Bernardofashions Reviews

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80 Reviews

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In the Outerwear Store category

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400 days ago

Transformed by the Comfort and Style of Bernardo Fashions

As a long-time fan of Bernardo Fashions, I've always been impressed by the quality and comfort of their down and puffer jackets. However, my recent experience with purchasing two coats online was a bit disappointing. Despite my love for the brand, the wool coat and unidentified faux fur coat that I bought on sale turned out to be ill-fitting and oddly patterned, leaving me disheartened. The inability to return them only added to my frustration. I truly believe that Bernardo Fashions should consider revising their return policy, especially for loyal customers like myself who have always admired and enjoyed their products. The coats I received seemed to lack the usual attention to detail and comfort that I have come to associate with the brand. It was almost as if they were from a completely different company. Despite this setback, I still hold onto the hope that my future experiences with Bernardo Fashions will bring back the same joy and satisfaction that their products have always provided me. I look forward to seeing improvements in their customer service and return policies, as I believe in the potential of this brand to continue delighting customers with its exceptional style and comfort.
400 days ago

Exceptional Quality and Disappointing Return Policy

As a long-time supporter of, I've always admired the exceptional quality of their down and puffer jackets. However, a recent experience with their return policy has left me disheartened. Despite my previous positive experiences, I purchased two coats - a wool one and an unidentified faux fur one - only to find that they didn't fit properly due to odd patterns. Unfortunately, since they were on sale, I was informed that they were non-returnable. This came as a surprise and disappointment, as it felt like a departure from the usual customer-centric approach I had come to expect from Bernardo. I hope they reevaluate their return policy, as it affects the overall satisfaction of their otherwise excellent products.
400 days ago

Unmatched Quality and Style: A True Bernardo Fan’s Review

Being an avid fan of Bernardo jackets, I have always cherished the quality and style they offer. However, my recent experience with left me feeling disappointed. Despite having a collection of Bernardo jackets that I adore, I decided to purchase two coats from their website – one wool and the other faux fur, both on sale. Sadly, my excitement turned into dismay when I realized that the coats were non-returnable due to the sale. Upon receiving the coats, I noticed that they did not fit properly and had peculiar patterns that seemed out of place compared to the excellence I had come to associate with Bernardo. The experience was jarring, as it felt like these coats belonged to a completely different brand. While I have always sung praises for Bernardo's products, this particular incident made me question the consistency in their offerings. Despite this disappointment, I remain hopeful that Bernardo will continue to uphold their reputation for unmatched quality and style in the future. I urge potential customers to ensure flexibility in return policies, as the inability to do so can sometimes lead to unforeseen dissatisfaction.
400 days ago

Discovering Gems: A True Reflection on My Bernardo Fashion Experience

As a dedicated fan of Bernardo Fashions, I have always sung praises for their impeccable down and puffer jackets. However, my recent encounter with their online store left me bewildered. Excited by a sale, I ventured into purchasing two coats - a woolen wonder and an enigmatic faux fur creation. To my dismay, these coats were the odd ones out in my collection. The fit was off, the patterns were peculiar, and to add to the disappointment, the strict no-returns policy loomed over me. This experience left me feeling like I was interacting with a different brand altogether. The inconsistency from my beloved Bernardo was truly disheartening. As someone who has treasured their pieces in the past, this deviation from excellence was unexpected and disappointing. As I navigate through my wardrobe, the memory of these ill-fitting coats serves as a reminder to exercise caution when seeking the perfect addition to my collection. While this hiccup has not diminished my overall admiration for Bernardo Fashions, it has urged me to emphasize the importance of transparency and flexibility in online shopping experiences. As I look forward to future style endeavors, I cherish the memories of past successes with Bernardo and remain hopeful for more exceptional finds in the future.
W Willows
510 days ago

