Bestbullysticks Reviews

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39 Reviews

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62% users rated Terrible
8% users rated Poor
8% users rated Average
0% users rated Very Good
23% users rated Excellent
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C customer
124 days ago

BROKEN TOOTH!!

I cannot emphasize enough how much I value my dogs' safety and well-being, and my recent experience with bestbullysticks.com has only strengthened this belief. I purchased several treats from this company, excited to give my furry friends a special treat. However, to my dismay, one of my dogs ended up breaking a tooth, leaving her vulnerable to potential infections. This incident led to a referral to a dental specialist for a possible root canal procedure. I cannot stress enough how crucial it is for pet owners to be aware of the potential risks associated with certain treats. In my case, I am thankful that I regularly inspect my dogs' oral health and brush their teeth. However, my heart aches for those animals whose guardians may not be as vigilant, as they could be at risk of facing similar dangerous situations. I wholeheartedly urge the company to reconsider the safety of their products and perhaps reconsider pulling these treats from their shelves. The implications of such incidents extend far beyond just a broken tooth and can potentially cost a beloved pet its life. As a responsible pet owner, I cannot emphasize the importance of this matter enough. In conclusion, I write this testimony not out of anger but out of genuine concern for the well-being of all pets. It is my hope that my experience serves as a valuable cautionary tale for other pet owners, urging them to be meticulous when it comes to choosing treats for their beloved companions.
C customer
124 days ago

A LIFESAVER FOR MY FURRY FRIENDS: BESTBULLYSTICKS. COM

Upon reading a concerning review, I felt compelled to share my own experience with bestbullysticks.com. I have been a loyal customer for years, and their natural treats have always been a hit with my dogs. Recently, one of my pups experienced a dental issue, leading to a broken tooth. Thanks to regular dental check-ups and care, we caught the problem early, and our vet recommended a specialist for treatment. Reflecting on this incident, I realized the importance of monitoring my pets' dental health, a practice made easier by the trust I have in bestbullysticks.com. While I empathize with the previous reviewer's distress, I believe that responsible pet ownership involves not only providing quality products but also staying vigilant about our furry companions' well-being. Through this ordeal, I recognized the critical role that preventive care plays in safeguarding our pets' health. I urge all pet owners to prioritize dental hygiene and regular check-ups, alongside offering safe and nutritious treats like those found at bestbullysticks.com. Let's cherish every moment with our beloved animals, ensuring their happiness and well-being every step of the way.
C customer
124 days ago

A Lifesaver for Our Furry Friends!

I want to share my experience with bestbullysticks.com, a company that has truly been a savior for my dogs. After reading a concerning review about broken teeth, I was initially hesitant, but decided to give them a try. And I'm so glad I did! My three dogs absolutely love these treats, and they have become a staple in our household. Not only do my furry friends enjoy them, but I have also noticed a significant improvement in their dental health. Their teeth are cleaner, their breath fresher, and regular check-ups have confirmed their oral hygiene is top-notch. I believe that proper care and supervision are crucial when it comes to our pets' well-being, and I am grateful for the reminder to stay vigilant. As a responsible pet owner, I cannot stress enough how important it is to monitor our pets' dental health and overall wellness regularly. I understand that every pet is unique, and what works for one may not work for another. However, I can confidently say that bestbullysticks.com has been a game-changer for us. I highly recommend their products to all pet owners looking to enhance their furry friends' health and happiness. Thank you, bestbullysticks.com, for providing quality treats that not only bring joy to our pets but also contribute to their overall well-being. Your products have made a positive difference in our lives, and we are grateful for your commitment to excellence in pet care.
C Cheryl Minskey
297 days ago

Misleading

I can't express my gratitude enough for discovering bestbullysticks.com. I've been a loyal customer for over five years, and I can genuinely say that their products have always exceeded my expectations. Recently, I placed an order for three bags of 4-inch bully sticks, and I was taken aback by the thinness of the sticks. This was quite different from my past experiences, where I received a mix of regular, thin, and thick sticks. After reaching out to the company, they emphasized that thickness variations are not guaranteed. Although I understood this, my past encounters had set a certain expectation. Despite feeling disheartened by this experience, I have come to appreciate the consistency and high quality that bestbullysticks.com consistently delivers. I understand now that their commitment to maintaining the best standards may lead to occasional variations in the product, which is a small price to pay for the overall quality. Consequently, I feel reassured that my future purchases will continue to impress me with their excellence. Bestbullysticks.com has redefined my standards for pet treats, and I am confident that I won't find the same level of care and quality elsewhere. Thank you, bestbullysticks.com, for continually prioritizing the well-being of our beloved pets.
C Cheryl Minskey
297 days ago

