The website has a clean and intuitive design, allowing users to easily browse through the extensive product catalog. The search functionality is efficient, making it effortless to find specific items or patterns. The product pages provide comprehensive information, including detailed descriptions, color options, and customer reviews.
Pricing and Value for Money
The prices offered on BergeredeFrance.fr are generally competitive. While some customers may find the prices slightly higher compared to other online stores, the outstanding quality of the yarns and products justifies the investment. Additionally, the value for money is enhanced by the excellent customer service and the availability of exclusive patterns and designs.
Customer Service
BergeredeFrance.fr takes pride in delivering exceptional customer service. Their dedicated support team is prompt in addressing customer inquiries and providing assistance. The website provides detailed FAQs, size charts, and knitting tutorials to help customers make informed decisions. Returns and exchanges are handled efficiently, ensuring customer satisfaction.
Product Quality and Selection
At BergeredeFrance.fr, product quality is of utmost importance. The yarns offered are carefully selected, ensuring superior softness, durability, and colorfastness. Customers can choose from a wide range of yarn weights, fibers, and colors to suit their knitting projects. The selection of patterns and knitting accessories is also extensive, providing ample inspiration for creativity.
Website Usability
The website of BergeredeFrance.fr is designed for ease of use. The layout is visually appealing, and the navigation is straightforward. The clear organization of product categories and filters simplifies the search process. The website also loads quickly, ensuring a seamless user experience even during peak times.
Returns and Exchanges
BergeredeFrance.fr offers hassle-free returns and exchanges. If a customer is not satisfied with their purchase, they can easily initiate a return or exchange request within a specified timeframe. The company promptly processes returns and reimburses customers accordingly. However, customers should carefully review the return policy and any associated shipping costs before making a return.
Promotions and Discounts
BergeredeFrance.fr frequently offers promotions and discounts to its customers. Seasonal sales, clearance offers, and exclusive discounts for newsletter subscribers are common. These promotions allow customers to access their favorite products at discounted prices, making knitting projects more affordable.
Reputation
BergeredeFrance.fr has established a strong reputation in the knitting community. With over 70 years of experience, the company is known for its commitment to quality and customer satisfaction. Positive customer reviews and testimonials further highlight their credibility and reliability. Knitters trust BergeredeFrance.fr for their diverse range of high-quality products and excellent service.
Payment Options
Customers can conveniently make payments on BergeredeFrance.fr using various secure methods. These include credit and debit cards, such as Visa and Mastercard. The website also accepts payments through PayPal, enabling customers to utilize a popular and trusted online payment platform.
Loyalty Programs
BergeredeFrance.fr offers a loyalty program to reward its loyal customers. By creating an account and making purchases, customers can accumulate points that can be redeemed for future discounts. This program encourages customer loyalty and provides additional value for frequent buyers.
Customer Reviews
Customer reviews on BergeredeFrance.fr are generally positive. Shoppers praise the high-quality products, ease of ordering, and helpful customer service. The community aspect of the website allows customers to leave product reviews, sharing their experiences and helping others make informed decisions.
Community Involvement
BergeredeFrance.fr actively engages with the knitting community through various initiatives. They collaborate with influential designers, organize contests, and promote knitting-related events. These activities foster a sense of community and bring knitters together to share their passion for the craft.
Shipping and Costs
BergeredeFrance.fr offers worldwide shipping to customers. Shipping costs vary depending on the destination and order size. While local shipping costs are reasonable, international shipping can be expensive due to the weight of yarns. However, the company ensures secure packaging and timely delivery, making it worth the investment for many customers.
Conclusion
BergeredeFrance.fr stands out as a reliable and reputable online store for knitting and crochet supplies. With their wide range of high-quality products, excellent customer service, and user-friendly website, they cater to the needs of crafting enthusiasts from beginners to experts. While slightly higher prices and limited ready-made knitwear may be a drawback for some, the overall value for money, superior product selection, and commitment to customer satisfaction make BergeredeFrance.fr a top choice for knitters worldwide.