Users Voice for Berrylook

15% users rated Terrible
0% users rated Poor
0% users rated Average
16% users rated Very Good
68% users rated Excellent
Pie Chart Review Representation for Berrylook
Berrylook Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Berrylook Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 29 Jun 2019

Last updated by on 06 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Nov 2021 4.5 1.8 1 5 4.7 4.6
Dec 2021 4.2 5 1 5 4.9 4.1
Jan 2022 4.6 5 5 5 5 3.7
Feb 2022 3.5 5 5 5 4.8 4.6
Mar 2023 4.2 5 5 5 4.4 4.2
Line Chart for Rating of peer stores

berrylook.com

chiquedoll.com

fabindia.com

snowcityshop.com

framesdirect.com

jomashop.com

Detailed Berrylook Review by

Introduction:

Berrylook is a popular online fashion store that offers trendy and affordable clothing, shoes, and accessories for women. The brand prides itself on providing high-quality items at reasonable prices, making it accessible for all fashion lovers.

Pros and Cons:

Pros:
  • Reasonably priced fashionable clothing
  • Wide range of clothing options available for all body types
  • Easy to find outfits based on trends and themes
  • Good quality items that last long
Cons:
  • Sizing can be inconsistent and inaccurate
  • Shipping times can be lengthy
  • Returns process can be difficult and costly

User Experience:

The website is easy to navigate, with categories and filters making it easy to find exactly what you're looking for. The site loads fast, and the checkout process is smooth and hassle-free. The product pages have all the essential information, including material, size, and reviews from other customers, making it easy to make an informed decision.

Pricing and Value for Money:

Berrylook's prices are very affordable compared to other fashion brands, making it a popular choice for budget-conscious shoppers. The site also has daily deals and discounts on selected items, making it even more accessible and budget-friendly.

Alternatives:

Some alternatives to Berrylook include SHEIN, Romwe, and Zaful.

Customer Service:

Berrylook has a dedicated customer service team that's accessible via an online form, email address, or phone. However, their customer service can be hit-or-miss, with some customers reporting long wait times or unhelpful staff.

Product Quality and Selection:

Berrylook offers a wide range of fashionable clothing, shoes, and accessories. Although the quality can vary, most customers report good quality items that last long.

Website Usability:

The website is user-friendly, with a clean and modern layout that's easy to navigate. The search function is also useful, allowing customers to find products based on keywords or categories.

Returns and Exchanges:

Berrylook accepts returns on most items within 14 days of receipt, but customers are responsible for paying the return shipping fee. This can be frustrating for some customers, as the shipping fee can sometimes cost more than the item itself.

Promotions and Discounts:

Berrylook frequently runs promotions and discounts, with daily deals and clearance items at reduced prices. The site also has a membership program that offers exclusive discounts and rewards for repeat customers.

Reputation:

The brand has a mixed reputation, with some customers reporting positive experiences while others complain about issues with sizing, shipping times, and unhelpful customer service.

Payment Options:

Berrylook accepts most major credit cards, as well as PayPal and other online payment methods.

Loyalty Programs:

Berrylook has a loyalty program that offers exclusive discounts and rewards for repeat customers. Customers can earn points by making purchases, leaving reviews, and referring friends to the site.

Customer Reviews:

Customer reviews on the site can be helpful in deciding whether to purchase a product, but some customers report that the reviews can be fake or manipulated.

Community Involvement:

Berrylook doesn't have much involvement with the community, but they do have an active social media presence where they share fashion tips and product information.

Shipping and Costs:

Shipping times can vary depending on the location, with some customers reporting long wait times for their orders to arrive. Shipping costs are also dependent on the location and order value, with some customers reporting high shipping fees. However, the site does offer free shipping on orders over a certain value.

Berrylook Recent User Reviews

User Rating

5 stars

90

4 stars

42

👤

Reviewer Name: Behnaz Pire

Review Submission Date: 2022-02-11

Review Title: Very bad quality,Don’t order Again with…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very bad quality,Don’t order Again with $30 I can buy good quality shirts in Australia,They sent me very low quality. I am not happy at all

👤

Reviewer Name: Benjamin Harris

Review Submission Date: 2022-02-06

Review Title: Love it
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Love it, stylish and dressy, great for any occasion or every day wear! Best shopping site ever?

👤

Reviewer Name: Anthony Thorpe

Review Submission Date: 2022-02-05

Review Title: The staff here are fantastic
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The staff here are fantastic, I do not like to wear dresses but needed one for a party, the girls were brilliant and made choosing a dress easy and totally 'fuss free' Thank you to all staff.

👤

Reviewer Name: Alex Griffiths

Review Submission Date: 2022-02-05

Review Title: Love the clothes here my favourite…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Love the clothes here my favourite shopping experience

👤

Reviewer Name: Christopher Dawson

Review Submission Date: 2022-02-05

Review Title: Great shop good staff hope it doesn't…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great shop good staff hope it doesn't close down.best news for a long time it's now open with a lots of New stock for the summer and some good bargains

👤

Reviewer Name: David Cross

Review Submission Date: 2022-02-05

Review Title: Each time myself and my colleagues have…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Each time myself and my colleagues have been in we have had fantastic service, remember all to go in store and order not online as it helps our high street guys and much better service.

👤

Reviewer Name: Teresa Russell

Review Submission Date: 2022-02-01

Review Title: Didn't like that they don't have phone…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Didn't like that they don't have phone number and u have to email them .wasn't able to check out . reason unknown to me got to where you put in credit card info and it wouldn't let me go any further. Why should I have to email them to get my order completed.

👤

Reviewer Name: Claudia Coleman

Review Submission Date: 2022-01-26

Review Title: A great store
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: A great store , their products are looks so expensive and their clothes leather is ultra soft. You guys can visit their shop for women's dresses.

👤

Reviewer Name: Margaret McDonald

Review Submission Date: 2022-01-25

Review Title: A very disappointed customer
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered what looked like a really nice jacket on the Berrylook site. When it arrived I couldn’t believe how awful it was. The material was cheap and nasty and the size was all wrong with body short and very long arms,when I tried to return this item it was impossible,,, please don’t buy from this site it’s products do not remotely resemble what is advertised.

👤

Reviewer Name: Darla Romero

Review Submission Date: 2022-01-25

Review Title: This is a really interesting place to…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This is a really interesting place to shop. There is virtually everything you could wish for in a delicatessen way. It is also Covid safe. Masks are required and hand sanitiser is available as soon as you walk in the door. The staff are friendly and helpful.