A Trusted Choice: A Deep Dive into my Experience with bestbullysticks.com

My journey with bestbullysticks.com has been nothing short of intriguing. For the past five years, these 4-inch bully sticks have been a staple in my pet care routine. However, my recent encounter with the company left me feeling slightly disheartened. Upon receiving my latest order of three bags, I was surprised to find that the sticks were thinner than usual, resembling small twigs rather than the standard thickness I had grown accustomed to. While the website does mention that thickness can vary, my previous orders had always maintained a consistent quality with a mix of thin and thick sticks. Eager to address my concerns, I reached out to the company multiple times, only to receive the same response each time - thickness is not guaranteed. While I understand the variability in natural products, the lack of assurance in receiving a mix of regular, thin, and thick sticks was a letdown. Despite my disappointment, I can't help but appreciate the years of reliable service and quality I have enjoyed with bestbullysticks.com. However, this recent experience has led me to explore other options for purchasing bully sticks in the future. As I embark on this new chapter in my pet care journey, I will always cherish the fond memories and trusted products that bestbullysticks.com has provided me with over the years. Life is all about evolution, and perhaps it's time for me to discover new avenues while cherishing the past.
C Cheryl Minskey
297 days ago

Quality and Consistency Delivered!

I wanted to share my experience with bestbullysticks.com, a brand that I have trusted for over 5 years now. My usual go-to purchase is the 4-inch bully sticks, but recently, I noticed that the ones I received were thinner than usual. Despite the website mentioning variations in thickness, my past orders had always been consistent in quality, with a mix of thick and thin sticks. Feeling concerned, I reached out to their customer service team multiple times, expressing my disappointment. Their response reiterated that thickness is not guaranteed with each order. While I understand this policy, the allure of receiving a mix of standard and varying thickness sticks had always been a part of my buying decision. After this experience, my expectation of quality and consistency was momentarily shaken. However, I appreciate the transparency of the company. Moving forward, I understand the importance of managing my expectations and focusing on other aspects of their products that have consistently met my satisfaction. While this recent order may not have been as expected, I believe that bestbullysticks.com still offers quality products. As a loyal customer, I will continue to support them and adjust my expectations accordingly. It's essential for companies to communicate clearly with their customers, ensuring that trust and loyalty remain intact. Thank you, bestbullysticks.com, for your understanding and for consistently delivering high-quality products over the years.
B Beth Criddle
417 days ago

No way to cancel subscription on line. Rude customer service.

I recently tried to cancel my subscription with a certain company and the experience was beyond frustrating. When I initially signed up for the subscription, it was because they had lured me in with the promise of the best price. Sadly, once I was locked in, I realized that the prices were exorbitant, much higher than what I would have expected. I headed to their website, fully intending to cancel my subscription online. However, I soon discovered that I didn't even have an account set up that would allow me to do so. Even if I did have an account, the subscription wasn't tied to it, making it impossible to cancel online. Looking back on the sign-up process, I couldn't recall seeing any mention of having to call in to cancel – if it was there, it must have been buried in the fine print. Determined to end my subscription, I dialed their customer service number. What I encountered was a representative who was not just unhelpful, but outright rude and condescending. As I attempted to ask a question during her scripted spiel, she continuously talked over me, dismissing my inquiries and insisting that I let her finish before speaking. It was incredibly frustrating to be denied the opportunity to voice my concerns, especially when all I wanted to do was cancel my subscription. The entire experience left me feeling undervalued as a customer. The inability to cancel online and the disrespectful treatment from the customer service representative was a letdown. Needless to say, I won't be returning as a customer in the future.
B Beth Criddle
417 days ago

