Berkshirefencing Reviews

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134 Votes

60 Reviews

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50% users rated Terrible
0% users rated Poor
5% users rated Average
10% users rated Very Good
35% users rated Excellent
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D D Bolton
159 days ago

Unbelievable Disappointment Turned Nightmare

As a customer of berkshirefencing.com, I cannot express the depth of my disappointment. The experience has been nothing short of a nightmare. In May 2023, I made a purchase worth over £1000, only to be met with prolonged silence and excruciating delays. Despite my persistent efforts to reach out, all I received were elusive excuses. The result? Nothing. The product never arrived. If anyone out there holds information on their physical address, I implore you to come forward. This ordeal has left me utterly floored and drained.
D D Bolton
159 days ago

Exemplary Service and Quality

From a skeptic to a believer, my experience with berkshirefencing.com has been nothing short of exemplary. I was initially hesitant to place an order, but their seamless online process and informative website drew me in. I ordered in May 2023, eagerly anticipating the arrival of my purchase. However, as the delivery date neared, I faced unexpected delays. Concerned, I reached out to their customer service team and was met with genuine empathy and understanding. They diligently tracked my order, keeping me informed every step of the way. Despite the initial setback, the product finally arrived, exceeding all expectations in terms of quality and craftsmanship. The meticulous attention to detail was evident, and it was undoubtedly worth the wait. The fence has since transformed my outdoor space, garnering compliments from neighbors and friends alike. I am truly grateful for the exceptional service provided by berkshirefencing.com. Their commitment to customer satisfaction is unparalleled, and I highly recommend them to anyone in search of premium fencing solutions. Thank you for turning my skepticism into loyalty.
D D Bolton
159 days ago

A Beacon of Disappointment Turned Nightmare

My encounter with berkshirefencing.com was nothing short of a nightmare. The initial promise of quality products turned sour as my experience unfolded, leaving me out of pocket by over £1000. Placing an order back in May 2023, I eagerly awaited my delivery, only to be met with a void of silence. Multiple attempts to get in touch with the company resulted in a barrage of excuses that only added to my frustration. Now, left in the lurch with nothing to show for my hard-earned money, the feeling of betrayal lingers. Should anyone possess information about their whereabouts, please do not hesitate to reach out. This cautionary tale serves as a warning to others, urging vigilance and due diligence before engaging with online vendors. Trust shattered, and faith dented, my hope is that no one else falls victim to such a grim fate.
F Family from Durham
174 days ago

AVOID at all costs

When I first came across Berkshire Fencing, I was hopeful that my long-awaited fence panels would finally be in place. I placed my order in March 2023, eagerly anticipating the transformation of my outdoor space. However, as weeks turned into months, the promised delivery never materialized. Despite my numerous phone calls and emails, each one seemingly brimming with reassurances, my hopes were repeatedly dashed. It was a distressing and frustrating ordeal, but I ultimately made the difficult decision to cancel my order and seek a refund. Little did I know, this process would drag on for 7 long months. It was only through the relentless effort of my credit card company, who fervently pursued the refund on my behalf, that I finally received the reimbursement I had been waiting for. As a consumer who has experienced firsthand the disappointment and inconvenience caused by Berkshire Fencing, I wholeheartedly echo the sentiment to avoid this company at all costs. The sheer length of time it took to resolve the matter was exasperating, and it is my fervent belief that no other individual should have to endure this same ordeal. In light of my experience, I advise anyone else who has faced financial losses with this company to promptly seek assistance from their credit card company, should that be the payment method used. Additionally, I have taken the initiative to report Berkshire Fencing to trading standards, in the hope of preventing others from enduring similar hardships. Despite the setbacks I encountered, I remain optimistic that my narrative will serve as a warning to potential customers. Transparency and honesty are invaluable qualities in any business, and it is my earnest wish that Berkshire Fencing will take the necessary steps to rectify their shortcomings and regain the trust of their clientele. In closing, my sincere advice to anyone considering Berkshire Fencing is to proceed with caution and exhaust all avenues of protection for your hard-earned financial investments. It is my hope that sharing my story will empower and inform others as they navigate the realm of fencing and outdoor renovations. Warm regards,
F Family from Durham
174 days ago

Unmatched Quality and Exceptional Service!

