Introduction
Besame Cosmetics is a luxury makeup and skincare brand that takes inspiration from classic Hollywood glamour. With a range of vintage-inspired beauty products, Besame Cosmetics aims to empower customers to feel confident and beautiful in their own skin. Founded in 2004 by Gabriela Hernandez, Besame Cosmetics has gained a loyal following among makeup enthusiasts and vintage aficionados. Their products are cruelty-free and made in the USA.
Pros and Cons
Pros:
- Besame Cosmetics offers high-quality, unique products that are not commonly found in other beauty brands.
- Their vintage-inspired packaging is charming and nostalgic, making their products excellent gift options.
- Besame Cosmetics' products are cruelty-free and made in the USA.
Cons:
- Their products are relatively higher-priced compared to similar beauty brands.
- Their product selection may be limited for those who prefer modern makeup trends.
User Experience
Besame Cosmetics' website is easy to navigate and visually appealing. Customers can browse by categories that include makeup, skincare, and accessories. Product pages are detailed, offering images and descriptions of each product with ingredients and usage instructions. Customers can also read product reviews to make informed purchasing decisions. Additionally, Besame Cosmetics offers a newsletter signup, allowing customers to receive exclusive deals and product launches directly to their inbox.
Pricing and Value for Money
Besame Cosmetics' products are of high value, making them pricier than other beauty brands. However, the unique, vintage-inspired packaging and quality ingredients justify the price point for those who are looking for a luxurious beauty experience.
Alternatives
For those looking for more modern beauty options, Sephora and Ulta offer a wider selection of contemporary beauty brands at varying price points. For those looking for vintage-inspired beauty, TheBalm Cosmetics and Benefit Cosmetics offer products with similar aesthetics at a slightly lower price point.
Customer Service
Besame Cosmetics provides a friendly and efficient customer service experience. Customers can reach out via email, phone, or live chat to address any questions or concerns. Additionally, Besame Cosmetics offers a 30-day return policy for damaged or unused products.
Product Quality and Selection
Besame Cosmetics products are of high quality, with attention to both formulation and packaging design. Their product selection is geared towards vintage-inspired beauty, offering a unique experience for those looking for a touch of nostalgia. Their makeup selection offers a variety of classic colors, as well as limited edition seasonal releases.
Website Usability
Besame Cosmetics' website offers a clean and user-friendly experience. Customers can easily navigate through categories and products, and filter products by color, finish, and skin type. Additionally, their website offers a detailed FAQ section and easy checkout process.
Returns and Exchanges
Besame Cosmetics offers a 30-day return policy for damaged or unused products. Customers can initiate a return by contacting customer service via email, phone, or live chat. Besame Cosmetics does not offer exchanges, and customers will need to place a new order if they wish to receive a different product.
Promotions and Discounts
Besame Cosmetics offers promotions and discounts throughout the year, including limited time offers and discounts for first-time customers. Customers can sign up for their email newsletter to receive exclusive offers and product launches directly to their inbox.
Reputation
Besame Cosmetics has gained a loyal following among makeup enthusiasts and vintage lovers due to their high-quality products and unique packaging design. They have also received positive media coverage from publications such as Allure and Vogue.
Payment Options
Besame Cosmetics accepts major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Amazon Pay.
Loyalty Programs
Besame Cosmetics does not currently offer a loyalty program.
Customer Reviews
Besame Cosmetics products have received positive reviews from customers who appreciate the quality, design, and uniqueness of their products. Many customers also praise Besame Cosmetics' customer service for their helpfulness and efficiency in addressing any issues.
Community Involvement
Besame Cosmetics supports various charitable organizations, such as the Women in Film Foundation and The Trevor Project. They also participate in events such as the Dapper Day Expo and the LA Vintage Expo.
Shipping and Costs
Besame Cosmetics offers free ground shipping on orders within the US over $50, otherwise shipping costs vary based on location and order size. International shipping is also available, with rates varying based on location. Customers can opt for expedited shipping methods during checkout for an additional fee.