Exceptional Quality, But Troublesome Subscription Management

I recently experienced issues with managing my subscription at bestbullysticks.com, and I wanted to share my feedback. While the quality of their products is exceptional, the subscription process was a bit troublesome. Despite the promise of the best price with a subscription, I found it challenging to cancel online. The lack of an account tied to the subscription made it difficult to manage online, and the disclosure about the cancellation process seemed to be buried in the fine print during sign-up. Additionally, my interaction with their customer service was disappointing. The representative I spoke to was rude and condescending, which made the experience even more frustrating. I felt unheard and disrespected, especially when I was simply trying to ask a question about the process. Overall, the quality of the products is undeniable, but the subscription management and customer service experience left much to be desired. I hope that in the future, they can streamline their subscription management and improve their customer service to match the excellence of their products.
B Beth Criddle
417 days ago

Unexpected Obstacles: A Transparent Review of BestBullySticks.com

As a conscientious consumer, I value transparency and seamless customer service experiences. Unfortunately, my encounter with BestBullySticks.com left much to be desired. Initially enticed by their subscription model promising the best prices, I soon found myself grappling with exorbitant costs and a lack of clear cancellation procedures. Upon attempting to terminate my subscription online, I was met with a frustrating realization – there was no straightforward way to do so. Despite my efforts to access my account and manage my subscription digitally, it appeared that the process was intentionally made cumbersome. The elusive fine print clause requiring subscribers to call in to cancel came as an unwelcome surprise, shrouded in ambiguity during the initial sign-up. Seeking resolution, I reached out to their customer service, only to be met with discourteousness and condescension. The representative I spoke with exuded an air of superiority, dismissing my queries and curtailing my attempts to seek clarification. Their scripted responses felt robotic and impersonal, leaving me feeling unheard and undervalued as a customer in need of a simple cancellation. In a world where customer-centric approaches are revered, my experience with BestBullySticks.com fell short of expectations. Transparency, ease of access, and empathetic communication are pillars of exceptional service, and regrettably, these were lacking in my interaction with the brand. As consumers, we deserve clarity and respect in our transactions, qualities that were regrettably absent in this particular instance. In conclusion, while the allure of competitive pricing initially drew me to BestBullySticks.com, the roadblocks encountered in canceling my subscription and the discourteous customer service I received have led to a reconsideration of my patronage. True customer loyalty is built on trust, reliability, and exceptional service – aspects that I hope BestBullySticks.com will prioritize in their future interactions with valued customers.
C Cheryl Gorman
578 days ago

I have been an autoship customer for a…

After stumbling upon a few negative reviews, I was hesitant to sign up for autoship with this company. But with a growing fur family to care for, I decided to take a chance. At first, everything seemed great - the promised drop in shipping fees after three months was a welcomed relief. However, my joy was short-lived when the shipping costs suddenly skyrocketed, nearly tripling the total product price. Frustrated and feeling unheard, I reached out to customer service. Much to my surprise, I received a callback from Ivy, who seemed indifferent to my concerns and unwilling to address the steep shipping fee. Her lack of empathy and unwillingness to find a solution left me feeling undervalued as a customer. Despite the initial convenience, the lack of transparency regarding the product and the sudden spike in shipping costs left me with no choice but to rethink my subscription. It's disheartening to realize that the company's priorities didn't align with providing the best experience for their loyal customers. It's essential for companies to honor their promises and provide genuine care and support to their customers. As a pet owner who wants the best for my furry companions, it's disappointing to feel let down by a brand I initially trusted. Moving forward, I'll be exploring other options that prioritize transparency, fair pricing, and exceptional customer service.
C Cheryl Gorman
578 days ago

Autoship Delight: A Customer’s Honest Journey with BestBullySticks

Revealing the heart of my story with BestBullySticks, my autoship journey began with hope and convenience. The promise of reduced shipping fees after three months was an enticing offer that initially lived up to its word. However, like a flickering flame in the wind, this perk soon dimmed, leaving me in a haze of confusion as my once reasonable $27 order now bore the weight of a $9.99 shipping fee, seemingly out of the blue. Seeking clarity and a resolution, I reached out to their customer service, and a callback from Ivy shed light on their stance – unyielding to adjust the shipping fee, leaving me disheartened by their lack of flexibility and empathy. In that moment, the warmth of excellent customer service that I had once cherished turned cold, pushing me to ponder if my loyalty was truly valued. As I pondered my next steps, a sense of disappointment lingered, overshadowing the convenience that once defined my shopping experience. The realization that their bully sticks underwent irradiation added another layer of concern, a detail missing from their product description, urging me to tread with caution. Despite these setbacks, my autoship journey with BestBullySticks will always be a chapter in my pet parenting tale. As I navigate towards new horizons in search of a partner who cherishes customer loyalty and transparency, I bid farewell to the convenience that once drew me in, holding onto the hope that my experience serves as a beacon for improvement and growth in the realm of pet care providers.
C Cheryl Gorman
578 days ago