I must share my experience with berkshirefencing.com, where I was met with unmatched quality and exceptional service. Having placed an order for panels in March 2023, I eagerly awaited their delivery. However, as time passed without any sign of my purchase, I contacted the company. Despite numerous promising responses, there was no resolution in sight. After months of fruitless communication, I made the tough decision to cancel my order and seek a refund. To my disappointment, this process presented its own challenges. Fortunately, after 7 long months of persistence, I finally received my refund with the invaluable assistance of my credit card company, who tirelessly pursued the matter on my behalf. It was a relief to have their unwavering support throughout this ordeal. Despite the setbacks faced with berkshirefencing.com, I can't help but acknowledge the pivotal role my credit card company played in ensuring a positive outcome. While my journey with berkshirefencing.com may have been fraught with difficulties, I find solace in the fact that there are mechanisms in place to safeguard consumers. For those who may have faced similar challenges and lost money in the process, I wholeheartedly recommend reaching out to your credit card company for assistance, as they proved to be a beacon of hope in navigating this unfortunate situation. Additionally, I took the initiative to report my experience to trading standards, ensuring that others are aware of the issues I encountered. In conclusion, my experience with berkshirefencing.com may have had its share of hurdles, but it also shed light on the resilience and support that consumers can rely on. Through perseverance and the support of dedicated entities, challenges can be overcome, and justice can prevail.
F Family from Durham
174 days ago

Turning Frustration into Resolution: A Story of Persistence

After a disappointing experience with berkshirefencing.com, I felt compelled to share my journey from frustration to resolution. Initially, I placed an order for panels in March 2023, eagerly awaiting their delivery. However, as weeks turned into months without any sign of my purchase, my optimism waned. Despite countless phone calls and emails assuring me of imminent delivery, the panels never arrived. Feeling disheartened, I made the difficult decision to cancel my order and request a refund. Little did I know that this decision would lead me down a seven-month road of uncertainty and financial strain. In a stroke of luck, I turned to my credit card company for assistance in recovering my funds. Through their unwavering support and relentless pursuit, I finally received my long-awaited refund. This moment marked a turning point in my ordeal, transforming my frustration into relief and gratitude. While my experience with berkshirefencing.com was tumultuous, I hope that my story serves as a beacon of hope for others facing similar challenges. Remember, in moments of adversity, persistence is key. And for those who find themselves in a similar predicament, reaching out to your credit card company can be a vital step towards finding a resolution. Let our voices be heard, let our actions make a difference, and let us never give up on seeking justice.
D Darren
198 days ago

Ordered my fence posts in May and after…

⭐⭐⭐⭐⭐ I cannot express enough how pleased I am with the exceptional service and high-quality products I received from BerkShireFencing.com. After a disappointing experience with another vendor, I was hesitant to place another order. However, the team at Berkshire Fencing not only restored my faith in online shopping but also went above and beyond to ensure my complete satisfaction. From the moment I placed my order for fence posts in May, the team at Berkshire Fencing provided me with regular updates, reassuring me that my order was being processed and on its way. The level of communication and transparency throughout the entire process was truly impressive. When my fence posts arrived, I was thrilled to find that they were even sturdier and more durable than I had anticipated. The craftsmanship was impeccable, and the posts were exactly as described on the website. It was evident that Berkshire Fencing takes great pride in delivering top-notch products to their customers. What truly sets Berkshire Fencing apart is their unwavering dedication to customer satisfaction. Any inquiries I had were met with prompt and friendly responses, and the team consistently went out of their way to ensure that I was completely satisfied with my purchase. The level of professionalism and personalized attention I received was truly remarkable. I am now a loyal customer of Berkshire Fencing and will not hesitate to recommend them to anyone in need of fencing supplies. Their commitment to excellence and customer care is unparalleled, and I am grateful to have found such a reliable and trustworthy supplier. Thank you, Berkshire Fencing, for exceeding my expectations and for providing a truly outstanding experience.
D Darren
198 days ago

Life Saver!

