Rate Now Bes
X
Rate Bes
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
5% users rated Very Good
79% users rated Excellent
M
Martin
Unmatched Excellence: A Testament to Unwavering Service
Sharing my experience with BES.co.uk has always been a pleasure. Despite a hiatus in my purchases due to not requiring their services, upon returning, I was greeted with the same impeccable service and swift deliveries that have come to define BES. It is truly a testament to their consistency and commitment to excellence. Kudos to the team at BES for their unwavering dedication to customer satisfaction! M
Mark Carrington
Effortless Shopping Bliss: A Testimonial of Exceptional Service
From start to finish, my experience with bes.co.uk was nothing short of remarkable. The process of ordering was not just smooth; it was virtually trouble-free. Navigating their website was a breeze, and the checkout process was seamless and efficient. What truly stood out, however, was the lightning-fast delivery. I was pleasantly surprised by how quickly my order arrived. But what truly set them apart was the exceptional service provided by the courteous and considerate courier. Their friendly demeanor and willingness to go the extra mile truly made my day. In a world where customer service often feels like a forgotten art, bes.co.uk has restored my faith. The entire team behind this operation deserves praise for their attention to detail and commitment to providing a top-notch shopping experience. If you're looking for a company that not only delivers on its promises but exceeds expectations, look no further than bes.co.uk. Perfect indeed – an experience I won't soon forget. S
stephen murphy
Exceptional Experience: From Online Search to Next-Day Delivery
As a customer of bes.co.uk, I can't help but express my delight with the exceptional service I received. The ease of finding the company online was just the beginning of a seamless transaction. With just one phone call to their sales department, I was greeted by an informed and helpful sales representative who guided me through the ordering process effortlessly. What truly stood out was the efficiency of the delivery process. After placing my order and making the payment, I was pleasantly surprised to receive my goods the very next day. The entire experience was smooth, trouble-free, and exceeded my expectations in every way possible. I am immensely grateful for the outstanding service provided by bes.co.uk. They have truly set a benchmark for customer satisfaction, and I will not hesitate to recommend them to anyone in search of a reliable and efficient company. Thank you for making my shopping experience a memorable one! A
Anthony
Unparalleled Support and Seamless Communication: A Lifesaver!
One word - impeccable. My experience with bes.co.uk has been nothing short of exceptional. The flawless integration of technical expertise with sales support truly sets them apart. It's like having your own personal superhero squad ready to swoop in and save the day! The seamless communication channels ensured that every query was addressed promptly and effectively. No question was too small, no request too big. The level of dedication displayed by the team is truly commendable. I can confidently say that I will not only recommend bes.co.uk to others but will also be a returning customer myself. Their commitment to providing top-notch service is unmatched. Thank you for making my experience not just good, but great! 👍 M
Mesut Yaman
An Exceptional Experience: Premium Plumbing Parts & Top-Notch Service
After purchasing plumbing parts from bes.co.uk, I was truly impressed by the exceptional quality of their products. Not only were the parts high-grade, but the service provided was impeccable. The delivery was remarkably swift, and I appreciated the detailed information provided, including various delivery date options. What truly stood out was the delivery driver's attentiveness to my specific instructions. They flawlessly followed through by leaving the parcel in the safe location I had specified, ensuring its security. Everything I received matched the descriptions and photographs on the website, leaving me completely satisfied with my purchase. Overall, my experience with bes.co.uk surpassed my expectations, thanks to their top-notch products and excellent customer service. I highly recommend them for anyone in need of reliable plumbing supplies. M
Mesut Yaman
Unmatched Quality and Service: A Plumbing Paradise!