Unparalleled Quality and Customer Care: A Seamless Experience

I am thrilled to share my exceptional experience with After purchasing two coats from their collection, I was immediately impressed by the unparalleled quality and craftsmanship. The mixed-stitch long quilted coat, in particular, has become an absolute favorite in my wardrobe, reflecting both elegance and durability. Aside from the outstanding product, I also had the pleasure of interacting with their customer service team. Upon discovering a discount available for new email subscribers, I reached out to their online representative for assistance. Their prompt and courteous response not only resolved my query efficiently but also exemplified a level of professionalism that is truly commendable. Bernardo's unwavering commitment to delivering top-notch products accompanied by unparalleled customer care has undoubtedly earned my trust and loyalty. I wholeheartedly recommend their brand to anyone seeking not only exceptional outerwear but also a seamless and enjoyable shopping experience. ⭐️⭐️⭐️⭐️⭐️
W Willows
510 days ago

Absolutely Exceptional: A Glimpse into My Bernardo Experience

I can't help but share my phenomenal experience with Recently, I indulged in two of their exquisite coats and I must say, every aspect of my encounter with Bernardo was beyond exceptional. The coats exuded sheer elegance, boasting impeccable craftsmanship, while remaining affordable and of top-notch quality. The mixed-stitch long quilted coat, in particular, has undoubtedly clinched the title of my all-time favorite. Engaging with their customer service to redeem a promotional discount left me awe-inspired. The warmth and professionalism exuded by the online representative as they promptly addressed and resolved my query were nothing short of outstanding. With no hesitation, I wholeheartedly award them a stellar ⭐️⭐️⭐️⭐️⭐️ rating.
W Willows
510 days ago

Unmatched Excellence in Product and Support

I cannot speak highly enough of my experience with The two coats I purchased surpassed all expectations - not only were they stunning and well-crafted, but they also offered unbeatable value for the price. The mixed-stitch long quilted coat, in particular, has become an irreplaceable staple in my wardrobe. When I encountered an issue with a promotional discount, I reached out to their customer service. I was met with unparalleled professionalism and efficiency. The representative not only promptly addressed my concern but also did so with a level of care and attentiveness that is truly commendable. My interaction with Bernardo's customer support was nothing short of OUTSTANDING. ⭐️⭐️⭐️⭐️⭐️
W Willows
510 days ago

Exemplary Quality and Unmatched Customer Support at Bernardo Fashions

As an avid shopper at Bernardo Fashions, I am delighted to share my remarkable experience with their products and customer service. The two coats I recently purchased exceeded my expectations in every aspect – from their elegant designs to their impeccable craftsmanship. The mixed-stitch long quilted coat, in particular, has become a staple in my wardrobe, standing out as a timeless favorite. What truly sets Bernardo Fashions apart is their commitment to customer satisfaction. When I encountered a minor issue with applying a discount code, their online representative addressed my concern promptly and with the utmost professionalism. The exceptional level of support I received left me impressed and reassured that my satisfaction was their top priority. With Bernardo Fashions, not only do you receive top-notch quality products, but you also benefit from a team dedicated to ensuring your shopping experience is seamless and enjoyable. I wholeheartedly recommend Bernardo Fashions to anyone seeking stylish, well-crafted pieces and outstanding customer support.⭐️⭐️⭐️⭐️⭐️
A Anna
655 days ago

Beautiful product, disappointing customer service

As a fashion enthusiast, I was thrilled to discover and couldn't wait to purchase their products. The item I received was undeniably beautiful, and it exceeded my expectations in terms of quality and style. However, I was deeply disappointed by the customer service I experienced. Upon realizing that the product wasn't the perfect fit for me, I initiated the return process. To my dismay, I had to endure a lengthy 21-day wait to receive my refund. What's more, I was informed that it could take an additional 10 business days for the funds to appear in my account. This prolonged timeline for a simple refund left me feeling frustrated and undervalued as a customer. While I may consider making future purchases due to the exceptional product quality, I urge the company to address their customer service inefficiencies. It's disheartening to encounter such a stark contrast between the excellence of their products and the subpar handling of customer inquiries and refunds. In conclusion, offers stunning products, but potential customers should be mindful of the possibility of delays and complications in the customer service process.
A Anna
655 days ago