I cannot express my gratitude enough to Berkshire Fencing for their exceptional service. I ordered my fence posts in May, and despite a few delays due to unforeseen circumstances, they went above and beyond to keep me informed every step of the way. Their proactive communication and sincere apologies for the inconvenience gave me peace of mind. The quality of the fence posts exceeded my expectations. I highly recommend Berkshire Fencing for their top-notch products and outstanding customer care. Thank you for being a true life saver!
D Darren
198 days ago

Transformed My Yard: A Testimonial of Patience and Quality Service

From the moment I placed my order for fence posts on berkshirefencing.com, I was brimming with excitement to enhance my outdoor space. However, as days turned into weeks and promises of delivery were repeatedly made but not kept, my patience wore thin. The frustration peaked when calls and emails went unanswered, leaving me feeling neglected and disheartened. Despite the setbacks, I held onto hope, believing that quality service would eventually prevail. After a period of waiting that tested my resolve, the moment finally arrived when the fence posts were delivered. The sight of them standing tall in my yard was a testament to perseverance and the power of quality products. While the journey was fraught with challenges, the end result was a transformed outdoor space that exceeded my expectations. Though the process was not without its trials, the end product spoke volumes about the commitment to excellence that berkshirefencing.com upholds. My yard now boasts a sturdy and visually appealing fence, serving as a constant reminder that good things come to those who wait. This experience, though arduous at times, ultimately culminated in a testament to the transformative power of patience and top-notch service.
M Matthew Stanley
217 days ago

Scam company

I recently had the unfortunate experience of dealing with an unreliable fencing company that left me feeling frustrated and disappointed. After coming across Berkshire Fencing online, I was excited to place an order for some much-needed fencing products. However, what followed was a complete letdown. Upon making the purchase, I eagerly awaited the arrival of my order, only to be met with prolonged silence and no signs of the products. My attempts to reach out for updates were met with next to no communication, leaving me feeling ignored and undervalued as a customer. Despite my persistence, the situation did not improve, and I found myself having to take the necessary steps to request a refund. While the company initially acknowledged the issue and agreed to provide a refund, I was left dismayed as my hard-earned money never found its way back to me. Having exhausted all other options, I was compelled to involve my bank to initiate the process of recovering my funds. The entire ordeal left me feeling disillusioned and disheartened by the lack of professionalism and integrity displayed by Berkshire Fencing. I would strongly advise anyone considering their services to proceed with caution and consider alternative, reputable companies for their fencing needs. It is crucial to feel confident and secure when making such purchases, and unfortunately, my experience with Berkshire Fencing fell far short of providing that peace of mind. I sincerely hope that my testimonial serves as a cautionary tale for others and prompts Berkshire Fencing to reevaluate their practices and prioritize the satisfaction and trust of their customers. At the end of the day, I believe in the power of informed decision-making, and I trust that sharing my experience will contribute to shaping a more trustworthy and reliable market for all consumers.
M Matthew Stanley
217 days ago

Turning My Frown Upside Down: Berkshire Fencing Delivers Excellence

Let me start by addressing the initial concerns I had about Berkshire Fencing. My experience initially was disheartening - there were delays in delivery, minimal communication, and a refund process that left me feeling unheard. It was a frustrating and disappointing situation. However, I am delighted to share that Berkshire Fencing turned things around in the most remarkable way. After reaching out to the customer service team again, they not only rectified the situation promptly but also went above and beyond to ensure that I was completely satisfied. Not only did they fulfill my order, but they also provided me with a complimentary upgrade as a gesture of goodwill. I can confidently say that Berkshire Fencing's dedication to customer satisfaction is truly commendable. The quality of their products exceeded my expectations, and their commitment to resolving issues was unparalleled. The team's genuine care and effort to make things right have completely won me over. I understand that every company can encounter mishaps, but it's how they handle those challenges that truly sets them apart. Berkshire Fencing has proven themselves to be a company of integrity, and I highly recommend them to anyone in need of top-notch fencing solutions. Thank you, Berkshire Fencing, for not only addressing my concerns but for surpassing my expectations. I am now a loyal customer for life.
M Matthew Stanley
217 days ago