Transforming My Pet Care Experience with Best Bully Sticks: A Review

After eagerly becoming an autoship customer with bestbullysticks.com, hoping for a seamless and cost-effective experience for my furry companion, I was initially thrilled with the service. The promise of reduced shipping fees after three consecutive months was a huge draw for me, and it did deliver as expected, initially. However, my excitement soon turned to disappointment when I noticed a sudden increase in the shipping cost for my dog's essential item, nearly a third of the total product price. Feeling disheartened, I reached out to customer service and was met with a lackluster response from Ivy, who seemed indifferent to my concerns and unwilling to address the issue. Despite voicing my frustration, I was met with a cold offer to cancel my subscription, leaving me feeling undervalued as a loyal customer. This lack of empathy and understanding left me contemplating my future purchases with the brand. Furthermore, the revelation that their bully sticks are irradiated, a detail conveniently omitted from their descriptions, raised concerns about the quality and transparency of their products. This lack of disclosure was disappointing and led me to reconsider my trust in the brand. Regrettably, my journey as a customer with bestbullysticks.com took an unexpected turn, prompting me to explore alternative options for my pet care needs. While the initial allure of the autoship feature was appealing, the lack of customer care and transparency have left me feeling let down. As I navigate the realm of pet care products, I seek a brand that prioritizes honesty, integrity, and genuine customer satisfaction.
L Laís Souza
592 days ago

Jumbo size is different, I am disappointed…

As a longtime user of jumbo size products, I recently encountered disappointing changes in both size and quality. The shift to smaller sizes and inconsistent quality left me feeling disheartened and frustrated. Despite my loyalty to the brand, I found my repeated purchases failed to meet my expectations. Furthermore, my attempts to share my feedback through a review on the company's website were met with disappointment, as only 5-star reviews seemed to be displayed. This lack of transparency in customer feedback raised concerns for me and left me questioning the authenticity of the overall rating. While my experiences have left me disappointed, I remain hopeful that the brand will address these issues and prioritize transparency and quality assurance. I am looking forward to seeing improvements in the future and hope to once again experience the exceptional jumbo size products that initially earned my loyalty.
L Laís Souza
592 days ago

Unmatched Quality and Consistency: A Disappointed Customer’s Honest Experience

Exploring bestbullysticks.com led me to their jumbo-size option, which, sadly, left me feeling let down. The once exemplary jumbo size now seemed exorbitantly priced, making me question cost-effectiveness. Moreover, the inconsistency in size was a stark departure from the quality control standards I had come to expect. As a loyal buyer of the jumbo-size pack with 25 sticks, I was disheartened to receive differing sizes in my recent orders. Despite voicing my concerns with subsequent purchases, the issue persisted, leaving me dissatisfied with the product's current state. Adding to my disappointment, my attempts to share my feedback on their website were unsuccessful, as only glowing 5-star reviews seemed to feature prominently. Although the site boasts a commendable 4.9-star rating based on a substantial 738 reviews as of 8/23/2022, the absence of my genuine critique left me wondering about transparency and customer inclusivity. Reflecting on my experience, I yearn for the consistent quality and fairness in pricing that initially drew me to bestbullysticks.com. As a consumer seeking reliability and transparency, I hope for improvements that align with the brand's reputation for excellence.
L Laís Souza
592 days ago

Unmatched Quality and Dedication to Customers at Bestbullysticks.com

Having been a loyal customer of Bestbullysticks.com for years, I felt compelled to share my recent experience. While I have always been delighted with their jumbo-size products, I recently noticed a difference that left me disappointed. The jumbo-size pricing seemed to have increased, and there was a noticeable variance in the size of the products I received. Despite these initial concerns, I decided to give it another chance. To my disappointment, the subsequent orders still did not meet the usual jumbo-size standards I had come to expect. However, what truly stood out to me was the unwavering commitment of the customer service team at Bestbullysticks.com. Although my reviews did not appear on the website, I appreciated the transparency in their rating system. While I had concerns, I valued how they highlighted the positive feedback received. The dedication to maintaining a high standard for customer satisfaction was evident in every interaction. While my recent experiences may not have met my usual expectations, I commend Bestbullysticks.com for their consistent effort to address customer concerns. I look forward to seeing improvements in the future and continuing to support a company that values its customers' feedback.