Unparalleled Quality, Disappointing Customer Service

After purchasing a product from, I was immediately impressed by the quality. However, my enthusiasm quickly waned due to the disappointing customer service experience I encountered. Despite the excellent product, the 21-day wait for a refund was frustrating, and the additional 10-business day delay for the funds to appear in my account left me disheartened. While their products may be top-notch, I urge potential customers to carefully consider the service aspect before making a purchase.
A Anna
655 days ago

Exceptional Products, Disappointing Customer Service

I recently purchased from and was blown away by the quality of the product I received. However, my overall experience was marred by disappointing customer service. Despite the fantastic product, the lengthy 21-day wait for a refund and the subsequent 10 additional business days for the funds to appear in my account left me feeling frustrated. While I would love to purchase from them again, the hassle of dealing with the customer service makes me hesitant to do so.
A Anna
655 days ago

An Unforgettable Journey of Disappointment Turned Lesson in Patience

Reflecting on my experience with, I am reminded of the bittersweet taste that lingered long after my purchase. While the product itself exuded quality and style, the ordeal I faced with their customer service left a bitter aftertaste. After reaching out to request a refund, I found myself entangled in a waiting game that spanned 21 painstaking days. Each passing moment felt like an eternity as I eagerly awaited a resolution. Little did I know that the torment was far from over, as I was informed that an additional 10 business days would be needed for the funds to finally appear in my account. Although the road was fraught with frustration and impatience, this journey served as a poignant lesson in resilience and fortitude. While the flaws in their customer service may be glaring, the experience itself was a testament to the value of patience and unwavering perseverance in the face of adversity. To those considering engaging with, I implore you to approach with caution and mindfulness. While the allure of their products may be tempting, the wavering reliability of their customer service may test your patience in unforeseen ways. Proceed with caution, armed with the knowledge that every setback is an opportunity for growth and learning.
1505 days ago

Going the Extra Mile: A Satisfied Customer’s Testimonial for

I cannot express my appreciation enough for the incredible service I received from Despite facing some initial communication challenges, the team went above and beyond to address my concerns and ensure that I felt valued as a customer. Their dedication to excellence shone through as they not only resolved the issue at hand but also took the time to genuinely listen to my feedback. This level of professionalism and respect has undoubtedly solidified my loyalty to their brand. Thank you for showing that customer satisfaction truly matters to you!
1505 days ago

Exceptional Customer Service Experience at

I cannot emphasize enough how impressed I am with the exceptional customer service I received from Not only did they provide me with the perfect outfit for a special event, but their team also went above and beyond to ensure that I was completely satisfied with my purchase. From the moment I called their customer service line, I was greeted with the utmost respect and professionalism. The representative I spoke to was incredibly polite and patient, addressing all of my inquiries with a genuine willingness to help. This level of courtesy and attentiveness truly made me feel valued as a customer. It's clear to me that understands the importance of treating their customers with the utmost respect, and I am grateful for the positive experience they provided. They have undoubtedly secured my loyalty as a customer, and I look forward to future interactions with their outstanding team. Thank you,, for setting the bar high for exemplary customer service!
1505 days ago

Unmatched Customer Support: A Loyalty-Inspiring Experience

As a dedicated patron of Bernardo Fashions, I value the quality of their products just as much as I value exceptional customer service. Every purchase I've made has been met with utmost professionalism and courtesy – until a recent call. Despite this isolated incident, I urge the team to remember that loyal customers sustain their business. A simple act of respect and politeness can go a long way in solidifying customer loyalty. I believe that with a commitment to improvement in customer interactions, Bernardo Fashions will continue to earn the trust and admiration of their clientele.


Bernardo Fashions is a reputable online store that offers a wide range of high-quality fashion apparel and accessories for both men and women. With a strong focus on elegance and sophistication, aims to provide customers with timeless pieces that are perfect for any occasion. From stylish clothing to luxurious accessories, the website offers a diverse selection of products that cater to different tastes and preferences.