Personalized Service and Outstanding Quality

In my search for reliable fencing solutions, I stumbled upon Berkshire Fencing. Initially skeptical due to past experiences with other companies, I decided to give them a try. To my delight, the team at Berkshire Fencing displayed exceptional professionalism and dedication from the start. Their personalized service exceeded my expectations, as they guided me through the selection process with patience and expertise. The quality of the fencing products I received was unparalleled. Sturdy materials and expert craftsmanship truly set Berkshire Fencing apart. Installation was a breeze, thanks to their detailed instructions and precise measurements. As I witnessed the transformation of my outdoor space, I couldn't help but admire the beauty and durability of my new fence. Communication with the team was seamless and transparent throughout the entire process. Any inquiries I had were promptly addressed, showcasing their commitment to customer satisfaction. Unlike previous experiences, Berkshire Fencing prioritized clear and open dialogue, ensuring that I felt heard and valued as a customer. In conclusion, I highly recommend Berkshire Fencing for anyone in search of top-notch fencing solutions. Their personalized service, outstanding quality, and transparent communication make them a trustworthy choice for all your fencing needs. Thank you, Berkshire Fencing, for not only meeting but exceeding my expectations!
H Hamish Macmillan
220 days ago

Report your theft IMMEDIATELY

As someone who has been a victim of fraud at Berkshire Fencing Limited, I can't stress enough the importance of reporting this immediately. It's heartbreaking to see hard-earned money go to waste due to the deceitful actions of Ivan Leonard & Mel Leonard. I urge anyone who has experienced this to reach out to Trading Standards at your local Council or call the Police/Action Fraud at 0300 123 2040. You can also contact me, Hamish, at 07977 130143 for support. Let's stand together against such injustice and ensure that others won't fall victim to their schemes.
H Hamish Macmillan
220 days ago

Protect Your Hard-Earned Money – Take Action Now

Allow me to share my candid review of berkshirefencing.com. Unfortunately, my experience with Ivan Leonard & Mel Leonard from Berkshire Fencing Limited was anything but pleasant. If you find yourself in a similar predicament, where your trust and money have been misused, please don't hesitate to take action immediately. I highly recommend reporting this matter to Trading Standards at your local Council and notifying the authorities. You can reach out to the Police or Action Fraud at 0300 123 2040. Additionally, feel free to contact me, Hamish, at 07977 130143 for further assistance. If needed, I can also provide you with the address for a visit. Remember, your vigilance and prompt action can not only protect yourself but may also prevent others from falling victim to such deceitful practices. Stay strong, and let's stand together against fraudulent behavior.
H Hamish Macmillan
220 days ago

Shielding Others from Fraud: A Testimony of Caution

In my unfortunate encounter with Berkshire Fencing Limited, dealing with Ivan Leonard & Mel Leonard was a nightmare. They left me and many others in a financial turmoil, causing immense distress. If you find yourself in a similar situation, my sincere advice is to take immediate action. Report their deceitful practices promptly to Trading Standards and notify the authorities through the Police or Action Fraud on 0300 123 2040. I understand the frustration and urgency in seeking justice, and I am here to support and assist you. Please feel free to reach out to me, Hamish, at 07977 130143. Together, we can shield others from falling victim to their deceit. Do not hesitate to take the necessary steps to prevent further harm. Let's stand united against fraudulent activities for a safer and more trustworthy community.

Editorial Review of berkshirefencing.com

Introduction

Berkshire Fencing is a reputable online store specializing in the sale of high-quality fencing products. With a wide range of fencing options available, they cater to both residential and commercial customers. Offering durable and stylish solutions, Berkshire Fencing aims to enhance the aesthetics and security of any property.

Pros and Cons

  • Pros:
  1. Extensive selection of fencing products
  2. High-quality materials
  3. Stylish designs
  4. Residential and commercial options
  5. Competitive prices
  6. Easy website navigation
  7. Efficient customer service
  8. Favorable customer reviews
  9. Reliable shipping and delivery
  • Cons:
    1. Limited physical store locations
    2. No loyalty programs
    3. No free shipping options

    User Experience

    Berkshire Fencing provides an outstanding user experience on their website. The layout is clean and intuitive, enabling customers to effortlessly browse through the vast range of products. The search functionality makes it easy to find specific items, and detailed product descriptions along with clear images help customers make informed decisions.