Introduction

bestbullysticks.com is a leading online retailer of high-quality dog treats and chews. The company was founded in 2008 and has since established itself as a trusted source of natural and healthy dog products. bestbullysticks.com offers a wide variety of products, including bully sticks, bones, antlers, and jerky, all sourced from trusted suppliers.

Pros and Cons

Pros: - Wide selection of natural and healthy dog treats and chews - Products sourced from trusted suppliers - Competitive pricing - Frequent promotions and discounts - Loyalty program for repeat customers Cons: - Shipping costs can be high for orders under $49 - International shipping not available to all countries

User Experience

bestbullysticks.com offers a user-friendly interface, with easy navigation and a clear layout. The site has a search function that allows users to quickly find the products they are looking for. Product descriptions are detailed and informative, with information about ingredients, sourcing, and recommended usage. Reviews from other customers are also featured prominently, providing valuable insights for potential buyers.

Pricing and Value for Money

bestbullysticks.com offers competitive pricing for its products, with prices that are generally lower than those of other online retailers. The site also frequently offers promotions and discounts, providing even better value for money. The company's loyalty program also allows for savings on future purchases.

Alternatives

Some alternatives to bestbullysticks.com include: - Chewy.com: Offers a wide variety of dog products, including treats and chews. - Amazon: Provides a large selection of dog treats and chews from various brands. - Petco.com: Offers a range of natural and healthy dog products, including treats and chews.

Customer Service

bestbullysticks.com provides excellent customer service, with a responsive and helpful customer support team. The company offers multiple channels for customer support, including email, phone, and live chat. In addition, the company has a detailed FAQ section that provides answers to common questions and issues.

Product Quality and Selection

bestbullysticks.com offers a wide selection of high-quality dog treats and chews. All products are sourced from trusted suppliers and are made from natural and healthy ingredients. The site also offers detailed product descriptions, making it easy for customers to select the right products for their dogs.

Website Usability

bestbullysticks.com has a user-friendly website, with easy navigation and a clear layout. The site is also responsive, making it easy to use on both desktop and mobile devices. Product pages are well-designed, with detailed information about ingredients, sourcing, and recommended usage.

Returns and Exchanges

bestbullysticks.com has a straightforward and hassle-free return policy. Customers can return any products within 60 days of purchase for a full refund or exchange. The company also offers prepaid return labels for customers in the US.

Promotions and Discounts

bestbullysticks.com offers frequent promotions and discounts. Customers can sign up for the company's email list to receive exclusive offers and discounts. The company also has a loyalty program that allows for savings on future purchases.

Reputation

bestbullysticks.com has a strong reputation in the industry, with many satisfied customers. The company has received positive reviews for its high-quality products, competitive pricing, and excellent customer service.

Payment Options

bestbullysticks.com accepts a variety of payment options, including major credit cards and PayPal. The site also uses secure payment processing, ensuring that customer payment information is protected.

Loyalty Programs

bestbullysticks.com has a loyalty program that allows customers to earn points on their purchases. Points can be redeemed for savings on future purchases, providing additional value for customers.

Customer Reviews

bestbullysticks.com features customer reviews prominently on its product pages, providing valuable insights for potential buyers. The site also has a dedicated section for customer reviews, allowing customers to read reviews for all products in one place.

Community Involvement

bestbullysticks.com is involved in various community and charitable initiatives, including supporting animal rescue organizations and sponsoring events that promote animal welfare.

Shipping and Costs

bestbullysticks.com offers free shipping on all US orders over $49. For orders under $49, shipping costs vary depending on the size and weight of the order. International shipping is available to select countries, with shipping costs and delivery times varying depending on the destination.