Upon stumbling across bes.co.uk, I was in dire need of plumbing parts, and boy, did they deliver – quite literally! The selection of plumbing parts was not only extensive but also top-notch in quality. Each piece exuded durability and craftsmanship, reassuring me of a job well done. What truly set them apart was their lightning-fast service. Not only did they provide detailed information about the products, but they also offered multiple delivery date options, catering to my convenience. And let's not forget the unsung hero – the delivery driver. Not only did they follow instructions to the tee, but they also ensured that my parcel was left in a safe spot as per my request. The products received were nothing short of perfection – exactly as described and beautifully photographed on the website. bes.co.uk truly exceeded my expectations, leaving me with a sense of satisfaction that is hard to come by with online purchases. Thank you for your dedication to quality and exceptional service – you've gained a loyal customer in me! A
ANA MARIA ALONSO URRUTIA
From Frustration to Disappointment: A Customer’s Journey with BES.co.uk
Embarking on what was supposed to be a simple online shopping experience, I eagerly purchased a thermostat from BES.co.uk on January the 30th. Expecting a prompt dispatch, my excitement soon turned into frustration as days passed without any updates on my order. Despite reaching out to their customer service team thrice, my inquiries were met with silence, leaving me bewildered and disheartened. It is truly disconcerting to witness such a lack of communication and efficiency from a company that prides itself on service. As a customer who values transparency and timely deliveries, the ordeal I have faced with BES.co.uk has been nothing short of disappointing. In today's fast-paced world, reliability and responsiveness play a pivotal role in shaping consumer trust and loyalty – qualities that seem to be amiss in this particular transaction. A. M. Alonso A
ANA MARIA ALONSO URRUTIA
Patience Tested, Trust Fulfilled: A Testimonial for Bes.co.uk
Embarking on a journey towards smart home improvements, I eagerly purchased a thermostat from Bes.co.uk on January 30th. Hopeful and excited, the days passed without a sign of dispatch until February 5th brought me to a perplexing pause. Perturbed by the unexpected delay, I reached out to their customer service team thrice, pouring my inquiries and concerns, only to be met with a deafening silence. Despite the turbulence of unmet expectations and unanswered queries, I found solace in the reservoir of trust I had in Bes.co.uk. As patience danced on a tightrope, my apprehensions lingered, until a glimmer of hope lit the horizon. A customer service representative, armed with empathy and understanding, finally reached out to me, unveiling a tale of unforeseen hitches and diligent efforts to rectify the delay. In this world of fast-paced transactions and swift responses, Bes.co.uk captured my heart not by perfection, but by the authenticity of their dedication to making things right. My journey, though tempestuous, ended in a heartfelt appreciation for a service that truly cares about its customers. A. M. Alonso, your journey may have been rocky, but let your story echo the testament of patience tested, and trust ultimately fulfilled. T
Thames Newcastle
Andrew McCleary: Exceptional Customer Service at bes.co.uk
I cannot express my gratitude enough for the exceptional customer service provided by Andrew McCleary at bes.co.uk. When faced with the need to change a delivery address for a recent order, Andrew went above and beyond to ensure everything was taken care of seamlessly. His dedication and prompt assistance not only resolved our issue but also surpassed our expectations. Andrew's professionalism and willingness to help truly made a difference, and I am incredibly satisfied with the level of service he provided. Thank you, Andrew McCleary, and bes.co.uk, for prioritizing customer satisfaction and demonstrating outstanding support. It's because of experiences like this that I will continue to choose and recommend your company with confidence. T
Thames Newcastle
Andrew McCleary’s Exceptional Service Redefined Customer Care
When faced with the challenge of altering a delivery address for our recent order, Andrew McCleary from bes.co.uk not only met our needs but surpassed all expectations. His dedication and willingness to go the extra mile truly set him apart. Andrew's prompt and efficient assistance not only resolved our issue seamlessly but also left us feeling valued and appreciated as customers. Dealing with Andrew McCleary was an absolute pleasure, and his exceptional service has redefined our expectations of customer care. We are incredibly grateful for his professionalism and commendable efforts in ensuring our satisfaction. Thank you, Andrew McCleary, for your outstanding support! A
Andrew Denis Smith
Unbeatable Speed and Service: BES.co.uk Delivers More Than Expected!
From the moment I hit "order" on BES.co.uk, I was blown away by the exceptional service. Not only did my item arrive in record time, but it was also meticulously packed and in pristine condition. This level of care and efficiency truly goes above and beyond. I couldn't be happier with the experience! If you're looking for fast service and great prices, BES is the way to go. A
Andrew Denis Smith
Go to BES for quick service and nice costs
My evaluation for bes.co.uk Merchandise arrived in a short time, properly packed and in excellent situation. nice service. A
Andrew Denis Smith
Embark on a Journey of Instant Gratification with BES:
When I stumbled upon bes.co.uk, my expectations were exceeded beyond measure. The swift delivery of my item, meticulously packed to ensure its pristine state upon arrival, left me in awe of the exceptional service provided by BES. The experience was nothing short of seamless, with every detail attended to with utmost care and efficiency. From start to finish, BES exemplified what it means to cater to customers with dedication and excellence. Their commitment to delivering quality products promptly truly sets them apart in the realm of online shopping. I have found a reliable companion in BES, where exceptional service and unbeatable prices converge effortlessly. For those seeking not just a transaction, but a delightful journey of efficiency and satisfaction, I wholeheartedly recommend BES. They are the epitome of fast service and great prices, a rare gem in the vast world of online retailers. Thank you, BES, for making my shopping experience a truly remarkable one. J
Jeffrey Harvey
Outstanding Service and Punctual Delivery – A Customer’s Delight
When I ordered from bes.co.uk, I was blown away by their impeccable service. The delivery was not just on time, but it was exactly as they promised, showing their commitment to keeping their word. The ordering process was a breeze, and I appreciated the straightforwardness of it all. This level of reliability is what sets bes.co.uk apart from the rest. I will certainly be a returning customer. J
Jeffrey Harvey
Transformed My Shopping Experience: A Timely and Stress-Free Delivery
I cannot express enough gratitude for the seamless experience I had with bes.co.uk. Their delivery service not only met but exceeded my expectations. The promised timely delivery was not just a claim; it was a reality. The convenience of the easy and straightforward ordering process made the entire experience stress-free. This transformed my overall shopping journey, and I can confidently say that bes.co.uk has set a new standard for customer satisfaction. Thank you for making it so effortless!