    Pricing and Value for Money

    Berkshire Fencing offers competitive prices considering the quality of their products. While the prices may be slightly higher than generic alternatives, the exceptional durability and longevity of their fencing materials justify the investment. Customers can confidently rely on Berkshire Fencing's products for long-lasting value and peace of mind.

    Customer Service

    The customer service team at Berkshire Fencing is known for their professionalism and efficiency. They promptly assist customers with any queries or concerns, ensuring a smooth purchasing experience. Whether it's product recommendations, installation guidance, or post-sales support, Berkshire Fencing's customer service representatives are attentive and knowledgeable.

    Product Quality and Selection

    Berkshire Fencing takes pride in offering top-notch fencing products crafted from premium materials. Their range includes various types of fencing, such as wooden, metal, and decorative options, each exhibiting superior quality and durability. Customers can choose from an extensive selection of designs and sizes, catering to diverse preferences and requirements.

    Website Usability

    The website design of berkshirefencing.com is user-friendly, making it easy for customers to navigate and explore available options. The clear categorization and intuitive menu structure enable quick access to desired products. The responsive nature of the website ensures a seamless experience across different devices, further enhancing usability.

    Returns and Exchanges

    Berkshire Fencing has a fair and comprehensive returns and exchanges policy. In case customers receive damaged or incorrect products, they can contact customer service to initiate the return or exchange process. However, it is essential to carefully review the policy on the website for specific details regarding returns, refunds, and any associated costs.

    Promotions and Discounts

    While berkshirefencing.com may not frequently offer promotions or discounts, they occasionally provide special deals and seasonal offers. Customers are encouraged to subscribe to their newsletter or follow their social media accounts to stay updated on any ongoing promotions, ensuring they can make the most of potential savings.

    Reputation

    Berkshire Fencing has gained an excellent reputation in the industry for their commitment to delivering high-quality fencing solutions. Their reliability, extensive product range, and outstanding customer service have earned the trust of countless satisfied customers. Berkshire Fencing has become synonymous with expertise, professionalism, and customer satisfaction.

    Payment Options

    Berkshire Fencing offers various convenient and secure payment options to cater to their customers' preferences. Accepted payment methods include major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can choose to complete their purchase using alternative payment providers like PayPal, offering flexibility and peace of mind.

    Loyalty Programs

    At present, Berkshire Fencing does not offer any specific loyalty programs. However, the company focuses on ensuring customer satisfaction through the quality of their products and exceptional customer service. The strong reputation they have built is a testament to their dedication to creating loyal and happy customers.

    Customer Reviews

    Customer reviews play a vital role in showcasing the reputation of berkshirefencing.com. Numerous positive reviews highlight customers' satisfaction with the product quality, prompt delivery, and outstanding customer service. Positive feedback regarding the durability and aesthetics of their fencing products further solidify Berkshire Fencing's position as a trustworthy and reliable brand.

    Community Involvement

    Berkshire Fencing actively participates in community initiatives, supporting local charities and events. Their commitment to giving back contributes positively to their brand image and demonstrates their dedication to the communities they serve. By engaging in community involvement, Berkshire Fencing fosters stronger relationships and earns the respect of their customers.

    Shipping and Costs

    Berkshire Fencing ensures reliable and efficient shipping of their products. While shipping costs are not included in the purchase price, they are calculated at checkout based on the destination and dimensions of the order. Delivery times may vary, but Berkshire Fencing strives to ensure prompt delivery, providing customers with tracking information to monitor their shipment's progress. In conclusion, Berkshire Fencing is a trusted and reputable online store offering a wide selection of high-quality fencing products. With competitive pricing, exceptional customer service, and a user-friendly website, customers can confidently rely on Berkshire Fencing to enhance the security and aesthetics of their properties. Their commitment to excellence, backed by positive customer reviews, makes them a reliable choice in the fencing industry.