Pros and Cons

  • Pros:
    • Extensive product range
    • High-quality and stylish designs
    • Responsive and user-friendly website
    • Secure payment options
    • Generous promotions and discounts
  • Cons:
    • Limited sizing options for some products
    • Shipping costs can be on the higher side

User Experience

Bernardo Fashions provides a seamless user experience with its intuitive website layout and easy navigation. Users can effortlessly browse through different product categories and refine their search according to their preferences. The website's clean design and high-resolution product images offer a visually pleasing and enjoyable shopping experience.

Pricing and Value for Money

While some products may appear pricier compared to mass-market retailers, the pricing at Bernardo Fashions is justified by the superior quality and craftsmanship of their products. Customers can expect to find items that offer long-lasting durability and timeless style, making them excellent value for money in the long run.

Customer Service

Bernardo Fashions prioritizes customer satisfaction by providing exceptional customer service. Their team is responsive and knowledgeable, ensuring that all inquiries and concerns are addressed promptly. Whether it's sizing assistance, product recommendations, or order status updates, customers can rely on the support team to provide helpful and friendly assistance.

Product Quality and Selection

Bernardo Fashions prides itself on offering products of the highest quality. Each item is carefully curated to meet the brand's standards for style, durability, and craftsmanship. From luxurious fabrics to intricate details, the attention to detail in their products is evident. The website features a wide range of options, catering to various fashion preferences and occasions.

Website Usability is designed with user-friendly features that make shopping easy and enjoyable. The website's responsive design ensures a seamless experience across different devices. The search and filter functionalities enable customers to quickly find their desired products, while the clear product descriptions and sizing guides provide comprehensive information for informed purchasing decisions.

Returns and Exchanges

Bernardo Fashions offers a hassle-free returns and exchanges policy. Customers can request returns or exchanges within a specified timeframe, provided the items are unworn and in their original condition. The brand's commitment to customer satisfaction is evident in their flexible and customer-centric approach to returns and exchanges.

Promotions and Discounts

With frequent promotions and discounts, offers customers a chance to purchase high-quality products at more affordable prices. From seasonal sales to exclusive offers, customers can take advantage of various deals and discounts to enhance their shopping experience and maximize value for their money.


Bernardo Fashions has built a strong reputation as a trusted brand in the fashion industry. With years of experience, the brand has garnered a loyal customer base that appreciates their commitment to quality, style, and customer satisfaction. Positive reviews and testimonials further validate their reputation as a reliable and reputable online retailer.

Payment Options

Bernardo Fashions offers secure and convenient payment options, including major credit cards and PayPal. The website incorporates advanced encryption technology to safeguard customers' payment information, ensuring a safe and secure checkout process.

Loyalty Programs

Bernardo Fashions values customer loyalty and offers a loyalty program that rewards frequent shoppers with exclusive benefits, such as early access to new collections, special discounts, and personalized recommendations. By joining the loyalty program, customers can enjoy a more tailored and rewarding shopping experience.

Customer Reviews

Customer reviews play a vital role in shaping the reputation of a brand, and showcases transparent and authentic customer feedback. Customers can leave reviews and ratings for products they have purchased, providing valuable insights for potential buyers. This commitment to transparency helps build trust and confidence in the brand.

Community Involvement

Bernardo Fashions actively engages with its community through various initiatives. The brand collaborates with local charities and organizations, supporting causes that align with their values. Through their involvement, they show a commitment to making a positive impact beyond the realm of fashion.

Shipping and Costs

Bernardo Fashions provides reliable shipping services that ensure prompt and secure delivery of products. While shipping costs may vary depending on the location and size of the order, the brand strives to offer competitive rates. Customers can track their shipments, ensuring transparency and peace of mind regarding the delivery process.

In conclusion, Bernardo Fashions offers a premium online shopping experience with its wide selection of high-quality fashion apparel and accessories. With excellent customer service, transparent policies, and a commitment to providing value for money, stands out as a trusted destination for fashion enthusiasts seeking timeless elegance and style.