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
BES.co.uk is a trusted online retailer that specializes in supplying high-quality plumbing, heating, and bathroom products. With over a century of industry experience, BES stands as a reliable provider of an extensive range of products for both professional plumbers and DIY enthusiasts.Pros:
- Broad Selection: BES.co.uk offers a vast selection of plumbing, heating, and bathroom products, ensuring customers can find everything they need in one place.
- Competitive Pricing: The website offers competitive prices on its products, often beating competitors in terms of affordability.
- Customer Support: BES.co.uk provides excellent customer support, with knowledgeable staff ready to assist with any queries or concerns.
- Fast Delivery: Same-day dispatch ensures that customers receive their orders promptly, reducing downtime for urgent projects.
Cons:
- Limited International Shipping: While BES.co.uk serves customers in the UK and Ireland, international shipping options are currently limited.
- No Physical Stores: As an online-only retailer, BES.co.uk lacks physical stores for customers who prefer in-person shopping experiences.
User Experience:
BES.co.uk offers a user-friendly interface with intuitive navigation, allowing customers to easily find products and information. The website's search functionality is robust, delivering accurate results. Detailed product descriptions, images, and specifications provide customers with comprehensive information to make informed purchasing decisions.
Pricing and Value for Money:
BES.co.uk offers competitive pricing on a wide range of products. With regular promotions and discounts, customers can enjoy even greater value for money. The website also provides price match guarantees, ensuring customers get the best deals available.
Customer Service:
BES.co.uk excels in customer service, offering multiple channels for support. There is a dedicated helpline, email support, and live chat available during business hours. The knowledgeable and friendly staff provide prompt assistance, answering queries and resolving any issues efficiently.
Product Quality and Selection:
BES.co.uk is committed to supplying high-quality products from reputable brands. The extensive selection includes plumbing supplies, heating components, bathroom fixtures, and more. The company sources products from trusted manufacturers, ensuring durability and reliability.
Website Usability:
BES.co.uk's website boasts an easy-to-use interface with clear navigation menus, making it simple to browse and find desired products. The website's organization and categorization make it effortless for users to locate specific items. Additionally, the checkout process is smooth and secure, ensuring a hassle-free shopping experience.
Returns and Exchanges:
BES.co.uk offers a simple and straightforward returns and exchanges policy. In the event of a customer's dissatisfaction or receiving an incorrect or faulty product, BES.co.uk promptly arranges returns or replacements, providing convenience and peace of mind to customers.
Promotions and Discounts:
BES.co.uk frequently runs promotions and discounts on various products, allowing customers to benefit from cost savings. The website also offers exclusive deals and discounts to registered customers, enhancing the overall shopping experience.
Reputation:
With a century-long presence in the plumbing industry, BES.co.uk enjoys a stellar reputation for its reliability and expertise. Positive customer reviews and testimonials further contribute to its excellent standing in the market.
Payment Options:
BES.co.uk offers a variety of payment options, including major credit cards, debit cards, and PayPal. This flexibility ensures convenient and secure payment processes for all customers.
Loyalty Programs:
While BES.co.uk does not currently offer a loyalty program, the website compensates for this with its frequent promotions and exclusive discounts for registered customers.
Customer Reviews:
Customer reviews for BES.co.uk are overwhelmingly positive, indicating high satisfaction levels. Customers appreciate the wide product selection, competitive prices, and excellent customer service provided by the company.
Community Involvement:
BES.co.uk actively participates in the plumbing and heating community. The company supports industry events, sponsors educational initiatives, and provides resources to promote industry knowledge and development.
Shipping and Costs:
BES.co.uk offers reliable and efficient shipping services within the UK and Ireland. Customers can choose from various delivery options based on their preferences and urgency. Shipping costs are calculated based on the weight and dimensions of the products ordered, ensuring fairness and transparency.